E-business vs. e-commerce. E-commerce and e-business are similar, with e-commerce referring to buying and selling products online. However, e-business defines a wider range of business processes by including aspects such as supply chain management (SCM), electronic order processing and customer relationship management (CRM) designed to help the company operate more effectively and efficiently.
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2. Introduction to e-Business
• It is widely acknowledged today that new technologies, in particular
access to the Internet, tend to modify communication between the
different players in the professional world, notably:
Relationships between the enterprise and its clients,
The internal functioning of the enterprise, including enterprise-
employee relationships,
The relationship of the enterprise with its different partners and
suppliers.
3. What is e business?
• Electronic business (e-business) - Conducting business via the
Internet.
– E-tailing or virtual storefronts on Web sites.
– Online business-to-business transactions.
– Electronic data interchange (EDI), the business-to-business
exchange of data using compatible software.
– E-mail, instant messaging, and other Web-enabled communication
tools and their use as media for reaching prospective and existing
customers.
– The gathering and use of demographic, product, and other
information through Web contacts.
4. E Business: Technologies and Skills
• Web technologies
• Database technologies
• Integration technologies
• Networking technologies
• Security technologies
• CIW Tracks:
– Designer
– Developer
– Administrator
5. E-Business Applications
• Electronic business is any information system or
application that empowers business processes. Today this
is mostly done with web technologies.
E-business includes:
Applications can be divided into three categories:
1) Internal business systems:
2) Enterprise communication and collaboration:
3) Electronic commerce:
6. Capabilities and Benefits of E-Business
• Global Reach. Goods and services can be sold to customers
worldwide.
• Personalization. Companies can customize products and
reduce inventory.
• Interactivity. Customers and suppliers can negotiate prices
online.
• Right-time and integrated marketing. Online retailers
provide products when and where customers want them and
promotions can be directed to individual customers.
• Cost savings. E-business can reduce costs.
7. Types of E-Business Models
• B2C
• The business-to-consumer, or B2C, model of e-business
sells products directly to retail consumers online.
Amazon.com is an example of a B2C model. The e-
business has only an online identity through which it offers
a range of products to customers.
• B2B
• The business-to-business, or B2B, model involves
companies using the Internet to conduct transactions with
one other. B2B e-business accounts for more than 90
percent of all electronic commerce, according to the U.S.
Census Bureau.
8. Types of E-Business Models…
• C2B
Consumer-to-business, or C2B, is a unique e-business model in
which consumers create value and demand for products.
Reverse auctions are a common characteristic of C2B models,
in which consumers drive transactions and offer their own
prices for products.
• C2C
Consumer-to-consumer, or C2C, e-business models enable
consumers to behave as buyers and sellers in third-party-
facilitated online marketplaces. Craigslist is an example of a
third-party marketplace. The company brings together
disparate buyers and sellers to conduct business.
9. The E-Business Network
Intranet and
Extranet
E-Business
Network
Networking
Vendors
Network
Software
Network
Hardware
Enabling
Technology
E-Commerce
Applications
10. What is Important in an E-Business Network?
• Functionality
• Reliability
• Security
• Speed
• Scalability
• Access Control
11. Why Does an E-Business Network Matter to a User?
• To share knowledge and reap productivity gains by finding
information faster
• To communicate faster with clients and suppliers
• To provide options for teleworking
• To implement web services
• To enable teams to work collaboratively irrespective of
geography
• To better automate business procedures
12. Why Does an E-Business Network Matter to an
Enterprise?
• To create fundamental changes in business processes
• To enable fast responses and agile maneuvering
• To negotiate more effectively with suppliers
• To create competitive advantage
• To provide instant access to global markets
• To lower costs
• To enable the convergence of voice, data and video
• To use the e-business as a key to business operations
13. Advantages
• Worldwide Presence
• Cost-effective Marketing and Promotions
• Developing a Competitive Strategy
• Better Customer Service
• Curtailing of Transaction Cost
• Overhead Costs Are Reduced
14. Disadvantages
• Sectoral Limitations
• Costly E-business Solutions for Optimization
• Question of Safety
• Data Security
• Site Integrity
• System Upgradation
• Momentary Intangibility
15. Conclusion
• I was surprised to discover how many studies and analysis there
are behind e-commerce. However, all the fundamental things
required for conducting an excellent work do not differ greatly from
the "real" ones.
• The Internet represent a completely new and profitable way to do
business, provided that all the requirements needed are met. For
example, regarding a website, it is illegal to discriminate people
with disabilities; a company may be sued for it.
• The Internet is a parallel online world where all the resources are
not fully exploited and where consumers may gain advantages.
Here, companies may increase their profits further and users may
find the desired product or service easily without the hassle of
shopping around.