1. 1
INNOVATION IS OUR MOTIVATION
I N T E G R A T E D B U S I N E S S S E R V I C E S

2. 2
INNOVATION IS OUR MOTIVATIONINNOVATION IS OUR MOTIVATION

3. 3
Company Profile:
IBS is an Egyptian organization for integrated
business services which strives to provide
uniquely specialized standards of services
while aspiring to offer the right solutions for
any corporation. We provide new and existing
businesses with a wide range of business
development solutions to satisfy their needs
in the fields of training, information technology
solutions and business administration
consultancy.
We work with our clients to unlock their true
potential, whilst optimizing their performance
and help them achieve their goals. In attaining
such an end, IBS endorses a team of eminent
experts and professionals with different
technical and administrative backgrounds. Such
a team enjoys the experience and the academic
knowledge which enable them to provide our
clients with not only solutions or traditional
services but also a whole realm of
innovation and creativity leaving a powerful
imprint for their organizations.
Mission Statement: Our mission is to develop and
enhance the productivity of individuals and organizations
not only by providing them with the updated knowledge
and skills of any specialty needed in the market but also
by putting them on the right track.
We strive to enhance our employee’s competencies
coupled with developing a teamwork environment that
ensures the efficiency of the services that meet our
clients’ and stakeholders’ expectations.
Vision: Our vision is to be the milestone of business
services which leads all of the Egyptian providers and
guide the Egyptian market to continuous growth.
Goals: We aim to create an environment in which
different cultures can interact in a positive way to create
a competitive advantage, and we will be united by our
commitment to our core values of

4. 4
“IBS FIRST” which stands for:
Financial Discipline: Our decisions will be made to ensure long-term growth for the benefit of employees, customers
andshareholders.
Integrity and Honesty: Our actions will be conducted following the highest standards of ethics, honesty and personal
integrity. This will foster and maintain trust and confidence of our employees, customers and suppliers.
Respect for Employees: Customers and Suppliers: Our employees will be developed and motivated to meet
the challenges ahead. Individuality and diversity will be valued and performance recognized. We will provide our
customers with unsurpassed value-added services. Our relationship with suppliers will reflect respect, understanding
and sound business practice.
Safety: Personal safety and employee health is our greatest responsibility, followed by the protection of our
environment and company property.
Technical Leadership: Our competitive advantage is based on continually improving our processes and finding
innovative solutions to the technical challenges in meeting the needs of our customers.
What are the business services offered by IBS?
IBS features a business-oriented package of services that expands to include:
• Human Resources, Marketing, Business Development and Management consultancy for new
and existing businesses in all industries
• IT solutions, supporting corporations by offering a proficient and efficient solutions and consultancy
Corporate and Individuals Training Plans

5. 5
Training ServicesTraining Services

6. 6
Training Services
Our training services are based upon simplifying business principles, personal skills and managerial concepts
to help those who wish to enter the business world get a head start, armed with a solid background. A full
understanding of the business atmosphere and getting familiar with professional work environment are the first
steps towards international excellence. Our aim is to help our trainees develop their personal level of performance
and move forward towards achieving their organizational goals & objectives.
Our training services include three areas of training. Those are:
• International Certification Programs
• Specialized Training Programs
• Interpersonal Skills Programs
TrainingS e r v i c e s

7. 7
. International Certifications:
• Certified Contracts Manager - CCM
• Certified Financial Manager – CFM
• Certified Human Resources Manager – CHRM
• Certified Marketing Manager – CMM
• Certified Sales Manager – CSM
• Certified Project Manager – CPM
• Certified Public Relations Manager – CPRM
• Certified International Professional Trainer - CIPT
• Certified Supply Chain Manager – CSCM
• Certified Quality Manager – CQM
• Certified Team Leader – CTL
• International Business Driving License – IBDL
• Mini MBA
IBS International Certification is accredited from the Management Development Institute (MDI), Missouri State
University & Institute of Professional Managers (IPM).

8. 8
. Specialized Training Programs:
• Human Resources
1- HR Fundamentals (includes):
* Recruitment & Selection
* Organizational behavior
* Contemporary Management
* Labor Law
2- Compensation & Benefits
3- Performance Management
4- Training & Development
• Sales & Marketing
1- Principles of Marketing
2- Telemarketing
3- Sales Management & Forecasting
4- Strategic Marketing Plans
• Management
1- Financial Planning & Controlling
2- Strategic Financial Management
3- Inventory Management
4- Corporate Governance
5- Strategic Management
6- Supply Chain Management
• Project Management Professional (PMP)
• Pharmaceutical Courses
Pharma Mini-MBA
medical Rep. Training
• Human Resources
• Sales & Marketing
• Management
• Project Management Professional
• Pharmaceutical Courses

9. 9
. Interpersonal Skills Programs:
• Communication Skills
• Team Building
• Time Management
• Writing Skills
• Presentation Skills
• Negotiations Skills
• Decision Making & Problem Solving
• Supervision Skills
• Management Skills
• Delegation Skills
• Leadership Skills

10. 10
Businessconsultancy ServicesBusinessconsultancy Services

11. 11
Business consultancy Services
At IBS, we recruit a team of skilled and qualified professionals in business consulting to effectively serve
your business. Whether your organization needs consulting in the realm of Human Resources, Marketing
and Business Development or Management, you have come to the right place. Striving for excellence with
constant updating whilst stressing augmentation into our ultimate performance, IBS stands for the quality
of service your business will require in achieving its organizational goals through the refining of all existing
followed procedures.
We aim to sustain the thriving characteristics of your organization, supporting their existence through
proficient procedures that shall guarantee their perfect application, and simultaneously diagnose any existing
or potentials problems, originating innovative solutions and supervising the implementation and control of
such solutions to pave the way for your business to improve its performance and achieve a superior status in
today’s competitive environment.
Our Business Consultation Services are:
• HR Consultation Services
• Marketing Consultation Services
Businessconsultancy Services

12. 12
. HR consultation services
IBS provides leading HR infrastructure support and smart solutions for investing in the workforce & deliver-
ing proficient customer service leading to the improvement of the overall performance of an organization and
enhancing profitability.
Our principal role is to assist your organization to identify needs, develop an action plan and facilitate change
to improve productivity, efficiency, communication and employee morale, accelerating growth for your organ-
ization.
Whether the scale of your business is small or large, we focus on what your requirements are, and tailor our
services accordingly. Through sharing best practices, providing mentoring, training and support, we will help
your business reach its full potential. By employing our services you are stepping right towards building the
most fundamental cornerstones of your business & outperforming competition.
HRconsultation services

13. 13
• Developing new organization designs for «start ups» as
well as restructuring current designs for existing businesses
With the help of our professional experienced team, your
organization will become equipped with the best-fit design for
strategy & organization design that shall aid the innovation &
growth of your business.
• Job Analysis - defining the key essential skills &
accountabilities of a job
Using structured or unstructured approaches, our team shall
process job interviews a/o employees’ observation
in order to define Key Performance Indicators, KPIs, as well
as formal job descriptions and job specifications to determine
the skills, knowledge, experience, competencies and behavior
associated with the successful performance of that job.
• Best Staff Recruitment & Selection
From formulating the advertisement to screening, selecting &
interviewing candidates & ending up with devising the job offer &
deciding on induction training.
• Business Performance Improvement
Through implementing performance management processes and
systems, enforcing appraisal processes and reward systems,
opting for the development of effective career planning and
progression programs.
HR consultation services

14. 14
• Employee Handbooks & Policies
Our experts will review your existing handbook a/o develop a new handbook tailored to your specific needs
with regard to HR rules and regulations and labor law related policies.
• Compensation Analysis & Design
We will assist you in determining the appropriate pay structure and develop targeted pay ranges through the
use of valid survey sources.
With a solid compensation system in place, following job analysis and job evaluation, your organization will
be positioned to strengthen an existing performance management system or pay for performance program
intended to improve the overall existing reward structure and influence an increasingly efficient performance
of your organization.
HR consultation services

15. 15
. Marketing consultation services
At IBS, we believe that marketing is the engine that drives
growth to your organization, be it through expanding
market share or raising awareness of your unique service
or product. IBS offers the consulting services that shall
contribute to the development and cultivation of your
organization’s vision and business strategy, recruiting a
team of widely-experienced professionals in the fields of
marketing & business development to provide innovative
marketing solutions to help you gain access into new
markets, build brand awareness, implement business
development and marketing solutions to drive sales and
achieve the highest Return On Investment (ROI).
Using a collaborative approach with executive and
leadership management teams, we work towards
developing a thoughtful execution of marketing plans
and business development strategies to guarantee the
realization of untapped business growth potentials and a
long-term growth.
Marketingc o n s u l t a t i o n s e r v i c e s
Marketingc o n s u l t a t i o n s e r v i c e s

16. 16
Marketingc o n s u l t a t i o n s e r v i c e s
• Marketing strategy development
The process involves accurately defining your business,
performing the required analysis for that purpose and
developing & implementing a successful marketing
program.
• Market research, analysis, and recommendations
Utilizing perfect tools for data gathering, we empower
you with unmistakable insights into your target markets
& key competitors aiding your organization to determine
potential growth & keys to success.
• Market segmentation, differentiation, market
positioning and branding strategies
We help you through the steps of deciding upon the most
profitable segments in your market & the most
effective strategies for targeting them, providing you
with competent tools for their exploitation to achieve
positioning & brand loyalty.
• Market channel development
We help you identify and establish additional marketing
channels to promote your business.
• Client evaluations and customer loyalty programs
Gain a deeper understanding of what it takes to establish
and maintain long-term customer relationships.
• Marketing communications
Learn how to use PR, advertising, direct marketing,
internet marketing, as well as promotions to maximize
your ROI and best achieve your organizational objectives.

17. 17
ITsolutions ServicesITsolutions Services

18. 18
IT solutions Services:
AT IBS, we excel at providing IT solutions and IT consulting to corporate clients in all industries. Our services
scale from software, hardware, backup and network solutions and all the way up to constructing and supporting
virtual and security systems that aid corporations to get the most out of their resources and enhance efficiency
through higher levels of productivity and cost reduction. With our aim being to positively contribute to the
management of IT in any given business, we strive to provide an unparallel service, offering a wide array of
customized and integrated software applications.IBS specializes in a continuum of solution categories that
altogether represent the technological cornerstones of today’s competitive organization. With extensive vertical
know-how in each solution category and horizontal integration aptitude, we deliver world-class, secure, and
tailored services that align with customer roadmaps and unique requirements.
ITsolutions Services

19. 19
Starting with a strong program management focus, IBS ensures that solutions utilize the right products, are
deployed using an architecture offering headroom for growth, and implemented with best practices. We manage
technology projects through the full life cycle, ensuring that they meet required service levels and are future-
proofed to deliver as utilization grows and business requirements evolve.
We have successfully completed multiple large-scale enterprise business projects including integration and
management for Blue-Chip Companies.
• Installation and Configuration
• Advanced Infrastructure Services
• Virtualization Services
• Application Infrastructure
• Application Development
•WebDesign,Development&Hosting
• Networking Solutions
• Hardware Maintenance
• Software Maintenance
• Technical Support

20. 20
. Installation and Configuration
Starting from the very first day the client decides to purchase
our package, we offer all the guidance and assistance
required for building the infrastructure needed to run it.
We provide powerful and adaptable solutions that give
distributors the tools they need to manage every aspect
of their business, from order entry and procurement to
sophisticated inventory and shipment management.
These integrated solutions can be deployed quickly and
inexpensively, without complicated customization or drawn-
out implementation projects.
. Advanced Infrastructure Services
Performance, greater reliability and integrating next
generation solutions are paramount in today’s ever-
changing IT environment. Businesses rely heavily on a solid
IT infrastructure to gain a competitive advantage, with a
proven strategy to maintain and optimize their infrastructure.
IBS Advanced Infrastructure Services delivers powerful,
cost-effective infrastructure solutions that best fit the needs
of organizations, supporting their business objectives with
specific technology solutions.
To cater to the diverse needs of businesses, IBS extends its
class-leadinginfrastructureservicesonMicrosofttechnologies
as well as UNIX-based platforms, complementing them with
its competitive security solutions, for both applications and
infrastructure.
ITsolutions Services

21. 21
Server Virtualization
Virtualization, Automation and Integration
For more manageable IT – today and in the future – IBS is
continually searching for new ways to enhance infrastructure.
These days, the main challenges include speeding up
adaptation to changing business processes and hiking cost-
effectiveness with stable, dependable IT systems.
• Citrix® XenServer
• Microsoft Hyper-V (R2)
• Virtualization with Oracle VM
• VMware™ vSphere
. Virtualization Services
Provide the foundation for building a reliable and dynamic
IT infrastructure. These market leading, production-
proven hypervisors abstract processor, memory, storage
and networking resources into multiple virtual machines
that each can run an unmodified operating system and
applications.
Virtualization delivers the highest levels of reliability and
performance to companies of all sizes.
It has an ultra-thin architecture with no reliance on a general
purpose OS, yet still offers all the same functionality and
performance.
• Infrastructure Service Management
• System Administration
• Microsoft Platform and Network Services
• UNIX Hardware Sizing and Infrastructure
Design
• UNIX Enterprise Applications Installation,
Deployment and Support
ITsolutions Services

22. 22
. Application Infrastructure
• Relational Database Management System
(RDBMS)
• Microsoft Business Security Software
• Microsoft Unified Communications Software
• Microsoft Information Worker
• Microsoft Business Management Solutions
. Application Development
By following a rigorous and proven methodology of
defining, designing and developing software projects, we
have produced customized software solutions for various
industries.
At IBS we provide:
1- Senior Consultants with a solid foundation in both
business and software development who analyze a
project and define its goals and then plan a detailed
roadmap to achieve those goals.
2- Quality Assurance Team that incorporates rigorous
objective testing to ensure you get a robust and bug-free
product.

23. 23
3- Development Team of highly skilled and fully certified
software developers divided into sub teams according
to platform and tools specializations backed by global
technology partners with their global support networks:
* Oracle Certified Partner.
* Microsoft Certified Partner.
* IBM Advanced Business Partner.
Business software Development work involves the
following:
• Custom Web Development
• Web Site App Design and Architecture
• Custom Windows Development
• Windows App Design and Architecture
• Help Documentation
• ASP.NET Applications
• VB.NET Applications
• C#.NET Applications
• Virtual Office with Virtual Desktop
• Virtual Office with Virtual Applications
• Remote Application Systems
ITsolutions Services
• Custom Web Development
• Web Site App Design and Architecture
• Custom Windows Development
• Windows App Design and Architecture
• Help Documentation
• ASP.NET Applications
• VB.NET Applications
• C#.NET Applications
• Virtual Office with Virtual Desktop
• Virtual Office with Virtual Applications
• Remote Application Systems

24. 24
. Web Design, Development & Hosting
Are you looking for a way of displaying up-to-date
information on your company, its products and
services?
Do you want your investors, customers and partners
to interact with you remotely from anywhere and at
any time?
You have come to the right place.
At IBS we believe that your web-site is an integral
part of your image. We identify your needs and
accordingly design and develop optimal solutions
that address them and enhance your interactions
with your customers. We offer you an attractive, intuitive
interface with a logical and easy to use navigation
together with functionality that delivers your business,
marketing and communication objectives.
• Web Hosting made EASY and AFFORDABLE!
• Web Development
• Web Hosting & Administration.
• Domain Registration.
• Publicity and Monitoring.
• Database Connectivity.
• Internet Applications.

25. 25
. Networking Solutions
IBS offers turnkey jobs from network design to implementation and support. We provide clients with a broad
spectrum of networking products and services such as Cisco, Juniper, Huawei, HP, Novell & Dlink enable us to
deliver quality consulting and technical expertise to design and install the latest networking technology. IBS is
always known for linking PC›s in all types of networks.
IBS Network Services allow our customers to quickly deploy LAN, MAN and WAN environments that fit their
networking needs and budget. Our network design professionals perform site surveys, develop detailed network
infrastructure diagrams, source all necessary hardware, wiring etc and install the entire infrastructure from the
ground up.

26. 26
Network Services:
•ConsultancyandSystemsIntegrationServices
• Engineering and Development Services
• Support and Outsourcing Services
. Hardware Maintenance:
• Maintenance of All Hardware Infrastructure
Equipment.
• Repair or replacement of failed parts
• Preventive maintenance
• Monthly regular visit
. Software Maintenance:
• Installation and setup of software
• Assisting users in Windows and Office basic
functions
• Fixing damaged or deleted software
• Reconfiguration
• Removing viruses and fixing virus damage
. Support:
We offer 7/24 support as we have a specialized IT
support staff to provide accurate help whenever
the customers need. We will not forget after-sales
service we will continue to support our client
whenever he needs us e.g. system optimization,
system upgrade, etc.
Whether you need a resource to help with
training or implementation, have any inquiries on
our solutions we are here to help ensure all your
needs are met in a timely manner.
• Daily (resident engineer) customer visits
• Non-stop operation
• Night shifts service
• On-site spare parts
ITsolutions Services

27. 27
Head office: 23 Victor Emanuel Avenue
in front of Smoha Club, Alexandria
Mob: 0111 662 28 82 / 85
Tel.: +20 3 42 54 616
Cairo Office: 99 El shabal St., El shekh
Zayed, Giza, Cairo
Contact us
/IBSemea
www.ibs-emea.com

28. 28
w w w . i b s - e m e a . c o m
copyright@2013IBS