Problem solving techniques
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Operational Management Problem Solving Techniques which must be practiced in Industry for any problem solving. Ahsan Saleem Assistant Manager Honda Atlas Cars Pakistan Ltd. +92-301-4872771
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Problem solving techniques
- 10. BACK Global 8D is a Standardised Problem Solving Technique used by FAO that provides an effective framework through step-by-step disciplines and integration of different skills, to resolve concerns and prevent their recurrence.
- 11. G8D Overview : Prepare for G8D Establish Team Describe Problem Choose & Verify PCA Root Cause & Escape Point Develop ICA Implement & Validate PCA Prevent Recurrence Recognise Contributions BACK D0 D1 D2 D5 D4 D3 D6 D7 D8
- 16. BACK D1 Establish Team D2 Describe Problem D5 Choose & Verify PCA D4 Root Cause & Escape Point D3 Develop ICA D6 Implement & Validate PCA D7 Prevent Recurrence D8 Recognise Contributions
- 17. BACK
- 23. Team Problem Solving Process 1. Define the Problem 2. Interim Actions 3. Acquire and Analyse Data 4. Determine Root Cause 5. Evaluate Possible Solutions 6. Action Plan and Implement 7. Verify the Results 8. Standardise and Future Actions
- 24. Useful Tools for Defining the Problem Pareto Chart Capability Study Check Sheet • • • • • A B C D E Other 20 40 60 80 100% 50% 75% 25% Histogram Control Chart Flow Chart START PROCESS STEPS DECISION STOP IS IS NOT WHAT? WHO? WHERE? WHEN? HOW MUCH? Is/Is Not Analysis
- 25. BACK D1 Establish Team D2 Describe Problem D5 Choose & Verify PCA D4 Root Cause & Escape Point D3 Develop ICA D6 Implement & Validate PCA D7 Prevent Recurrence D8 Recognise Contributions D0 Prepare for G8D
- 26. BACK
- 34. BACK D2 Describe Problem D1 Establish Team D5 Choose & Verify PCA D4 Root Cause & Escape Point D3 Develop ICA D6 Implement & Validate PCA D7 Prevent Recurrence D8 Recognise Contributions D0 Prepare for G8D
- 35. BACK
- 44. BACK D3 Develop ICA D2 Describe Problem D1 Establish Team D5 Choose & Verify PCA D4 Root Cause & Escape Point D6 Implement & Validate PCA D7 Prevent Recurrence D8 Recognise Contributions D0 Prepare for G8D
- 45. BACK
- 46. Gemba Kaizen
- 67. BACK D4 Root Cause & Escape Point D3 Develop ICA D2 Describe Problem D1 Establish Team D5 Choose & Verify PCA D6 Implement & Validate PCA D7 Prevent Recurrence D8 Recognise Contributions D0 Prepare for G8D
- 68. BACK
- 87. BACK D5 Choose & Verify PCA D4 Root Cause & Escape Point D3 Develop ICA D2 Describe Problem D1 Establish Team D6 Implement & Validate PCA D7 Prevent Recurrence D8 Recognise Contributions D0 Prepare for G8D
- 88. BACK
- 109. BACK D6 Implement & Validate PCA D4 Root Cause & Escape Point D3 Develop ICA D2 Describe Problem D1 Establish Team D5 Choose & Verify PCA D7 Prevent Recurrence D8 Recognise Contributions D0 Prepare for G8D
- 110. BACK
- 117. BACK D7 Prevent Recurrence D5 Choose & Verify PCA D3 Develop ICA D2 Describe Problem D1 Establish Team D4 Root Cause & Escape Point D6 Implement & Validate PCA D8 Recognise Contributions D0 Prepare for G8D
- 118. BACK
- 122. BACK D8 Recognise Contributions D5 Choose & Verify PCA D3 Develop ICA D2 Describe Problem D1 Establish Team D4 Root Cause & Escape Point D6 Implement & Validate PCA D7 Prevent Recurrence D0 Prepare for G8D
- 123. BACK
- 127. G8D RECAP : Prepare for G8D Establish Team Describe Problem Choose & Verify PCA Root Cause & Escape Point Develop ICA Implement & Validate PCA Prevent Recurrence Recognise Contributions BACK D0 D1 D2 D5 D4 D3 D6 D7 D8
- 128. ANY QUESTIONS BACK G8D Problem Solving Methodology
Notas del editor
- Consensus: Change Variability Reduction to Variation Reduction ( do this throughout the materials) Change the ‘lock graphic’, it is not obvious what it is and what it represents. Funnel Graphic: Use all small x’s.
- Tools are available to support the problem solving process. These tools, which are analytical as well as graphical, help to increase the quality and productivity of the problem solving activities. Is/Is Not analysis - To stratify the problem description Flow Diagrams - To Clarify the process sequence. To facilitate identification of deviations between the actual and the intended paths. To identity measurement stations. Pareto Diagrams - To prioritise, or to choose the starting point for an investigation. Histograms - To support the determination of the need for more detailed capability studies. To display the frequency distribution of data in easily understood, graphic form. To obtain information about variability as data are collected. Control Charts - To assess process stability. To assess change. Check Sheets - To order data. To collect variable and attribute data. To rapidly gain management support by presenting categorised data. Capability Studies - To assess the ability of the process to meet requirements. To assess the ability of the process to meet customers' needs.