Outines a number of KM projects in the Canadian Forest Service, with emphasis on a Directory of Expertise and Skills (DOES) (2005): knowledge management framework, project examples, Directory of Expertise and Skills

1. Canadian Forest Service Directory of Expertise and Skills Presented to Natural Resources Canada NRCan On-Line Steering Committee February 22, 2005

3. An opening thought… “ When one is not really sure of the problem, knowledge management becomes very complicated.” Stephen Denning (1999)

5. Knowledge Management Structure

7. CFS Bookstore Disseminating knowledge

8. Knowledge Assets Inventory Capturing & Sharing knowledge

9. Briefing Note Database Organizational integration User Interface (The Web) CFS staff Password via CFS Intranet View only Administrative Interface (The Database) Centres Branches Executive Services Password

10. Briefing Note Database Preserving & sharing knowledge

11. E-800 Service Frequently Asked Questions

12. E-800 Service Work Processes

16. Development Process Approval Review existing directories Pilot testing Test prototype Establish DOES Task Group Select approach & content Design & develop prototype Spring 2003 Fall 2003 Fall 2004 Winter 2003 Spring 2005 2004 2005

18. Getting Started

19. Enter Expertise & Skills - 1

20. Enter Expertise & Skills - 2

21. Enter Expertise & Skills - 3

22. Enter Expertise & Skills - 4

23. Administrator View

24. Search by Employee

25. Search By Expertise