The document discusses the importance of branding for businesses and provides guidance on developing an effective brand planning process. It outlines key components of a brand plan such as establishing a vision and mission, identifying target customers, and defining the brand. The presentation also stresses the importance of understanding a brand's strengths and weaknesses, performing market research, and setting measurable goals and criteria for tracking success.
1. The Power of the Brand
The Roadmap for Growth
April 30, 2014
Mark S. Lee
1
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
2. Agenda
• The Essence of Branding
• Effectively developing a Brand planning process—
How?
– Key Components of a plan
– Simple steps to create a plan
– Key Criteria to use to Measure and Benchmark Success
2
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
3. What Binds the Organization And
Connects the Dots?
Simple Question…
3
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
5. What Branding’s NOT?
• It’s not just the:
– Product
– Pricing
– Packaging
– Advertising/Communications
– Promotions
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
5
6. But, Branding is…
• Embodies ALL and captures the essence of
the:
– Consumer
– Emotional connectivity
– Brand promise
– Delivers based on the promise
– Feels a void and satisfies a need
– Integrated communications
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
6
7. The LEE Group, MI LLC 7
Popular Brands
• Nike
• McDonald’s
• Coca Cola
• ESPN
• Sports Illustrated
• Nordstrom’s
7
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
8. What Brands are These?
8
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
9. Brand Planning
• The role of brand marketing is to:
– Determine a longer-term vision for your business
– Identify relevant consumers to target
– Identify/build/enhance ongoing relationships with
consumers and customers
-Strategically target customer segments and focus on
profitable growth
9
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
10. The LEE Group, MI LLC
Now, Think of Your Business…
• As a brand
• Not a provider of a specific job but a brand
that provides more than specific services
10
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
11. The LEE Group, MI LLC 11
Now, Ask Yourself…
What does my business represent and why
would anyone purchase my product or
service?
11
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
12. But, You Need to…
• Understand your Brand
• And, what makes your Brand unique relative
to the competition
• How do you do this?
12
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
13. The LEE Group, MI LLC 13
Understand Reasons Why Consumers
Purchase You?
• Reasons might include:
– Fills a need
– Satisfies an urge/need
– Emotional connection
– Price/Quality
– It’s “hot”
– Represents you in some way shape or form
– Communicates something about you
13
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
14. What Makes Our Brand Different?
• What makes you different from the
competition?
– Point of difference
• Price
• Value
• Quality
• Customer Service
• Consistent Product and/or Service
• Others?
14
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
15. Starts with a Situation Analysis
• Current assessment:
– Internal operations
– Competition
– Products/Services
– Pricing
• In essence, helps you to identify “gaps”
15
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
16. Leads to SWOT Analysis
• (S)trengths
• (W)eaknesses
• (O)pportunities
• (T)hreats
16
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
17. The LEE Group, MI LLC 17
Perform Research/
“Gap” Analysis
• Meaning…
– How do you perceive your business?
– How do others perceive your business strengths and
weaknesses?
• Generally, there is a “gap”
• What do I need to do to close the gap?
17
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
18. The LEE Group, MI LLC 18
Brand Components
• A successful brand has:
– Vision
– A positioning Statement
– Recognizes its point of difference
– A strong sense of its strengths and weaknesses
– An understanding of its competitive set
– An effective communications plan
18
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
19. Vision Statement
• Longer-term
• More aspirational
• Focused, concise and precise
• Not to be confused with a Mission statement,
objectives and strategies
19
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
20. Mission Statement
• The brand purpose and reason for being
• Reflects organizational mission and reinforces
long-term direction
• Provides direction for goal-setting
20
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
21. Brand Defining Idea (BDI)
What is it?
• A BDI is the cornerstone of your Brand and
captures the essence of your business
– Who are you?
– What do you represent?
– What makes you different?
21
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
22. Ultimately generates customer loyalty and business
growth
Creates a consistent brand image in the minds of
customers and provides a reason to do business with
that brand
Loyal customers tend to
make referral
give greater share of wallet to their preferred brand
The BDI is not to be used as a tagline
Brand Defining Idea (BDI)
22
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
23. • Delivers vision saliently and consistently...
– To all stakeholders such as customers, prospects, employees, sales force, business
partners
– Across all business units
– Through all brand communication touch points
• Creates an ownable and relevant point of difference
– Ownable –True to your equity and vision
– Relevant – Resonates with all constituencies
– Differentiating – Breaks the category commodity paradigm
Brand Defining Idea (BDI)
23
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
24. Plan Creation
• Understand who you are and what your
business represents
• Identify or refine company’s vision and
mission
• Establish realistic, measureable goals
24
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
25. Plan Creation
• Clearly identify and target relevant customer’s
• Develop a marketing plan which addresses
market segments identified and how you're
going to reach them
• Establish budgetary resources
25
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding
26. Plan Creation
• Establish measurement criteria
• Track results in a timely manner
• Build contingency plans
• Be transparent and FLEXIBLE
26
The LEE Group, MI LLC 2014
Entrepreneur Roundtable - Branding