1. Alejandro P. Blanco
(206) 229-5229
aricoalman@gmail.com
Summary of Qualifications
• Quick adaptability to new knowledge
• Technologically savvy industry software and business applications.
• Proficient in File Assembly, Abstracting, Analysis, and Release of Information.
• Ability to comply with company policies and procedures to ensure results towards
company goals.
• Ability of interact with a diverse client population, meet deadlines, and multi-task.
Employment Experience (especially showing compassion and empathy to non-english
speaking population)
• Excellent Front Line Customer Service
• Data Entry into Word & Excel Applications for Daily reports / Weekly Review.
• Verifying & Reviewing Data Collected in support of Business and Medical Billing
Purposes.
Professional Experience
Patient Access Representative
Group Health Co; Seattle WA
Aug 2016 – Jan 2017
• Check Patients into their appointment
• Pre-verify Insurance and HMO Membership
• Schedule and coordinate Interpreter Services
• Rout Messages to Providers and Clinicians
• Acquire and Collect Release of Information (ROI) from patients and dispense proper
information to specific departments.
• Verify Documents and Scan directly into an EPIC Application.
• Answer Phones and rout calls to Provider’s Teams and other dept.
• Schedule patients to provider schedules and update provider templets
• Data Entry into Word and Excel Spread Sheets for daily reports
• Report to PAR Lead for weekly reviews.
• Review and Send Daily Correspondence to other dept. and staff.
Patient Services Representative
Swedish Medical Group; Seattle WA
Oct 2014 – Nov 2015
• Greet and register patients in a friendly, courteous manner.
• Accurately collect, record and ensure distribution of patient information to
appropriate staff via computer and/or manual systems.

2. • Administer co-pay collection from patients.
• Coordinate internal and external phone communication among staff, patients and
providers.
• Perform clerical, scheduling and record keeping activities, often simultaneously,
in support of patients and staff.
• Provide information regarding financial policies, registration requirements and
referral resources.
• Collect co-payments and balances when necessary.
• Acquire Release of Information (ROI) from patients and dispense proper information
to specific departments.
• Verify Documents and Scan directly into an EPIC Application.
Bed Control Representative/ Admitting Representative
Kaiser Permanente Hospital, San Francisco, Walnut Creek, CA
Aug 2011 – August 2014
• Responsible for 383 beds in two Kaiser locations in Walnut Creek (233 beds) and
Antioch (150 beds), CA.
• Coordinating daily floor functions and staff duties.
• Auditing staff productivities and verify insurances.
• Conducting daily hospital census and reporting them to responsible government bodies.
• Balancing end of day departmental bank deposits.
• Admitting patient into the hospital once admitting orders are placed.
• Admitting for 215 bed urban hospital with a Emergency Department, Labor & Deliver,
NICU. Pediatrics And ICU .
• Registering patient's into the Hospital, ensuring that all data are complete and accurate.
• Notifying and collecting copays/cost shares of patients to ensure dept. & company goals
are met.
• Auditing patient's charts to ensure that all patient data requirements are met within
quality standards of the organization as well as state and federal law.
• Assisting patients and their guests with knowledge of local events, business and
locations.
• System expertise; EPIC, PBX, CISPRO and CRISPA interfaces.
Education
• Health Insurance Portability and Accountability ACT (HIPAA), Awareness Training, City
College & Kaiser, San Francisco, February 2012; March 2013; February 2014
• Health Insurance Portability and Accountability Act (HIPPA), Online Awareness Training,
Group Health; Seattle, WA; August 2016 & January2017
• Certified, Health Information Technology Clerk I, City College, San Francisco, May 2010

3. References Upon Request.