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e-Mail Marketing
        in Italia e per gli Italiani
             Indice e Presentazione
                      Appunti di

          Alessandro Giacchino



www.bci-italia.com Mail: info@BCI-Italia.com
  Corso Cairoli, 96 - 27100 Pavia Tel. 0382 / 304.985
Presentazione
                                             © BCI Italia 2012 www.bci-italia.com




Senza aver la pretesa di fare un vero e proprio trattato
sull’e-Mail Marketing, questo è il frutto delle esperienze
maturate in una dozzina di anni di attività, arricchito dai
più recenti dati di mercato, le tecnologie e le nuove
modalità di comunicazione.

Siamo naturalmente a disposizione di chi non vuole far
da sé, con i nostri servizi, le competenze, le tecnologie
ed un Data Base con oltre 100.000 Manager operanti in
Italia in aziende di medie e grandi dimensioni, ben
profilato e sempre aggiornato.
Indice
                                                                         © BCI Italia 2012 www.bci-italia.com



    Gli «appunti» si articoleranno lungo i seguenti capitoli:
•    e-Mail Marketing: Posizionamento e         •   Forme e Dinamiche di comunicazione: dal
     Valore. I dati di mercato.                     primo impatto alla creazione di relazioni,
•    Definizioni e forme di e-Mail Marketing:       alla gestione dei rapporti commerciali;
     DEM, Newsletter, eZine, ...;               •   Newsletter: architettura, cadenza, piano
•    Strutture, Accorgimenti e Modalità di          editoriale;
     preparazione dei messaggi;                 •   Le nuove forme di comunicazione
•    La Reputazione dei Mittenti;                   derivate da Twitter e altri Social Media;

•    Tecnologie di invio delle Mail: Server e   •   DEM (Direct e-Mail Marketing): quando,
     servizi SMTP, motori di invio massiccio;       come. Contenuti, uso della grafica, dei
                                                    Link, scelta dell'Oggetto;
•    Tool di verifica consegne e aperture;
                                                •   Integrazione dell'e-Mail Marketing con i
•    Progettiamo l'infrastruttura;                  Social Media, i siti web, l'organizzazione
•    Landing Page: come farle in relazione a        aziendale e gli altri canali di
     DEM, Newsletter, indagini di mercato.          comunicazione e Digital Marketing;
     Tecnologie, dati, interfacce;              •   Creazione, gestione delle Mailing List.
Alessandro Giacchino
                                       © BCI Italia 2012 www.bci-italia.com



      • Classe ‘56, laurea in Ingegneria Gestionale al
        Politecnico di Milano, MBA alla Bocconi (SDA),
        entrato in IBM all’inizio degli anni ‘80, è poi
        passato in Fininvest e quindi nel Gruppo Olivetti
        occupandosi sempre di innovazione tecnologica
        e marketing con il ruolo di creatore di nuove
        imprese e consulente per conto di altri Start-up.
      • Nel 1993 ha costituito BCI Italia sull’innovativo
        modello di impresa/rete, specializzandola nei
        servizi di consulenza e marketing, dotandola dei
        più moderni strumenti di generazione di Leads:
        una rivista cartacea, pubblicata dal 1993, un sito
        in linea già dal 1998, una newsletter digitale
        attiva dal 2003, un ciclo di conferenze, un Data
        Base con oltre 100.000 profili di Manager italiani.
      • Nel 2010 ha pubblicato il volume «Fare Impresa
        nell’Era 2.0», tiene regolarmente conferenze e
        gestisce vari Blog su vari temi relativi
        all’Innovazione Tecnologica
BCI Italia Offering
                                                                    © BCI Italia 2012 www.bci-italia.com




                                                                           Temporary
 Publishing          Conferences                 Services
                                                                             Mgmt

                                                 Subsidiary              CEO/Marketing
   ToolNews           eSecurityLab
                                                  Start-Up                Management


                        SofTech                 Positioning,                 Operational
  ITware.com                                 Competitive Analisys
                        (SOA 2.0, Web 2.0)                                    Marketing


                             WF                                            Independent
  ITwareNews                                  Leads Generation
                        (BPM, ECM, SOA)                                   Board Member

                                                 Marketing                   On-line initiative
eZine, Newsletter     On request by
   on demand            Customer                 Operations                  Multi-Company,
                                                                             under BCI logo
BCI Italia Offering
                                        Marketing
                                                                                 © BCI Italia 2012 www.bci-italia.com
                                         Services


   Strategic                                                                                   © BCI Italia 2012
                          PR, ePR &                                                           www.bci-italia.com
   Marketing                                    Operations                         Market Research
                        Communication

 Business Plan &         Press Releases        Documentation
Offering Positioning     & Conferences        (Data-Sheets, Brochures, Flyers)        On Line Analysis


 Channel Sales &           Articles &                                                Interviews Survey
                           Interviews         Leads Generation
 Alliances set-up

   Competitive           White Papers &         User Groups &
    Analisys              Case History           Conferences

Target & Prospect                                                                     Speaking
                         Newsletters &        Managing Forum                          Engagement
    Selection            House Organs           & Webinars

   Companies             Web Site Set up            Sales &
   Acquisition           & Management              Promotions
BCI Italia Offering
                                   B2B-B2C Digital
                                                                  © BCI Italia 2012 www.bci-italia.com
                                  Marketing Services


    Strategy                                                                    © BCI Italia 2012
                          Social Media        Web Site                         www.bci-italia.com
  & Execution             Management         Management             Market Services

    Integration           Content/Article   Set Up / Review
 Digital/Traditional        Marketing                                   On Line Survey
                                             SEO Oriented

 Review/Develop          Blogs Production                            OnLine Monitoring
                          & Management       Words Selection          Brand, Web,…
Content/Messages

   Competitive             Reputation          SEO / SEM              OnLine Monitoring
    Analisys               Management       Services & Auditing        Brand, Web,…

Target & Prospects        Newsletters &     PPC (Pay Per Click)
   Segmentation              DEMs             Optimization            Tutoring

 Providers / Media       Video Interviews       Sales &
   Management               & Webinars         Promotions
Corso Cairoli, 96 - 27100 Pavia Tel. 0382/304.985
 www.bci-italia.com e-Mail info@bci-Italia.com

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e-Mail Marketing in italia e per gli italiani: Indice

  • 1. e-Mail Marketing in Italia e per gli Italiani Indice e Presentazione Appunti di Alessandro Giacchino www.bci-italia.com Mail: info@BCI-Italia.com Corso Cairoli, 96 - 27100 Pavia Tel. 0382 / 304.985
  • 2. Presentazione © BCI Italia 2012 www.bci-italia.com Senza aver la pretesa di fare un vero e proprio trattato sull’e-Mail Marketing, questo è il frutto delle esperienze maturate in una dozzina di anni di attività, arricchito dai più recenti dati di mercato, le tecnologie e le nuove modalità di comunicazione. Siamo naturalmente a disposizione di chi non vuole far da sé, con i nostri servizi, le competenze, le tecnologie ed un Data Base con oltre 100.000 Manager operanti in Italia in aziende di medie e grandi dimensioni, ben profilato e sempre aggiornato.
  • 3. Indice © BCI Italia 2012 www.bci-italia.com Gli «appunti» si articoleranno lungo i seguenti capitoli: • e-Mail Marketing: Posizionamento e • Forme e Dinamiche di comunicazione: dal Valore. I dati di mercato. primo impatto alla creazione di relazioni, • Definizioni e forme di e-Mail Marketing: alla gestione dei rapporti commerciali; DEM, Newsletter, eZine, ...; • Newsletter: architettura, cadenza, piano • Strutture, Accorgimenti e Modalità di editoriale; preparazione dei messaggi; • Le nuove forme di comunicazione • La Reputazione dei Mittenti; derivate da Twitter e altri Social Media; • Tecnologie di invio delle Mail: Server e • DEM (Direct e-Mail Marketing): quando, servizi SMTP, motori di invio massiccio; come. Contenuti, uso della grafica, dei Link, scelta dell'Oggetto; • Tool di verifica consegne e aperture; • Integrazione dell'e-Mail Marketing con i • Progettiamo l'infrastruttura; Social Media, i siti web, l'organizzazione • Landing Page: come farle in relazione a aziendale e gli altri canali di DEM, Newsletter, indagini di mercato. comunicazione e Digital Marketing; Tecnologie, dati, interfacce; • Creazione, gestione delle Mailing List.
  • 4. Alessandro Giacchino © BCI Italia 2012 www.bci-italia.com • Classe ‘56, laurea in Ingegneria Gestionale al Politecnico di Milano, MBA alla Bocconi (SDA), entrato in IBM all’inizio degli anni ‘80, è poi passato in Fininvest e quindi nel Gruppo Olivetti occupandosi sempre di innovazione tecnologica e marketing con il ruolo di creatore di nuove imprese e consulente per conto di altri Start-up. • Nel 1993 ha costituito BCI Italia sull’innovativo modello di impresa/rete, specializzandola nei servizi di consulenza e marketing, dotandola dei più moderni strumenti di generazione di Leads: una rivista cartacea, pubblicata dal 1993, un sito in linea già dal 1998, una newsletter digitale attiva dal 2003, un ciclo di conferenze, un Data Base con oltre 100.000 profili di Manager italiani. • Nel 2010 ha pubblicato il volume «Fare Impresa nell’Era 2.0», tiene regolarmente conferenze e gestisce vari Blog su vari temi relativi all’Innovazione Tecnologica
  • 5. BCI Italia Offering © BCI Italia 2012 www.bci-italia.com Temporary Publishing Conferences Services Mgmt Subsidiary CEO/Marketing ToolNews eSecurityLab Start-Up Management SofTech Positioning, Operational ITware.com Competitive Analisys (SOA 2.0, Web 2.0) Marketing WF Independent ITwareNews Leads Generation (BPM, ECM, SOA) Board Member Marketing On-line initiative eZine, Newsletter On request by on demand Customer Operations Multi-Company, under BCI logo
  • 6. BCI Italia Offering Marketing © BCI Italia 2012 www.bci-italia.com Services Strategic © BCI Italia 2012 PR, ePR & www.bci-italia.com Marketing Operations Market Research Communication Business Plan & Press Releases Documentation Offering Positioning & Conferences (Data-Sheets, Brochures, Flyers) On Line Analysis Channel Sales & Articles & Interviews Survey Interviews Leads Generation Alliances set-up Competitive White Papers & User Groups & Analisys Case History Conferences Target & Prospect Speaking Newsletters & Managing Forum Engagement Selection House Organs & Webinars Companies Web Site Set up Sales & Acquisition & Management Promotions
  • 7. BCI Italia Offering B2B-B2C Digital © BCI Italia 2012 www.bci-italia.com Marketing Services Strategy © BCI Italia 2012 Social Media Web Site www.bci-italia.com & Execution Management Management Market Services Integration Content/Article Set Up / Review Digital/Traditional Marketing On Line Survey SEO Oriented Review/Develop Blogs Production OnLine Monitoring & Management Words Selection Brand, Web,… Content/Messages Competitive Reputation SEO / SEM OnLine Monitoring Analisys Management Services & Auditing Brand, Web,… Target & Prospects Newsletters & PPC (Pay Per Click) Segmentation DEMs Optimization Tutoring Providers / Media Video Interviews Sales & Management & Webinars Promotions
  • 8. Corso Cairoli, 96 - 27100 Pavia Tel. 0382/304.985 www.bci-italia.com e-Mail info@bci-Italia.com