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COLUMBIA CHILDREN’S HEALTH
AN INTEGRATED MARKETING CAMPAIGN
Alex Suazo, Cassondra Bazelow, Edmund Balogun, Frederick Garcia, Jaru Jaruthiphayakhantha
Kiera Walker, Luz Corona, Nehal Mahmoud and Yanin De Jesus
Columbia Children’s Health
has a branding
challenge…
2
… but there’s a GREAT,
untapped
opportunity.
3
OBJECTIVES
1. Create a strong brand identity to increase awareness.
2. Develop and mobilize a supportive donor base.
4
OVERVIEW
•  Landscape
•  Key Insight
•  Redefined Messaging
•  Brand Identity
•  Launch Campaign
•  Donor Targeting
5
THE LANDSCAPE
The pediatric care landscape is saturated with equally top-in-
class physicians, best care, distinguished hospitals and
outstanding research programs.
6
STRENGTHS
Columbia Children’s Health has a distinct
COMPETITIVE ADVANTAGE.
History and Legacy
Columbia Name and Standard of Care
Affiliation with NYP
Ability to Handle Complex Cases
Major Clinical Breakthroughs
7
INSIGHT
Columbia Children’s Health has upheld the Columbia
standard of care since its beginning; being there every
day for young patients and finding answers where there
are none.
SUCCESS +
TRUST = HERITAGE
8
9
HERITAGE IS A NATURAL DIRECTION
FOR COLUMBIA CHILDREN’S HEALTH.
10
For those who believe in the powerful legacy that begins with each saved life, CCH
is the elite team of extraordinary doctors and scientists who focus on treating and
solving the most complex of cases so they can
continue their critical work saving young lives because
CCH has a history of remarkable medical breakthroughs since 1887.
(target)
(category)
(point of difference)
(end benefit)
(reason to believe)
11
CCH’s reputable standard of care
gives children the best chance
of a full life.
CCH allows you to work in a
challenging environment
dedicated to improving the
health of children.
CCH gives the opportunity to
positively impact the health of
children for generations to come.
PARENTS & FAMILIES PHYSICIANS & SCIENTISTS DONORS
12
13
14
WE ARE COLUMBIA CHILDREN’S HEALTH
FROM THE INSIDE, OUT.
15
What does the new
Columbia Children’s Health
LOOK LIKE?
16
LET’S BRING CCH TO LIFE
Q1
Pre-Launch
Production
Launch
#WeAreCCH
OBJECTIVE
Building Presence
and Awareness 
KPIs
Fan growth &
Engagement
Key Influencers
Build on Awareness
#OurLegacy
OBJECTIVE
Social Engagement
and Interaction
 
KPIs
Conversion rate
Time spent on website
Number of opt-in/
newsletter subscribers
Donor Targeting
Support a Legacy
OBJECTIVE
Donor Engagement
and Contributions 
 
KPIs
Traffic Sources
Online Gift Percentage  
Online Donor Growth 
17
Q2 Q3 Q4
WE ARE
COLUMBIA CHILDREN’S HEALTH.
#WeAreCCH
18
INSIGHT
People often think of their LEGACY
as the culmination of their lives,
but in actuality it’s something
that they create
EVERY SINGLE DAY.
19
IDEA
Highlight the lives of people
before and after they choose
Columbia Children’s Health
and how their path changes for
the better.
20
23
25
26
SUMMER FUN
IN THE SUN
29
From the very beginning, we knew children with the most complex of conditions
deserved a fighting chance. What we didn’t know was that creating one of the
first nurseries for premature infants in the country would be instrumental in
inspiring the best standard of care especially for our kids today. To learn more
about this milestone in time, visit our website here: 
http://bit.ly/cchis #WeAreCCH
30
31
Meet Blaire.
33
34
Measuring #WeAreCCH Success
Brand search and top of mind awareness
Social following engagement and growth
Number of unique visitors to website
Number of opt-in/newsletter subscribers
Press coverage from CCB gala and Summer
Fun in the Sun with CCH
35
DONOR BUILDING
36
DONOR TARGETING
37
LEVEL 1: ENGAGE NEW DONORS
LEVEL 2:
RE-ENGAGE
PREVIOUS
DONORS
LEVEL 3: ENGAGE FACEBOOK FOLLOWERS
41
Columbia Children’s Health
December 18
shared a link
By supporting CCH, you give us the opportunity to
give children a happier and healthy life.
Donate to Columbia Children’s Health
Like · Comment · Share 1248 1
Support
#WeAreCCH
Donate to Columbia Children’s Health
By supporting CCH, you give us the opportunity to give children a happier and
healthy life. The full amount will go to Columbia Children’s Health.
Choose an Amount
$10 $25 $100 $250 Other: $
Donor Building KPIs
42
Track donation point-of-entry
Track donor data to create more personalized
communication/experiences
•  Gift size, location, income, birthday
Cost per new donor vs donor growth vs donor
contribution
Online gift percentage and donor growth
WHY ROUNDTABLE?
1. THE HERITAGE STRATEGY
43
2. EMOTIONAL STORYTELLING
THANK YOU
44
Alex Suazo, Cassondra Bazelow, Edmund Balogun, Frederick Garcia
Jaru Jaruthiphayakhantha, Kiera Walker, Luz Corona, Nehal Mahmoud and Yanin De Jesus

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Integrated Marketing Pitch for Columbia Children's Health - BIC Non Profit Capstone Pitch

  • 1. COLUMBIA CHILDREN’S HEALTH AN INTEGRATED MARKETING CAMPAIGN Alex Suazo, Cassondra Bazelow, Edmund Balogun, Frederick Garcia, Jaru Jaruthiphayakhantha Kiera Walker, Luz Corona, Nehal Mahmoud and Yanin De Jesus
  • 2. Columbia Children’s Health has a branding challenge… 2
  • 3. … but there’s a GREAT, untapped opportunity. 3
  • 4. OBJECTIVES 1. Create a strong brand identity to increase awareness. 2. Develop and mobilize a supportive donor base. 4
  • 5. OVERVIEW •  Landscape •  Key Insight •  Redefined Messaging •  Brand Identity •  Launch Campaign •  Donor Targeting 5
  • 6. THE LANDSCAPE The pediatric care landscape is saturated with equally top-in- class physicians, best care, distinguished hospitals and outstanding research programs. 6
  • 7. STRENGTHS Columbia Children’s Health has a distinct COMPETITIVE ADVANTAGE. History and Legacy Columbia Name and Standard of Care Affiliation with NYP Ability to Handle Complex Cases Major Clinical Breakthroughs 7
  • 8. INSIGHT Columbia Children’s Health has upheld the Columbia standard of care since its beginning; being there every day for young patients and finding answers where there are none. SUCCESS + TRUST = HERITAGE 8
  • 9. 9
  • 10. HERITAGE IS A NATURAL DIRECTION FOR COLUMBIA CHILDREN’S HEALTH. 10
  • 11. For those who believe in the powerful legacy that begins with each saved life, CCH is the elite team of extraordinary doctors and scientists who focus on treating and solving the most complex of cases so they can continue their critical work saving young lives because CCH has a history of remarkable medical breakthroughs since 1887. (target) (category) (point of difference) (end benefit) (reason to believe) 11
  • 12. CCH’s reputable standard of care gives children the best chance of a full life. CCH allows you to work in a challenging environment dedicated to improving the health of children. CCH gives the opportunity to positively impact the health of children for generations to come. PARENTS & FAMILIES PHYSICIANS & SCIENTISTS DONORS 12
  • 13. 13
  • 14. 14
  • 15. WE ARE COLUMBIA CHILDREN’S HEALTH FROM THE INSIDE, OUT. 15
  • 16. What does the new Columbia Children’s Health LOOK LIKE? 16
  • 17. LET’S BRING CCH TO LIFE Q1 Pre-Launch Production Launch #WeAreCCH OBJECTIVE Building Presence and Awareness  KPIs Fan growth & Engagement Key Influencers Build on Awareness #OurLegacy OBJECTIVE Social Engagement and Interaction   KPIs Conversion rate Time spent on website Number of opt-in/ newsletter subscribers Donor Targeting Support a Legacy OBJECTIVE Donor Engagement and Contributions    KPIs Traffic Sources Online Gift Percentage   Online Donor Growth  17 Q2 Q3 Q4
  • 18. WE ARE COLUMBIA CHILDREN’S HEALTH. #WeAreCCH 18
  • 19. INSIGHT People often think of their LEGACY as the culmination of their lives, but in actuality it’s something that they create EVERY SINGLE DAY. 19
  • 20. IDEA Highlight the lives of people before and after they choose Columbia Children’s Health and how their path changes for the better. 20
  • 21.
  • 22.
  • 23. 23
  • 24.
  • 25. 25
  • 26. 26
  • 28.
  • 29. 29 From the very beginning, we knew children with the most complex of conditions deserved a fighting chance. What we didn’t know was that creating one of the first nurseries for premature infants in the country would be instrumental in inspiring the best standard of care especially for our kids today. To learn more about this milestone in time, visit our website here: http://bit.ly/cchis #WeAreCCH
  • 30. 30
  • 31. 31
  • 32.
  • 34. 34
  • 35. Measuring #WeAreCCH Success Brand search and top of mind awareness Social following engagement and growth Number of unique visitors to website Number of opt-in/newsletter subscribers Press coverage from CCB gala and Summer Fun in the Sun with CCH 35
  • 38. LEVEL 1: ENGAGE NEW DONORS
  • 39.
  • 41. LEVEL 3: ENGAGE FACEBOOK FOLLOWERS 41 Columbia Children’s Health December 18 shared a link By supporting CCH, you give us the opportunity to give children a happier and healthy life. Donate to Columbia Children’s Health Like · Comment · Share 1248 1 Support #WeAreCCH Donate to Columbia Children’s Health By supporting CCH, you give us the opportunity to give children a happier and healthy life. The full amount will go to Columbia Children’s Health. Choose an Amount $10 $25 $100 $250 Other: $
  • 42. Donor Building KPIs 42 Track donation point-of-entry Track donor data to create more personalized communication/experiences •  Gift size, location, income, birthday Cost per new donor vs donor growth vs donor contribution Online gift percentage and donor growth
  • 43. WHY ROUNDTABLE? 1. THE HERITAGE STRATEGY 43 2. EMOTIONAL STORYTELLING
  • 44. THANK YOU 44 Alex Suazo, Cassondra Bazelow, Edmund Balogun, Frederick Garcia Jaru Jaruthiphayakhantha, Kiera Walker, Luz Corona, Nehal Mahmoud and Yanin De Jesus