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The Patient Safety 
Collaborative Programme 
2014-2019 
NHS Quality: Improving 
Patient Care Conference 
Sarah Tilford 
26 November 2014Network
Responding to Francis and 
Berwick 
“The most important single change in the 
NHS in response to this report would be 
for it to become, more than ever before, 
a system devoted to continual learning 
and improvement of patient care, top to 
bottom and end to end.” 
Berwick Report, August 2013
For NHS staff and clinicians 
• Participate actively in the improvement of systems of 
care. 
• Acquire the skills to do so. 
• Speak up when things go wrong. 
• Involve patients as active partners and co-producers 
in their own care.
For patients and carers 
• As far as you are able, become active partners in 
your healthcare and always expect to be treated as 
such by those providing your healthcare. 
• Speak up about what you see – right and wrong. 
You have extraordinarily valuable information on the 
basis of which to make the NHS better.
Responding to Francis and 
Berwick 
“Following Don Berwick’s recommendation, NHS 
England will establish a new Patient Safety 
Collaborative Programme across England to 
spread best practice, build skills and capabilities in 
patient safety and improvement science, and to 
focus on actions that can make the biggest 
difference to patients in every part of the country. 
They will be supported to systematically tackle the 
leading causes of harm to patients. The 
programme will start in April 2014.” 
The government’s response to Francis 
and Berwick, November 2013
Patient safety collaboratives 
• AHSN footprint 
• 2-5m population 
• Locally owned and run 
• Majority of funding devolved 
to support local improvement 
programme activity 
• National support for; 
• change packages/ 
interventions; 
• knowledge sharing; 
• consistent measurement; 
• networks/communities.
A different kind of collaborative 
• Locally driven and led 
• Designed in partnership 
• Provide support, co-ordination & rapid spread and 
adoption 
• Developing capacity & capability for QI & Safety 
• Variation on traditional breakthrough model 
• Far reaching, all levels, whole system
A Theoretical Framework
NHS IQ Role 
• A small national supporting / coordinating function 
• Developing joint approaches with partners to: 
o Measurement - expert group, baseline metric 
development and national aggregation 
o Leadership and Culture 
o Capability building 
o Programme evaluation and ROI 
o Partner with patients and carers 
• Provide QI and change expertise nationally 
• Develop programme support materials 
• Do what adds value nationally - help align work, connect 
and join up the dots
Collaboratives progress to date (1) 
• 15 patient safety collaboratives established in each AHSN 
across England and confirmed in July 2014 
• Event held on 14th Oct 2014 to formally launch patient safety 
collaboratives, supported by SoS and National Medical 
Director 
• Patient Safety Collaborative Programme Board established– 
Chaired by Norman Williams with membership from DH, 
NHS England, NHS IQ, AHSNs, NHS Leadership Academy, 
‘Sign up to Safety’ campaign 
• Leadership and Measurement groups being established and 
developing strategies with AHSNs 
• Funding devolved to AHSNs as contract uplift – recruiting 
posts etc
Collaboratives progress to date (2) 
• Local engagement with member organisations and 
establishment of patient safety priorities ongoing 
• AHSN’s connecting with organisations that have ‘signed up to 
safety’ to ensure alignment 
• Developed first stage improvement work plans for 2014/15 
that have been shared across all collaboratives. 
• Developing patient and carer engagement plans as a 
foundation of the work 
• Developing a central system that enables shared learning 
and practical implementation of good practice
The operational model 
National Patient Safety Collaborative Programme - Operational Model 
Pressure Ulcers VTE 
Medication 
Errors HCAI Maternity Falls 
AHSN 
1 x x x 
2 x x x 
3 x x x 
4 x x 
5 x x 
6 x x x 
7 x x 
8 x x 
9 x x 
10 x x x 
11 x x x 
12 x 
13 x x x 
14 x x 
15 x x 
Leadership and Measurement 
NHS IQ 
Accelerated 
Learning Groups 
Evidence 
Toolkits 
Social media 
Campaigns 
Spread
Cluster groups 
• Primary focus: leadership and measurement 
• First 5 - Medicines, AKI, mental health, pressure 
ulcers, deterioration & sepsis 
• Groups focus on topic specific improvement 
• Bringing expertise together with practical application 
• Examine the evidence and guidance 
• Peer support and problem solving 
• Accelerate and share learning across the NHS
Principles: 
• Build on existing pockets of excellence 
• Co-produce - avoid duplication and share notable 
practice and resources 
• Establish ‘how’ to implement current evidence 
• Test and refine new ways of working – where 
evidence may be lacking 
• Influence levers and drivers in the system to support 
safer care 
• Staff and patients – tools, skills and support 
• Take & share learning, build networks e.g. SPSP 
• Align with other initiatives – making safety 
everyone’s business e.g. SU2S
16
NHS England’s national patient safety plan
THANK YOU 
Sarah.tilford@nhsiq.nhs.uk 
Barbara.zutshi@nhsiq.nhs.uk 
#saferNHS 
Improving health outcomes across England 
by providing improvement and change expertise.

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NHS Quality conference - Sarah Tilford

  • 1. The Patient Safety Collaborative Programme 2014-2019 NHS Quality: Improving Patient Care Conference Sarah Tilford 26 November 2014Network
  • 2. Responding to Francis and Berwick “The most important single change in the NHS in response to this report would be for it to become, more than ever before, a system devoted to continual learning and improvement of patient care, top to bottom and end to end.” Berwick Report, August 2013
  • 3. For NHS staff and clinicians • Participate actively in the improvement of systems of care. • Acquire the skills to do so. • Speak up when things go wrong. • Involve patients as active partners and co-producers in their own care.
  • 4. For patients and carers • As far as you are able, become active partners in your healthcare and always expect to be treated as such by those providing your healthcare. • Speak up about what you see – right and wrong. You have extraordinarily valuable information on the basis of which to make the NHS better.
  • 5. Responding to Francis and Berwick “Following Don Berwick’s recommendation, NHS England will establish a new Patient Safety Collaborative Programme across England to spread best practice, build skills and capabilities in patient safety and improvement science, and to focus on actions that can make the biggest difference to patients in every part of the country. They will be supported to systematically tackle the leading causes of harm to patients. The programme will start in April 2014.” The government’s response to Francis and Berwick, November 2013
  • 6. Patient safety collaboratives • AHSN footprint • 2-5m population • Locally owned and run • Majority of funding devolved to support local improvement programme activity • National support for; • change packages/ interventions; • knowledge sharing; • consistent measurement; • networks/communities.
  • 7. A different kind of collaborative • Locally driven and led • Designed in partnership • Provide support, co-ordination & rapid spread and adoption • Developing capacity & capability for QI & Safety • Variation on traditional breakthrough model • Far reaching, all levels, whole system
  • 8.
  • 10. NHS IQ Role • A small national supporting / coordinating function • Developing joint approaches with partners to: o Measurement - expert group, baseline metric development and national aggregation o Leadership and Culture o Capability building o Programme evaluation and ROI o Partner with patients and carers • Provide QI and change expertise nationally • Develop programme support materials • Do what adds value nationally - help align work, connect and join up the dots
  • 11. Collaboratives progress to date (1) • 15 patient safety collaboratives established in each AHSN across England and confirmed in July 2014 • Event held on 14th Oct 2014 to formally launch patient safety collaboratives, supported by SoS and National Medical Director • Patient Safety Collaborative Programme Board established– Chaired by Norman Williams with membership from DH, NHS England, NHS IQ, AHSNs, NHS Leadership Academy, ‘Sign up to Safety’ campaign • Leadership and Measurement groups being established and developing strategies with AHSNs • Funding devolved to AHSNs as contract uplift – recruiting posts etc
  • 12. Collaboratives progress to date (2) • Local engagement with member organisations and establishment of patient safety priorities ongoing • AHSN’s connecting with organisations that have ‘signed up to safety’ to ensure alignment • Developed first stage improvement work plans for 2014/15 that have been shared across all collaboratives. • Developing patient and carer engagement plans as a foundation of the work • Developing a central system that enables shared learning and practical implementation of good practice
  • 13. The operational model National Patient Safety Collaborative Programme - Operational Model Pressure Ulcers VTE Medication Errors HCAI Maternity Falls AHSN 1 x x x 2 x x x 3 x x x 4 x x 5 x x 6 x x x 7 x x 8 x x 9 x x 10 x x x 11 x x x 12 x 13 x x x 14 x x 15 x x Leadership and Measurement NHS IQ Accelerated Learning Groups Evidence Toolkits Social media Campaigns Spread
  • 14. Cluster groups • Primary focus: leadership and measurement • First 5 - Medicines, AKI, mental health, pressure ulcers, deterioration & sepsis • Groups focus on topic specific improvement • Bringing expertise together with practical application • Examine the evidence and guidance • Peer support and problem solving • Accelerate and share learning across the NHS
  • 15. Principles: • Build on existing pockets of excellence • Co-produce - avoid duplication and share notable practice and resources • Establish ‘how’ to implement current evidence • Test and refine new ways of working – where evidence may be lacking • Influence levers and drivers in the system to support safer care • Staff and patients – tools, skills and support • Take & share learning, build networks e.g. SPSP • Align with other initiatives – making safety everyone’s business e.g. SU2S
  • 16. 16
  • 17. NHS England’s national patient safety plan
  • 18. THANK YOU Sarah.tilford@nhsiq.nhs.uk Barbara.zutshi@nhsiq.nhs.uk #saferNHS Improving health outcomes across England by providing improvement and change expertise.

Notas del editor

  1. In practical terms…