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8ORDERS
Social Media Marketing
Strategy
BY / Eng. Ali Embaby
INTRO
Brand Name: 8Orders
Campaign Name: ‫التشجيع‬ ‫عروض‬ ‫اطلب‬|
‫هنوصل‬ ‫واحنا‬ ‫اطلب‬
Campaign Objective: Engagement &
increase sales
OUTLINES
Brand Identification (Competitive
Advantage)
Business Goals & Objective
SWOT Analysis
Target Audience
Strategy Brief
BRAND IDENTIFICATION (COMPETITIVE
ADVANTAGE)
 8Orders Company was Founded from 3
Years and specializes in the online food
ordering through its application (8Orders)
which had been downloaded by +5000 user
in Play store and app store.
 1st online food ordering application based on
Hurghada.
 paying on delivery.
 Have a strong customer service team.
 Save time and money for Hurghada
residents
BUSINESS GOALS & OBJECTIVES
 Increase Brand Awareness
 Build A Long-term Relationship With Customers
 Launch New Social Media Campaign Through
social media channels
 Strengthen Loyalty Between The Brand And
The Consumer
 Engage People Through Creative Content
 Market leadership
 Increase sales.
 Reach all the food seekers in hurghada and in
the near future in all upper Egypt .
MAIN SERVICE / PRODUCT
 online food ordering application for
Hurghada residents.
SWOT ANALYSIS (STRENGTHS)
 We have all the customer needs ( restaurants &
supermarkets & pharmacies & vegetables & fruits &
nuts & natural beverages and also cotton products).
 the customer can place a multiple order from different
merchants in same time and with just one delivery
fees.
 we have a professional customer service through our
hotline: 01003232326 . 1st online food ordering
application based on Hurghada.
 paying on delivery.
 Save time and money for Hurghada residents.
 Have no competitors on Hurghada.
SWOT ANALYSIS (WEAKNESS)
 Service for Hurghada residents only.
 limited market.
SWOT ANALYSIS (OPPORTUNITIES)
 Build a fan base and strong community for
online shoppers on Hurghada.
 Close more deals with restaurants,
supermarkets & pharmacies.
 start building new market in the near future
in all upper Egypt.
SWOT ANALYSIS (THREATS)
 Expected competitors in the near future .
TARGET AUDIENCE & BUYER PERSONA
 Location : Hurghada, Egypt.
 Age: 18 : 45
 Interests & Behaviors: online shopping, engaged
shoppers, souq, Jumia, food, gifts, accessories
and clothing.
AUDIENCE ANALYSIS
AUDIENCE ANALYSIS
AUDIENCE ANALYSIS
AUDIENCE ANALYSIS
 Otlob
 ‫أكلني‬
 Glovo
 Uber Eats
 Mumm
TOP MARKET LEADERS
COMPETITORS ANALYSIS (OTLOB)
COMPETITORS ANALYSIS (OTLOB)
COMPETITORS ANALYSIS (OTLOB “NOTES”)
 strong fb fan base.
 Good engagement.
 variety of content types.
 regulated posting frequency.
 Rely on offers and partnerships and convert fans
from social media to the app.
 No highly creative ideas.
 High quality visuals.
COMPETITORS ANALYSIS (AKALNI)
COMPETITORS ANALYSIS (AKALNI “NOTES”)
 weak fb fan base comparing with Otlob.
 Good engagement.
 variety of content types.
 regulated posting frequency.
 Rely on offers and partnerships and convert fans
from social media to the app.
 No highly creative ideas.
 High quality visuals.
 understanding quality over quantity in terms of post
length and is receiving excellent engagement
COMPETITORS ANALYSIS (UBER EATS)
COMPETITORS ANALYSIS (UBER EATS)
COMPETITORS ANALYSIS (UBER EATS “NOTES”)
 Very strong fb fan base comparing with Otlob and
Akalni.
 Good engagement.
 No variety of content types.
 regulated posting frequency.
 Rely on offers and partnerships with well known
brand and convert fans from social media to the
app.
 No highly creative ideas.
 High quality visuals.
 Very bad customer service and bad word of mouth.
COMPETITORS ANALYSIS (MUMM)
COMPETITORS ANALYSIS (MUMM)
STRATEGY & TACTICS
 Generate more than one type of content like
competition , videos , GIF’s , answers for
common questions and the like.
 Play on the industry trends specifically and
market trends in general.
 Play on more than creative concept to
increase engagement and drive sales.
 Work parallel on 2 social media channels
like Facebook and instagram.
 Create effective offers.
 Convert people from social media to our
mobile app.

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8orders - july - social media strategy

  • 2. INTRO Brand Name: 8Orders Campaign Name: ‫التشجيع‬ ‫عروض‬ ‫اطلب‬| ‫هنوصل‬ ‫واحنا‬ ‫اطلب‬ Campaign Objective: Engagement & increase sales
  • 3. OUTLINES Brand Identification (Competitive Advantage) Business Goals & Objective SWOT Analysis Target Audience Strategy Brief
  • 4. BRAND IDENTIFICATION (COMPETITIVE ADVANTAGE)  8Orders Company was Founded from 3 Years and specializes in the online food ordering through its application (8Orders) which had been downloaded by +5000 user in Play store and app store.  1st online food ordering application based on Hurghada.  paying on delivery.  Have a strong customer service team.  Save time and money for Hurghada residents
  • 5. BUSINESS GOALS & OBJECTIVES  Increase Brand Awareness  Build A Long-term Relationship With Customers  Launch New Social Media Campaign Through social media channels  Strengthen Loyalty Between The Brand And The Consumer  Engage People Through Creative Content  Market leadership  Increase sales.  Reach all the food seekers in hurghada and in the near future in all upper Egypt .
  • 6. MAIN SERVICE / PRODUCT  online food ordering application for Hurghada residents.
  • 7. SWOT ANALYSIS (STRENGTHS)  We have all the customer needs ( restaurants & supermarkets & pharmacies & vegetables & fruits & nuts & natural beverages and also cotton products).  the customer can place a multiple order from different merchants in same time and with just one delivery fees.  we have a professional customer service through our hotline: 01003232326 . 1st online food ordering application based on Hurghada.  paying on delivery.  Save time and money for Hurghada residents.  Have no competitors on Hurghada.
  • 8. SWOT ANALYSIS (WEAKNESS)  Service for Hurghada residents only.  limited market.
  • 9. SWOT ANALYSIS (OPPORTUNITIES)  Build a fan base and strong community for online shoppers on Hurghada.  Close more deals with restaurants, supermarkets & pharmacies.  start building new market in the near future in all upper Egypt.
  • 10. SWOT ANALYSIS (THREATS)  Expected competitors in the near future .
  • 11. TARGET AUDIENCE & BUYER PERSONA  Location : Hurghada, Egypt.  Age: 18 : 45  Interests & Behaviors: online shopping, engaged shoppers, souq, Jumia, food, gifts, accessories and clothing.
  • 16.  Otlob  ‫أكلني‬  Glovo  Uber Eats  Mumm TOP MARKET LEADERS
  • 19. COMPETITORS ANALYSIS (OTLOB “NOTES”)  strong fb fan base.  Good engagement.  variety of content types.  regulated posting frequency.  Rely on offers and partnerships and convert fans from social media to the app.  No highly creative ideas.  High quality visuals.
  • 21. COMPETITORS ANALYSIS (AKALNI “NOTES”)  weak fb fan base comparing with Otlob.  Good engagement.  variety of content types.  regulated posting frequency.  Rely on offers and partnerships and convert fans from social media to the app.  No highly creative ideas.  High quality visuals.  understanding quality over quantity in terms of post length and is receiving excellent engagement
  • 24. COMPETITORS ANALYSIS (UBER EATS “NOTES”)  Very strong fb fan base comparing with Otlob and Akalni.  Good engagement.  No variety of content types.  regulated posting frequency.  Rely on offers and partnerships with well known brand and convert fans from social media to the app.  No highly creative ideas.  High quality visuals.  Very bad customer service and bad word of mouth.
  • 27. STRATEGY & TACTICS  Generate more than one type of content like competition , videos , GIF’s , answers for common questions and the like.  Play on the industry trends specifically and market trends in general.  Play on more than creative concept to increase engagement and drive sales.  Work parallel on 2 social media channels like Facebook and instagram.  Create effective offers.  Convert people from social media to our mobile app.