SlideShare una empresa de Scribd logo
1 de 22
Descargar para leer sin conexión
TOM PISELLO, Chairman & Founder



 Powering B2B sales to economic buyers

Blog: http://www.fightfrugalnomics.com

Twitter: @tpisello

http://www.alinean.com




                Product, Solution or Value – You Decide!
Once Upon a Time




                   © 2011 Alinean, Inc.
                                          2
LET ME TELL YOU A STORY




                          © 2011 Alinean, Inc.
                                                 3
JOE SPRINGS INTO ACTION …




                            © 2011 Alinean, Inc.
                                                   4
… TO HAMMER A DEAL HOME




                          © 2011 Alinean, Inc.
                                                 5
SALLY TAKES HER TURN …




                         © 2011 Alinean, Inc.
                                                6
… ASKS THE RIGHT QUESTIONS …




                               © 2011 Alinean, Inc.
                                                      7
… AND NAILS A SOLUTION SALE




                              © 2011 Alinean, Inc.
                                                     8
GARY MOVES BEYOND WHAT TO WHY …




                                  © 2011 Alinean, Inc.
                                                         9
… CHALLENGES THE BUYER




                         © 2011 Alinean, Inc.
                                                10
… PLAYS TO LEFT (LOGICAL) AND RIGHT (EMOTIONAL) BRAIN




                                                  © 2011 Alinean, Inc.
                                                                         11
… AND SELLS THE DESIRED OUTCOME, NOT THE PRODUCT OR SOLUTION




                                                © 2011 Alinean, Inc.
                                                                       12
VALUE SELLING – EVERYONE WINS




                                © 2011 Alinean, Inc.
                                                       13
Value Selling and Marketing




                              © 2011 Alinean, Inc.
                                                     14
Why Needed: Buyers Have Fundamentally and Permanently Changed


     Meet Buyer-Frugalnomicus

Empowered: In control of buying process
Overloaded: Challenged to do-more-with-less
Skeptical: Thinks sales isn’t adding enough value
Frugal: Requires every investment deliver
significant ROI, faster payback and superior value




                               Frugalnomics is in Full Effect

More Difficult to Connect & Engage           Longer Sales Cycles     Increased Discounting /
                                                                         Reduced Deal Size
                                                 Stalled Deals
More Leads to Close Same Amount
            of Business                  More Executive & Economic   Increased Competition
                                                   Scrutiny

                                                                            © 2011 Alinean, Inc.
                                                                                                   15
Value-Focus Evolution to Fight Frugalnomics

Product Focus                     Solution Focus                  Value Focus
Discussion:                                                        Discussion:
                                  Discussion:
•   Customer knows issue                                            • Prescriptive & Quantified
                                   • Customer knows issues &
•   Tie features / functions to      desired outcome                • Discover… Is customer
    needs                                                             aware of issue?
                                   • Questions to discover pain
•   Compares product                 points
    alternatives                                                    • Diagnose… How bad is it?

•   Feature • Function • Price     • Recommend solution to          • Quantify … Value of change
                                     solve pain
                                                                    • Compare … Value vs. Status
Drive: Sales Led: Product         Drive: Sales Led: Pain-Point        Quo / Competition
Driven                            Driven
                                                                   Drive: Diagnostic Led: What is
                                                                   issue & value of change?




         Vendor                   Solution Provider               Trusted Advisor
                                                                                 © 2011 Alinean, Inc.
                                                                                                        16
Interactive Sales and Marketing Tools to Facilitate The Buyer’s Journey


Facilitate the Buyer’s Journey to

            DISCOVERY               CONSIDERATION                        DECISION
        Understand Issues &         Prioritize Possible         Justify the Decision &
        Commit to Changing        Solutions & Commit to           Make the Solution
            Status-Quo                 an Approach                     Selection

        WHY CHANGE?                  WHY NOW?               WHY YOUR SOLUTION?

            PROVOCATIVE APPROACH                          VALUE APPROACH

   CONNECT            ENGAGE         DIAGNOSE              JUSTIFY             DIFFERENTIATE

   Interactive        Benefit         Diagnostic          ROI Analysis         TCO Comparison
  White Papers       Estimators    Assessment Tools          Tools                  Tools




                                                                              © 2011 Alinean, Inc.
                                                                                                     17
Value Focus a Requirement, But Gaps Exist




                                 Forrester Sales Enablement Forum- 2011




                                                  © 2011 Alinean, Inc.
                                                                          18
The Buyer’s Journey is More Complex




         DISCOVERY               CONSIDERATION                DECISION
     Understand Issues &         Prioritize Possible     Justify the Decision &
     Commit to Changing        Solutions & Commit to       Make the Solution
         Status-Quo                 an Approach                 Selection

     WHY CHANGE?                  WHY NOW?             WHY YOUR SOLUTION?


                   Buyers are Empowered, But Still Need Help

                     Seeking Content and Consultative Advice

      Is Your Sales & Marketing Facilitating The New Decision Process?




                                                                     © 2011 Alinean, Inc.
                                                                                            19
Facilitate & Challenge Today’s More Empowered, Skeptical and Frugal
Buyer




          DISCOVERY           CONSIDERATION                 DECISION
      Understand Issues &     Prioritize Possible      Justify the Decision &
      Commit to Changing    Solutions & Commit to        Make the Solution
          Status-Quo             an Approach                  Selection

     WHY CHANGE?               WHY NOW?             WHY YOUR SOLUTION?


    65% of Decisions Won / Lost               35% of Decisions Won / Lost on
Based on Who Helped Establish Need                       Bake-Off




                                                                   © 2011 Alinean, Inc.
                                                                                          20
Next Steps




 http://www.fightfrugalnomics.com


                Ask the ROI Guy FAQ Center
                http://www.alinean.com/faq/




 Schedule a Content Optimization Assessment




                                              © 2011 Alinean, Inc.
                                                                     21
Q&A




      Tom Pisello, Chairman & Founder
                The ROI Guy


                         © 2011 Alinean, Inc.
                                                22

Más contenido relacionado

La actualidad más candente

Wasserteil Customer Loyalty Seminar Pp (July 28, 11)
Wasserteil Customer Loyalty Seminar Pp  (July 28, 11)Wasserteil Customer Loyalty Seminar Pp  (July 28, 11)
Wasserteil Customer Loyalty Seminar Pp (July 28, 11)hwasserteil
 
Stimmt Customer Experience
Stimmt Customer ExperienceStimmt Customer Experience
Stimmt Customer ExperienceHelmut Kazmaier
 
Ron Ryan Associates Fixing The Waterfall Web V 3
Ron Ryan  Associates Fixing The Waterfall Web V 3Ron Ryan  Associates Fixing The Waterfall Web V 3
Ron Ryan Associates Fixing The Waterfall Web V 3Ron Ryan & Associates
 
7 Steps To Alignment Webcast 101911 Handout
7 Steps To Alignment Webcast 101911 Handout7 Steps To Alignment Webcast 101911 Handout
7 Steps To Alignment Webcast 101911 HandoutChristine Crandell
 
Sales Management - Capturing Voice of the Customer
Sales Management - Capturing Voice of the CustomerSales Management - Capturing Voice of the Customer
Sales Management - Capturing Voice of the CustomerSBI | Sales Benchmark Index
 
11 Steps To Create A Digital Marketing Agenda by Wayne Chen
11 Steps To Create A Digital Marketing Agenda by Wayne Chen11 Steps To Create A Digital Marketing Agenda by Wayne Chen
11 Steps To Create A Digital Marketing Agenda by Wayne ChenWayne Chen
 
Lean Startup Express
Lean Startup ExpressLean Startup Express
Lean Startup ExpressPress42
 

La actualidad más candente (11)

All process maps
All process mapsAll process maps
All process maps
 
Insights
InsightsInsights
Insights
 
Consumersatisfaction
ConsumersatisfactionConsumersatisfaction
Consumersatisfaction
 
Wasserteil Customer Loyalty Seminar Pp (July 28, 11)
Wasserteil Customer Loyalty Seminar Pp  (July 28, 11)Wasserteil Customer Loyalty Seminar Pp  (July 28, 11)
Wasserteil Customer Loyalty Seminar Pp (July 28, 11)
 
Stimmt Customer Experience
Stimmt Customer ExperienceStimmt Customer Experience
Stimmt Customer Experience
 
Ron Ryan Associates Fixing The Waterfall Web V 3
Ron Ryan  Associates Fixing The Waterfall Web V 3Ron Ryan  Associates Fixing The Waterfall Web V 3
Ron Ryan Associates Fixing The Waterfall Web V 3
 
7 Steps To Alignment Webcast 101911 Handout
7 Steps To Alignment Webcast 101911 Handout7 Steps To Alignment Webcast 101911 Handout
7 Steps To Alignment Webcast 101911 Handout
 
Sales Management - Capturing Voice of the Customer
Sales Management - Capturing Voice of the CustomerSales Management - Capturing Voice of the Customer
Sales Management - Capturing Voice of the Customer
 
Vovici Vision 2011: Five Keys to Improving Customer Satisfaction
Vovici Vision 2011: Five Keys to Improving Customer SatisfactionVovici Vision 2011: Five Keys to Improving Customer Satisfaction
Vovici Vision 2011: Five Keys to Improving Customer Satisfaction
 
11 Steps To Create A Digital Marketing Agenda by Wayne Chen
11 Steps To Create A Digital Marketing Agenda by Wayne Chen11 Steps To Create A Digital Marketing Agenda by Wayne Chen
11 Steps To Create A Digital Marketing Agenda by Wayne Chen
 
Lean Startup Express
Lean Startup ExpressLean Startup Express
Lean Startup Express
 

Similar a Product solution value - you decide

Webcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's JourneyWebcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's JourneyAlinean, Inc.
 
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's JourneyWebcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's JourneyAlinean, Inc.
 
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...Alinean, Inc.
 
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...Alinean, Inc.
 
Selling Innovation in a Risk Averse Environment
Selling Innovation in a Risk Averse EnvironmentSelling Innovation in a Risk Averse Environment
Selling Innovation in a Risk Averse EnvironmentRevelation Next
 
Thought Leadership as Sales Strategy
Thought Leadership as Sales StrategyThought Leadership as Sales Strategy
Thought Leadership as Sales StrategyForum Corporation
 
Brandlift podcamp 2011 'rising tide' presentation
Brandlift podcamp 2011 'rising tide' presentationBrandlift podcamp 2011 'rising tide' presentation
Brandlift podcamp 2011 'rising tide' presentationBrandlift
 
The Conversation Roadmap A Foundation for Better Sales Tools and More
The Conversation Roadmap A Foundation for Better Sales Tools and MoreThe Conversation Roadmap A Foundation for Better Sales Tools and More
The Conversation Roadmap A Foundation for Better Sales Tools and MoreCorporate Visions
 
Increase content marketing effectiveness via Content Marketing Assessment Tools
Increase content marketing effectiveness via Content Marketing Assessment ToolsIncrease content marketing effectiveness via Content Marketing Assessment Tools
Increase content marketing effectiveness via Content Marketing Assessment ToolsAlinean, Inc.
 
Top 5 ways to connect engage and sell
Top 5 ways to connect engage and sellTop 5 ways to connect engage and sell
Top 5 ways to connect engage and sellAlinean, Inc.
 
Improving Business Performance With Customer Insights
Improving Business Performance With Customer InsightsImproving Business Performance With Customer Insights
Improving Business Performance With Customer InsightsG3 Communications
 
The Client Relationship Achievement Zone
The Client Relationship Achievement ZoneThe Client Relationship Achievement Zone
The Client Relationship Achievement ZoneFrederick Militello
 
Buyer Personas: The 5 Insights Every Marketer Needs to Nail
Buyer Personas: The 5 Insights Every Marketer Needs to NailBuyer Personas: The 5 Insights Every Marketer Needs to Nail
Buyer Personas: The 5 Insights Every Marketer Needs to NailBuyer Persona Institute
 
Webcast: How to improve sales tool adoption
Webcast: How to improve sales tool adoptionWebcast: How to improve sales tool adoption
Webcast: How to improve sales tool adoptionAlinean, Inc.
 
Surviving the Recession to Perish in the Recovery
Surviving the Recession to Perish in the RecoverySurviving the Recession to Perish in the Recovery
Surviving the Recession to Perish in the RecoveryLeveragePoint Innovations
 
Interactive White Paper Webcast: Increase content marketing effectiveness
Interactive White Paper Webcast: Increase content marketing effectivenessInteractive White Paper Webcast: Increase content marketing effectiveness
Interactive White Paper Webcast: Increase content marketing effectivenessAlinean, Inc.
 
The Marketing side of Agile: 10 Secrets for Success
The Marketing side of Agile: 10 Secrets for SuccessThe Marketing side of Agile: 10 Secrets for Success
The Marketing side of Agile: 10 Secrets for SuccessSVPMA
 
The Sales And Procurement Relationship 2012 Report
The Sales And Procurement Relationship 2012 ReportThe Sales And Procurement Relationship 2012 Report
The Sales And Procurement Relationship 2012 ReportDavid Atkinson FCIPS
 
Getting the most out of your networking
Getting the most out of your networkingGetting the most out of your networking
Getting the most out of your networkingQueen City Angels
 

Similar a Product solution value - you decide (20)

Webcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's JourneyWebcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
 
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's JourneyWebcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
Webcast: Optimize Your Content Marketing to Facilitate the Buyer's Journey
 
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
 
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
Sales Enablement Tools Webcast: Make sales more effective with Alinean value-...
 
Selling Innovation in a Risk Averse Environment
Selling Innovation in a Risk Averse EnvironmentSelling Innovation in a Risk Averse Environment
Selling Innovation in a Risk Averse Environment
 
Thought Leadership as Sales Strategy
Thought Leadership as Sales StrategyThought Leadership as Sales Strategy
Thought Leadership as Sales Strategy
 
Brandlift podcamp 2011 'rising tide' presentation
Brandlift podcamp 2011 'rising tide' presentationBrandlift podcamp 2011 'rising tide' presentation
Brandlift podcamp 2011 'rising tide' presentation
 
The Conversation Roadmap A Foundation for Better Sales Tools and More
The Conversation Roadmap A Foundation for Better Sales Tools and MoreThe Conversation Roadmap A Foundation for Better Sales Tools and More
The Conversation Roadmap A Foundation for Better Sales Tools and More
 
Presentation 1
Presentation 1Presentation 1
Presentation 1
 
Increase content marketing effectiveness via Content Marketing Assessment Tools
Increase content marketing effectiveness via Content Marketing Assessment ToolsIncrease content marketing effectiveness via Content Marketing Assessment Tools
Increase content marketing effectiveness via Content Marketing Assessment Tools
 
Top 5 ways to connect engage and sell
Top 5 ways to connect engage and sellTop 5 ways to connect engage and sell
Top 5 ways to connect engage and sell
 
Improving Business Performance With Customer Insights
Improving Business Performance With Customer InsightsImproving Business Performance With Customer Insights
Improving Business Performance With Customer Insights
 
The Client Relationship Achievement Zone
The Client Relationship Achievement ZoneThe Client Relationship Achievement Zone
The Client Relationship Achievement Zone
 
Buyer Personas: The 5 Insights Every Marketer Needs to Nail
Buyer Personas: The 5 Insights Every Marketer Needs to NailBuyer Personas: The 5 Insights Every Marketer Needs to Nail
Buyer Personas: The 5 Insights Every Marketer Needs to Nail
 
Webcast: How to improve sales tool adoption
Webcast: How to improve sales tool adoptionWebcast: How to improve sales tool adoption
Webcast: How to improve sales tool adoption
 
Surviving the Recession to Perish in the Recovery
Surviving the Recession to Perish in the RecoverySurviving the Recession to Perish in the Recovery
Surviving the Recession to Perish in the Recovery
 
Interactive White Paper Webcast: Increase content marketing effectiveness
Interactive White Paper Webcast: Increase content marketing effectivenessInteractive White Paper Webcast: Increase content marketing effectiveness
Interactive White Paper Webcast: Increase content marketing effectiveness
 
The Marketing side of Agile: 10 Secrets for Success
The Marketing side of Agile: 10 Secrets for SuccessThe Marketing side of Agile: 10 Secrets for Success
The Marketing side of Agile: 10 Secrets for Success
 
The Sales And Procurement Relationship 2012 Report
The Sales And Procurement Relationship 2012 ReportThe Sales And Procurement Relationship 2012 Report
The Sales And Procurement Relationship 2012 Report
 
Getting the most out of your networking
Getting the most out of your networkingGetting the most out of your networking
Getting the most out of your networking
 

Más de Alinean, Inc.

Why ROI / TCO Spreadsheets Don't Work
Why ROI / TCO Spreadsheets Don't WorkWhy ROI / TCO Spreadsheets Don't Work
Why ROI / TCO Spreadsheets Don't WorkAlinean, Inc.
 
Better Executive Conversations - Financial Peer Comparisons and Financial Jus...
Better Executive Conversations - Financial Peer Comparisons and Financial Jus...Better Executive Conversations - Financial Peer Comparisons and Financial Jus...
Better Executive Conversations - Financial Peer Comparisons and Financial Jus...Alinean, Inc.
 
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...Alinean, Inc.
 
Financial Peer Comparison and the Value of “Move the Needle"
Financial Peer Comparison and the Value of “Move the Needle"Financial Peer Comparison and the Value of “Move the Needle"
Financial Peer Comparison and the Value of “Move the Needle"Alinean, Inc.
 
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Tools
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment ToolsWebcast: Engage Earlier and Higher with Persuasive Interactive Assessment Tools
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment ToolsAlinean, Inc.
 
Using Financial Benchmarking and Peer Comparisons to Fuel your Executive Conv...
Using Financial Benchmarking and Peer Comparisons to Fuel your Executive Conv...Using Financial Benchmarking and Peer Comparisons to Fuel your Executive Conv...
Using Financial Benchmarking and Peer Comparisons to Fuel your Executive Conv...Alinean, Inc.
 
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...Alinean, Inc.
 
Executive Conversations - Leveraging Financial Peer Comparisons to Engage Ear...
Executive Conversations - Leveraging Financial Peer Comparisons to Engage Ear...Executive Conversations - Leveraging Financial Peer Comparisons to Engage Ear...
Executive Conversations - Leveraging Financial Peer Comparisons to Engage Ear...Alinean, Inc.
 
Webinar - Executive Conversations and ROI with Financial Peer comparison and ...
Webinar - Executive Conversations and ROI with Financial Peer comparison and ...Webinar - Executive Conversations and ROI with Financial Peer comparison and ...
Webinar - Executive Conversations and ROI with Financial Peer comparison and ...Alinean, Inc.
 
SiriusDecisions: What a Buyer Wants, What a Seller Needs - The importance of ...
SiriusDecisions: What a Buyer Wants, What a Seller Needs - The importance of ...SiriusDecisions: What a Buyer Wants, What a Seller Needs - The importance of ...
SiriusDecisions: What a Buyer Wants, What a Seller Needs - The importance of ...Alinean, Inc.
 
Business Value Summit Keynote - IDC + Alinean - Why Financial Justification /...
Business Value Summit Keynote - IDC + Alinean - Why Financial Justification /...Business Value Summit Keynote - IDC + Alinean - Why Financial Justification /...
Business Value Summit Keynote - IDC + Alinean - Why Financial Justification /...Alinean, Inc.
 
Webinar: The Value of "Move the Needle": Financial Peer Comparison to Engage...
Webinar:  The Value of "Move the Needle": Financial Peer Comparison to Engage...Webinar:  The Value of "Move the Needle": Financial Peer Comparison to Engage...
Webinar: The Value of "Move the Needle": Financial Peer Comparison to Engage...Alinean, Inc.
 
SiriusDecisions - The Value of Value Selling & Marketing - Using ROI / TCO To...
SiriusDecisions - The Value of Value Selling & Marketing - Using ROI / TCO To...SiriusDecisions - The Value of Value Selling & Marketing - Using ROI / TCO To...
SiriusDecisions - The Value of Value Selling & Marketing - Using ROI / TCO To...Alinean, Inc.
 
The Five Pillars of Value Marketing & Selling Success - Maximizing your ROI f...
The Five Pillars of Value Marketing & Selling Success - Maximizing your ROI f...The Five Pillars of Value Marketing & Selling Success - Maximizing your ROI f...
The Five Pillars of Value Marketing & Selling Success - Maximizing your ROI f...Alinean, Inc.
 
SiriusDecisions Sales Content Secrets - Aligning to Customer Needs and Challe...
SiriusDecisions Sales Content Secrets - Aligning to Customer Needs and Challe...SiriusDecisions Sales Content Secrets - Aligning to Customer Needs and Challe...
SiriusDecisions Sales Content Secrets - Aligning to Customer Needs and Challe...Alinean, Inc.
 
Value Selling & Realization VSR Summit - The Importance of Getting Value / RO...
Value Selling & Realization VSR Summit - The Importance of Getting Value / RO...Value Selling & Realization VSR Summit - The Importance of Getting Value / RO...
Value Selling & Realization VSR Summit - The Importance of Getting Value / RO...Alinean, Inc.
 
SiriusDecisions - Death of the B2B Rales Rep?- An Interview with Jim Ninivag...
SiriusDecisions -  Death of the B2B Rales Rep?- An Interview with Jim Ninivag...SiriusDecisions -  Death of the B2B Rales Rep?- An Interview with Jim Ninivag...
SiriusDecisions - Death of the B2B Rales Rep?- An Interview with Jim Ninivag...Alinean, Inc.
 
Unisys Case Study - New Product Launch Success - From Product Pitch to Value ...
Unisys Case Study - New Product Launch Success - From Product Pitch to Value ...Unisys Case Study - New Product Launch Success - From Product Pitch to Value ...
Unisys Case Study - New Product Launch Success - From Product Pitch to Value ...Alinean, Inc.
 
ValueStory Player for iPad
ValueStory Player for iPadValueStory Player for iPad
ValueStory Player for iPadAlinean, Inc.
 

Más de Alinean, Inc. (20)

Why ROI / TCO Spreadsheets Don't Work
Why ROI / TCO Spreadsheets Don't WorkWhy ROI / TCO Spreadsheets Don't Work
Why ROI / TCO Spreadsheets Don't Work
 
Better Executive Conversations - Financial Peer Comparisons and Financial Jus...
Better Executive Conversations - Financial Peer Comparisons and Financial Jus...Better Executive Conversations - Financial Peer Comparisons and Financial Jus...
Better Executive Conversations - Financial Peer Comparisons and Financial Jus...
 
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
 
Financial Peer Comparison and the Value of “Move the Needle"
Financial Peer Comparison and the Value of “Move the Needle"Financial Peer Comparison and the Value of “Move the Needle"
Financial Peer Comparison and the Value of “Move the Needle"
 
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Tools
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment ToolsWebcast: Engage Earlier and Higher with Persuasive Interactive Assessment Tools
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Tools
 
Using Financial Benchmarking and Peer Comparisons to Fuel your Executive Conv...
Using Financial Benchmarking and Peer Comparisons to Fuel your Executive Conv...Using Financial Benchmarking and Peer Comparisons to Fuel your Executive Conv...
Using Financial Benchmarking and Peer Comparisons to Fuel your Executive Conv...
 
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
Webcast: Engage Earlier and Higher with Persuasive Interactive Assessment Too...
 
Executive Conversations - Leveraging Financial Peer Comparisons to Engage Ear...
Executive Conversations - Leveraging Financial Peer Comparisons to Engage Ear...Executive Conversations - Leveraging Financial Peer Comparisons to Engage Ear...
Executive Conversations - Leveraging Financial Peer Comparisons to Engage Ear...
 
Webinar - Executive Conversations and ROI with Financial Peer comparison and ...
Webinar - Executive Conversations and ROI with Financial Peer comparison and ...Webinar - Executive Conversations and ROI with Financial Peer comparison and ...
Webinar - Executive Conversations and ROI with Financial Peer comparison and ...
 
SiriusDecisions: What a Buyer Wants, What a Seller Needs - The importance of ...
SiriusDecisions: What a Buyer Wants, What a Seller Needs - The importance of ...SiriusDecisions: What a Buyer Wants, What a Seller Needs - The importance of ...
SiriusDecisions: What a Buyer Wants, What a Seller Needs - The importance of ...
 
Business Value Summit Keynote - IDC + Alinean - Why Financial Justification /...
Business Value Summit Keynote - IDC + Alinean - Why Financial Justification /...Business Value Summit Keynote - IDC + Alinean - Why Financial Justification /...
Business Value Summit Keynote - IDC + Alinean - Why Financial Justification /...
 
Webinar: The Value of "Move the Needle": Financial Peer Comparison to Engage...
Webinar:  The Value of "Move the Needle": Financial Peer Comparison to Engage...Webinar:  The Value of "Move the Needle": Financial Peer Comparison to Engage...
Webinar: The Value of "Move the Needle": Financial Peer Comparison to Engage...
 
SiriusDecisions - The Value of Value Selling & Marketing - Using ROI / TCO To...
SiriusDecisions - The Value of Value Selling & Marketing - Using ROI / TCO To...SiriusDecisions - The Value of Value Selling & Marketing - Using ROI / TCO To...
SiriusDecisions - The Value of Value Selling & Marketing - Using ROI / TCO To...
 
The Five Pillars of Value Marketing & Selling Success - Maximizing your ROI f...
The Five Pillars of Value Marketing & Selling Success - Maximizing your ROI f...The Five Pillars of Value Marketing & Selling Success - Maximizing your ROI f...
The Five Pillars of Value Marketing & Selling Success - Maximizing your ROI f...
 
SiriusDecisions Sales Content Secrets - Aligning to Customer Needs and Challe...
SiriusDecisions Sales Content Secrets - Aligning to Customer Needs and Challe...SiriusDecisions Sales Content Secrets - Aligning to Customer Needs and Challe...
SiriusDecisions Sales Content Secrets - Aligning to Customer Needs and Challe...
 
Value Selling & Realization VSR Summit - The Importance of Getting Value / RO...
Value Selling & Realization VSR Summit - The Importance of Getting Value / RO...Value Selling & Realization VSR Summit - The Importance of Getting Value / RO...
Value Selling & Realization VSR Summit - The Importance of Getting Value / RO...
 
SiriusDecisions - Death of the B2B Rales Rep?- An Interview with Jim Ninivag...
SiriusDecisions -  Death of the B2B Rales Rep?- An Interview with Jim Ninivag...SiriusDecisions -  Death of the B2B Rales Rep?- An Interview with Jim Ninivag...
SiriusDecisions - Death of the B2B Rales Rep?- An Interview with Jim Ninivag...
 
Unisys Case Study - New Product Launch Success - From Product Pitch to Value ...
Unisys Case Study - New Product Launch Success - From Product Pitch to Value ...Unisys Case Study - New Product Launch Success - From Product Pitch to Value ...
Unisys Case Study - New Product Launch Success - From Product Pitch to Value ...
 
ValueStory for HTML
ValueStory for HTMLValueStory for HTML
ValueStory for HTML
 
ValueStory Player for iPad
ValueStory Player for iPadValueStory Player for iPad
ValueStory Player for iPad
 

Último

Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfAdmir Softic
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyEthan lee
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 

Último (20)

Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case studyThe Coffee Bean & Tea Leaf(CBTL), Business strategy case study
The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 

Product solution value - you decide

  • 1. TOM PISELLO, Chairman & Founder Powering B2B sales to economic buyers Blog: http://www.fightfrugalnomics.com Twitter: @tpisello http://www.alinean.com Product, Solution or Value – You Decide!
  • 2. Once Upon a Time © 2011 Alinean, Inc. 2
  • 3. LET ME TELL YOU A STORY © 2011 Alinean, Inc. 3
  • 4. JOE SPRINGS INTO ACTION … © 2011 Alinean, Inc. 4
  • 5. … TO HAMMER A DEAL HOME © 2011 Alinean, Inc. 5
  • 6. SALLY TAKES HER TURN … © 2011 Alinean, Inc. 6
  • 7. … ASKS THE RIGHT QUESTIONS … © 2011 Alinean, Inc. 7
  • 8. … AND NAILS A SOLUTION SALE © 2011 Alinean, Inc. 8
  • 9. GARY MOVES BEYOND WHAT TO WHY … © 2011 Alinean, Inc. 9
  • 10. … CHALLENGES THE BUYER © 2011 Alinean, Inc. 10
  • 11. … PLAYS TO LEFT (LOGICAL) AND RIGHT (EMOTIONAL) BRAIN © 2011 Alinean, Inc. 11
  • 12. … AND SELLS THE DESIRED OUTCOME, NOT THE PRODUCT OR SOLUTION © 2011 Alinean, Inc. 12
  • 13. VALUE SELLING – EVERYONE WINS © 2011 Alinean, Inc. 13
  • 14. Value Selling and Marketing © 2011 Alinean, Inc. 14
  • 15. Why Needed: Buyers Have Fundamentally and Permanently Changed Meet Buyer-Frugalnomicus Empowered: In control of buying process Overloaded: Challenged to do-more-with-less Skeptical: Thinks sales isn’t adding enough value Frugal: Requires every investment deliver significant ROI, faster payback and superior value Frugalnomics is in Full Effect More Difficult to Connect & Engage Longer Sales Cycles Increased Discounting / Reduced Deal Size Stalled Deals More Leads to Close Same Amount of Business More Executive & Economic Increased Competition Scrutiny © 2011 Alinean, Inc. 15
  • 16. Value-Focus Evolution to Fight Frugalnomics Product Focus Solution Focus Value Focus Discussion: Discussion: Discussion: • Customer knows issue • Prescriptive & Quantified • Customer knows issues & • Tie features / functions to desired outcome • Discover… Is customer needs aware of issue? • Questions to discover pain • Compares product points alternatives • Diagnose… How bad is it? • Feature • Function • Price • Recommend solution to • Quantify … Value of change solve pain • Compare … Value vs. Status Drive: Sales Led: Product Drive: Sales Led: Pain-Point Quo / Competition Driven Driven Drive: Diagnostic Led: What is issue & value of change? Vendor Solution Provider Trusted Advisor © 2011 Alinean, Inc. 16
  • 17. Interactive Sales and Marketing Tools to Facilitate The Buyer’s Journey Facilitate the Buyer’s Journey to DISCOVERY CONSIDERATION DECISION Understand Issues & Prioritize Possible Justify the Decision & Commit to Changing Solutions & Commit to Make the Solution Status-Quo an Approach Selection WHY CHANGE? WHY NOW? WHY YOUR SOLUTION? PROVOCATIVE APPROACH VALUE APPROACH CONNECT ENGAGE DIAGNOSE JUSTIFY DIFFERENTIATE Interactive Benefit Diagnostic ROI Analysis TCO Comparison White Papers Estimators Assessment Tools Tools Tools © 2011 Alinean, Inc. 17
  • 18. Value Focus a Requirement, But Gaps Exist Forrester Sales Enablement Forum- 2011 © 2011 Alinean, Inc. 18
  • 19. The Buyer’s Journey is More Complex DISCOVERY CONSIDERATION DECISION Understand Issues & Prioritize Possible Justify the Decision & Commit to Changing Solutions & Commit to Make the Solution Status-Quo an Approach Selection WHY CHANGE? WHY NOW? WHY YOUR SOLUTION? Buyers are Empowered, But Still Need Help Seeking Content and Consultative Advice Is Your Sales & Marketing Facilitating The New Decision Process? © 2011 Alinean, Inc. 19
  • 20. Facilitate & Challenge Today’s More Empowered, Skeptical and Frugal Buyer DISCOVERY CONSIDERATION DECISION Understand Issues & Prioritize Possible Justify the Decision & Commit to Changing Solutions & Commit to Make the Solution Status-Quo an Approach Selection WHY CHANGE? WHY NOW? WHY YOUR SOLUTION? 65% of Decisions Won / Lost 35% of Decisions Won / Lost on Based on Who Helped Establish Need Bake-Off © 2011 Alinean, Inc. 20
  • 21. Next Steps http://www.fightfrugalnomics.com Ask the ROI Guy FAQ Center http://www.alinean.com/faq/ Schedule a Content Optimization Assessment © 2011 Alinean, Inc. 21
  • 22. Q&A Tom Pisello, Chairman & Founder The ROI Guy © 2011 Alinean, Inc. 22