1. Issues in
Tourism

2. These issues can be categorized
under the following headlings:
 Marketing
 Legal
 Human Resources
 Operations
 Consumer Affairs

3. •Marketing
Issues

4. • The populations
of developed
countries is aging.

5. • The increase in the
number of singleparent households.

6. • The continuing
growth in the
number of people
traveling for
personal, rather
than for business
purposes.

7. • The growth in the
number of
international
travelers.

13. Legal Issues

16. Human
Resources
Issues

21. Operations
Issues

22. The two primary reasons for automating an enterprise
are:
To increase the speed of work
 To reduce the cost of work

23. Computerized will affect the industry
principally in three areas namely:
Communications
Interactive CRT’s
Elimination of tickets

27. Consumer
Affairs
Issues

31. The Future of
Tourism and
Hospitality

32. The following tourism and
hospitality are but few examples
of the wave of the future :
1. Increased speed and shopping-use of the
Internet in developed countries
2.Extended reach in less-developed
countries
3.Improved security of personal information
4.Robotic labor sources
5.Reservation system with more
sophisticated, voice activated, artificial
intelligence

33. 6. Improved navigational system for rental
cars
7. Electronic entertainment venues in rental
cars and on planes and cruise ships
8. Upgraded internet personal digital
assistants for operations
9. Marketing mass customization
10. Comprehensive branding campaigns for
large and small operators
11. Virtual online customer communication
12. Just-in-time seats/ rooms/ cars
inventories
13. Electronic travel agent

34. 14. Blended hybrid accommodations
15. Global anti-terrorist microchip security
system
16. More nutritional fast-food offerings
17. Emphasis on eco-tourism
18. Improved customer relationship
marketing information

35. Performed by Group 8
Mary GraceBamba
Linatoc
Joan Mission
Laiden Vee
Angelica Sayson
Orla Sumay
Geraldine Mendiola
Charline Kwan

36. Performed by Group 8

37. Performed by Group 8
•
•
•
•
•
•
•
Orla Sumay
Laiden Vee Bamba
Charline Kwan
Joan Mission
Angelica Sayson
Mary Grace Linatoc
Geraldine Mendiola

38. Submitted to:

39. Thank you for
LISTENING =)
Goodbye and
Good day =)