Garret Kody, Chief of Hanover Park developed an Implementation Guideline for using FlowMSP Software. Watch as he demonstrates his materials, and ask him questions directly.

1. Hanover Park
Pre-Incident Planning

2. Background
• 7 square mile response district – limited to no large growth
• Bedroom community with light commercial and industrial
• 2 stations – 11 line personnel daily
• 3,600 calls a year – trending upward
• Full time department with a supplemental part time program
• “Power Shift”
• Inspectional Services Division

3. Timeline of Implementation
• Adopted the program late 2017
• Drone flights completed end of November 2017
• Test data and annotations completed by January 1 2018
• Evaluation and “reworking” of data collection necessary
• Rollout to inspections personnel March 2018
• Program “go live” May 13 2018

4. • Pre-plan binder was cumbersome
to navigate
• Stiff vehicle locations
• Time and skill needed to create
images
• Progressive stance on data and
technology
• Ease of use and navigation,
currency of images and data.
• ISO and Accreditation pursuit
• Strategic Plan noted weakness
• Future drone technology
applications and integration
Why Adopt Flow?

5. “Power Shift” Staffing
• Monday – Friday 0900-1700hrs
• 2 part time employees – cost and availability
• Budgeted out of Inspectional Services
• Business premise inspections, pre-planning creation and supplemental
staffing at Inspectional Services counter and office
• Responds as 3rd ambulance / tower ladder company
• Future staffing

6. Inspectional Services Division
• Absorbed from the Village in early 2011
• 1 BC, 1 Lt and variety of full and part-time staff
• Responsible for all new construction and improvements
• Business License approval and inspections
• Food service, health and property maintenance inspections
• Stored building data on outdated formats awaiting digital storage

7. Current Process
Business
Premise
Inspection
01
Data
Collection
Form
02
Photography
03
Creation of
Draft Pre-
Plan
04
Finalized
Pre-Plan
05

8. Business Premise Inspections
• 52 inspection item checklist
• Tied to yearly business license
• 400+ businesses split between IS Division inspectors and
duty crews
• Firehouse software documentation for violations and re-
inspections
• Start January 1 every year with average completion by
September

9. Data Collection Form
• Formerly our pre-plan document
• Data supports a Level II Intermediate pre-plan per NFPA
1620
• Data obtained during the Business Premise Inspection
• Average additional time is 15-20 min for a normal sized
business – including pictures
• Not applied to multifamily dwellings

10. Image
Collection &
Annotation
• Simple and easy to read data
• Order of A, B, C, D, Roof and
Floor Plan (if applicable)
• Text label only
• Side of building located in
lower left of image
• Standard font size and color
• Strip mall and other larger
structures?
• Other photos of importance to
a company officer or IC

11. Additional
Image Creation
• Combination of Google Maps and
Microsoft Publisher
• Warehouse or multiple family dwelling
applications
• High content load
• Medical alert notifications
• ISO and Accreditation
• Created then added to the image strip
• Incident Command future tab usage

12. Challenges
• Hydrant flow rates - workarounds
• Large structure image collection
• Quality and types of images
• Timeframes, deadlines and daily workflow
• Additional tabs needed for data
• Organization and data overload
• Buy in- as with everything!

13. Future
Plans
• Coordination with HPPD –
active shooter planning
• Systems annotation
• Floorplan images
• Drone program and class- 2019
spring?
• User group initiatives
• Safety officer application

14. Jason Marvel, CEO
jason@flowmsp.com
815-579-6535