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Coaching skills for recruitment leaders
- 1. Coaching Skills To Make You A Better Recruitment Leader Amanda Davies
- 2. Coaching – what’s the deal? • Non judgemental – focuses on the whole person • Unlocks more information • Improves effectiveness and performance • Increases awareness • Focuses on here and now • Distracts the inner dialogue • Improves relationships • Delivers results
- 3. Skill 1: Levels of Listening • Level 1 – me, me, me. Busy brain. • Level 2 – it’s all about you • Level 3 – all about us (the global environment, the atmosphere in the room)
- 4. Skill 1: Levels of Listening • What’s really being said? • What’s not being said?! • Notice: Where do you go inside your own head?
- 5. Skill 2: Powerful Questions • Provocative, short • Makes you stop and think • Sticks in the mind • Ask what and who (not why?)
- 6. Sample Powerful Questions • If it was your choice, what would you change? • What you led to this/ us? • What else? • What other possibilities are there? • How else could this be handled? • How could we make this fun? • If you could wipe the slate clean, what would you do? • What can you/ we learn from this?
- 7. Skill 3: Being v Doing, doing, doing
- 8. Skill 3: Being v Doing, doing, doing Relaxed Polished Magnificent Professional Playful Caring Wise Superhero Strategic Bad-a** Diva Entrepreneurial Strong Productive
- 12. Skill 5: The Challenge
- 13. Get Ready!
Notas del editor
- Coaching focuses on here and now, whereas counselling looks back and mentoring focus on the future. Coaching asks how, counselling why and mentoring what Coaching is about building competence and performance The term ‘coaching’ means many different things to different people, but is generally about helping individuals to solve their OWN problems and improve their OWN performance.
- Use these for colleagues, team members and clients/ prospects
- We are all juggling multiple priorities and many tasks throughout the day. That’s what you are doing….. But who are you being? A parent, sibling, partner, manager, recruiter, supplier?? – you have a task list as long as your arm but who are you BEING whilst you are DOING? We rarely get to just be.
- Pick one that resonates and wear it for the rest of the day. Be Magnificent…… or Be Playful….. or Be Strong.
- If the words don’t land with you….. Try an image or role model. When you’re going in to a difficult meeting or big review…. Model your words and behaviours on a role model.
- There is so much anger and criticism in the world, and not enough positivity! You have the power to champion your colleagues and team members, and even your clients. Be their cheerleader. Give powerful, authentic compliments and ditch the ‘I think’ from the beginning. So instead of ‘I think you are great with our clients’ (which is opinion)…. Say ‘You are great with our clients’…. Much more powerful and comes from a place of fact. You are brilliant, you are delivering great results, you are awesome.. Etc etc.
- Just in case you need reminding ;-)
- Challenge your team to do more than you think is possible. Or ask for what makes you uncomfortable. If you feel it’s unachievable that’s great, you’re pushing them further. Let them make a counter offer or negotiate, what they go on to deliver is usually more than you would expect. Ask for Everest, if they had intentions of at the Ben Nevis level to start with, at least they might up their game and deliver Kilimanjaro!
- Pick a skill or two and practice, practice, practice.