In every industry, organizations have been looking to move their entire business, not just their back office applications, to the cloud. Until recently, mission-critical applications have not been cloud-ready. Options have been limited to point solutions from multiple vendors that require extensive integration, and cloud applications that simply lack the deep, unique functionality required by manufacturers, hospitals, banks, or hotels. In this session, hear how enterprise application suites that run critical operations and provide real-time analytics have reached the tipping point and now make it possible to run your entire business in the cloud.  Session sponsored by Infor.

1. © 2015, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Debbie Warren, Infor Global Alliances and Partners Cloud Lead
Amul Merchant, Infor Vice President, Cloud Strategy, Architecture and DevOps
Tim Anderson, Infor RVP, CloudSuite
October 2015
Tipping Point
Mission-Critical Business Applications
in the Cloud
DVO 208

2. 2Copyright © 2014. Infor. All Rights Reserved. www.infor.com
Tipping Point: Mission Critical
Business Applications
in the Cloud

3. 3Copyright © 2014. Infor. All Rights Reserved. www.infor.com
DVO208 - Tipping Point: Mission-Critical
Business Applications in the Cloud
In every industry, organizations have been looking to move their entire business,
not just their back office applications, to the cloud. Until recently, mission-critical
applications have not been cloud-ready. Options have been limited to point
solutions from multiple vendors that require extensive integration, and cloud
applications that simply lack the deep, unique functionality required by
manufacturers, hospitals, banks, or hotels. In this session, hear how enterprise
application suites that run critical operations and provide real-time analytics have
reached the tipping point and now make it possible to run your entire business in
the cloud.
Session sponsored by Infor
Session Type: Breakout Session
Track: DevOps
Session Level: I introductory (200 level)
Session Schedule, Thursday, Oct 8, 1:30 PM - 2:30 PM– Murano 3305

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DVO208 - Tipping Point: Mission-Critical
Business Applications in the Cloud
Debbie Warren, Global Alliances and Partners Cloud Lead, debbie.warren@infor.com
A CPA specializing in technology, committed to modernization and transformation working with enterprise applications in the
cloud for over a decade. Infor cloud partner thought leadership - work with Systems Integrators, moving customers to the cloud
so they can make better real time decisions and surpass competition, taking advantage of the latest technology. Tenure - Infor
6 years, working w/AWS 17 mos. NJ beach is where I spend my free time, together with my husband and daughter.
Amul Merchant, Vice President, Cloud Strategy,Architecture and DevOps, amul.merchant@infor.com
A Clemson Graduate and father of two wonderful girls. Passionate about cloud in general and specifically about nuances that
go into enabling enterprise applications for cloud and current and upcoming cloud technologies. I have been working with AWS
for the last 5 years and extensively use the wide variety of AWS services to provide cloud offerings that our enterprise
customers running mission critical applications need.
Tim Anderson, RVP, CloudSuite, tim.anderson@infor.com
Tim leads the drive toward Cloud-deployment of Infor's best-in-class application suites, with 17 years of experience in
consulting, education, operations and architecture. The primary Cloud technical evangelist/educator across industries,
customers and internal Infor teams. When he’s not working, Tim enjoys the outdoors of Western Wisconsin with his wife and 2
sons.
Infor employees and discussion leaders, in order of presentation

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DVO208 - Tipping Point: Mission-Critical
Business Applications in the Cloud
What we will accomplish today:
• It CAN be done – you CAN move mission critical applications to the cloud
• Leverage AWS features
• Features that help Infor be successful in doing so
• Preparation and Lessons Learned
• Prepare for the best and the worst, success and failure, etc.

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Agenda
 Mission Critical Applications
o Overview from a Business and Technical Point of View
 Solving Problems: Develop a Technical Approach for Building in
the Cloud
o Architecture, Security, Automation, Customizations/Extensibility,
Integrations, Hybrid Deployments, Enterprise Requirements
 Evolution: The Next Step
 Transformation - Delivering Enterprise Business Services
o Infor Customer Business Case
o Infor Transformation – Infor as a Customer
Lessons Learned, Value and Vision
Let’s get to know each other

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Charles Phillips, Infor CEO at AWS Summit 2014
Friends don’t let friends
build data centers.”“
$3B
revenue
13,000
employees
3rd largest
business applications company
and private tech company
192+
countries and
territories
About Infor
73,000
customers globally

8. 8
Infor
The world’s first & largest industry cloud company
Infor – cloud experts with over a decade of experience with point solutions HCM, CRM, EAM, XM
Industry CloudSuites introduced in 2014

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Business and Technical
Overview
Mission Critical Applications

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Discrete Manufacturing Industry Features
Aerospace and Defense
• Contract Management
• CLINs
• Flow down clauses
• Fee’s and Penalties
• Group netting
• Excess analysis
• Commingling with pegging
distributions
• Borrow Loan Payback
• Real time project accounting
• Project Moving Average Unit
Inventory Cost
• Non-conformance
• Unique identifiers
• ACRN / Fund Accounting
• Acceptance / DD250
• MMAS compliance
• BOM costing breaks
• Supplier progress billing
• First article inspection
• DCAA Audit support
• CAS compliance
• SF1443 / SF1034
• % complete RevRec
• Customer owned inventory
• Export Licensed Items
• Allowables / Not Allowables
• Project Overhead
Industrial
Manufacturing
• IAS 8 segment accounting
• Inspections
• Shop Operator Workbench
• Landed Cost
• Mobile Field Service
• eCommerce for spare parts
• Service Territory Planning
• Resource Management
• Quarantine inventory
• Non-conformance
• Claim management
• Preventive Maintenance
• Advanced Configurator
• Tactical sourcing
• Complex Depot Repair
• Serial Genealogy
• Advanced Subcontracting
• Finance / GRC
• Governance, Risk,
Compliance
• Overhead Cost Allocation
• Call Management
• Opportunity Management
• Quotation management
• Telemetric tools for ‘Internet
of Things’
• Loaner parts
• Customer owned inventory
Automotive OEM/Suppliers
• Line Assembly Control
• Rescheduling released orders
• Just in time kit supply
• Complex load building
• Assembly line labeling
• Retro billing shipments
• Inspections / AQL’s
• Supplier Collaboration
• Purchase schedules
• Sales schedules
• Release accounting
• Cross Dimensional Validation
• Auto bank reconciliation
• Self-billing 3-way match
• Precious material pricing
• Sequencing and re-sequencing
• Complex handling unit scenario’s
• Kanban calculations
• Improved schedule inquiries
• Cindi messaging standard
• Credit and rebill
• Corporate purchase contracts
• Barcode scanning
High-Tech and
Electronics
• Manufacturing part numbers
• Approved vendor list
• Landed cost
• Retro billing
• Corporate purchase contracts
• ATP / CTP refinements
• RosettaNet
• Supplier Collaboration
• Shop Order Splitting
• Barcode scanning
• Product life cycle management
• RFQ Bidding/Proposing
• Supplier Claims
• Self-billing 3-way match
• Precious material pricing
• Contract manufacturing
• Customer owned inventory
• Consigned inventory
• Standard cost
• IAS Segment Accounting
• Approved Quality Levels
• Parts per million
• Pareto quality analysis
• Customer claims
• Batch depot repair
• Serial genealogy

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Core CloudSuite A&D
Micro-vertical Analytics
Implementation
Accelerator
Industry business processes
pre-configured database & solution
Regulatory Compliance
Warehouse Mobility
Program Cost Ledger
Time Track
Quality Statistical Process Control
CloudSuite A&D ERP LN
Infor Ming.le™
Comprehensive solution for social
collaboration, process improvement and
contextual analytics

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Infor Industry CloudSuites
Pre-integrated
Industry Solutions

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H&L Dynamic Science Lab LABS
User-centered Design Process
Design with mobile in mind
Standardization
Accessible & Inclusive
User Groups
Large Value Proposition
Big Data Challenges
Requirements Gathering
Value Measurement
Self - learning
Endless test/control
DevOps
Reference Architecture
Cloud Operations
Information Security Office
Performance Benchmark Center
Global Demo Environment

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Architecture
Solving for

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Infor CloudSuites
Cloud Readiness Evaluation Criteria
Multi-tenancy Scalability
High
availability ION/WB
integrations
Auto-scaling Zero footprint
No local
device
dependency
Successful
security tests
Deep Health
Checks
No Mods Automated
Application
Lifecycle
Stateless
Applications
Single
instance
deployments

17. s
s
EAM XM HCM LMS HRSD LTM MRMTS SCM Financials Supplier Exchange Automotive ExchangeERPCFactory Track
Technology Partners Channel Partners
Regions Content delivery POPsAvailability zones
Infor CloudSuites
■
Auto Hospitality HealthcareA&D Fashion F&B Equipment Distribution Public SectorCorporate HCMBusiness Rhythm
EC2 Auto Scaling Route 53 EBS RDS SQS CloudFormation Cloud Watch Workspaces
ELB VPC S3 Glacier DynamoDB CloudTrail Cloud HSM IAM
AWS Services
Infor Base Services
Infor Application Services
ERPB
Database Shared Storage Document Storage Batch Admin Access Logging File Transfer Monitoring
ION PaaS IFS Printing Portal d/EPM/BI/BV Local.ly Motion
3rd Party Tooling
Infor CloudSuites
AWSServicesArchitecture

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Infor CloudSuites
AWS DeploymentArchitecture
App Security Group
Database Security
Group
APP SUBNET
AVAILABILITY ZONE A
PUBLIC SUBNET
NAT ELB’s
APPLICATION
SERVERS
DATABASE
SERVERS
App Security Group
Database Security
Group
APP SUBNET
AVAILABILITY ZONE B
PUBLIC SUBNET
NAT ELB’s
APPLICATION
SERVERS
DATABASE
SERVERS
App Security Group
Database Security
Group
APP SUBNET
AVAILABILITY ZONE C
PUBLIC SUBNET
NAT ELB’s
APPLICATION
SERVERS
DATABASE
SERVERS
HTTPS
AWS MT Cloud Region
VPC
VPC
VPC Peering
Workspaces
Infor CloudAdmin users
HTTPS
Amazon Route 53 Customer’s Internet Users

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Security
Solving for

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Infor CloudSuites
Security
Infrastructure Protection and
Operations Management
Software Devt and Product
Release Process
Certified Ethical Hackers Independent 3rd Party Audits
Privacy Compliance
Secure Remote Access Application requirements
Application and
infrastructure
requirements
Three layers of
testing
Compliance and
certification

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Automation
Solving for

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Infor Cloud
An end to end software defined data center
Infrastructure as code
Application deployment as code
Application lifecycle automation
Benefits
Efficiency, Security, Repeat-ability, Speed,
Documentation, Worldwide Reusability
We can deploy in < 2 hours in any AWS region in world

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Customizations/Extensibility
Solving for

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24
The MODs Problem
Traditional deployment of mission critical applications
MODs ≠ Innovation
03 Mods Prevent Upgrades
04 Proprietary integrations
01 Custom Modifications
02Mods Prevent Cloud
Conflict with data model changes
Re-test interfaces
Barrier to innovation
Extensibility not mods
Point to point API calls
Fragile integrations, break on upgrades,
APIs and Data Models change
Should be standard XML content
exchanged
Lack of industry features drive mods
Consultants incented to customize
Difficult and expensive to change
Industry features should be in product
Mods can’t be shared in cloud
Hosted vs Multi-tenant Cloud
Isolate configurations in meta data

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Integrations
Solving for

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Business Vault
Analytics | Reporting | Search | In-context BI
Cloud Motion
ApplicationApplication
• Publish and Subscribe
• XML Documents
• Data rich
• Loosely Coupled
• Asynchronous
• Synchronous APIs
• Logical Master Data Management
• Federated security
Standards based • loosely coupled • real-time

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Hybrid Deployments
Solving for

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Infor CloudSuites
Designed for Hybrid Integrations

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Enterprise Requirements
Solving for

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Infor d/EPM
Analytics- DynamicEnterprisePerformanceManagement
• All analytic apps built in one place
• Budgeting, Planning, Dashboards, Compliance
• Built on ION – real-time, loosely coupled
• Single Source of Truth: Business Vault
Business Vault
Analytics | Reporting | Search | In-context BI
Application Application
Motion
Cloud
Dashboards
In-context BI

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Infor Loca.ly
Localization
Loosely Coupled
Cloud-based
Software Localization

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Global Commerce Cloud
Infor + GT Nexus
Evolution: the next step

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New World Order
Global Commerce Networks
Companies that can’t orchestrate lack the agility, responsiveness,
efficiency and intelligence to SURVIVE and WIN in their markets
• 20+ partners in
supply chain
• ERP has just
20% of data
• 80% external
with partners
“What’s next”
in the evolution
supporting
customers
in the cloud

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• $100 billion trade
• 28,000 businesses
• 100,000 users
• 73,000 customers
• 45m cloud subscribers
• 13 industry CloudSuites
• Faster, leaner, more
responsive total supply
chains
World’s best &
largest cloud
based commerce
platform
World’s first
industry cloud
company
Worlds first
global commerce
cloud with end to
end visibility &
control of direct
goods

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Customers
Transformation

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Specialized by Industry
7000+ industrial
machinery
manufacturers
More than
5,500 industrial
manufacturing
customers
10 of top 10
pharmaceutical
companies
10 of the top 10
high tech
companies
18 of the 20 largest
U.S. cities
6 of the top 10
global luxury
brands
6 of the 10 largest
global hotel brands
17 of top 20
industrial
distributors
21 of the 25 largest
U.S. healthcare
delivery networks
20 of top 20
automotive
suppliers
4 of the top 5
brewers
18 of top 20
aerospace
companies
21 of the top 30
global banks
15 of the top 20
global retailers

37. 37Copyright © 2014. Infor. All Rights Reserved. www.infor.com
Business challenges
• Customer goals required a better way to standardize and manage complex, worldwide projects
Solution
• Core ERP in Infor Cloud: worldwide cloud implementation of Infor CloudSuite ERP LN
• Technology: complete Infor Technology Stack in the cloud - Infor Ming.le, ION Process, d/EPM
Analytics, Mobile applications
Why Infor?
• Infor Partnership: Boskalis CIO, CFO and Program Director visited Infor NYC HQ where
discussions and demonstrations convinced them that Infor’s vision and business applications
could support them worldwide - strong executive relationships and confidence in Infor to deliver
• Infor CloudSuite ERP LN provides advanced technology, maximizing the business value
• Functionality - 10x: upgrading to Infor CloudSuite ERP LN provided the strongest solution in the
marketplace and a compelling reason to upgrade from their Baan deployment - created strong
Business Case to consider cloud deployment so resources can focus on the business
• See Press release and Customer Video
Profile
• Over $3.5B EUR maritime
firm based in the
Netherlands with 15K
employees across 75
countries
• Provides international
services related to
construction, maintenance
of maritime infrastructure -
one-stop solution for major
maritime challenges
• World’s largest dredging
fleet with 1,100 vessels
and equipment

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Business challenges
• New Textron business consisting of three former entities
• Prefer to adopt best practices through one ERP solution
• Require rapid startup, with planned growth from 600 users to 1200+
in 5 years
• High % of business is Defense related with ITAR requirements
Solution
• Infor CloudSuite Aerospace & Defense (A&D), with ITAR Compliance
Why Infor?
• Infor CloudSuite A&D provides the required technology stack and functionality
• Cloud provides rapid realization of value with minimal CAPEX
• Potential to easily consolidate business applications in other divisions
Profile
• Headquartered in South Carolina
• New Textron business to provide flight and aircraft
maintenance simulators for commercial and defense
• Future plans to develop training centers globally
• Rapid growth mode

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Business challenges
• Needed platform to support their growth and M&A plans - increasing IT
support required as they acquired hospitals without increasing IT staff
• BI needed to support multiple business units
• Executive Management wanted fixed fee cost over an extended period
Solution
• Core ERP in Infor Cloud: Infor CloudSuite ERP Lawson including Infor
Lawson Financials, Global Human Resource Management, Supply Chain
Management & Business Intelligence
• Plans to increase CloudSuite footprint adding more point solutions over time
Why Infor?
• Current Infor customer with extensive prior success using Infor solutions
• Infor CloudSuite aligned with Wellspan goals, offering was superior to
competitive options
• ROI associated with upgrade to cloud
Profile
• 11,000 Employees
• 93 patient care locations that offer services
such as diagnostic imaging, laboratory, and
retail pharmacy and other essential services
• Four respected hospitals: WellSpan York
Hospital, WellSpan Ephrata Community,
WellSpan Gettysburg Hospital and WellSpan
Surgery and Rehabilitation Hospital
• Named Top 25 Most Connected Healthcare
Facilities

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Business challenges
• Business model change from direct sales to retail distribution
• Business requirements included re-engineering business processes for
efficiency, leverage automation, reduce manual activity
• Custom developed systems were complicated and expensive to maintain
• Visibility to information was fractured with multiple, disconnected, systems
Solution
• Infor CloudSuite Food & Beverage
Why Infor?
• Infor CloudSuite Food & Beverage provided all the capabilities J R Watkins
needed to drive their business forward toward the future
• Infor supported the critical needs of the Food & Beverage industry for lot
traceability in a graphical form
• Infor ION integration and Infor Ming.le for productivity and social
collaboration
Profile
• J R Watkins is a leading manufacturer of Bath &
Body, Health, Home Care and Gourmet products.
• J R Watkins is a family owned business, established
in 1868 and have been in their current Headquarters
since 1894
• Products are available through major national
retailers, such as Wal-Mart.

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Infor as a Customer
Driving Customer Success
• Lessons Learned
• Technical
• Business
• Cultural Changes and Adaptions
• Sales
• Delivery
• Customer Support
• Wins – Reaching Goals
• World’s largest industry cloud company
• Visionary World Leader

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• Follow guidelines to evaluate
application readiness for cloud
• Create a multi-year plan with
LOB stakeholders
• Leverage AWS features
• Prepare for success and
failure
• Questions for our team?
• Contact us for additional
information to assist you
through your journey
• www.infor.com
• www.infor.com/cloud
• http://www.infor.com/cloud/re
sources/
Next steps in
moving mission
critical applications
to the Cloud
Q & A
Thank
you
Call to Action
Summary and Q&A

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