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“We have a passion for creating great consumer
     conversations. We know that in a good
conversation every one can get their point across.
                Brands included”




    Marketing to Youth
Youth @ I cafes – Shared Computing is My space
                                                                 eCommerce
       I’m a PHONE junkie                                                            I chat

My copy AVATAR,                                                                         I’m social FB,
goes every where                                                                        Twitter, G+
with me that’s
my movie
                                                                                  I’m a movie buff
                                                                                   read all reviews
                                                                                        online
I’m a shopaholic

                                                                                    I’m on Pre Paid


      I spend 45
      minutes+ a day
      on the net
                                                                                  390 million social
                                                                                  networking users
  I browse on Chrome                                               I GOOGLE
                       I Game, Online                              everything
                                              Im a gadget geek                  Shoes
                                        I’m corporate honcho
                                            in the making          online deals
100 Million Internet users in India, with 8% penetration, 20 Million use the Internet daily. 50%
of total Internet population in India is below 25 years of age. 40% of the Internet users access
the net from I-cafes. These cafes are privately owned by small & mid size entrepreneurs.
Access Pattern




                 Tata Consultancy Services,2010
Buying
         Debating



                    Bloggin                                                                      Chatting
                       g


 Creating
                                                                                       Selling



          Viewing                                                                                       Discussin
                                                                                                            g


Tagging                                                                          Networkin
                                                                                     g

                                                                                                       Uploading
                          Playing

 Vodcastin                                                                        Listenin
    g                                                                                 g
                                           Downloadin
                                               g
                                                                    Podcasting
                                                                                             Talking
                         Writing                        Searching
Readin
  g
                                    What Are they doing Online @ icafes?
ALSO!


They are Listening, Talking, Engaging
      Making up their minds
                  &
       Trying stuff that’s cool
Number Pulse

People
1.9 lac Youth Daily
                        Places
Ages 15-35              3000 cafes
                                                Personalities
SEC A, B+               50+ top Indian cities   the Largest buyer of
45 Mins average time    Youth Locations         everything from
spent online                                    mobiles to Motorbikes,
                        Near campuses, youth
60 minutes average in   hangouts, hotspots      Apparels to LCD’s,
the cafe                                        brimming with Impulse
                                                purchase and
                                                eCommerce




    Youth, the Largest buyer of everything from mobiles to Motorbikes,
 Apparels to LCD’s, brimming with Impulse purchase and eCommerce the
  segment is fast going global. With an average time spent of 45 mins per
 consumer our set of 3000+ youth I cafes cater to a daily captive audience
           of 1.9 Lac Global Indians every day across 50+ cities.
They are consuming! – Youth & brands


                                        They are spending on on
                                        mobile phones
                                        (39.6%), food (22.6%) and
                                        clothes (22.6%).
                                        Then come movies (6.2%),
                                        personal grooming (4.6%),
                                        gifts (1.5%),
                                        boyfriend/girlfriend (1.1%)
                                        with liquor (0.7%) and
                                        sports and gym (0.7%)
                                        coming in with least
                                        spending percentage.




   *Hindustan times youth survey 2011
Engagement Strategy…
                      Prompt
Inform                 Trials


                                RETAIN
     Entertain        Convert

                   Reward
          Engage
@Icafes
    Café
  Branding


PC Branding


  Online
Engagement

   Product
   Demos


Product Trials


    CTA +
  Feedback

 Consumer
 Acquisition
Case Studies

Recent projects at I cafes.
Next to Net
India is the 2nd largest online destination in the world, A
stellar 66% growth recorded in 2009-10 bears testimony
to the imminent boom in India online. 70% of the youth
spends more than 30% online, 65% access the internet
via shared computing. Youth are chatting, networking,
building brand perceptions and shopping online.


Users of the internet or which have spent less
than 12 months on the new
Brand     | Yahoo
   Audience  | New to Net users, Prime
                                                         I-Café program to educate, certify,
               Target 16-24 years                        equip Next To Net users with
   Geo Scope | 59 cities                                 Internet education
Objective: To position Yahoo as a window to acquire
consumers and add Yahoo email ID usage.
Challenge: To acquire new users and drive use of
YAHOO id as the primary ID.
Solution: New to Net users who have not yet created an
identity on the NET
Value Prop: A “User Driven Activation” involving the
Influencers - Café Owners and the Users. NIIT
Accreditation to the users and monthly Reward program
for Café Owners to maintain their interest level
Each user completed 1HR learn the internet module and
create an e-profile. Each consumer received an e-
certificate by NIIT via the module




           Merch
I-Café program to educate, certify,
                                                              equip Next To Net users with
                                                              Internet education
Scale
     The Campaign enrolled 1000 cyber café’s into this
      program.
     Tapping 7000 shared computing terminals PC’s &
      reaching out to an internet user base of whooping 8.4
      million
ROI
     511000 Consumers completed the program acquired
      & Certificates Issued, there eCertificates reached
      their very own Yahoo email addresses on the internet
     4088000 (4 million) consumers completed the
      program partly spending 15-35 minutes interacting
      with the brand online


A custom solution driven program which is ROI specific
and targets the specific marketing objectives of the brand
The Style
Cats
Aged between 14 and 28 , follows the biggest trends,
Buys the Newest IN things, is hot on the social circuit.
An early adaptor, chases populist trends, technology,
fashion, banks on brands and buys for style “looking
good is important but being seen looking good is more
important then ever!”


Youth, Campus Students and young adults
Brand     | Renault India
                                                         Yahoo ! India in partnership with
  Audience  | Youth                                      Renault celebrate the F1 Fever with
  Geo Scope | 50 Campuses + Icafes in Top                Online Digi Racer Game.
  7 Cities

Objective: Create awareness and excitement about
Yahoo F1 Digi Racer by making people experience
it both online and offline.
Challenge: To choose effective touch points where
youth will willingly participate and experience the
game.
Solution: Yahoo! F1 Digi Racer Demo zones were
deployed in campuses where students can play and
increase their scorecard.
Nearby Icafes were also branded with Digi racer
Posters, Flags & wobblers.
Dedicated F1 game station equipped with Web cam
and headphones was also created in Icafes.
Value Prop: The highest scorer won F1 tickets for
India’s first Grand Prix. All participants won Renault
sponsored goodies and coupons that can be
redeemed in chosen Icafes to try again their luck
ROI: In span of 10 days 3000 students played the
game online followed by buzz amongst 9000
students
Brand        | Google Chrome                             I Café Activation : - Trial and
    Audience     | Internet Users                            Product awareness driven
    Geo Scope | 18 – 34yrs across 3000 cafes
    in 59 cities                                             Program.
Chrome offers superior browsing - faster, safer,
simpler.. & the brand's objective was to enable
users who did not have personal choice in the
matter of choosing their browser (is internet
users in I café’s) the chance to experience the
next level of Internet surfing.
    Objective: As a part of the global Chrome’s
     "Better Web" campaign Chrome wanted to
     strengthen its space by targeting to the
     users between the ages of 15-35 the savy
     adopters
       −   Educate the I café owner on the safer
           browsing benefits,
       −   Ensure access to superior/better browsing
           experience to Chrome users,
       −   Encourage user trials, & long term usage
       −   Educate users about apps from CWS within
           the browser that offer another unique & more
           fulfilling user experience especially for users
           who use shared PCs
Brand        | Google Chrome                             I Café Activation : - Assertive
    Audience     | Internet Users                            Trials, Reward & Recognition to
    Geo Scope | 18 – 34yrs across 3000 cafes
    in 59 cities                                             the café owners & consumers
Concept
     A better web with Chrome gives you 'more
                   internet/hour’
Solution: A Consumer driven Activation @ Internet
Cafes Involving the Influencer- Café owner; the User
(consumer); A balance of Stakeholders to create an
eco-system benefiting all parties to drive ROI
    Correct Identification of cafes based on PC count
     & influence
    Manage & educate influencers, the café owners
     via demos & info – enroll into a “'ensuring a better
     web browsing in cafe' “ program
    Customize the Product: this was the strongest
     innovation in the program we developed a custom
     version Of Chrome that had special extensions
     designed with user insights from Indian I cafe’s that
     tackled; Printing; Safety; Time
More Gaming per
                                                                 hour


   Ensure Product availability - Install the - Chrome
    for cafes with special features for security in 16000
    PC’s thus ensuring presence + visibility at the cafes
   Awareness at point of usage - By strong branding
    & consumer call to action backed by influencer
    recommendation
   Ensure continued Product availability
   Increase product stickiness - Installing 4 APP
    store games for Chrome in each terminal.
    Branding to push Games trials. Each game has a
    leader board with prizes going Daily:
   Educating the consumer + drive brand
    excitement via contests + engagement via
    exclusive games to drive trials & increase product
    awareness
   “Ensuring a better web browsing in cafe' ”
    Program benefits for the cafe owner the café
    owner via a point led system, enabling a stronger
    penetration of product & branding. Customized
    café boards for high visibility cafes + Benefits
    based on a point structure of Product Presence,
    driving preference & maintaining branding within
    the cafes.

ROI:
   A User based product seeding & trial Driven
    Activation @ Internet Cafes reaching out to
   14.4 million sessions with (4.8 million+ sessions
    per month X 3 months) across the cafes
   Marked Increase in Chrome track as shown by
    independent 3rd party tracking
   Increased acceptability of Chrome




                                                        Browser stats for the period Marked Increase in Chrome track.
Your
   Audience?
   Email us to explore a host of
   Possibilities for your brand in this
   space.
   strategist@pulpstrategy.com




Promotadka.com        /pulpstrategy       /pulpstrategy
The information in this presentation is
          confidential and may be legally privileged. It
          is intended solely for the addressee. Access
          to this information, creative and or any ideas
          here in by anyone else is unauthorized.
          When addressed to our clients any opinions
          or advice contained in this email are subject
          to the terms and conditions expressed in our
          contract document, and are copyright
          protected.     Any      disclosure,   copying,
          distribution or any action taken or omitted to
          be taken in reliance on it, is prohibited and
          may be unlawful unless authorized in writing
          by Pulp Strategy Communications Pvt Ltd.




© 2011 Pulp Strategy Communications Pvt Ltd. All rights reserved.

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Marketing to youth @ icafes.

  • 1. “We have a passion for creating great consumer conversations. We know that in a good conversation every one can get their point across. Brands included” Marketing to Youth
  • 2. Youth @ I cafes – Shared Computing is My space eCommerce I’m a PHONE junkie I chat My copy AVATAR, I’m social FB, goes every where Twitter, G+ with me that’s my movie I’m a movie buff read all reviews online I’m a shopaholic I’m on Pre Paid I spend 45 minutes+ a day on the net 390 million social networking users I browse on Chrome I GOOGLE I Game, Online everything Im a gadget geek Shoes I’m corporate honcho in the making online deals
  • 3. 100 Million Internet users in India, with 8% penetration, 20 Million use the Internet daily. 50% of total Internet population in India is below 25 years of age. 40% of the Internet users access the net from I-cafes. These cafes are privately owned by small & mid size entrepreneurs. Access Pattern Tata Consultancy Services,2010
  • 4. Buying Debating Bloggin Chatting g Creating Selling Viewing Discussin g Tagging Networkin g Uploading Playing Vodcastin Listenin g g Downloadin g Podcasting Talking Writing Searching Readin g What Are they doing Online @ icafes?
  • 5. ALSO! They are Listening, Talking, Engaging Making up their minds & Trying stuff that’s cool
  • 6. Number Pulse People 1.9 lac Youth Daily Places Ages 15-35 3000 cafes Personalities SEC A, B+ 50+ top Indian cities the Largest buyer of 45 Mins average time Youth Locations everything from spent online mobiles to Motorbikes, Near campuses, youth 60 minutes average in hangouts, hotspots Apparels to LCD’s, the cafe brimming with Impulse purchase and eCommerce Youth, the Largest buyer of everything from mobiles to Motorbikes, Apparels to LCD’s, brimming with Impulse purchase and eCommerce the segment is fast going global. With an average time spent of 45 mins per consumer our set of 3000+ youth I cafes cater to a daily captive audience of 1.9 Lac Global Indians every day across 50+ cities.
  • 7. They are consuming! – Youth & brands They are spending on on mobile phones (39.6%), food (22.6%) and clothes (22.6%). Then come movies (6.2%), personal grooming (4.6%), gifts (1.5%), boyfriend/girlfriend (1.1%) with liquor (0.7%) and sports and gym (0.7%) coming in with least spending percentage. *Hindustan times youth survey 2011
  • 8. Engagement Strategy… Prompt Inform Trials RETAIN Entertain Convert Reward Engage
  • 9. @Icafes Café Branding PC Branding Online Engagement Product Demos Product Trials CTA + Feedback Consumer Acquisition
  • 11. Next to Net India is the 2nd largest online destination in the world, A stellar 66% growth recorded in 2009-10 bears testimony to the imminent boom in India online. 70% of the youth spends more than 30% online, 65% access the internet via shared computing. Youth are chatting, networking, building brand perceptions and shopping online. Users of the internet or which have spent less than 12 months on the new
  • 12. Brand | Yahoo Audience | New to Net users, Prime I-Café program to educate, certify, Target 16-24 years equip Next To Net users with Geo Scope | 59 cities Internet education Objective: To position Yahoo as a window to acquire consumers and add Yahoo email ID usage. Challenge: To acquire new users and drive use of YAHOO id as the primary ID. Solution: New to Net users who have not yet created an identity on the NET Value Prop: A “User Driven Activation” involving the Influencers - Café Owners and the Users. NIIT Accreditation to the users and monthly Reward program for Café Owners to maintain their interest level Each user completed 1HR learn the internet module and create an e-profile. Each consumer received an e- certificate by NIIT via the module Merch
  • 13. I-Café program to educate, certify, equip Next To Net users with Internet education Scale  The Campaign enrolled 1000 cyber café’s into this program.  Tapping 7000 shared computing terminals PC’s & reaching out to an internet user base of whooping 8.4 million ROI  511000 Consumers completed the program acquired & Certificates Issued, there eCertificates reached their very own Yahoo email addresses on the internet  4088000 (4 million) consumers completed the program partly spending 15-35 minutes interacting with the brand online A custom solution driven program which is ROI specific and targets the specific marketing objectives of the brand
  • 14. The Style Cats Aged between 14 and 28 , follows the biggest trends, Buys the Newest IN things, is hot on the social circuit. An early adaptor, chases populist trends, technology, fashion, banks on brands and buys for style “looking good is important but being seen looking good is more important then ever!” Youth, Campus Students and young adults
  • 15. Brand | Renault India Yahoo ! India in partnership with Audience | Youth Renault celebrate the F1 Fever with Geo Scope | 50 Campuses + Icafes in Top Online Digi Racer Game. 7 Cities Objective: Create awareness and excitement about Yahoo F1 Digi Racer by making people experience it both online and offline. Challenge: To choose effective touch points where youth will willingly participate and experience the game. Solution: Yahoo! F1 Digi Racer Demo zones were deployed in campuses where students can play and increase their scorecard. Nearby Icafes were also branded with Digi racer Posters, Flags & wobblers. Dedicated F1 game station equipped with Web cam and headphones was also created in Icafes. Value Prop: The highest scorer won F1 tickets for India’s first Grand Prix. All participants won Renault sponsored goodies and coupons that can be redeemed in chosen Icafes to try again their luck ROI: In span of 10 days 3000 students played the game online followed by buzz amongst 9000 students
  • 16. Brand | Google Chrome I Café Activation : - Trial and Audience | Internet Users Product awareness driven Geo Scope | 18 – 34yrs across 3000 cafes in 59 cities Program. Chrome offers superior browsing - faster, safer, simpler.. & the brand's objective was to enable users who did not have personal choice in the matter of choosing their browser (is internet users in I café’s) the chance to experience the next level of Internet surfing.  Objective: As a part of the global Chrome’s "Better Web" campaign Chrome wanted to strengthen its space by targeting to the users between the ages of 15-35 the savy adopters − Educate the I café owner on the safer browsing benefits, − Ensure access to superior/better browsing experience to Chrome users, − Encourage user trials, & long term usage − Educate users about apps from CWS within the browser that offer another unique & more fulfilling user experience especially for users who use shared PCs
  • 17. Brand | Google Chrome I Café Activation : - Assertive Audience | Internet Users Trials, Reward & Recognition to Geo Scope | 18 – 34yrs across 3000 cafes in 59 cities the café owners & consumers Concept A better web with Chrome gives you 'more internet/hour’ Solution: A Consumer driven Activation @ Internet Cafes Involving the Influencer- Café owner; the User (consumer); A balance of Stakeholders to create an eco-system benefiting all parties to drive ROI  Correct Identification of cafes based on PC count & influence  Manage & educate influencers, the café owners via demos & info – enroll into a “'ensuring a better web browsing in cafe' “ program  Customize the Product: this was the strongest innovation in the program we developed a custom version Of Chrome that had special extensions designed with user insights from Indian I cafe’s that tackled; Printing; Safety; Time
  • 18. More Gaming per hour  Ensure Product availability - Install the - Chrome for cafes with special features for security in 16000 PC’s thus ensuring presence + visibility at the cafes  Awareness at point of usage - By strong branding & consumer call to action backed by influencer recommendation  Ensure continued Product availability  Increase product stickiness - Installing 4 APP store games for Chrome in each terminal. Branding to push Games trials. Each game has a leader board with prizes going Daily:  Educating the consumer + drive brand excitement via contests + engagement via exclusive games to drive trials & increase product awareness
  • 19. “Ensuring a better web browsing in cafe' ” Program benefits for the cafe owner the café owner via a point led system, enabling a stronger penetration of product & branding. Customized café boards for high visibility cafes + Benefits based on a point structure of Product Presence, driving preference & maintaining branding within the cafes. ROI:  A User based product seeding & trial Driven Activation @ Internet Cafes reaching out to  14.4 million sessions with (4.8 million+ sessions per month X 3 months) across the cafes  Marked Increase in Chrome track as shown by independent 3rd party tracking  Increased acceptability of Chrome Browser stats for the period Marked Increase in Chrome track.
  • 20. Your Audience? Email us to explore a host of Possibilities for your brand in this space. strategist@pulpstrategy.com Promotadka.com /pulpstrategy /pulpstrategy
  • 21. The information in this presentation is confidential and may be legally privileged. It is intended solely for the addressee. Access to this information, creative and or any ideas here in by anyone else is unauthorized. When addressed to our clients any opinions or advice contained in this email are subject to the terms and conditions expressed in our contract document, and are copyright protected. Any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful unless authorized in writing by Pulp Strategy Communications Pvt Ltd. © 2011 Pulp Strategy Communications Pvt Ltd. All rights reserved.