1. OBJECTIVE
TECHNICAL PROFILE
WORKING EXPERIENCE
ACADEMIC PROFILE
SUMMARY OF SKILLS AND EXPERIENCE
Key task handled
Curriculum Vitae
AMIT KUMAR
36, Sanchar Vihar, Sec-23
Raj Nagar, Ghaziabad-201002
Mob : 8506044009, 8527084009
Email: amitad84@gmail.com
Challenging role in competitive and having the skill to leave no stones unturned in professional career and to contribute my
best to growth of company by sheer hard work & intelligence..
 About Eight and half years of experience unvaried sections of hospitality industry inclusive of operations with in
the organizational work place (with in Multiplex/ Bank) as well handling the staff working for the organization .
 Ability to support and sustain a positive work environment that fosters team performance with strong
communication and presentation skills.
 CONSISTENCE TRACK RECORD OF ACHIEVING HIGH LEVEL OF SALES AND PROFIT IN EACH ASSIGNMENT.
 Consistent targets achieved in three months in a row in organizations & getting incentive for the full team.
 Ability for create an atmosphere of mutual trust & respect in the team.
Pursuing MBA from Symbiosis, Pune.
Graduate in Commerce from C.C.S. University.
Completed Computer Course from S.M. INSTITUTE OF COMPUTERS, Ghaziabad (U.P.)
 Working with Carnival Cinemas Cinema Ventures Pvt Ltd Rave 3 Mall Kanpur as a Theatre General
Manager since November 2015 to till date.
 Worked with Big Cinemas, Reliance media works Ltd. Ansal Plaza Mall Ghaziabad as a Theatre General
Manager since August 2014 to November 2015.
 Worked with Big Cinemas, Reliance media works Ltd. TGIP Mall Noida as an Assistant Manager -
Operation since January 2012 to August 2014.
 Worked with Big Cinemas, Reliance media works Ltd Aligarh as a Supervisor - Operation since
November 2009 to till January 2012.
 Worked as an Associate (Operations) at Big cinemas pacific Mall Ghaziabad (ADLABS Films ltd) from May
2007 to Oct 2009.
 Worked with ICICI Bank Ltd. under D.S.A. in Account Open Department as a Financial Adviser Since Jan.
05 to April 07.
 Complete responsibility of handling all the operations within the café with due care for customers as well as “team
members”.

2. PERSONAL PROFILE
ACHIEVEMENTS
 Handling conformational and promotional data and reporting directly to the sales team.
 Handling the accounts (sales and company invested) along with smooth operations of work place.
 Insuring deliverables ,commencing from self to all the team members.
 Handling entire cinema operation coordinating with other support department.
 Had been handling KRA’s of Cinema Manager.
 Ensuring achievements of CRM Member’s Enrollment & Repeat Sales. Preparing, compiling & sorting database of
the patrons visiting cinema.
 Generating, Organizing and Maintaining Guest Feed Back Reports, Visitor’s Books Follow –Ups for all stations and
discussing them with Area Manager – Operations for rectifications and performance improvement – through proper
management of guest queries, calls & follow-ups.
 Acquiring Cinema and F&B Feedback from the patrons & trying innovations accordingly.
 Implementing Customer Loyalty Programs / Events time to time as designed by Corporate Office & Regional Office.
 Have in depth knowledge of the product line, price ranges and specifications relating to the product/services offered.
 Delight customers above and beyond the call of duty.
 Have intimate knowledge of the customers needs.
 Have empathy for the customer’s situation.
 Handle customer complaints with self assured confidence even when dealing with unpleasant customers and
situations.
 Be willing to develop a long-term relationship with customers.
 Work in the best interests of both the customer and the company.
 Suggest improvements relating to servicing of customers.
 Maintain highest standards of discipline and office rules (S.O.P.) at all times..
 Be sales focused and innovative in closing deals.
 keep check on inventory levels and coordinate with warehouse/HO for the same.
 control pilferage & shrinkage, team behavior towards customers
 Be willing to work in shifts and be an excellent team coordinator and motivator
 be extremely strong in managing all back office operations
 regular reporting to the Area Manager
.
Father’s Name Shri Upendra chaudhary
Date of Birth 27 Feb. 1984
Sex Male
Marital Status Single
Nationality Indian
Permanent Address 36, Sanchar Vihar, Sec-23, Raj Nagar, Ghaziabad (UP)
Language English & Hindi
Strength Positive Attitude
(AMIT KUMAR)