1. Amit Saha
F 7, 1st
Floor Lake View Apt. Mobile: +91-9810-71-2211
Kengeri Satellite Town, Email :
amit2450532@gmail.com
Bangalore. Karnataka - 60
Objective:
Looking for a challenging position as Transition Lead Manager with a view to use my wide
experience for the benefit of the organization.
Profile Summary:
 9 years of Experience in both voice and non-voice businesses and did transition as KT
Lead, PMO Lead, TWE Lead and PE Lead such as Supply Chain Management,
Procurement, Finance, Mining and Banking.
 Extensive knowledge in MS Projects and Visio and a committed professional with sound
experience in project management, process management and change management with
managing, training, mentoring and leading teams & projects.
 Have handled projects in diversified business units such as Procurement, Finance,
Mining and Banking Services.
 Outstanding Vendor Relationship Management, Data Analysis and Reporting Skills.
 Process-oriented approach towards striving Continuous Improvement in support of
SLAs.
 Strong ability to manage time effectively & be versatile.
Work Experience:
Accenture Services Pvt. Ltd (Delhi & Bangalore)
A global management consulting, technology services and outsourcing company. Accenture
collaborates with clients to help them become high-performance businesses and
governments.
Amit Saha
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2.  KT/PMO/TWE/PE Lead (Aug’14 – Present) – Project Management
Accountabilities:
 Responsible for Stake holder Management (Project Kick Off, Governance Set up and
Communication)
 Monitor and track Transition Project Plan; Responsible for successful delivery of the
CLIENT Program scope within timeframes for respective Delivery Centre locations
(Hiring, Training Rooms, Knowledge Transfer, Staffing)
 Responsible for management of Project -level Risks and Issues for Delivery Centre
location mobilization team
 Monitor and track Change Control process with Contract Management Team and
Transition / Work Stream leads
 Ensures compliance and ongoing tracking and management with all Mobilization
Controls
 Detailed planning, monitoring and controlling of Knowledge Transfer for Service Scope
timelines, milestones and people / resource usage
 Coordinate with participants and use inputs from Due Diligence/Solution Validation
phase to adjust approach if appropriate following correct commercial adjustment as
necessary
 Identifies future process improvement opportunities and records them for future
implementation in conjunction with Service Delivery Lead
 Responsible for Cut-over planning and Change control management
 Senior Buyer/ Team Lead (Apr’09 –Aug’14) – Supply Chain Management (Philips
Heartbeat Project)
Supply Chain Management ~ Inventory Management ~ MIS & Reporting ~ Supplier
Relationship Management ~ Vendor Management ~ Training & Development
Accountabilities:
 Adept at SAP modules (Material Management and guided the team on the key three
areas like Information Flow, Inventory Management and Cash-Flow.
 Ensuring customer demand satisfaction and improving inventory visibility & velocity by
efficiently managing Suppliers for movement of raw materials into an organization.
 Maintained Operational Excellence Document for team to drive a culture of Superior
Execution by shaping the business to be Measurable, Repeatable and Predictive by
creating a structured approach, supported by practices and tools, to drive a consistent
level of performance across customer, people, and operations, while meeting or
exceeding financial targets.
 Maintained 8 practices for Operation's Structured Approach of working - Process
Documentation, Compliance, Process Metrics, Process Risk Management, Process
Control, Process Stability, Visual Management, Management Operating System and
Created FMEA (Failure Modes and Effects Analysis).
 Involved in Training Restructuring of Supply Management.
 Involved in updating SWI’s, DLPM, HLPM and uploading it in the share point of
Accenture and Philips.
Amit Saha
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3. Rewards & Recognitions:
 Recognized as a Quarterly Summit Award & Numero Uno at India BPO Summit
Awards on several occasions.
 Recognized as the Best Training SPOC for the Month of August 2010 and December
2010.
 Recognized for monthly and weekly R&R.
 Recognized as the Good Samaritan for the Months of August 2015 and November
2016.
Vertex India Pvt. Ltd, Gurgaon (NCR).
An international Business Process Outsourcer (BPO) and Customer Management
Outsourcing (CMO) Company.
 Business Associate (Aug’07 – Mar’09) - Customer Service
 Resolving Customer Queries related to Hotel Reservations of UK based customers.
 Escalating the Customer’s Concern through the right channel
 Handling Team in the absence of the Team Lead.
 Reviewing Process Dashboards and Quality for the Team.
Academic Credentials:
High School and Higher Secondary : Army School Jhansi (Batch 2003 & 2005)
Graduation (B.Com) : Shri Guru Harkishan Degree College. Jhansi
(Batch 2008)
Technical Skills:
 MS Office Suits: Excellent Working Knowledge of MS Word, Excel, PowerPoint,
Visio, Project etc.
 SAP: Working Knowledge of Materials Management Module (MP1 & MBP)
Personal Details:
 Father’s Name : Amitava Saha
 Mother Tongue : Bengali
 Marital Status : Married
 Date of Birth : 03rd
Sep’1985
 Blood Group : O (Positive)
 Passport : Yes (valid till 2025)
 Hobbies : Listening to Music, Surfing.
Amit Saha
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