2. ABOUT THE AUTHOR
SHIV KHERA is the founder of qualified learning systems
Inc. USA. An educator ,business consultant, much sought-
after speaker and successful entrepreneur Shiv wears
many hats.
This book is more than largest international best seller over
all of world 1,000,000 copies sold in eight languages.
He is inspires and informs people ,helping them to realize
their true potential. He has taken his dynamic personal
messages to opposite sides of the globe from the U.S. To
Singapore and to India. His common sense approach and
deeply held beliefs have motivated countless thousands to
re-evaluate their attitudes. His 20 years of research
,understanding and experience has helped people the path
of personal growth and fulfilment.
His punch line is – “WINNERS DON’T’S DO
DIFFERENT THINGS
THEY DO THINGS
DIFFERENTLY”
4. STEPS FOR BUILDING POSITIVE
ATTITUDE
Step1: Change focus – look for the positive
Step 2: Make a habit of doing it now
Step 3: Develop an attitude of gratitude
Step 4: Get into a continuous education program
Step 5: Build a positive self-esteem
Step 6: Stay away from negative influences
5. STEPS FOR BUILDING POSITIVE
ATTITUDE
Step 7: Learn to like the things that need to be
done –
Step 8: Start your day with a positive
6. WINNER V/S LOSER
Winner Loser
The Winner is always part of the
answer;
The Loser is always part of the
problem.
The Winner always has a
program;
The Loser always has an excuse.
The Winner says, "Let me do it
for you";
The Loser says, "That is not my
job."
The Winner sees an answer for
every problem;
The Loser sees a problem for
every answer.
When a Winner makes a
mistake, he says, "I was wrong";
When a Loser makes a mistake,
he says, "It wasn't my fault."
A Winner makes commitments; A Loser makes promises.
Winners say, "I must do
something";
Losers say, "Something must be
done."
7. QUALITIES THAT MAKE A
PERSON SUCCESSFUL
Desire-
Commitment-
Responsibility-
Hard Work-
Character-
Positive Believing
Give more than you get
Persistence
Pride of performance
Be Willing to Be a
10. STEPS FOR BUILDING POSITIVE
SELF-ESTEEM
Learn Intelligent Ignorance
Do Something for Others Who Cannot Repay
You in Cash or Kind
Learn to Give and Receive Compliments
Accept responsibility
11. STEPS FOR BUILDING A POSITIVE
PERSONALITY
Set Goals
Associate with People of High Moral
Character
Become Internally Driven, Not Externally
Driven
Develop a Mindset That Brings Happiness
Have patience
12. STEPS FOR BUILDING A POSITIVE
PERSONALITY
Step 1: Accept Responsibility
Step 2: Consideration
Step 3: Think win-win
Step 4: Choose Your Words Carefully
Step 5: Don’t criticize & complain
Step 6: Smile & be kind
Step 7: Put Positive Interpretation on Other
People's Behavior
Step 8: Be a good listener
Step 9: Be Enthusiastic
13. STEPS FOR BUILDING A POSITIVE
PERSONALITY
Step 10: Give Honest and Sincere Appreciation
Step 11: When We Make a Mistake, We Should
Accept It immediately and Willingly
Step 12: When the Other Person Realizes and
Admits That He Has Made a Mistake, Congratulate
Him and Give Him a Way Out to Save Face
Step 13: Discuss But Don't Argue
Step 14: Don't Gossip
Step 15: Turn Your Promises into Commitments
14. STEPS FOR BUILDING A POSITIVE
PERSONALITY
Step 16: Be Grateful But Do Not Expect Gratitude
Step 17: Be Dependable and Practice Loyalty
Step 18: Avoid Bearing Grudges. Forgive and Forget
Step 19: Practice Honesty, Integrity, and Sincerity
Step 20: Practice humility
Step 21: Be understanding & caring
15. STEPS FOR BUILDING A POSITIVE
PERSONALITY
Step 22: Practice courtesy on daily basis
Step 23: Develop a Sense of Humor
Step 24: Don't Be Sarcastic and Put Others Down
Step 25: To Have a Friend, Be a Friend
Step 26: Show Empathy
16. An easy to read, practical, common-sense
approach that will take you from ancient wisdom
to contemporary thinking, You Can Win helps
you dispel confusion in daily life and clarify
values. The book helps you evaluate if you are
going through life out of inspiration (playing to
win) or desperation (playing not to lose). It
translates positive thinking into attitude, ambition
and action that brings in the winning edge