This document provides guidance on basic life skills for business development, including general behavior, correct speech and conversation, approach towards ladies and elderly people, social responsibility, ethics, values, mission, integrity, excellence, moral values, management, professionalism, health, essential aspects of life, problems in life, and concluding with asking if there are any questions. The key topics covered are maintaining appropriate behavior, communication, respecting others, having strong moral character, and focusing on health, integrity and excellence in all aspects of life and work.

1. Basic Life Skills for
Business Development
By Anand Kumar Ashodhiya
Head – Business Development Training
Marketing Head : Rural India Solar Energy-RISE Enterprise, Sonipat

2. General Behaviour
• Avoid open expressions of dislike
• All elders are to be addressed as “Sir”
• Never Speak against reputations of the opposite sex.
• Habit - Time to read and study everyday
• Use of Computers and Smart Phones in your Profession
• Dressing - For meetings always collar and tucked-in with leather shoes.
• Never Bother what people will say about your decisions and execution of task if
your gut feeling says that it is right.

3. Correct Speech and Conversation
• Use language which expresses your thoughts clearly beyond any possibility of
misunderstanding.
• Your orders and instructions to your team should be so precise and perfect so that
there exists no doubt in the recipients mind.

4. Approach towards Ladies and Elderly People
• Do not address friends’ wives or your senior person’s wife as Bhabhiji or Aunty.
• Your behaviour towards a lady should be so appropriate that your mother or sister should not feel bad about it.
• Speak directly while looking into the eyes so that they could build trust and confidence in you. Never steal glances.
• Gentlemen do not remain seated in the presence of ladies who are standing.
• When walking with a lady, a man should walk on the kerb side. When walking with his wife he should walk on her right.
• Ladies should never be kept waiting for an appointment.
• Gentlemen should offer his seat to adult women and elderly men in a public conveyance.
• Ladies should always be served first, irrespective of occasions.
• Never offer your hand to a lady for shaking hands. Instead wait for them to do so.

5. Social Responsibility
• Calls of enquiries are made during illness
• Calls on condolence should be shortest.
• Invitations are either formal or informal and must be either answered or attended.

6. Ethics
• Ethics is the science of morals, moral principles and rules of conduct.
• Concept of doing ones duty is central to ethics.

7. Values
• Values are principles, standards and judgement of what is right, wrong
important to a person.
• Loyalty, respect, excellence, positive attitude, accountability, mission
orientation, team work, professional knowledge and your personal character
traits are some of the values. Even one value or principle in your life may
make you stand outstanding. It will make difference in your life.

8. Mission
• Mission is the goal of your career, life and profession.
• To achieve your mission with integrity and excellence, direct all your
resources, energies, capabilities and potential towards mission
accomplishment.

9. Integrity
• Integrity is character trait of doing right thing always and every time whether
anyone is watching or not.
• Integrity in whatever we do.

10. Excellence
• Excellence is achieving the best in whatever we do.
• It is accomplished by combining knowledge, skill and training into a powerful value.
Excellence is contagious and spreads rapidly. So share excellence and become a
mentor and a leader. Excellence in whatever we do.
• Resources – recruit, train, promote and retain those are excellent.
• Personal Excellence – Strive hard for excellence in personal development and
personnel dealings.
• Mission - Integrity - Excellence - Make it a way of life.

11. Moral Values
To educate a man in mind and not in morals is to educate a menace to society.
• Courage - To do right even at personal cost.
• Honesty – Don’t tell lie, don’t justify any deviation.
• Responsibility – A person with responsibility acknowledges one’s duties and acts accordingly.
• Accountability – Who do not enjoy on others credit and also accepts blame of team fault.
• Justice – Keep yourself other side of the table and talk Justice.
• Self-Respect – Respect oneself as a professional and human being.

12. Management
• Management – A manager or leader who manages resources and operations and
accomplish the goal or Mission of an organisation or simply who get the job
executed as per the orders and instructions of Organisation.
• Leader/Manager – Who has follower or team
• Management in three words - TRIPPLE M
• Right Man, Right Machine and Right Material
• Right Place, Right time and Right Quantity BUT with Best Quality

13. Professionalism
• Knowledge, Decision Making and Execution.
• IF you know the answer of three W’s perhaps you know the H i.e.
• What you need?
• Why do you need?
• When and Where do you need?
• You will automatically know how to do it by managing Personnel, Equipment and
Time.
• Mission accomplishment with Integrity and Excellence.

14. Prime Aim of Your Life
• First and foremost responsibility in this world is to maintain your health. Without
proper health, you may not achieve any of the above goals and missions.
• Health by Diet
• BB LL DD
• BK LP DP
• Walk at least 30 Minute a day and concentrate on your breathing while Yoga for
next 30 minute – It would save you from Diabetes and Cancer after 50 years of age.
• Even be selfish to maintain your health.

15. Essence of Life
• Wealth - How much wealth is enough? Not at the cost of your health,
conscience and family.
• Thinkers Vs. Doers
• EGO – How to tackle?
• Izzat – What is Izzat?
• Attma or Zameer – BD and WD. What is goal of your life?
• Stress – What is Stress?

16. Problems in Life
• Whenever in distress, problems, difficulties and bad health, bad mood?
• Then please Talk, Talk and Talk – Solution is right there.

17. End of Session
Thank You
Any Questions??