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INTRODUCTION TO
                             SOCIAL MEDIA




     Governor's Conference on Service & Volunteerism
     October 12, 2011


                                                       Presented by: Andrew Hoffman
Tuesday, October 11, 2011
ANDREW HOFFMAN
                             Executive Director at
                             NeighborLink Fort Wayne &
                             NeighborLink Network

                             Adjunct Professor at
                             Huntington University

                             Nonprofit Communication &
                             Social Media Consultant

                             Community Engagement
                             Strategist & Champion




Tuesday, October 11, 2011
www.NLFW.org
Tuesday, October 11, 2011
st. louis

Tuesday, October 11, 2011
?
      WHO ARE YOU
       &
      WHY THIS SESSION




Tuesday, October 11, 2011
START
                            WITH THE
                             BASICS

                            A   B   C
Tuesday, October 11, 2011
COMMUNICATION
         Communication is a process of transferring
          information from one entity to another.


        "the imparting or interchange of thoughts,
          opinions, or information by speech, writing, or
          signs"

          Communication is a process whereby
           information is enclosed in a package and is
           channeled and imparted by a sender to a
           receiver via some medium.                  Defined by Wikipedia



Tuesday, October 11, 2011
STORY
   MA TTERS




                            http://www.flickr.com/photos/meomi/3059512473/



Tuesday, October 11, 2011
RELATIONSHIPS
                            MA TTER




Tuesday, October 11, 2011
SOCIAL MEDIA
                            IS HAVING
                            CONVERSA TIONS
                            ONLINE    - Marta Kagan




Tuesday, October 11, 2011
JUSTA SET OF
                            COMMUNICA  TION TOOLS




Tuesday, October 11, 2011
SOCIAL MEDIA EXPLAINED


               We define social network sites as web-based services that allow
                individuals to

               (1) construct a public or semi-public profile within a bounded system,

               (2) articulate a list of other users with whom they share a connection,
                  and

               (3) view and traverse their list of connections and those made by
                  others within the system.
                                         The nature and nomenclature of these connections may vary from site to site.




                                                                            Social Network Sites: Definition, History, and Scholarship




Tuesday, October 11, 2011
WEB 2.0




                                      SOCIAL
                                      NETWORKS
                WEB 1.0



Tuesday, October 11, 2011
WHA MAKES SOCIAL
                                T
                            MEDIA SITES UNIQUE?



             ...is not that they allow individuals to
               meet strangers, but rather that they
               enable users to articulate and
               make visible their social networks.



                                         Social Network Sites: Definition, History, and Scholarship



Tuesday, October 11, 2011
IT STARTS
                            WITH A
                            SOLID
                            FOUNDATION
Tuesday, October 11, 2011
NOTHING YOU DO ON
                          ANY OF THE
                      FOLLOWING MA TTER
                          WITHOUT IT


Tuesday, October 11, 2011
F
                            ACEBOOK




Tuesday, October 11, 2011
TWITTER




Tuesday, October 11, 2011
Y ube
                             ouT




Tuesday, October 11, 2011
BLOGGING




Tuesday, October 11, 2011
MICRO SITES - CAMPAIGNS




Tuesday, October 11, 2011
FOUNDATION IS KEY




Tuesday, October 11, 2011
WHA MAKESA
               T
            GREA FOUNDA
                T      TION?




Tuesday, October 11, 2011
WHA MAKESA
               T
            GREA FOUNDA
                T      TION?


             PURPOSE - Why does this website need to exist?




Tuesday, October 11, 2011
WHA MAKESA
               T
            GREA FOUNDA
                T      TION?


             PURPOSE - Why does this website need to exist?
             CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining




Tuesday, October 11, 2011
WHA MAKESA
               T
            GREA FOUNDA
                T      TION?


             PURPOSE - Why does this website need to exist?
             CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining
             CALL TO ACTION - What do you want me to do?




Tuesday, October 11, 2011
WHA MAKESA
               T
            GREA FOUNDA
                T      TION?


             PURPOSE - Why does this website need to exist?
             CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining
             CALL TO ACTION - What do you want me to do?
             NAVIGATION - Descriptive, Easy, Direct, Functional




Tuesday, October 11, 2011
WHA MAKESA
               T
            GREA FOUNDA
                T      TION?


             PURPOSE - Why does this website need to exist?
             CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining
             CALL TO ACTION - What do you want me to do?
             NAVIGATION - Descriptive, Easy, Direct, Functional
             DESIGN - Clean, Organized, Professional, Interactive




Tuesday, October 11, 2011
WHA MAKESA
               T
            GREA FOUNDA
                T      TION?


             PURPOSE - Why does this website need to exist?
             CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining
             CALL TO ACTION - What do you want me to do?
             NAVIGATION - Descriptive, Easy, Direct, Functional
             DESIGN - Clean, Organized, Professional, Interactive
             CONTACT INFO - Can People Connect With You Easily?




Tuesday, October 11, 2011
WHA MAKESA
               T
            GREA FOUNDA
                T      TION?


             PURPOSE - Why does this website need to exist?
             CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining
             CALL TO ACTION - What do you want me to do?
             NAVIGATION - Descriptive, Easy, Direct, Functional
             DESIGN - Clean, Organized, Professional, Interactive
             CONTACT INFO - Can People Connect With You Easily?
             SEO & TRACKING - Make it easy for people to find. Track People’s Interactions




Tuesday, October 11, 2011
WHA MAKESA
               T
            GREA FOUNDA
                T      TION?


             PURPOSE - Why does this website need to exist?
             CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining
             CALL TO ACTION - What do you want me to do?
             NAVIGATION - Descriptive, Easy, Direct, Functional
             DESIGN - Clean, Organized, Professional, Interactive
             CONTACT INFO - Can People Connect With You Easily?
             SEO & TRACKING - Make it easy for people to find. Track People’s Interactions
             SECURITY - Your Organization’s operations will dictate this function



Tuesday, October 11, 2011
START

Tuesday, October 11, 2011
WHY BLOG?




Tuesday, October 11, 2011
WHY BLOG?

       IT’S PERSONAL - Tell your story as you see it




Tuesday, October 11, 2011
WHY BLOG?

       IT’S PERSONAL - Tell your story as you see it
       CONTENT - You can become or take the position of an expert or




Tuesday, October 11, 2011
WHY BLOG?

       IT’S PERSONAL - Tell your story as you see it
       CONTENT - You can become or take the position of an expert or
                            thought leader




Tuesday, October 11, 2011
WHY BLOG?

       IT’S PERSONAL - Tell your story as you see it
       CONTENT - You can become or take the position of an expert or
                            thought leader
       FREQUENCY - It’s so easy to keep updated & share. Also,




Tuesday, October 11, 2011
WHY BLOG?

       IT’S PERSONAL - Tell your story as you see it
       CONTENT - You can become or take the position of an expert or
                            thought leader
       FREQUENCY - immediate.to keep updated & share. Also,
                   It’s so easy




Tuesday, October 11, 2011
WHY BLOG?

       IT’S PERSONAL - Tell your story as you see it
       CONTENT - You can become or take the position of an expert or
                            thought leader
       FREQUENCY - immediate.to keep updated & share. Also,
                   It’s so easy


       CHOICE BASED - They allow people to choose your




Tuesday, October 11, 2011
WHY BLOG?

       IT’S PERSONAL - Tell your story as you see it
       CONTENT - You can become or take the position of an expert or
                            thought leader
       FREQUENCY - immediate.to keep updated & share. Also,
                   It’s so easy


       CHOICE BASED - They allow people toitchooseforced upon them.
                                                   your
                      content rather than being




Tuesday, October 11, 2011
WHY BLOG?

       IT’S PERSONAL - Tell your story as you see it
       CONTENT - You can become or take the position of an expert or
                            thought leader
       FREQUENCY - immediate.to keep updated & share. Also,
                   It’s so easy


       CHOICE BASED - They allow people toitchooseforced upon them.
                                                   your
                      content rather than being

       INTERACTION - Can create a two-way conversation



Tuesday, October 11, 2011
WHY BLOG?

       IT’S PERSONAL - Tell your story as you see it
       CONTENT - You can become or take the position of an expert or
                            thought leader
       FREQUENCY - immediate.to keep updated & share. Also,
                   It’s so easy


       CHOICE BASED - They allow people toitchooseforced upon them.
                                                   your
                      content rather than being

       INTERACTION - Can create a two-way conversation
       GREAT PRACTICE - Get in the rhythm of actually sharing


Tuesday, October 11, 2011
BLOG LIST
          http://www.bikerumor.com/ - Independent Cycling Reviews
          http://donmilleris.com/ - Official Blog of Author Donald Miller
          http://jeremycowart.com/blog/ - Professional Photographer
          http://graceinukraine.wordpress.com/ - Church Mission Trip to Ukraine Blog
          http://www.fatcyclist.com/ - Cycling Blog With Cancer Fighting Message/Purpose
          http://michaelhyatt.com/ - CEO of Thomas Nelson Publishing
          http://kristof.blogs.nytimes.com/ - Nicholas D. Kristof - New York Times
          http://sethgodin.typepad.com/ - Author Seth Godin
          http://garyvaynerchuk.com/ - Author & SM Guy - Gary Vaynerchuk (Great Video Blogger)
          http://www.venturethere.com/ - Adventure Themed Blog
          http://blog.ogilvypr.com/ - Official Ogilvy PR Blog
          http://www.startsomethingthatmatters.com/ - Official Blake Mycoskie Blog - TOMS Shoes
          http://rachelheldevans.com/ - Rachel Held Evans - Influential Female Blogger
          http://contagiouscommunity.wordpress.com/ - Collaborative Blog
          http://stephanbauman.com/ - CEO of World Relief
          http://fivewords.mckinney.com/ - Mckinney Advertising Agency Blog
          http://hardlynormal.com/blog/ - Mark Horvath - Homeless Advocate & Activist
          http://www.boston.com/bigpicture/ - Photo Blog by Boston Globe


Tuesday, October 11, 2011
THESE DON’T MATTER WITHOUT
        A PURPOSE & STRATEGY




Tuesday, October 11, 2011
LETS GET
           PRACTICAL

                            Questions & Group Think


Tuesday, October 11, 2011
SUGGESTED READS




Tuesday, October 11, 2011
SUGGESTED WEBSITES




Tuesday, October 11, 2011
Thank You!


  Andrew-Hoffman.com
  NeighborLink Fort Wayne
  Andrew@NLFW.org
  260.710.7611




                            Presentation At:
                            www.Slideshare.net/AndrewDewey
Tuesday, October 11, 2011

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Intro to SM - Governor's Conference 2011

  • 1. INTRODUCTION TO SOCIAL MEDIA Governor's Conference on Service & Volunteerism October 12, 2011 Presented by: Andrew Hoffman Tuesday, October 11, 2011
  • 2. ANDREW HOFFMAN Executive Director at NeighborLink Fort Wayne & NeighborLink Network Adjunct Professor at Huntington University Nonprofit Communication & Social Media Consultant Community Engagement Strategist & Champion Tuesday, October 11, 2011
  • 5. ? WHO ARE YOU & WHY THIS SESSION Tuesday, October 11, 2011
  • 6. START WITH THE BASICS A B C Tuesday, October 11, 2011
  • 7. COMMUNICATION Communication is a process of transferring information from one entity to another. "the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs" Communication is a process whereby information is enclosed in a package and is channeled and imparted by a sender to a receiver via some medium. Defined by Wikipedia Tuesday, October 11, 2011
  • 8. STORY MA TTERS http://www.flickr.com/photos/meomi/3059512473/ Tuesday, October 11, 2011
  • 9. RELATIONSHIPS MA TTER Tuesday, October 11, 2011
  • 10. SOCIAL MEDIA IS HAVING CONVERSA TIONS ONLINE - Marta Kagan Tuesday, October 11, 2011
  • 11. JUSTA SET OF COMMUNICA TION TOOLS Tuesday, October 11, 2011
  • 12. SOCIAL MEDIA EXPLAINED We define social network sites as web-based services that allow individuals to (1) construct a public or semi-public profile within a bounded system, (2) articulate a list of other users with whom they share a connection, and (3) view and traverse their list of connections and those made by others within the system. The nature and nomenclature of these connections may vary from site to site. Social Network Sites: Definition, History, and Scholarship Tuesday, October 11, 2011
  • 13. WEB 2.0 SOCIAL NETWORKS WEB 1.0 Tuesday, October 11, 2011
  • 14. WHA MAKES SOCIAL T MEDIA SITES UNIQUE? ...is not that they allow individuals to meet strangers, but rather that they enable users to articulate and make visible their social networks. Social Network Sites: Definition, History, and Scholarship Tuesday, October 11, 2011
  • 15. IT STARTS WITH A SOLID FOUNDATION Tuesday, October 11, 2011
  • 16. NOTHING YOU DO ON ANY OF THE FOLLOWING MA TTER WITHOUT IT Tuesday, October 11, 2011
  • 17. F ACEBOOK Tuesday, October 11, 2011
  • 19. Y ube ouT Tuesday, October 11, 2011
  • 21. MICRO SITES - CAMPAIGNS Tuesday, October 11, 2011
  • 22. FOUNDATION IS KEY Tuesday, October 11, 2011
  • 23. WHA MAKESA T GREA FOUNDA T TION? Tuesday, October 11, 2011
  • 24. WHA MAKESA T GREA FOUNDA T TION? PURPOSE - Why does this website need to exist? Tuesday, October 11, 2011
  • 25. WHA MAKESA T GREA FOUNDA T TION? PURPOSE - Why does this website need to exist? CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining Tuesday, October 11, 2011
  • 26. WHA MAKESA T GREA FOUNDA T TION? PURPOSE - Why does this website need to exist? CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining CALL TO ACTION - What do you want me to do? Tuesday, October 11, 2011
  • 27. WHA MAKESA T GREA FOUNDA T TION? PURPOSE - Why does this website need to exist? CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining CALL TO ACTION - What do you want me to do? NAVIGATION - Descriptive, Easy, Direct, Functional Tuesday, October 11, 2011
  • 28. WHA MAKESA T GREA FOUNDA T TION? PURPOSE - Why does this website need to exist? CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining CALL TO ACTION - What do you want me to do? NAVIGATION - Descriptive, Easy, Direct, Functional DESIGN - Clean, Organized, Professional, Interactive Tuesday, October 11, 2011
  • 29. WHA MAKESA T GREA FOUNDA T TION? PURPOSE - Why does this website need to exist? CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining CALL TO ACTION - What do you want me to do? NAVIGATION - Descriptive, Easy, Direct, Functional DESIGN - Clean, Organized, Professional, Interactive CONTACT INFO - Can People Connect With You Easily? Tuesday, October 11, 2011
  • 30. WHA MAKESA T GREA FOUNDA T TION? PURPOSE - Why does this website need to exist? CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining CALL TO ACTION - What do you want me to do? NAVIGATION - Descriptive, Easy, Direct, Functional DESIGN - Clean, Organized, Professional, Interactive CONTACT INFO - Can People Connect With You Easily? SEO & TRACKING - Make it easy for people to find. Track People’s Interactions Tuesday, October 11, 2011
  • 31. WHA MAKESA T GREA FOUNDA T TION? PURPOSE - Why does this website need to exist? CONTENT - Relevant, Well Written, Timely, Accurate, Helpful, Useful, Entertaining CALL TO ACTION - What do you want me to do? NAVIGATION - Descriptive, Easy, Direct, Functional DESIGN - Clean, Organized, Professional, Interactive CONTACT INFO - Can People Connect With You Easily? SEO & TRACKING - Make it easy for people to find. Track People’s Interactions SECURITY - Your Organization’s operations will dictate this function Tuesday, October 11, 2011
  • 34. WHY BLOG? IT’S PERSONAL - Tell your story as you see it Tuesday, October 11, 2011
  • 35. WHY BLOG? IT’S PERSONAL - Tell your story as you see it CONTENT - You can become or take the position of an expert or Tuesday, October 11, 2011
  • 36. WHY BLOG? IT’S PERSONAL - Tell your story as you see it CONTENT - You can become or take the position of an expert or thought leader Tuesday, October 11, 2011
  • 37. WHY BLOG? IT’S PERSONAL - Tell your story as you see it CONTENT - You can become or take the position of an expert or thought leader FREQUENCY - It’s so easy to keep updated & share. Also, Tuesday, October 11, 2011
  • 38. WHY BLOG? IT’S PERSONAL - Tell your story as you see it CONTENT - You can become or take the position of an expert or thought leader FREQUENCY - immediate.to keep updated & share. Also, It’s so easy Tuesday, October 11, 2011
  • 39. WHY BLOG? IT’S PERSONAL - Tell your story as you see it CONTENT - You can become or take the position of an expert or thought leader FREQUENCY - immediate.to keep updated & share. Also, It’s so easy CHOICE BASED - They allow people to choose your Tuesday, October 11, 2011
  • 40. WHY BLOG? IT’S PERSONAL - Tell your story as you see it CONTENT - You can become or take the position of an expert or thought leader FREQUENCY - immediate.to keep updated & share. Also, It’s so easy CHOICE BASED - They allow people toitchooseforced upon them. your content rather than being Tuesday, October 11, 2011
  • 41. WHY BLOG? IT’S PERSONAL - Tell your story as you see it CONTENT - You can become or take the position of an expert or thought leader FREQUENCY - immediate.to keep updated & share. Also, It’s so easy CHOICE BASED - They allow people toitchooseforced upon them. your content rather than being INTERACTION - Can create a two-way conversation Tuesday, October 11, 2011
  • 42. WHY BLOG? IT’S PERSONAL - Tell your story as you see it CONTENT - You can become or take the position of an expert or thought leader FREQUENCY - immediate.to keep updated & share. Also, It’s so easy CHOICE BASED - They allow people toitchooseforced upon them. your content rather than being INTERACTION - Can create a two-way conversation GREAT PRACTICE - Get in the rhythm of actually sharing Tuesday, October 11, 2011
  • 43. BLOG LIST http://www.bikerumor.com/ - Independent Cycling Reviews http://donmilleris.com/ - Official Blog of Author Donald Miller http://jeremycowart.com/blog/ - Professional Photographer http://graceinukraine.wordpress.com/ - Church Mission Trip to Ukraine Blog http://www.fatcyclist.com/ - Cycling Blog With Cancer Fighting Message/Purpose http://michaelhyatt.com/ - CEO of Thomas Nelson Publishing http://kristof.blogs.nytimes.com/ - Nicholas D. Kristof - New York Times http://sethgodin.typepad.com/ - Author Seth Godin http://garyvaynerchuk.com/ - Author & SM Guy - Gary Vaynerchuk (Great Video Blogger) http://www.venturethere.com/ - Adventure Themed Blog http://blog.ogilvypr.com/ - Official Ogilvy PR Blog http://www.startsomethingthatmatters.com/ - Official Blake Mycoskie Blog - TOMS Shoes http://rachelheldevans.com/ - Rachel Held Evans - Influential Female Blogger http://contagiouscommunity.wordpress.com/ - Collaborative Blog http://stephanbauman.com/ - CEO of World Relief http://fivewords.mckinney.com/ - Mckinney Advertising Agency Blog http://hardlynormal.com/blog/ - Mark Horvath - Homeless Advocate & Activist http://www.boston.com/bigpicture/ - Photo Blog by Boston Globe Tuesday, October 11, 2011
  • 44. THESE DON’T MATTER WITHOUT A PURPOSE & STRATEGY Tuesday, October 11, 2011
  • 45. LETS GET PRACTICAL Questions & Group Think Tuesday, October 11, 2011
  • 48. Thank You! Andrew-Hoffman.com NeighborLink Fort Wayne Andrew@NLFW.org 260.710.7611 Presentation At: www.Slideshare.net/AndrewDewey Tuesday, October 11, 2011