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Copyright © 2016 BSI. All rights reserved.
Lean Six Sigma
BSI Training and Professional Services Ltd.
Copyright © 2016 BSI. All rights reserved.
BSI Company Background
• Clients in 172 countries
• 65 offices and nearly 4000 employees worldwide
• 3 regional hubs in UK, US and Hong Kong
• A truly global brand and network – trusted and recognized for helping
companies excel in the management of Performance, Risk and Sustainability
• Leading Global Standards Creation Body:
British, European, ISO, Public, Private
• The UK National Standards Body:
Source of British Standards
• Specialist Focus:
Standards Creation, Training, Business Improvement and
Certification
• Global Network:
80,000 clients in 172 countries worldwide including
governments, global brands and SME’s
• Experienced:
World’s first National Standards Body established in 1901 and a
founding member of ISO
• Thought Leaders:
Shaped the world’s most adopted standards, incl. ISO 9001,
ISO 14001, OHSAS 18001
• Trusted:
A Royal Charter Company, reinvesting profits back into our
business to improve our clients’ experience
Copyright © 2016 BSI. All rights reserved.
BSI has a comprehensive portfolio of products
and services to ensure all parts of your business
develop excellence
Lean Six Sigma
Lean Six Sigma a key
BUSINESS PERFORMANCE
ENHANCER in BSI’s Portfolio
Copyright © 2016 BSI. All rights reserved.
Lean Six Sigma Standards
• ISO13053 Part 1 Quantitative methods in process improvement – Six Sigma – DMAIC Methodology
• ISO13053 Part 2 Quantitative methods in process improvement – Six Sigma – Tools and Techniques
• ISO17258 Statistical methods – Six Sigma – Basic criteria underlying benchmarking for Six Sigma in
organisations
• ISO18404 Quantitative methods in process improvement – Six Sigma – Competencies for key
personnel and their organizations in relation to Six Sigma and Lean implementation
ISO18404 was released in late 2015 and BSI’s courses are currently being refined in order to ensure that
all individuals who attend can develop competences to allow them to become certified in accordance
with this standard.
Copyright © 2016 BSI. All rights reserved.
Typical Lean Six Sigma Programme Objectives (1)
• Engage the Leadership Team in having a clear understanding of what Lean Six Sigma is and how they
can support and use the programme to deliver the organisations business needs, strategy and goals
• Engage Middle Management in having an understanding of Lean Six Sigma (incl. project selection,
DMAIC and design roadmaps & tools) and how they can act as Project Sponsors and support
improvement work in their own areas as Process Owners
• Develop Project Managers (Green Belts, Black Belts) across any required business area, e.g.,
(Manufacturing, Design and Transactional) in order to deliver improvement projects and such that the
individuals become qualified and competent as Lean Six Sigma professionals
Copyright © 2016 BSI. All rights reserved.
Typical Programme Objectives (2)
• Allow all employees the opportunity to gain knowledge such that they can contribute to the
organisations Lean Six Sigma programme through the provision of Yellow Belt training
• Provide further learning and support opportunities for Black Belts and Green Belts
• Allow the organisation to become self-sufficient in developing and running an organisational Lean Six
Sigma continuous improvement programme
• Provide a high return on training investment and a step change in efficiency and performance for all
Copyright © 2016 BSI. All rights reserved.
Lean Six Sigma Organisational Structure
Copyright © 2016 BSI. All rights reserved.
Lean Six Sigma Roles
• Lean Six Sigma Leader – senior strategic level oversight, leadership and advocacy, programme steering group
(senior level part time role).
• Lean Six Sigma Champion / Sponsor / Process Owner – middle management tactical level oversight, project and
belt selection and sponsorship, support and review, process ownership and change management (senior to mid-level
part time role).
• Master Black Belt – programme and scorecard management, technical innovation, coaching and teaching across the
organization, leadership of macro-projects (senior to mid-level full time role).
• Black Belt – project leadership, delivery of improvements and ROI, coaching and teaching of Green/Yellow Belts (mid-
level predominantly full time role).
• Green Belt – project leadership, delivery of improvements and ROI, coaching and teaching of Yellow Belts (junior to
mid-level part time role).
• Yellow Belt – project team member or leader of small improvement activities, support of Black/Green Belt projects,
use of tools in daily work (junior level part time role).
• White Belt – project team member or interested stakeholder, contribute to programme where necessary (junior level
part time role).
The levels in some cases refer to seniority within the organisation, but with exceptions. For example, a manager could
undertake Green or Yellow Belt training becoming certified at that level. Levels also illustrate seniority within the Lean Six
Sigma structure.
Copyright © 2016 BSI. All rights reserved.
Development of Competence
• Instructor Led Training: Scheduled on site group training sessions facilitated by an expert
instructor for up to 12 people. Hard copy manuals and electronic templates provided as applicable.
Remote telephone, e-mail and on-site support available post training (see below).
• e-Learning Options: Potential licensing opportunity to provide on-going availability of more basic
level courses via an organisations own e-learning portal.
• Executive Coaching: Programme, change and leadership coaching of Senior and Middle Managers
including Master Black Belts.
• Individual Contributor Coaching: Technical reviews, coaching and support for Black Belt and
Green Belt Project Leaders. Black Belt (5 x 4 hour sessions), Green Belt (3 x 4 hour sessions)
recommended.
• Telephone and e-Mail Support: Available to all Master, Black and Green Belt Project Leaders for 6
months post their training waves.
‘Train-Experience-Review-Coach’
Copyright © 2016 BSI. All rights reserved.
Assessment of Competence
• Certification: Based on the demonstration of appropriate knowledge and competencies associated
with the level being applied for. Note this may become available with respect to ISO18404 – sector
scheme currently being developed
• Master Black Belt: Body of knowledge, programme management and delivery, training and coaching
at all levels
• Black Belt: Body of knowledge, project management and delivery, training and coaching at Green
belt level
• Green Belt: Body of knowledge, project management and delivery
• Yellow Belt: Body of Knowledge, project contribution and /or team problem solving
Copyright © 2016 BSI. All rights reserved.
Example Lean Six Sigma Deployment Schedule
Year 2016 2017 2018 2019
Quarter 1 2 3 4 1 2 3 4 1 2 3 4 1
Programme Design
Leadership Training
Middle Management Training
White Belt (e-learning) uploaded to e-portal
Yellow Belt (e-learning) uploaded to e-portal
Manufacturing Green Belt Training
Manufacturing Green Belt Coaching
Manufacturing Green Belt Certification
Transactional Green Belt Training
Transactional Green Belt Coaching
Transactional Green Belt certification
Design Green Belt Training
Design Green Belt Coaching
Design Green Belt Certification
Current Black Belt Coaching
Black Belt Train the (Green Belt) Trainer
Black Belt Co-Training of Green Belts (DMAIC)
Black Belt Co-Training of Green Belts (Design)
Black Belt Training of Green Belts (DMAIC)
Black Belt Training of Green Belts (Design)
Master Black Belt Training
Master BB Coaching (Certification Late 2019)
Copyright © 2016 BSI. All rights reserved.
Training Courses and Knowledge Development (1)
Instructor Led Lean Six Sigma Leadership Training (1 Day)
Suitable for executives and managers who will oversee a Lean Six Sigma deployment programme or act
as part of the programme steering group.
Instructor Led Lean Six Sigma Middle Management Training (1 Day)
Suitable for managers who will sponsor and overview Lean Six Sigma belt projects or be the responsible
process owners in the areas that projects will be pursued.
Lean Six Sigma White Belt Instructor Led or e-Learning (1 Day)
Suitable for anyone in the organisation who wants to understand what Lean Six Sigma is, why the
company has chosen to use it and how they can contribute.
Lean Six Sigma Yellow Belt Instructor Led or e-learning (2 Days)
Suitable for anyone who will be part of a Lean Six Sigma continuous improvement team or who will be
leading smaller problem solving activities in their own area.
Copyright © 2016 BSI. All rights reserved.
Training Courses and Knowledge Development (2)
Lean Six Sigma Manufacturing Green Belt Training (10 Days)
Suitable for Green Belt Project Leaders who are working in a technical or manufacturing based
environment.
Lean Six Sigma Transactional Green Belt Training (10 Days)
Suitable for Green Belt Project Leaders who are working in a non-technical or service based
environment.
Lean Six Sigma Design Green Belt Training (12 Days) Plus Company Specific Development Days
Suitable for Design Green Belt Project Leaders working in a product design or NPI/NPD based
environment. Note attendance at some DMAIC Green Belt modules will also be required prior to
attendance at this course.
Copyright © 2016 BSI. All rights reserved.
Training Courses and Knowledge Development (3)
Master Black Belt (10 Days) Plus Company Specific Development Days
Suitable for Certified Black Belts who have been selected to become Managers, Mentors, Trainers and
Technical Champions of the Lean Six Sigma Programme.
Train the Trainer (3 Days) Plus Company Specific Development Days
Suitable for Certified Black Belts who are required to teach and train others to a Green Belt standard of
knowledge and skillset in Lean Six Sigma (course includes delivery practice sessions). Note attendance
at Green Belt Training is required before undertaking this course (DMAIC or Design).
Notes:
• Bespoke course content and materials can be developed that are specific to the organisation for any BSI Lean Six
Sigma course.
• Specific content will be developed for any MBB course to ensure the course encompasses a mature local
organisational strategy.
• Design GB courses are usually bespoke in order to fit with local NPI/NPD procedures and product testing regimes.
• Train the Trainer courses will be designed to fit around the delivery of an organisations own training material where
required.
Copyright © 2016 BSI. All rights reserved.
Knowledge Acceleration and Competence Development
Executive Coaching
Suitable for Programme, change and leadership coaching of Senior and Middle Managers including
Master Black Belts.
Individual Contributor Coaching
Suitable for Technical reviews, coaching and support for Black Belt and Green Belt Project Leaders.
Black Belt (5 x 4 hour sessions), Green Belt (3 x 4 hour sessions) are recommended.
Telephone and e-Mail Support
Available to all Master, Black and Green Belt Project Leaders for 6 months post their training waves.
Co-Training Green Belt DMAIC and Design Waves
Suitable for all Black Belts who are familiar with Green Belt materials and have been assessed as
qualified to deliver through the Train the Trainer course.
and Green Belt Project Leaders for 6 months post their training waves.
Copyright © 2016 BSI. All rights reserved.
Competence Assessment and Certification
Master Black Belt: Course attendance; Examination pass; Delivery of eight business improvement
projects that meet required criteria; Training and coaching of Black and Green Belts: Programme and
CI strategy delivery
Black Belt: Course attendance; Examination pass; Delivery of two business improvement projects
that meet required criteria; Co-training, training and coaching of Green Belts can be built in as
optional
Green Belt: Course attendance; Examination pass; Delivery of one business improvement project
that meet required criteria; Coaching of Yellow Belts can be built in as optional
Yellow Belt: Course completion; Test pass; Delivery of 8D or Kaizen
Copyright © 2016 BSI. All rights reserved.
Please see links below for more BSI Lean Six Sigma related content and presentations by
the author:
http://www.bsigroup.com/en-GB/so-13053-lean-six-sigma/
http://www.slideshare.net/AndrewJohnSlaney
https://www.linkedin.com/today/post/author/posts#published?trk=mp-reader-h

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BSI Lean Six Sigma Programmes - A Short Overview Presentation

  • 1. Copyright © 2016 BSI. All rights reserved. Lean Six Sigma BSI Training and Professional Services Ltd.
  • 2. Copyright © 2016 BSI. All rights reserved. BSI Company Background • Clients in 172 countries • 65 offices and nearly 4000 employees worldwide • 3 regional hubs in UK, US and Hong Kong • A truly global brand and network – trusted and recognized for helping companies excel in the management of Performance, Risk and Sustainability • Leading Global Standards Creation Body: British, European, ISO, Public, Private • The UK National Standards Body: Source of British Standards • Specialist Focus: Standards Creation, Training, Business Improvement and Certification • Global Network: 80,000 clients in 172 countries worldwide including governments, global brands and SME’s • Experienced: World’s first National Standards Body established in 1901 and a founding member of ISO • Thought Leaders: Shaped the world’s most adopted standards, incl. ISO 9001, ISO 14001, OHSAS 18001 • Trusted: A Royal Charter Company, reinvesting profits back into our business to improve our clients’ experience
  • 3. Copyright © 2016 BSI. All rights reserved. BSI has a comprehensive portfolio of products and services to ensure all parts of your business develop excellence Lean Six Sigma Lean Six Sigma a key BUSINESS PERFORMANCE ENHANCER in BSI’s Portfolio
  • 4. Copyright © 2016 BSI. All rights reserved. Lean Six Sigma Standards • ISO13053 Part 1 Quantitative methods in process improvement – Six Sigma – DMAIC Methodology • ISO13053 Part 2 Quantitative methods in process improvement – Six Sigma – Tools and Techniques • ISO17258 Statistical methods – Six Sigma – Basic criteria underlying benchmarking for Six Sigma in organisations • ISO18404 Quantitative methods in process improvement – Six Sigma – Competencies for key personnel and their organizations in relation to Six Sigma and Lean implementation ISO18404 was released in late 2015 and BSI’s courses are currently being refined in order to ensure that all individuals who attend can develop competences to allow them to become certified in accordance with this standard.
  • 5. Copyright © 2016 BSI. All rights reserved. Typical Lean Six Sigma Programme Objectives (1) • Engage the Leadership Team in having a clear understanding of what Lean Six Sigma is and how they can support and use the programme to deliver the organisations business needs, strategy and goals • Engage Middle Management in having an understanding of Lean Six Sigma (incl. project selection, DMAIC and design roadmaps & tools) and how they can act as Project Sponsors and support improvement work in their own areas as Process Owners • Develop Project Managers (Green Belts, Black Belts) across any required business area, e.g., (Manufacturing, Design and Transactional) in order to deliver improvement projects and such that the individuals become qualified and competent as Lean Six Sigma professionals
  • 6. Copyright © 2016 BSI. All rights reserved. Typical Programme Objectives (2) • Allow all employees the opportunity to gain knowledge such that they can contribute to the organisations Lean Six Sigma programme through the provision of Yellow Belt training • Provide further learning and support opportunities for Black Belts and Green Belts • Allow the organisation to become self-sufficient in developing and running an organisational Lean Six Sigma continuous improvement programme • Provide a high return on training investment and a step change in efficiency and performance for all
  • 7. Copyright © 2016 BSI. All rights reserved. Lean Six Sigma Organisational Structure
  • 8. Copyright © 2016 BSI. All rights reserved. Lean Six Sigma Roles • Lean Six Sigma Leader – senior strategic level oversight, leadership and advocacy, programme steering group (senior level part time role). • Lean Six Sigma Champion / Sponsor / Process Owner – middle management tactical level oversight, project and belt selection and sponsorship, support and review, process ownership and change management (senior to mid-level part time role). • Master Black Belt – programme and scorecard management, technical innovation, coaching and teaching across the organization, leadership of macro-projects (senior to mid-level full time role). • Black Belt – project leadership, delivery of improvements and ROI, coaching and teaching of Green/Yellow Belts (mid- level predominantly full time role). • Green Belt – project leadership, delivery of improvements and ROI, coaching and teaching of Yellow Belts (junior to mid-level part time role). • Yellow Belt – project team member or leader of small improvement activities, support of Black/Green Belt projects, use of tools in daily work (junior level part time role). • White Belt – project team member or interested stakeholder, contribute to programme where necessary (junior level part time role). The levels in some cases refer to seniority within the organisation, but with exceptions. For example, a manager could undertake Green or Yellow Belt training becoming certified at that level. Levels also illustrate seniority within the Lean Six Sigma structure.
  • 9. Copyright © 2016 BSI. All rights reserved. Development of Competence • Instructor Led Training: Scheduled on site group training sessions facilitated by an expert instructor for up to 12 people. Hard copy manuals and electronic templates provided as applicable. Remote telephone, e-mail and on-site support available post training (see below). • e-Learning Options: Potential licensing opportunity to provide on-going availability of more basic level courses via an organisations own e-learning portal. • Executive Coaching: Programme, change and leadership coaching of Senior and Middle Managers including Master Black Belts. • Individual Contributor Coaching: Technical reviews, coaching and support for Black Belt and Green Belt Project Leaders. Black Belt (5 x 4 hour sessions), Green Belt (3 x 4 hour sessions) recommended. • Telephone and e-Mail Support: Available to all Master, Black and Green Belt Project Leaders for 6 months post their training waves. ‘Train-Experience-Review-Coach’
  • 10. Copyright © 2016 BSI. All rights reserved. Assessment of Competence • Certification: Based on the demonstration of appropriate knowledge and competencies associated with the level being applied for. Note this may become available with respect to ISO18404 – sector scheme currently being developed • Master Black Belt: Body of knowledge, programme management and delivery, training and coaching at all levels • Black Belt: Body of knowledge, project management and delivery, training and coaching at Green belt level • Green Belt: Body of knowledge, project management and delivery • Yellow Belt: Body of Knowledge, project contribution and /or team problem solving
  • 11. Copyright © 2016 BSI. All rights reserved. Example Lean Six Sigma Deployment Schedule Year 2016 2017 2018 2019 Quarter 1 2 3 4 1 2 3 4 1 2 3 4 1 Programme Design Leadership Training Middle Management Training White Belt (e-learning) uploaded to e-portal Yellow Belt (e-learning) uploaded to e-portal Manufacturing Green Belt Training Manufacturing Green Belt Coaching Manufacturing Green Belt Certification Transactional Green Belt Training Transactional Green Belt Coaching Transactional Green Belt certification Design Green Belt Training Design Green Belt Coaching Design Green Belt Certification Current Black Belt Coaching Black Belt Train the (Green Belt) Trainer Black Belt Co-Training of Green Belts (DMAIC) Black Belt Co-Training of Green Belts (Design) Black Belt Training of Green Belts (DMAIC) Black Belt Training of Green Belts (Design) Master Black Belt Training Master BB Coaching (Certification Late 2019)
  • 12. Copyright © 2016 BSI. All rights reserved. Training Courses and Knowledge Development (1) Instructor Led Lean Six Sigma Leadership Training (1 Day) Suitable for executives and managers who will oversee a Lean Six Sigma deployment programme or act as part of the programme steering group. Instructor Led Lean Six Sigma Middle Management Training (1 Day) Suitable for managers who will sponsor and overview Lean Six Sigma belt projects or be the responsible process owners in the areas that projects will be pursued. Lean Six Sigma White Belt Instructor Led or e-Learning (1 Day) Suitable for anyone in the organisation who wants to understand what Lean Six Sigma is, why the company has chosen to use it and how they can contribute. Lean Six Sigma Yellow Belt Instructor Led or e-learning (2 Days) Suitable for anyone who will be part of a Lean Six Sigma continuous improvement team or who will be leading smaller problem solving activities in their own area.
  • 13. Copyright © 2016 BSI. All rights reserved. Training Courses and Knowledge Development (2) Lean Six Sigma Manufacturing Green Belt Training (10 Days) Suitable for Green Belt Project Leaders who are working in a technical or manufacturing based environment. Lean Six Sigma Transactional Green Belt Training (10 Days) Suitable for Green Belt Project Leaders who are working in a non-technical or service based environment. Lean Six Sigma Design Green Belt Training (12 Days) Plus Company Specific Development Days Suitable for Design Green Belt Project Leaders working in a product design or NPI/NPD based environment. Note attendance at some DMAIC Green Belt modules will also be required prior to attendance at this course.
  • 14. Copyright © 2016 BSI. All rights reserved. Training Courses and Knowledge Development (3) Master Black Belt (10 Days) Plus Company Specific Development Days Suitable for Certified Black Belts who have been selected to become Managers, Mentors, Trainers and Technical Champions of the Lean Six Sigma Programme. Train the Trainer (3 Days) Plus Company Specific Development Days Suitable for Certified Black Belts who are required to teach and train others to a Green Belt standard of knowledge and skillset in Lean Six Sigma (course includes delivery practice sessions). Note attendance at Green Belt Training is required before undertaking this course (DMAIC or Design). Notes: • Bespoke course content and materials can be developed that are specific to the organisation for any BSI Lean Six Sigma course. • Specific content will be developed for any MBB course to ensure the course encompasses a mature local organisational strategy. • Design GB courses are usually bespoke in order to fit with local NPI/NPD procedures and product testing regimes. • Train the Trainer courses will be designed to fit around the delivery of an organisations own training material where required.
  • 15. Copyright © 2016 BSI. All rights reserved. Knowledge Acceleration and Competence Development Executive Coaching Suitable for Programme, change and leadership coaching of Senior and Middle Managers including Master Black Belts. Individual Contributor Coaching Suitable for Technical reviews, coaching and support for Black Belt and Green Belt Project Leaders. Black Belt (5 x 4 hour sessions), Green Belt (3 x 4 hour sessions) are recommended. Telephone and e-Mail Support Available to all Master, Black and Green Belt Project Leaders for 6 months post their training waves. Co-Training Green Belt DMAIC and Design Waves Suitable for all Black Belts who are familiar with Green Belt materials and have been assessed as qualified to deliver through the Train the Trainer course. and Green Belt Project Leaders for 6 months post their training waves.
  • 16. Copyright © 2016 BSI. All rights reserved. Competence Assessment and Certification Master Black Belt: Course attendance; Examination pass; Delivery of eight business improvement projects that meet required criteria; Training and coaching of Black and Green Belts: Programme and CI strategy delivery Black Belt: Course attendance; Examination pass; Delivery of two business improvement projects that meet required criteria; Co-training, training and coaching of Green Belts can be built in as optional Green Belt: Course attendance; Examination pass; Delivery of one business improvement project that meet required criteria; Coaching of Yellow Belts can be built in as optional Yellow Belt: Course completion; Test pass; Delivery of 8D or Kaizen
  • 17. Copyright © 2016 BSI. All rights reserved. Please see links below for more BSI Lean Six Sigma related content and presentations by the author: http://www.bsigroup.com/en-GB/so-13053-lean-six-sigma/ http://www.slideshare.net/AndrewJohnSlaney https://www.linkedin.com/today/post/author/posts#published?trk=mp-reader-h