The document discusses various topics related to business including complicated times, empowering the future, learning, different types of businesses, communication changes, customer expectations, community involvement, corporate karma, and thinking like a farmer. It emphasizes evolution as key to success and provides advice on doing small things well, treating customers and suppliers with respect, and always doing the right thing with a strong moral code.

2. COMPLICATED TIME TO DO
BUSINESS

3. EMPOWER YOUR
FUTURE

4. FLEARNING
DORITOS WATER BOTTLES
THE BUSINESS GAP
THE MOB
HEMP
TOOTHPASTE

5. WE ARE GOING TO COVER A LOT OF
GROUND

6. LETS GO BACK TO THE
BEGINNING

13. 12 BOOKS
60 COUNTRIES

15. I’VE GOT ALL THE
ANSWERS

16. 100 YEAR
PLAN

17. EVOLUTIONIS THE KEY TO SUCCESS

18. CHANGE VERSUS
EVOLUTION

19. SO WHAT IS
EVOLVING?

20. JUSTEVERYTHING

21. TWO TYPES OF
BUSINESS

22. AND THE GAP IS
GROWING

27. WELCOME TO THE AGE OF
NEWSISM

28. IT IS IMPACTING ALL
INDUSTRIES

29. EVEN THE OLDEST OF
RETAILERS

30. GET RID OF NASTY
LIMITING
BELIEFS

32. COMMIT TIME TO
LEARNING
NEW STUFF DAILY

35. WHY?

36. BECOME THE
GO TOBUSINESS

37. CHARGE WHAT YOU ARE
WORTH

38. PASSION EQUALS
PROFIT

41. COMMUNICATION IS
CHANGING

44. WE TELL PEOPLE HOW WE ARE THE
SAME AS…

45. WE NEED TO SHARE OUR
STORIES

46. STORIES CHANGE THE WAY WE FEEL ABOUT A
BUSINESS

47. AND LET PEOPLE INTO OUR
BUSINESS

48. WITH ALL KINDS OF
BENEFITS

51. OUR CUSTOMERS ARE
EVERYTHING

52. ARE CUSTOMERS LESS
LOYAL?

53. NO THEY HAVE DIFFERENT
EXPECTATIONS

54. MAKE EVERY CONNECTION
COUNT

55. DO WHAT OTHERS
WOn’T

56. DO SMALL REALLY
WELL

57. DO EXTRAORDINARY EVEN
BETTER

60. BECOME A PROUD
FLEARNER

61. LOOK SIDEWAYS
ALWAYS

62. DON’T BE AFRAID TO
LEAD

63. LOOK OUTSIDE YOUR OWN INDUSTRY FOR
HOT IDEAS

66. I’m NOT SAYING YOU’RE
BAD

67. I’m SAYING WE CAN ALL BE
BETTER

68. OUR CUSTOMERS EXPECT
MORE

69. WE BUY FROM PEOPLE WE
TRUST

70. ★ ALWAYS DOING THE RIGHT THING (A STRONG MORAL CODE)
★ IF YOU SAY YOU WILL DO IT - DO IT.
★ REPECT EVERY SINGLE PERSON YOU MEET.
★ MAKE EVERY INTERACTION COUNT.
★ BE KIND.
★ BE SUPPORTIVE.
★ DONT BITCH, MOAN AND GOSSIP.
★ DON’T LOSE A GOOD CUSTOMER OVER A MINOR ISSUE.
★ TREAT YOUR SUPPLIERS WELL.
★ PAY YOUR BILLS ON TIME.
★ SUPPORT YOUR LOCAL COMMUNITY.
★ SUPPORT YOUR INDUSTRY.

71. CORPORATE
KARMA

72. ASK YOURSELF ONE
QUESTION

74. MISERABLE
BASTARDS
CLUB

75. CHAPTERS IN EVERY
CITY

76. AND THEY WANT
YOU!

80. THINK LIKE A
FARMER

81. THE SEEDS WE SOW TODAY FEED US
TOMORROW

82. IT IS ALL ABOUT OPPORTUNITY NOT
GEOGRAPHY

83. IT HAS NOTHING TO DO WITH
SIZE

84. IT IS ABOUT EVERYTHING WE HAVE SPOKEN ABOUT
TODAY

86. EVOLUTIONIS THE KEY TO SUCCESS

87. www.andrewgriffiths.com.au
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