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Andy Topliffe DipM Cert DigM MCIM   August 2010   http://uk.linkedin.com/in/andytopliffe
Index
 About Andy Topliffe
 Advertising 
 Ad ti i               Employee 
                       E l
 Branding              communications
 Customer              Media relations
                       M di      l i
 communications        Product introductions
 Customer events       Sales literature
 Digital               Sponsorship
                       Contact details


                                               2
About Andy Topliffe
          y p
  Experience                                                         Professional Qualifications
        15 years professional B2C and B2B brand                          The Institute of Direct Marketing 
        marketing in global blue chip and small and 
        marketing in global blue chip and small and                      Certificate in Digital Marketing (Results 
                                                                         Certificate in Digital Marketing (Results
        medium sized businesses with UK, EMEA                              due August 2010)
        and Pacific experience (Full CV)                                 University of Greenwich Master’s Degree 
                                                                           in Marketing Part completed [1998‐2000]
  Core skills
  Core skills                                                            Chartered Institute of Marketing 
                                                                         Chartered Institute of Marketing
                                                                         Postgraduate Diploma in Marketing [1996] 
        Development and implementation of 
        marketing strategies, plans and campaigns                        BTEC Higher National Certificate 'Business 
                                                                          & Finance‘ [1994]
        Integrated marketing communications
                                                                          BTEC Ordinary National Certificate
                                                                          BTEC Ordinary National Certificate 
        Brand, product and account management                              'Business & Finance‘ [1992]
        Digital marketing development & 
        implementation
        Professional writing, PR and media liaison
        Professional writing, PR and media liaison                   Awards
        People, time and event management                                Max Power magazine Best Brand 
        Business development                                             Advertisement Award (1997)
        Hands‐on attitude, determined and goal                           Johnson Controls Corporate Merit Award 
        driven                                                           (
                                                                         (2009) nominated again in 2010
                                                                              )             g

About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          3
Advertising 
           g
        Advertising strategy development
        Agency selection
         ge cy se ec o
        Agency briefing & partnership
        Creative testing
        Media evaluation & selection
        Media buying
        Metric selection & measurement
        Metric selection & measurement
        Post‐campaign evaluation and 
        KPI/ROI analysis




About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          4
Branding
        g
        Brand evaluation & analysis
        Brand positioning & 
        Brand positioning &
        development of values, 
        messages and attributes
              g
        Creative development
        Brand communications &  
        Brand communications &
        guidelines
        Implementation and policing
          p                  p      g
        Brand metrics & 
        measurement
About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          5
Digital
   g
        Digital strategy development
        Website development & 
        Website development &
        maintenance
        Email marketing
        Email marketing
        Display advertising
        Search marketing
        Search marketing
        Web analytics, data & insight
        Online PR & social media
        Online PR & social media
        Integrating on‐ and off‐line 
        communications
About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          6
Events ‐ publicity
          p       y
        Planning – objectives, key messages, budget, 
        theme, location, KPI setting and 
        measurement
        Invitations & guest management, Sourcing & 
        selecting providers, Communications & 
        coordination, Media relations & on site 
        management
   Case study – April 2010
   Johnson Controls ‘Road to energy efficiency’ 1,200km 
   cycle ride by a team of 8 employees from Brussels to 
   Monaco to generate awareness and employee 
   engagement for inaugural Euro‐Mediterranean Energy 
   Efficiency Forum. 

   5 organised events en route, daily riders blog, photo 
   calls, employee communications, press event at finish. 
   Cost €40k and generated publicity valued at €200k 
   including local and national news print and TV coverage. 
   including local and national news print and TV coverage

About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          7
Events ‐ employee
            p y
        Planned and delivered 
        numerous employee 
        numerous employee
        events and conferences 
        from 20 to 250 people in 
        from 20 to 250 people in
        various locations across 
        Europe and Australia
             p
        At my last event 43% of 
        delegates rated it Good, 
            g                   ,
        57% rated it Excellent

About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          8
Events ‐ exhibitions
        Developed, delivered and 
        measured impact of high quality 
        measured impact of high quality
        exhibitions at major consumer and 
        trade events across Europe 
        including:‐
             Live (Consumer, electronics, UK)
             The Hi‐Fi Show (Consumer, electronics, UK)
             The Hi Fi Show (C                l t i UK)

             The British Motor Show (Consumer, automotive, UK)
             Autosport International (Consumer, automotive, UK)
             Max Power Live (Consumer, automotive, UK)
             Mostra Convegno (Trade, HVAC, Italy)
             Buildings of Belgium(Trade, HVAC, Belgium)
             DSEi (Trade, Military, UK)
About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          9
Events ‐ customer
        Organised numerous 
        corporate hospitality 
        corporate hospitality
        events (Participative and non‐
        participative) including 2 
        years of FIA GT2 
        sponsorship and 
        associated hospitality at 
        associated hospitality at
        all rounds. In total 
        entertained over 1,000 
        clients and media across
        8 countries

About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          10
Employee communications
   p y
        Highly experienced in 
        developing, delivering and 
        developing delivering and
        measuring employee 
        engagement through  
        engagement through
        communications
        Print , email, web 
        Print email web
        (intranet), direct mail, text 
        messaging, posters, 
                g g, p      ,
        meetings, conferences 
        and webinars
About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          11
Media relations
        Media & stakeholder analysis 
        Media & stakeholder relationship 
        development
        d l
        Development & issuing of media 
        information(100+ press releases issued and all have 
        been published)
             p        )
        Development of media tools (media packs, 
        case studies, image libraries, etc.)
        Identification and development of thought 
        leadership articles and interviews
        Media training for company spokespeople
        PR agency/network selection & 
        management
        Crisis communications
        Online reputation monitoring & response
        Coverage & buzz monitoring & reporting
About    Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                      Comms          launches    Comms                                          12
Product introductions
        Successfully launched over 50 
        B2C and B2B products and 
        B2C and B2B products and
        services using an integrated 
        marketing approach
        marketing approach
Case study – June 2007
Johnson Controls introduced a professional air 
                                   p
conditioning range into its European distribution 
channel  with first year sales target of $6m.  I developed 
all the sales support materials including print 
advertisements, sales brochures, technical literature, 
                  ,                 ,                   ,
point of sale, press release, sales presentation, 
dedicated employee portal, distributor CD‐ROM, press 
articles, price lists and sales team training all in 6 
languages, on‐time and on‐budget.
    g g ,                          g

About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          13
Customer communications
        Experienced in delivering 
        effective multi channel 
        effective multi‐channel
        communications
        Developed numerous 
                p
        distributor and end‐user 
        communications
        Developed trade sales 
        scheme for YORK Parts
        Organised distributor 
        O      i d di t ib t
        events and product 
        training
About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          14
Sales literature
        Developed 100+ pieces of sales 
        literature including product 
        and company brochures, case 
        and compan broch res case
        studies, white papers, etc.
        Ability to develop, write and 
        design literature myself or use 
        d i lit t              lf
        external agency
        Objective and key message 
        development
        d l           t
        Agency briefing
        Subject matter expert liaison
             j             p
        Knowledgeable about design 
        and print process and web 
        adaptation
             p
About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          15
Sponsorship
  p        p
        Researching, negotiating 
        and extracting maximum 
        and extracting maximum
        value out of corporate 
        sponsorship including:‐
             Mid‐tier sponsor of 
             Volkswagen F2 rally team 
             1995/6
             FIA GT2 sponsorship of 
             Bert Longin of CarSport
                     g          p
             2007/8
             The Cooling Industry 
             Awards 2007‐9
             A    d 2007 9
About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          16
Contact details
        Andrew Topliffe                                                  Email: 
                                                                         topliffe@hotmail.com
                                                                         topliffe@hotmail com
                                                                         LinkedIn: 
                                                                         http://uk.linkedin.com/in/an
                                                                         http://uk linkedin com/in/an
                                                                         dytopliffe
                                                                         Tel: +44 (0)1245 327324
                                                                         Tel: +44 (0)1245 327324




About   Advertising   Branding   Digital   Events   Employee   PR    Product   Customer   Literature   Sponsorship   Contact
                                                     Comms          launches    Comms                                          17

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Andrew Topliffe Portfolio August 2010

  • 1. Andy Topliffe DipM Cert DigM MCIM August 2010 http://uk.linkedin.com/in/andytopliffe
  • 2. Index About Andy Topliffe Advertising  Ad ti i Employee  E l Branding communications Customer  Media relations M di l i communications Product introductions Customer events Sales literature Digital Sponsorship Contact details 2
  • 3. About Andy Topliffe y p Experience Professional Qualifications 15 years professional B2C and B2B brand  The Institute of Direct Marketing  marketing in global blue chip and small and  marketing in global blue chip and small and Certificate in Digital Marketing (Results  Certificate in Digital Marketing (Results medium sized businesses with UK, EMEA  due August 2010) and Pacific experience (Full CV) University of Greenwich Master’s Degree  in Marketing Part completed [1998‐2000] Core skills Core skills Chartered Institute of Marketing  Chartered Institute of Marketing Postgraduate Diploma in Marketing [1996]  Development and implementation of  marketing strategies, plans and campaigns BTEC Higher National Certificate 'Business  & Finance‘ [1994] Integrated marketing communications BTEC Ordinary National Certificate BTEC Ordinary National Certificate  Brand, product and account management 'Business & Finance‘ [1992] Digital marketing development &  implementation Professional writing, PR and media liaison Professional writing, PR and media liaison Awards People, time and event management Max Power magazine Best Brand  Business development Advertisement Award (1997) Hands‐on attitude, determined and goal  Johnson Controls Corporate Merit Award  driven ( (2009) nominated again in 2010 ) g About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 3
  • 4. Advertising  g Advertising strategy development Agency selection ge cy se ec o Agency briefing & partnership Creative testing Media evaluation & selection Media buying Metric selection & measurement Metric selection & measurement Post‐campaign evaluation and  KPI/ROI analysis About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 4
  • 5. Branding g Brand evaluation & analysis Brand positioning &  Brand positioning & development of values,  messages and attributes g Creative development Brand communications &   Brand communications & guidelines Implementation and policing p p g Brand metrics &  measurement About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 5
  • 6. Digital g Digital strategy development Website development &  Website development & maintenance Email marketing Email marketing Display advertising Search marketing Search marketing Web analytics, data & insight Online PR & social media Online PR & social media Integrating on‐ and off‐line  communications About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 6
  • 7. Events ‐ publicity p y Planning – objectives, key messages, budget,  theme, location, KPI setting and  measurement Invitations & guest management, Sourcing &  selecting providers, Communications &  coordination, Media relations & on site  management Case study – April 2010 Johnson Controls ‘Road to energy efficiency’ 1,200km  cycle ride by a team of 8 employees from Brussels to  Monaco to generate awareness and employee  engagement for inaugural Euro‐Mediterranean Energy  Efficiency Forum.  5 organised events en route, daily riders blog, photo  calls, employee communications, press event at finish.  Cost €40k and generated publicity valued at €200k  including local and national news print and TV coverage.  including local and national news print and TV coverage About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 7
  • 8. Events ‐ employee p y Planned and delivered  numerous employee  numerous employee events and conferences  from 20 to 250 people in  from 20 to 250 people in various locations across  Europe and Australia p At my last event 43% of  delegates rated it Good,  g , 57% rated it Excellent About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 8
  • 9. Events ‐ exhibitions Developed, delivered and  measured impact of high quality  measured impact of high quality exhibitions at major consumer and  trade events across Europe  including:‐ Live (Consumer, electronics, UK) The Hi‐Fi Show (Consumer, electronics, UK) The Hi Fi Show (C l t i UK) The British Motor Show (Consumer, automotive, UK) Autosport International (Consumer, automotive, UK) Max Power Live (Consumer, automotive, UK) Mostra Convegno (Trade, HVAC, Italy) Buildings of Belgium(Trade, HVAC, Belgium) DSEi (Trade, Military, UK) About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 9
  • 10. Events ‐ customer Organised numerous  corporate hospitality  corporate hospitality events (Participative and non‐ participative) including 2  years of FIA GT2  sponsorship and  associated hospitality at  associated hospitality at all rounds. In total  entertained over 1,000  clients and media across 8 countries About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 10
  • 11. Employee communications p y Highly experienced in  developing, delivering and  developing delivering and measuring employee  engagement through   engagement through communications Print , email, web  Print email web (intranet), direct mail, text  messaging, posters,  g g, p , meetings, conferences  and webinars About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 11
  • 12. Media relations Media & stakeholder analysis  Media & stakeholder relationship  development d l Development & issuing of media  information(100+ press releases issued and all have  been published) p ) Development of media tools (media packs,  case studies, image libraries, etc.) Identification and development of thought  leadership articles and interviews Media training for company spokespeople PR agency/network selection &  management Crisis communications Online reputation monitoring & response Coverage & buzz monitoring & reporting About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 12
  • 13. Product introductions Successfully launched over 50  B2C and B2B products and  B2C and B2B products and services using an integrated  marketing approach marketing approach Case study – June 2007 Johnson Controls introduced a professional air  p conditioning range into its European distribution  channel  with first year sales target of $6m.  I developed  all the sales support materials including print  advertisements, sales brochures, technical literature,  , , , point of sale, press release, sales presentation,  dedicated employee portal, distributor CD‐ROM, press  articles, price lists and sales team training all in 6  languages, on‐time and on‐budget. g g , g About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 13
  • 14. Customer communications Experienced in delivering  effective multi channel  effective multi‐channel communications Developed numerous  p distributor and end‐user  communications Developed trade sales  scheme for YORK Parts Organised distributor  O i d di t ib t events and product  training About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 14
  • 15. Sales literature Developed 100+ pieces of sales  literature including product  and company brochures, case  and compan broch res case studies, white papers, etc. Ability to develop, write and  design literature myself or use  d i lit t lf external agency Objective and key message  development d l t Agency briefing Subject matter expert liaison j p Knowledgeable about design  and print process and web  adaptation p About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 15
  • 16. Sponsorship p p Researching, negotiating  and extracting maximum  and extracting maximum value out of corporate  sponsorship including:‐ Mid‐tier sponsor of  Volkswagen F2 rally team  1995/6 FIA GT2 sponsorship of  Bert Longin of CarSport g p 2007/8 The Cooling Industry  Awards 2007‐9 A d 2007 9 About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 16
  • 17. Contact details Andrew Topliffe Email:  topliffe@hotmail.com topliffe@hotmail com LinkedIn:  http://uk.linkedin.com/in/an http://uk linkedin com/in/an dytopliffe Tel: +44 (0)1245 327324 Tel: +44 (0)1245 327324 About Advertising Branding Digital Events Employee PR Product Customer Literature Sponsorship Contact Comms launches Comms 17