Career Objective: Utlize my 18 years of entrepreneurial mindset and education in Health Services Administration and Business Administration to improve the heath, social aware, and development of our diverse population, in addition, embrace learning new information systems and software with eagerness and professionalism
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1 human resources resume 2014
1. 1
Angela D. Moore
8180 Riverdale St. angela.moore1020@yahoo.com
Dearborn Heights, MI 48127 (313) 791-2425 / Cell: (313) 282-3522
Linkedin.com/in/admoore1020
Human Resources Recruiting Coordinator
Proficient with PC-based systems and the ability to learn new information systems and software
programs, maintain confidentiality and comply with HIPAA laws and regulations, knowledgeable
with large files and data sets, ability to initiate and maintain cross-team relationships, excellent
verbal and written communication skills, ability to pay attention to details with excellent
prioritization and organizational skills, and ability to establish and maintain positive and effective
work relationships with co/workers, clients, and employees.
· Employment and Recruitment
· Employee Safety
· Employee Relations and Communications
Professional Experience
Precious Wonders Childcare, Dearborn Heights, MI June 1996 ― Present
Childcare Director
· Promote positive image of the company and play a major role in making the program the #1
choice in educational programs for the communities we serve.
· Placing education and development of the children first and foremost.
· Spark imagination to build self-esteem, which help children discover new things each day.
· Planning the overall goals and determining the metrics to be used against the project baseline
· Maintain strict confidentiality of employees, children, and organizational information
according to HIPAA compliance.
· Motivate and Stimulate employees to achieve anticipated results.
· Sequencing activities and prioritizing work.
· Resolve issues and complaints promptly, which decreases the recurrence by 30% within the
business to ensure smooth and efficient implementation of the childcare program.
· Increase working relationships with local businesses, community organizations, and service
communities, which increase our community outreach involvement by 30%.
· Improved quality and productivity according to state and federal regulations, which increased
training programs attendance by 50%.
· Increase marketing incentives in the program, which increased parent involvement by 20%
and profitability by 30% within three-month period.
· Manage all records relating to admission, wages, purchases, payments, and other business
expenses, which manage to decrease the budget and increase profitability.
· Conduct non-judgmental approaches that reflect cultural competency and sensitivity to unique
needs and diverse population.
· Fulfilling licensing responsibilities in a professional, competent, fair, and courteous matter
· Recruit, select, and retain quality staff
Olsten Staffing Services, Southfield, MI December 1993 ― April 1996
Personnel Management/Recruiter
2. 2
· Managed a full range of skills: including general clerical, account and finance, production,
distribution and assembly, call center, and marketing support for temporary, temp to hire, and
permanent opportunities.
· Overseen pre-employment steps including: reference checks and background and drug tests
· Effectively communicated with employees, departments, administrators, applicants, and the
public for the purpose of providing information concerning employment, contractual
procedures, full-line of services, flexible staffing solutions, custom-match opportunities, to
increase our talent database and profitability.
· Engaged with staff in efforts to resolve investigations, grievance resolutions, performance and
absence management, complaints of unfair employment practices, and disciplinary actions.
· Maintained electronic documents in Human Resources Management System (HRMS), AS400,
for the purposes of locating accurate candidates’ demographics and evaluations results to
place qualified candidates for jobs openings.
· Evaluated the strengths and weaknesses of candidates through screening and interviews.
Education
· Master of Science, Health Services Administration, Central Michigan University, December
2011
· Bachelor of Science, Business Administration, Central Michigan University, August 2009
· Associate of Arts, Business, Henry Ford Community College, December 2005
Licenses/Associations/Certifications/Training
· State of Michigan, Department of Human Services Bureau of Children and Adult Licensing,
License # DG820247618
· Central Registry Clearance, Department of Human Services
· Chauffeur license
· Project Management coursework Projection completion: December 2014
· National Association for Professional Women, Mentor 2014
· National Kidney Foundation of Michigan, Community Health Worker, 2014
· Professional Women Network powered by Citi, 2014
· Detroit Young Professionals, 2013
· Knowledgeable of National Committee of Quality Assurance
· CPR, First Aid, & Blood Pathogens: American Red Cross (Certificates) Expires: 2015
· Recipient Rights, 2013
· HIPAA Basic, 2013
· EHR and HIPAA: Steps for Maintaining the Privacy and Security of Patient Information
· The Affordable Care Act, Your Patients, and You: Test Your Knowledge, 2014
· Infection Control and Standard Precautions, 2013
· Managing communicable diseases in childcare setting, 2012