Personal Information
Organización/Lugar de trabajo
Blackburn, United Kingdom United Kingdom
Ocupación
Customer Insight and Policy Manager at Together Housing Group
Sitio web
http://www.twinvalleyhomes.com
Acerca de
With a background is sales and marketing within the private sector both in the UK and Europe, has allowed me to develop a commercial perspective within the social housing market. All this experience has allowed me to develop into a well rounded manager with both strategic, people and operational experience with measurable outcomes of success within my career.
Specialties: Customer Service, Business Process Analysis, Customer Journey Mapping, Performance Management, Customer Involvement, Scrutiny, Service Standard Development, Survey Design and Analysis, Policy and Strategy Review, Project Management, Digital Inclusion Projects, Customer Insight