1. ANKIT PRATAP RAO
E-Mail: ankitprataprao@outlook.com Phone: +91-9819877211
Skype Id: ankit.rao84 LinkedIn: in.linkedin.com/in/ankitprataprao
Proficiency in eliciting Business Requirements, System Requirements, Technical Documentation, Application Design,
Development and Troubleshooting; targeting assignments in the areas of Application Support with an organisation of high
repute
Location Preference: Pune / Bangalore / Hyderabad
SKILL SET
Product Development
Application Maintenance & Support
Project Management
Root Cause Analysis
Competitor’s Research & Analysis
MIS Reporting & Documentation
SLA Compliance
Troubleshooting
Customer Relationship Management
PROFILE SUMMARY
 Result-oriented professional; offering nearly 8 years of rich experience in
Product Development, Application Support & Relationship Management
 Expertise in interacting with business users to analyse the business
process and requirements and transforming requirements into screens,
designing database, documenting and rolling out the deliverable
 Proven skills in creating complex reports by linking data from multiple
data providers, using free hand SQL, stored procedures & functionalities
 Worked on platforms like PL/SQL, Oracle 10g/11g, Linux and Autosys
 Exposure to Airline Revenue Accounting Domain & Airline Interline
business (Under SIS)
 Proficient in all aspects of software life cycle (SDLC) with waterfall and
hybrid development methodologies
 Hands-on experience in DR implementation & testing
 An effective communicator with excellent relationship building.
interpersonal, analytical, problem solving & leadership skills
ORGANISATIONAL EXPERIENCE
Accelya Kale Solutions Ltd., Pune (Mar’12-Present)
Client: LATAM Airways, Santiago
Growth Path:
Senior Programme: Mar’12-Sep’12
Lead Programmer Analyst: Sep’12- Present
JP Morgan, Powai, Mumbai as Application Development Support (Jul’11-Mar’12)
Kale Solution Ltd., Thane, Mumbai as Senior Programmer Analyst (Jun’08- Jul’11)
Key Result Areas:
 Eliciting business/system requirements & providing the customers with best solutions involving evaluation &
definition of scope of project and finalization of project requirements
 Monitoring multiple projects from conceptualization and visualization to technology mapping and final execution
 Ensuring timely completion & delivery of project to the client & extending production support of multiple applications
 Working on SQL database maintenance, performance tuning and development of server administration scripts
 Determining customers' needs and desires by specifying the research needed to obtain market information
 Providing information for management by special reports and analyses; answering questions and requests
 Conducting User Acceptance Testing (UAT); supporting clients during testing weeks to build and strengthen their
confidence in products
 Steering product demos for clients to build product knowledge and ensuring penetration & ramping-up the business
 Assisting the technical team in accomplishing related results as needed; upgrading the customer service centre to
meet the growing customer needs
Highlights:
 Awarded with Best Performer for the month of Nov’12, Jan’13 and Mar’13
 Analysed product features; evaluated factors that appeal to customers; provided valuable inputs during the planning,
design and development of revenue accounting products
 Successfully worked for:
o Vueling Airways in Barcelona, Spain as IT consultant
o Japan Airways and worked in Tokyo for 6 months
o Vietnam Airways in Hanoi VNA (ONSITE) for 6 months
 Rolled-out product communication strategies to ensure high brand recall & product engagement by end-users

2.  Took several cost saving initiatives such as automating different modules
 Acknowledged with many spot awards for solving critical issues reported by client in Vietnam Airways/Air
Berlin/Japan Airways in Accelya solutions Ltd.
PROJECTS HANDLED:
Title: Revera
Client: LATAM Airline
Period: Apr’13-Present
Designation: Application Development Support
Designation: Lead Programmer Analyst
Operating System: LINUX
Tools: PL/SQL Developer, Putty, TOAD, WinSCP, EditPlus, Desktop Intelligence & SCP
Team Size: 5
Description: Revera PRA is the most comprehensive passenger revenue accounting platform in the airline
industry. Its high level of automation minimized processing errors and maximized productivity. It
helped airlines respond to the demands of their internal customers with speed and accuracy.
Responsibilities:
 Analysed the needs to examine different inputs incoming files from airways companies; created GAP & ICD for the same
 Coordinated with client to make them understand on different prospect of current system/product
 Steered debugging stored procedures and functions, triggers, packages; developed new PL/SQL blocks to incorporate
new requirements
 Prepared procedures to make putty options and workarounds
 Created data to load the same in revenue accounting system
 Maintained new BO reports and identifying issues with the reports and if there are any changes in the query or data
then making those changes
 Wrote Shell Scripts for new requirements and modified the same
 Conducted performance tuning of SQL scripts in production, test and training databases
 Single-handedly managed IR/CR development
 Deployed new IRs, patch releases and hot-fixes in production as well as in training and test environments
 Received calls from the client to understand the specific requirement and coordinating with them
Title: IIPS (REVERA Interline)
Client: Air Berlin & Air Turkish
Period: Apr’13-Present
Designation: Senior Programmer Analyst
Description: Revera Interline simplified the interline processes. It was designed to help airlines capitalize on
the reengineering opportunities offered by SIS. It seamlessly connected with all revenue
accounting and financial systems, including legacy. REVERA Interline was powered by APEX, the
industry endorsed, highly accurate proration engine chosen by IATA.
Tools: PL/SQL Developer, Putty, TOAD, WinSCP, EditPlus, Desktop Intelligence & SCP
Team Size: 5
ACADEMIC DETAILS
2008 PG Diploma in Advanced Computing (Under C-DAC, Sunbeam) from DAC India University
2007 B.E. (Electronics & Telecommunications) from SSBT, Bambhori, Jalgaon
2002 12th from Kendriya Vidyalaya, CBSE Board
2000 10th from Kendriya Vidyalaya, CBSE Board
IT SKILLS
Operating Systems: Linux & Windows XP
Databases: Oracle 10g
Tools: PL/SQL Developer, Putty, TOAD, WinSCP, Edit Plus, Desktop Intelligence, SCP & Microsoft Excel
CERTIFICATION
 CDAC & ITIL (Foundation) Certified from PeopleCert Institute
PERSONAL DETAILS
Date of Birth: 10th May 1984
Languages Known: English & Hindi
Mailing Address: A502, 33 Keshav Kunj, Keshav Nagar, Mundwa, Pune

3. ANNEXURE
PROJECT HANDLED in JP Morgan, Powai Mumbai
Title: FSA/CAD (Capital Adequacy financial Reporting Database)
Client: Bank of England
Period: Jul’12-Mar’13
Designation: Application Development Support
Team Size: 5
Description: Worked on FSA/CAD for data processing and generating reports.
Tools: PL/SQL Developer, TOAD, Autosys & Linux
Responsibilities:
 Managed debugging stored procedures, triggers, packages; developed new PL/SQL blocks to incorporate new requirements
 Prepared Shell Scripts as per the requirement from the bank and the test cases and published to all the stakeholders
 Reviewed the Autosys jobs and coordinated with different feed supplier
 Attended the calls of clients to gather the requirement and better understanding
PROJECT HANDLED in Kale Solution Ltd., Thane Mumbai
Title: Revera
Period: Jun’08-Jun’12
Designation: Senior Programmer Analyst
Description: Revera PRA helped airlines respond to the demands of their internal customers with speed and
accuracy. With its powerful business intelligence capabilities and real-time revenue reporting,
Revera delivered tangible business value for the airlines.
Client: Vietnam Airways & Flybe
Operating System: LINUX
Tools: PL/SQL Developer, Putty, TOAD, WinSCP, EditPlus, Desktop Intelligence & SCP
Team Size: 4s