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12-112-1
Distribution Channels
• A set of interdependent organizations
(intermediaries) involved in the process
of making a product or service available
for use or consumption.
• Channel decisions
– affect other marketing decisions
– involve long-term commitments
12-212-2
Why Use Distribution Channels?
• To make the product or service available to
consumers.
– risk
– cost
12-312-3
Direct Channels of Distribution
• Manufacturer’s sales office
• Manufacturer’s branch office
• Catalog mail order
12-412-4
Why Use Distributors?
• Efficiency
• Information
• Contact and promotion
• Matching
• Transportation and storage
• Financing and risk taking
• Negotiation
12-512-5
Role of IntermediariesRole of Intermediaries
• Greater efficiency in making goods
available to target markets.
• Intermediaries provide
–Contacts
–Experience
–Specialization
–Scale of operation
• Match supply and demand.
12-612-6
Channel FunctionsChannel Functions
•Information
•Promotion
•Contact
•Matching
•Negotiation
•Physical Distribution
•Financing
•Risk taking
12-712-7
Channel LevelsChannel Levels
•Manufacturer
•Wholesaler
•Retailer
•Consumer
12-812-8
Channel Behavior and ConflictChannel Behavior and Conflict
• The channel will be most effective when:
– each member is assigned tasks it can do best.
– all members cooperate to attain overall channel goals
and satisfy the target market.
• Focus on individual goals leads to conflict
– Horizontal ConflictHorizontal Conflict occurs among firms at the same level
of the channel.
– Vertical ConflictVertical Conflict occurs between different levels of the
same channel.
12-912-9
Vertical Marketing SystemsVertical Marketing Systems
• A vertical marketing system (VMS) is one in which
the main members of a distribution channel—
producer, wholesaler, and retailer—work together
as a unified group in order to meet consumer
needs.
• Corporate
– common ownership at different channel levels
• Contractual
– contractual agreement among channel members
• Administered
– leadership assumed by dominant membersleadership assumed by dominant members
12-1012-10
Corporate
A corporate vertical marketing system can be involved with the
ownership that of the levels of distribution or production chain that is
associated with a single company
Contractual
This is a kind of vertical marketing system that has formal agreement
involved in it that exists between various levels that of the production
or it can be between the levels of distribution channel. This is done
for coordinating the overall process that is related with the particular
company. A common form of contractual VMS is franchising.
12-1112-11
Administered
this is a kind of VMS that has one member from the production as
well as the distribution chain has more dominance and they
organize the whole nature that is associated with the vertical
marketing system in an informal manner. This is due to the sheer
size that is associated with the company.
12-1212-12
Innovations in Marketing SystemsInnovations in Marketing Systems
Horizontal MarketingHorizontal Marketing
SystemSystem
Horizontal MarketingHorizontal Marketing
SystemSystem
Hybrid MarketingHybrid Marketing
SystemSystem
Hybrid MarketingHybrid Marketing
SystemSystem
Two or more
companies at one
channel level join
together to increase
coverage
Example:Banks in
Grocery Stores
A single firm sets up
two or more
marketing channels
to increase coverage
Example:Retailers,
Catalogs, and Sales
Force
12-1312-13
Channel Design DecisionsChannel Design Decisions
Analyzing Consumer Service NeedsAnalyzing Consumer Service Needs
Setting Channel Objectives & ConstraintsSetting Channel Objectives & Constraints
Exclusive
Distribution
Exclusive
Distribution
Selective
Distribution
Selective
Distribution
Intensive
Distribution
Intensive
Distribution
Identifying Major AlternativesIdentifying Major Alternatives
Evaluating the Major AlternativesEvaluating the Major Alternatives
12-1412-14
Channel Management DecisionsChannel Management Decisions
SelectingSelecting
MotivatingMotivating
EvaluatingEvaluating
FEEDBACK
12-1512-15
Goals of Logistics systemGoals of Logistics system
• Provide a Targeted Level of Customer Service at
the Least Cost.
• Maximize Profits, Not Sales.
Higher Distribution Costs/
Higher Customer Service Levels
Lower Distribution Costs/
Lower Customer Service Levels
12-1612-16
Logistics FunctionsLogistics Functions
• Order Processing
• Warehousing
• Inventory Management
• Transportation
• Design system to minimize costs of attaining
objectives
12-1712-17
Transportation ModesTransportation Modes
Rail
Nation’s largest carrier, cost-effective
for shipping bulk products, piggyback
Rail
Nation’s largest carrier, cost-effective
for shipping bulk products, piggyback
Truck
Flexible in routing & time schedules, efficient
for short-hauls of high value goods
Truck
Flexible in routing & time schedules, efficient
for short-hauls of high value goods
Water
Low cost for shipping bulky, low-value
goods, slowest form
Water
Low cost for shipping bulky, low-value
goods, slowest form
Pipeline
Ship petroleum, natural gas, and chemicals
from sources to markets
Pipeline
Ship petroleum, natural gas, and chemicals
from sources to markets
Air
High cost, ideal when speed is needed or to
ship high-value, low-bulk items
Air
High cost, ideal when speed is needed or to
ship high-value, low-bulk items
12-1812-18
Integrated Logistics ManagementIntegrated Logistics Management
Concept Recognizes that Providing Better Customer
Service and Trimming Distribution Costs Requires
TeamworkTeamwork, Both Inside the Company and Among All
the Marketing Channel Organizations.
Cross-Functional Teamwork inside
the Company
Cross-Functional Teamwork inside
the Company
Building Channel PartnershipsBuilding Channel Partnerships
Third-Party LogisticsThird-Party Logistics

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New distribution ppt

  • 1. 12-112-1 Distribution Channels • A set of interdependent organizations (intermediaries) involved in the process of making a product or service available for use or consumption. • Channel decisions – affect other marketing decisions – involve long-term commitments
  • 2. 12-212-2 Why Use Distribution Channels? • To make the product or service available to consumers. – risk – cost
  • 3. 12-312-3 Direct Channels of Distribution • Manufacturer’s sales office • Manufacturer’s branch office • Catalog mail order
  • 4. 12-412-4 Why Use Distributors? • Efficiency • Information • Contact and promotion • Matching • Transportation and storage • Financing and risk taking • Negotiation
  • 5. 12-512-5 Role of IntermediariesRole of Intermediaries • Greater efficiency in making goods available to target markets. • Intermediaries provide –Contacts –Experience –Specialization –Scale of operation • Match supply and demand.
  • 8. 12-812-8 Channel Behavior and ConflictChannel Behavior and Conflict • The channel will be most effective when: – each member is assigned tasks it can do best. – all members cooperate to attain overall channel goals and satisfy the target market. • Focus on individual goals leads to conflict – Horizontal ConflictHorizontal Conflict occurs among firms at the same level of the channel. – Vertical ConflictVertical Conflict occurs between different levels of the same channel.
  • 9. 12-912-9 Vertical Marketing SystemsVertical Marketing Systems • A vertical marketing system (VMS) is one in which the main members of a distribution channel— producer, wholesaler, and retailer—work together as a unified group in order to meet consumer needs. • Corporate – common ownership at different channel levels • Contractual – contractual agreement among channel members • Administered – leadership assumed by dominant membersleadership assumed by dominant members
  • 10. 12-1012-10 Corporate A corporate vertical marketing system can be involved with the ownership that of the levels of distribution or production chain that is associated with a single company Contractual This is a kind of vertical marketing system that has formal agreement involved in it that exists between various levels that of the production or it can be between the levels of distribution channel. This is done for coordinating the overall process that is related with the particular company. A common form of contractual VMS is franchising.
  • 11. 12-1112-11 Administered this is a kind of VMS that has one member from the production as well as the distribution chain has more dominance and they organize the whole nature that is associated with the vertical marketing system in an informal manner. This is due to the sheer size that is associated with the company.
  • 12. 12-1212-12 Innovations in Marketing SystemsInnovations in Marketing Systems Horizontal MarketingHorizontal Marketing SystemSystem Horizontal MarketingHorizontal Marketing SystemSystem Hybrid MarketingHybrid Marketing SystemSystem Hybrid MarketingHybrid Marketing SystemSystem Two or more companies at one channel level join together to increase coverage Example:Banks in Grocery Stores A single firm sets up two or more marketing channels to increase coverage Example:Retailers, Catalogs, and Sales Force
  • 13. 12-1312-13 Channel Design DecisionsChannel Design Decisions Analyzing Consumer Service NeedsAnalyzing Consumer Service Needs Setting Channel Objectives & ConstraintsSetting Channel Objectives & Constraints Exclusive Distribution Exclusive Distribution Selective Distribution Selective Distribution Intensive Distribution Intensive Distribution Identifying Major AlternativesIdentifying Major Alternatives Evaluating the Major AlternativesEvaluating the Major Alternatives
  • 14. 12-1412-14 Channel Management DecisionsChannel Management Decisions SelectingSelecting MotivatingMotivating EvaluatingEvaluating FEEDBACK
  • 15. 12-1512-15 Goals of Logistics systemGoals of Logistics system • Provide a Targeted Level of Customer Service at the Least Cost. • Maximize Profits, Not Sales. Higher Distribution Costs/ Higher Customer Service Levels Lower Distribution Costs/ Lower Customer Service Levels
  • 16. 12-1612-16 Logistics FunctionsLogistics Functions • Order Processing • Warehousing • Inventory Management • Transportation • Design system to minimize costs of attaining objectives
  • 17. 12-1712-17 Transportation ModesTransportation Modes Rail Nation’s largest carrier, cost-effective for shipping bulk products, piggyback Rail Nation’s largest carrier, cost-effective for shipping bulk products, piggyback Truck Flexible in routing & time schedules, efficient for short-hauls of high value goods Truck Flexible in routing & time schedules, efficient for short-hauls of high value goods Water Low cost for shipping bulky, low-value goods, slowest form Water Low cost for shipping bulky, low-value goods, slowest form Pipeline Ship petroleum, natural gas, and chemicals from sources to markets Pipeline Ship petroleum, natural gas, and chemicals from sources to markets Air High cost, ideal when speed is needed or to ship high-value, low-bulk items Air High cost, ideal when speed is needed or to ship high-value, low-bulk items
  • 18. 12-1812-18 Integrated Logistics ManagementIntegrated Logistics Management Concept Recognizes that Providing Better Customer Service and Trimming Distribution Costs Requires TeamworkTeamwork, Both Inside the Company and Among All the Marketing Channel Organizations. Cross-Functional Teamwork inside the Company Cross-Functional Teamwork inside the Company Building Channel PartnershipsBuilding Channel Partnerships Third-Party LogisticsThird-Party Logistics