Anna Sergeeva

Toronto, Canada Area Canada

Operations Manager at RecordXpress Inc.

Technology / Software / Internet

• PMP certified • Bachelor of Information Systems and Records Management. • Project Management Certificate, Humber College, Toronto, ON • Scheduled to take a Process Improvement course (Six Sigma, Lean) in December 2015 • 15 years in records management field • 15 years in operations, office administration and customer service • 5 years of project management experience • 1 year of experience as Business Analyst • 10+ years experience to manage various teams up to 25 people • 2 years of experience as Business Trainer • Extensive experience to draft different types of documentation, such as contractual documentation, SOP, Company Policies, RFP and RFQ, Training materials