Anne charlotte perrigaud handout-proz.com conference 2012

Mobile devices & cloud computing

A risk or an opportunity
for the language
industry?

Anne-Charlotte Perrigaud ©
Freelance Translator
2012 Proz.com International Conference
Barcelona, Saturday June 9th 2012

Mobile devices and cloud computing

1. A changing world
2. Many opportunities to leverage
3. But this is not risk free
4. Tips for mobile security

2012 Proz.com International Conference in Barcelona Anne-Charlotte Perrigaud
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Introduction

3 © 3

Before… Now

4 ©

Mobile devices are part of daily life…

5 ©

Cloud computing…

6 ©

Viewpoints on cloud computing

7 ©

ISP to cloud evolution

8 ©

The house analogy…

You can either

Build a house
or
Rent an
apartment

9 ©

Let’s translate this to cloud computing

10 ©

Our world in 2012 and beyond…

Global
Customers, Resources, IPs are acquired everywhere)

Digital Life Convergence
(Work and Personal lines are blurring)

Work
Transparency (Mobility Trend)
Remotely
(Blogs, Social Computing)

11 ©

What trends in companies?

 1 billion mobile workers in 2010 (Forrester Research)
 86% companies find smartphone security
« important » or « critical » (Enterprise Strategy
Group 2010)
 43% prefer « as a service » mobile solutions
(Enterprise Strategy Broup 2010)
 20% companies prefer a non integrated MDM
solution (Gartner)

12 ©

Private/personal life are converging

 A day in the life of a freelancer

Mox, Friday May 18th 2012

13 ©

Your life in your pocket

14 ©

What is the impact on us as
Freelancers in 2012?

 Working from the cloud
 Using SaaS, PaaS, IaaS
 Impacts on productivity
 Social networking

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The cloud for language professionals

Employees

Customers

Suppliers

16 ©

Communication tools…

17 ©

Communicating via social networks

 Increasing success

 Very different users

 Their very nature is promoting exchanges

18 ©

3 types of services

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Impact on productivity

 You’ll spend less time on management tasks
 You’ll have more time for productive work
 More time for value added activities

20 ©

Productivity & management tools

 GroupShare
 Wordfast Anywhere
 XTM
 Crowdsourcing
 XTRF…

21 ©

Using cloud-based tools (1/2)

 Management Tools
– XTRF
– Other Tools

22 ©

Using cloud-based tools (2/2)

 Cloud-Based CAT Tools
– WordFast Anywhere
– GroupShare
– XTM

23 ©

What about cloud storage?

 It can save you money
 It can be fast.
 However, there are still security concerns.
 And since pricing is based on a variety of
variables, it may be tricky to determine in
advance what your total costs will be.

24 ©

Promoting your business online

 Social networks
– Pinterest
– Facebook
– Twitter
– Google+
– LinkedIn

25 ©

What are the benefits?

 Pay as you go
 Access from anywhere
 Focus on translating, not IT issues
 Work faster
 Communicate better

26 ©

What are the challenges?

 No familiarity with working on the cloud
 Lack of integration with existing systems
 Access issues
 Not always knowing where your data is stored
 Not always knowing who has access to your data
 Concerns over regulatory compliance, and auditing
 Concerns over the long term viability
 Limited reporting and analytics features
 SECURITY FEARS
27 ©

Mobile security :
5 major risks (ENISA, 2010)

 The smartphone is stolen or lost and its memory or removable media
are unprotected, allowing an attacker access to the data stored on it
(High)
 The smartphone user unintentionally discloses data on the smartphone
(High)
 The smartphone is decommissioned improperly allowing an attacker to
access to the data on the device » (High)
 An attacker collects user credentials (such as passwords and credit
card numbers) by means of fake apps or (SMS, e-mail) messages that
seems genuine (Medium)
 The smartphone has spyware installed, allowing an attacker to access
or infer persoanl data, Spyware covers untargeted collection of
personal informaiton as opposed to targeted audience (Medium)

28 ©

Other risks

29 ©

Security concerns (1/2)

 96% of companies think that security functions are
‘important’ or ‘extremely important’

 43% of companies state they have a marked
preference for management ‘as a service’ solutions

 20% of companies think they have no need to
migrate to more integrated solutions to cope with the
complex mobile environment
(Gartner 2011)
30 ©

Security concerns(2/2)

 Since the first mobile viruses appeared, security
editors are announcing the emerging of malware
directed against mobiles
 Thefts and infringements to privacy from applications
are more tangible threats

 Botnets are detected on mobile OS, but they are not
widespread at the moment
(CLUSIF, 2011)
31 ©

My business needs…

 Security
 High Availability
 Reliability
 Privacy

32 ©

10 recommendations from French Cnil

 Adopting a strict password policy
 Designing a policy for creating and suppressing user accounts
 Setting up the automatic locking of stations
 Identifying precisely who can have access to files
 Being careful regarding data confidentiality when working with
subcontractors
 Making the local network safe
 Making the physical access to premises safe
 Anticipating the risk of losing or disclosing data
 Anticipating and formalizing an IT security policy
 Raising awareness of users regarding ‘IT Risks’ and local
legislation (‘loi informatique et libertés’)
33 ©

Where do I start?

 Knowing what is your sensitive data
 Detecting significant security risks for the
company
 Creating regulations and ‘Best Practices’
policies
 Limiting productivity loss (personal e-mailing/
social networks, web surfing)

34 ©

How do I minimize the risk? (1/2)

 Encrypting electronic messages
 Applying automatic locking of laptops, tabs and
phones in case they are not used for a certain period
of time
 Resetting smartphones and tabs in case they are
lost or stolen using remote control management tools
 Setting devices so that they lock after a predefined
number of unsuccessful access attempts

35 ©

How do I minimize the risk? (2/2)

 Anticipating potential incidents and
ways of reacting (rules, processes,
contracts)
 Automating processes (XTRF, etc.)
 Raising awareness on Security issues
 Knowing the legal aspects
(technological and legal watch)
36 ©

The risks of convergence

 Malware in applications (Facebook)
 Data leaks (Datasift and Twitter)
 Files on your SD card
 Information in your mail box
 Passwords to Internet accounts
 Productivity loss (surfing for fun, etc.)

39 ©

But remember…

 Major risks are linked to user behavior

 No technical tool can help:
– A memory stick can be lost/stolen
– Laptops found in taxis in London everyday
– Business people calling with clients on the train
– Eavesdropping on the train/plane, etc.

41 ©

Use your commonsense

•Avoid parallel markets
•Only install useful applications
•Be careful on social networks
•Beware of theft in the tube, plane, etc.
•Limit your use of mobiles in public areas

•PLUS…
•Have a disaster recovery plan
•Use app killers
•Use antivirus apps
42 ©

7 precautions

 Secure your device with a password
 Make mobile-phone backup a priority--and a habit
 Add owner Info to your phone's locked home screen
 Keep list of ‘Emergency’ contacts away from phone
 Prepare phone-location and remote-wipe Services
 Reduce sensitive info, Apps stored on your device
 Encrypt or protect data stored on media card
 Do not jailbreak your smartphone

43 ©

Trends for tomorrow…

Mobiles will be used for almost everything : calling
people, surfing the Internet, sending e-mails…

44 ©

Contact

Anne-Charlotte PERRIGAUD
Freelance Translator

E-FRENCHTRANSLATIONS
18 le Clos Bellanger
35890 Bourg des Comptes – France
http://www.e-frenchtranslations.com
contact@e-frenchtranslations.com

Proz Profile:
http://www.proz.com/translator/33889

52 ©

Anne charlotte perrigaud handout-proz.com conference 2012

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