1. Proven Methodology
CCI’s employee engagement survey is based on extensive research and analysis, coupled with the
work and theory of respected thought leaders in the field. Our methodology has been proven across
industries, with surveys administered to over 25,000 participants in 16 countries and in multiple
languages. We continually refine our model by analyzing our dataset to ensure we measure factors
with the strongest correlation to employee engagement.
Focus on Outcomes
Studies leave no doubt about the link between employee engagement and business outcomes such
as quality, retention, sales, productivity, customer satisfaction, and job satisfaction. The issues and
factors that affect employee engagement ultimately affect a company’s profitability and bottom line.
We partner with organizations of all sizes to align our employee engagement survey solutions with
our client’s desired outcomes.
Leveraging Data
We work with clients to ensure a clear understanding of the employee engagement survey data, the
implications, and meaningful next steps. We provide clients with access to an interactive, online tool
to filter and analyze the results. We also provide a comprehensive analysis of themes and trends.
From the data, clients gain important insights about the level of employee engagement in their
organization. CCI then helps the client launch a plan to build on strengths and address challenges.
Employee Engagement
Harness the full potential of your workforce
Talent Development

2. Our Survey Offers:
• FUNCTIONALITY: Survey results can be filtered by location, tenure, business unit, job
classification, functional area, and engagement score, allowing for in-depth analysis.
• CUSTOMIZATION: Survey-specific questions can be incorporated into the survey, tailored to
organizational needs.
• VERSATILITY: Survey results can be translated to any language and can be administered to meet
the needs of the client (electronic, paper, kiosk, etc.).
Harness the full potential of your workforce
Contact CCI today. 800-214-7537 | www.CCIconsulting.com
“In general, I have not been impressed with previous engagement surveys. However, CCI’s
survey provided the best process and analysis tool that I’ve experienced. Rather than being
overwhelmed with data, the survey results were easy to understand and we were able to drill
down in detail to determine what actions to take.”
President, Manufacturing Company
“This online survey tool far exceeds my wildest expectations. The tool is easy to use and
allows us to take a deeper dive by filtering the data to focus on areas where we can improve
engagement.”
Senior Executive, Financial Services Organization
The Four Factors of Engagement
CCI’s employee engagement survey measures four factors of engagement. Role clarity and work
context are precursors that must be present before engagement can be created, while job
satisfaction and organizational commitment are catalysts that drive active engagement.
Role Clarity
Do employees understand job expectations
and have the resources to do their job
effectively?
Job Satisfaction
How much satisfaction are employees
experiencing from the job itself and are
they motivated to do their job well?
Work Context
How do employees perceive their physical
environment, nature of supervision,
relations with co-workers, and equity
of rewards and consequences?
Organizational Commitment
Are employees aligned with the
organization’s vision, mission, values,
and objectives?
PRECURSORS
CATALYSTS
Organizations with a highly engaged workforce have:
50%higher
shareholder return
12%-34%higher customer
satisfaction ratings
60%higher
quality
18%higher
productivity
Source: BI Worldwide