1. Anthony Ohler 1421 S. Burdick St.
Kalamazoo, MI 49001
(269) 377-2780
a.j.ohler3@gmail.com
EXPERIENCE
Advantage Computers, Kalamazoo, MI — Lead Technician
July 2011 - Present
Software, hardware and networking support for small and medium size
businesses. Respond to troubleshoot, and resolve all software and
hardware services requests either remotely or on site. Prioritize service
requests. Maintain Backups and updates. New hardware and software
installs. Document services and add internal knowledge base.
Route 66 Technologies, Kalamazoo, MI Manager/Technician
Sept 2009- July 2011
Managed local computer repair shop/store. Repaired, updated, and
maintained computers for customers. Repaired broken cell phone
screens. Trained other employees in computer repair and sales.
Promoted to work for partner company Advantage Computers.
Little Caesars Pizza, Kalamazoo, MI — Shift Manager
July 2007 - Dec 2009
Managed a crew of 2-10 employees each shift. Trained new employees.
Responsible for counting safe/registers each morning or night.
EDUCATION
Western Michigan University, Kalamazoo, MI
2006-2008
Attended WMU completing some courses mostly general education
classes
Mattawan High School, Mattawan, MI- Graduate of 2006
SKILLS
Excellent at
diagnosing and repairing
software and hardware issues
through research. Quick
learner always able to adapt
to changing software. Great
customer service.
Software Support Experience
All versions of Windows and
Windows Server Operating
systems.
Microsoft Office Suite
Microsoft Exchange, Office
365, Gmail and other email
providers/clients.
VMware Products and other
virtualization platforms.
Active Directory, Group
Policy, SQL, IIS.
Quickbooks and Quickbooks
point of sale.
Various point of sale software
suites for restaurants, retail
stores.
Mac OSX
Certifications
American Heart Association
First Aid/CPR AED
Certification, Exacq
Technologies DVR Software
certification, Kantech
Corporate Edition
Certification, Lift Operator,
Chauffeur License