The document discusses employee suggestion systems and why most fail as well as how successful companies utilize them. It notes that most systems fail due to creating bureaucracy around ideas, paying for ideas that should be part of employees' regular jobs, suggestions turning into complaints, and finding resources to implement ideas. Successful companies keep the systems simple, reward employees for their time spent improving processes, use supervisors as coaches to help ideas grow, and have employees implement their own ideas.
2. Lean is a business philosophy that engages
everyone in daily improvementAntonius P. Bramono
3. The focus of Lean is the elimination of wasteful
activity & using a collection of Lean Methodologies for
training, managing, and solving problems
Antonius P. Bramono
4. Many companies adopt an Employee Suggestion System
as a one of Lean Methodologies because they know the
power of employee ideas Antonius P. Bramono
5. But most the Employee Suggestion
Systems fail Antonius P. Bramono
14. At Toyota, more than 700,000 improvement ideas are
implemented each year. If each of these ideas save
the company only $100, the savings become an
impressive $70,000,000. Antonius P. Bramono
15. “How are so many ideas implemented when all
of them require resources and planning? Who
implements the ideas? How are the ideas
prioritized?” Antonius P. Bramono
16. People are encouraged to come up with creative ideas for
their own work area or process, it is rare that an idea
involves such a large scope that the individual cannot
contribute to its implementation. It is also rare that the
suggestion is a complaint. Antonius P. Bramono
17. The essence of Employee Suggestion System following
Kaizen principles that to teach employees the principles
of improvement, focus them on improving their own job,
and document what they have done. Antonius P. Bramono
18. The ideas are implemented by the person who comes
up with it. They work with their supervisor, who
coordinates the timing and resources to implement
the idea. Antonius P. Bramono
19. When the creative idea is documented and submitted,
the idea is already implemented. There is certainly a
review process, but this occurs at the lowest level
possible, as quickly as possible. Antonius P. Bramono
22. At Toyota, rewards for ideas are really compensation
for the employee’s time, because their creative ideas are
created and documented not during regular work hours
but during breaks, after hours, and personal time.Antonius P. Bramono
23. In effect, Toyota is thanking the employees for
spending their own time (off the clock) for
thinking of ways to improve the companyAntonius P. Bramono
25. Your supervisor is your Idea Coach. It was still the
employee’s idea, but by working with a more experienced
person (your supervisor). Every idea was developed into a
good idea that could work.
Antonius P. Bramono