POM

1. Total Quality
Management
Akanksha Mathur
Anukriti Mishra
Rashi Jhanwar
Shruti Kumari
Shweta Kumari

2. INSTRODUCTION
What?
Total quality management is
determined by analyzing the
product before or during the
manufacturing periods to
eliminate all faults and flaws,
instead of checking or analyzing
the product after it is
manufactured.
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3. “
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4. Benefits of TQM
⊡ Less product defects.
⊡ Satisfied customers.
⊡ Lower costs
⊡ Well-defined cultural
values.
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5. Principles of
Total Quality
Management
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6. Customer-Focused
All products must fulfil the
quality standards to satisfy the
customers' needs, desires,
and requirements.
Principles of Total Quality
Management
Involvement of the
Employee
Each employee taking part
effectively and efficiently in the
quality analysis of the product will
lead to a high-quality outcome.
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7. Principles of Total Quality
Management
Process-Centred
It is considered process-
centred as it focuses strictly
on the procedure of quality
management. The product
taken into consideration
needs to eliminate any flaws
at the initial stage.
Strategic Approach
The involvement of new
strategies, high-quality tools,
and new analysis structures
must be considered a
strategic approach to
improving the quality and
reputation of the company.
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8. Principles of Total Quality
Management
Continuous
Improvement
Quality standards
must be increased as
per the growing
market.
Decision Making
The supervisor or the
leader must be
appointed who has
great decision-making
skills.
Communication
The proper
communication will
set up an enhanced
environment for
analysis and the
quality check of the
product.
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9. PDCA cycle
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10. PDCA cycle
DO
PLAN CHECK
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ACT

11. PDCA cycle
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Planning Phase
Employees are required to do
necessary research and
collect relevant data which
would help them find solutions
to all the problems.
Doing Phase
Strategies are devised and
implemented to overcome the
challenges faced by
employees.
Here people actually do a
comparison analysis of before
and after data to confirm the
effectiveness of the processes
and measure the results.
Checking Phase
Employees document their
results and prepare
themselves to address other
problems.
Acting Phase

12. CONCLUSION
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13. CONCLUSION
⊡ It determines the defects and flaws of an object during the
manufacturing period Satisfied customers.
⊡ It is a cost-effective management system as well as it
improves the productivity, profitability, and scalability of a
company. Well-defined cultural values.
⊡ It plays a vital role in improving the reputation of the
company and enhancing the communication and
interrelation among the employees.
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14. THANK YOU!!!!
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