1. 1
Anurag Diwakar
_____________________________________________________________
AGE:
31
ADRESS:
2/16 Nursery Road
Philpstown
Christchurch
New Zealand
CONTACT DETAILS:
Email: diwakar666@gmail.com
Home Ph: (03)9671337
Mobile: 0211353540
PERSONAL DETAILS:
D.O.B: 12/12/1985
Sex: Male
Marital Status: Married
EDUCATION:
Finished my primary school education at Mahatma Gandhi Memorial Primary
School. (1999)
Finished my high school studies at Mahatma Gandhi Memorial High School.
(2003)
Completed my certificate in Digital Media at Fiji Institute of Technology. (2005)
Completed my Graduate Diploma at Unitec.
2. 2
AWARDS:
Fiji Intimidate Examinations (1996).
Fiji Entrance Examination (1998).
Fiji Junior Certificate (2000).
Fiji School Leaving Certificate (2004)
Certificate in Digital Animation (2007)
Forklift License(F Endorsed)
Certificate Of Approval As An Accredited Person(M.P.I-48160)
WORK EXPERIENCE:
Worked As a one on one sales person at Vodafone Suva For 6 months (Feb 23rd
2006-20th Dec 2007)
General Duties- 1 on 1 sales for mobile sales
Banking
Merchandising
Worked at Farmers Manukau, as a merchandiser/customer care and a security
personal (Feb12th 2007-Nov 28th 2007).
General Duties- Restocking
Stock Rotation
Merchandising
Worked at Farmers East gate as Security Personal (Dec 2nd 2007-Feb12th 2008)
General Duties- Preventing loss of properties
Monitoring via cameras
Worked at Belfast Timber and Klin (Feb 14th 2008-June28th 2008).
General Duties- Machining hand
Machine Maintenance
Stacking and restacking of timber
Worked part time at Coyotes bar working as a bartender/glassie.(Jun 30th 2008-8th
sep 2008)
General Duties- Stock Rotation
Cleaning
Bartending
3. 3
Worked as a grave yarder/Customer care For Shell Nz Under Forest holdings(9th
Sep 2008-29th Sep 2009)
General Duties- Lone Staff
Merchandising
Face to face sales with customers
Looked after the whole shop in the graveyard shift
Worked at Aucom Electronics as outwards goods dispatcher (October 2009-June
7th 2012)
General Duties- Outwards dispatching of the products all of them
Pallet organization
Shipping slips ie organizing truck for pickups and drop offs
Looking after the loss of products if incorrectly dispatched
Was Employed with Macpac NZ working as a DC Leading Hand(June 10th
2012-March 2014)
General Duties- Inwards/outwards dispatching
Pallet organization
Organizing shipping
Stock rotation
Vanning and devanning containers
Forklift Driving
Looked after about 6 people under me
Organized day to day logistics
Currently employed with Vodafone New Zealand as Outbound /Inbound Sales
Representative (March 2014 – Ongoing)
General Duties- Looking after inbound ques and call backs
Training new people
Assisting agents that are looking for help
Inbound and outbound retention agent
Assisting team leaders and 2ics in escalations
Trying new campaigns for outbound work
Fibre escalation specialists
Mobile retention ie looking after existing customer’s inb/out
New connection training done as well, can swap to inbound
Outbound retention specialist ie callbacks for complaints
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REFEREES:
John O Melly Production team leader Aucom Electronics-(03)3388104
Nitesh Singh Dispatch Coordinator Aucom Electronics-(03)3388280
Paul Ducray Business Unit Manager-(03)3792030/0212796157
Shannan Mcbride Evening Manager Macpac-0278599954
Todd Gault DC Manager Macpac-0212315350/039649690
Louise Bentley . Team Leader Vodafone-0297705757
David Wei Team Leader Vodafone-021361078
Hape Williams Team Leader Vodafone-021333122
INTRESTS:
Playing Soccer, Rugby touch, cricket and many more sports
Meeting new people
Learning about new technology and gadgets
Computers anything in general
FUTURE AMBITION:
Well as the saying goes you can’t predict the future so I take one day at a time,
and do my level best in whatever field I fall into as long as I am gaining
experience and moving forward career wise.