This document provides information about personal interviews and skills. It defines an interview as a one-on-one conversation where the interviewer asks questions and the interviewee provides answers. Key skills for marketing and sales jobs are discussed. Tips are provided for improving personal skills, preparing for an interview, what to do during an interview, and following up after an interview. Common interview questions are listed and factors that influence hiring decisions. The document emphasizes the importance of smiling, making eye contact, having a firm handshake and speaking clearly during an interview.
2. LET’S DEFINE IT..
WHAT IS AN INTERVIEW?
An interview is a conversation where questions are
asked and answers are given.
One-on-one conversation with one person acting in
the role of the interviewer and the other in the role
of the interviewee.
Interviewer asks the questions and interviewee
answers to them.
Transfer of information is the primary purpose of an
interview.
3. WHAT IS A SKILL?
The ability to do something well; expertise
Train to do a particular task
MARKETING SKILLS SALES SKILLS
• Interpersonal communication
• Good writing ability
• Analytical knowledge
• Creativity and expression
• Influencing and negotiation
• Team playing
• Computer skills
• Commercial nous
• Ambition to succeed
• Confident and authoritative speaker
• Strong presentation skills
• A high degree of self motivation
• A passion for selling
• Personal ambition
• Communicate at all levels
• Strong negotiation skills
• Ability to work as your own and as a
team
• Result oriented
• Good time management
4. IMPROVE YOUR PERSONAL SKILLS
• Be positive and cheerful
• Develop your emotional intelligence
and particularly your empathy
• Understand and manage stress
• Learn to be assertive
• Reflect and improve
5. INTERVIEW SKILLS
SELF EVALUATE
How your present and past experience relate to the
job position?
Your current and future career goals
What skills and expertise you have to offer
The skills that you would like to improve
Location, lifestyle and salary priorities
Kinds of people and environment you prefer
7. DURING THE INTERVIEW
First impression
Smile
Body language
Speak clearly
Listen before answering
Previous employers
Give brief answers
Be truthful
Know your resume
Keep things at a professional level
8.
9. AFTER THE INTERVIEW
Back in touch
Get everyone’s business card
Thank the interviewer
Do not give up
10. TIPS TO IMPROVE INTERVIEWPERFORMANCE
• 1. Practice nonverbal communication
• 2. Dress for the job or company
• 3. Listen
• 4. Don’t talk too much or too little
• 5. Don’t be too familiar
• 6. Use appropriate language
• 7. Don’t be cocky
• 8. Take care to answer the questions
• 9. Ask questions
• 10. Don’t appear desperate
11. FEW PERSONAL INTERVIEWQUESTIONS
• Tell me a bit about yourself?
• Can you describe yourself using 3/5 words?
• What motives you?
• What are your strengths and weaknesses?
• Why did you leave your last job?
• Where do you see yourself in 5 years?
• What kind of salary are you expecting?
• Do you prefer to work alone or within a team?
• What do you like and dislike about your
current position?
• Do you have any questions for me?
12. Contd..
CAN YOU ANSWER THESE INTERVIEW
QUESTIONS COMFORTABLY WITHOUT LONG
PAUSES AND THE ODD “EHH” AND “UMM”??
If NOT, it’s not the end of the world!
DONOT GIVE UP
TRY TILL YOU CAN
GIVE YOUR BEST
13. FACTORS INFLUENCING WHETHER AN
INTERVIEWEE IS VIEWEDAS EMPLOYABLE
A candidates time keeping (96% of managers
agree this is influential)
Level of a candidates interview preparation
(93%)
Ability to hold eye contact (82%)
Personal appearance (73%) [ two third of
employers said they were put off by tattoos]
Quality of Banter or Small talk (60%)
Strength of Handshake (55%)
14. FACTORS INTERVIEWERS CONSIDER WHILE
HIRING
• Work experience (12%)
• First impressions of the candidate (24%)
• Education (12%)
• Professional qualifications (10%)
• References (9%)
ACCORDING TO A SURVEY OF 1000
RECRUITERS THREE QUARTERS OF INTERVIEWS
ARE LOST WITHIN 3 MINUTES OF ENTERING
THE ROOM
15. FOLLOW…
• SMILE
• SHAKE HANDS FIRMLY
• GOOD EYE CONTACT
• YOU MAY BE OFFERED TEA OR COFFEE
• TRY TO RELAX
• SPEAK CLEARLY
• DON’T FIDGET (avoid “you know”, “I mean”)
16. SMILING APPEARS TO BE A CENTRAL
INGREDIENT IN SUCCESSFULLY
INTERVIEWING FOR A JOB.
SMILING PERSON WAS RATED MORE
ATTRACTIVE THAN THE SAME PERSON WITH
NEUTRAL EXPRESSION.