Rx Savings Solutions, a pharmaceutical innovator that helps consumers save on prescription costs, faces specific technical and regulatory challenges. Not only do they need to be reliable, but also secure and compliant when accessing and storing protected healthcare information (PHI). Discover why RX Savings Solutions trusts Armor’s secure and HIPAA compliant cloud for sensitive patient data.
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Pharmacy colleges may instruct new pharmacists in the
science of medication, but they rarely prepare them for
patient dissatisfaction with rising prescription costs.
That’s what Dr. Michael Rea found as a recent graduate
when he went to work for a retail pharmacy chain,
where patients continually asked him about increasing
costs and insurance coverage.
“It felt like the movie Groundhog Day,” Rea recalled.
“Every day patients would ask why their medications
were getting more expensive.”
22% FOR EMPLOYERS
45% FOR EMPLOYEES
Rx Savings Solutions can
ultimately lead to real savings.
Headquarters:
Industry:
Website:
Overland Park, Kan.
Pharmaceutical
RxSavingsSolutions.com
One autumn day Rea had a conversation that haunted him.
An elderly woman with eight prescriptions asked
him which two she could skip safely. When he advised
her that she needed all of them, she explained that she
would have to forego some if she wanted to pay her rent.
Prescription
for Savings
PHARMACEUTICAL INNOVATOR
TRUSTS THE CLOUD TO MAKE
MEDICINE AFFORDABLE
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6 hours for change
Aghast, Rea went home that night and spent six hours
researching generic medicines and calling other
pharmacies for their prices. The next day he provided
his customer with a list of alternatives that could
save her $250 a month.
“The look on her face is forever ingrained in
my memory,” Rea said.
And so Rx Savings Solutions, a solution that helps
consumers save on prescription costs, was born. Dr.
Rea saw patients struggle to pay for their medications,
and he knew now they often paid more than needed. He
also found their employers lacked the time and staff to
research alternatives to rising drug prices.
“No one was getting the information they needed,”
Rea said. “There was clearly a lack of efficiency and
transparency in the pharmacy world. I wanted to do
something about it.”
Dr. Rea had several goals. His primary objective was
to help reduce costs for people taking a monthly
maintenance medication. He wanted to complement
that effort by assisting large companies and their
employees in determining the best and most
cost-effective prescription drugs.
By enjoying more transparency, Dr. Rea theorized,
the companies could deliver the information to
employees that would equal savings for everyone.
“There was clearly a
lack of efficiency and
transparency in the
pharmacy world.
I wanted to do
something about it.”
Dr. Michael Rea | Founder, RX Savings Solutions
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Defending PHI
Rx Savings Solutions launched only weeks after
the fateful encounter with Dr. Rea’s elderly patient.
The app was a hit right from the start, educating
and empowering consumers while lowering their
medication costs.
Yet on the back end, Dr. Rea faced specific technical
challenges. He knew his solution needed to be not
only reliable, but also secure and compliant when it
came to accessing and storing protected healthcare
information (PHI).
Rea and his new team began to look for a provider
that could offer advanced risk management, along with
the compliance expertise, that would help Rx Savings
Solutions pass HIPAA audits.
“Safeguarding data
and meeting HIPAA
compliance standards
are critical in the
health tech industry.
Just one breach can
destroy your business
in an instant. We were
determined to make
our security posture
the best.”
This exercise didn’t go as planned. After signing
with a reputable provider, Rea soon realized the
security and compliance expertise just wasn’t there.
His team went on the hunt once more — and this
time learned of Armor’s standing as a security
and compliance expert.
The team was intrigued by Armor’s collaborative
relationship with the Health Information Trust
Alliance (HITRUST). Armor was not only certified
by HITRUST, but served as its provider as well. That
level of healthcare compliance expertise was all the
evidence the team needed to feel certain they’d
found the right provider.
“We were confident that by going with Armor,
we could focus on healthcare consumerism and
transparency, not on data security,” Rea said.
“And it turned out we were right.”
Dr. Michael Rea | Founder, RX Savings Solutions
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Right away, the Rx Savings Solutions team was
impressed with the onboarding experience. A
newcomer to the world of IT security, Rea particularly
appreciated founder Chris Drake’s patience and skill
in explaining the infrastructure.
“Technology is not my forte — I’m in medicine,” Rea
explained, “so I appreciated that he was able to break
it down for me in a way I understood.”
RX Savings Solutions chief technology officer Bo Lais
— whose forte very much is technology — was taken
with Armor’s multilayered security approach.
“The way they structure the firewall is a big selling
point. The multiple layers of security provide the
advanced protection we need.”
“The way they structure the firewall is a big selling
point,” he said. “The multiple layers of security provide
the advanced protection we need.”
Another selling point was Armor’s quality of service.
“It was night and day compared to our previous
providers,” said Lais. “We’d learned by then that there
will always be an issue sooner or later, so having a
responsive provider is essential. Armor always came
back to us with a fast response, no matter what.”
Bo Lais | CTO, RX Savings Solutions
Scaling. Fast.
As Rx Savings Solutions grew more successful,
another need became increasingly urgent: scaling.
“We’re in a tremendously explosive, high-growth
space,” Rea said. “We might onboard 150,000 people
at a time. That means we need to scale up and down
as needed, and be able to accommodate large traffic
while not paying for more than we need.
“Armor lets us auto-scale without having to
reconfigure or put up new machines. Given that our
business is expected to triple or quadruple in 2015,
that’s obviously a big relief.”
Simple yet sophisticated
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Building the future of
healthcare technology
Rx Savings Solutions’ plans for the future include
getting active in population health management. By
personalizing health experiences, the company hopes
to help consumers better manage their health —
an endeavor Rx Savings Solutions foresees
involving Armor.
“Every day we do work that helps people live better
and save money,” Rea said. “And to blaze that trail, we
need to stay focused on the customer management
side of the business. That’s hard to do if you’re worrying
about getting breached. Armor provides the fully
managed security and compliance that lets us focus
on our customers and grow the business.
“We don’t worry about attacks at all with Armor,”
he added. “I have 100 percent faith that they’ll keep
our applications and data safe now and in the future.”
Dr. Michael Rea | Founder, RX Savings Solutions
HITRUST is a collective group of healthcare leaders who
designed the HITRUST Common Security Framework
(CSF). This certifiable framework offers organizations with
a flexible and efficient approach to regulatory compliance
and risk management, including HIPAA compliance.
What is HITRUST Certification?
“We don’t worry about attacks at all with
Armor. I have 100 percent faith that
they’ll keep our applications and data
safe now and in the future.”