Agile Transition Framework - presented at Frankfurt PMI Chapter
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A blueprint for succesfully implementing Agile from a Change Management perspective
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Agile Transition Framework - presented at Frankfurt PMI Chapter
- 1. Agile Transition Framework ©Prowareness A structured approach for introducing future proof Agile in teams, departments, divisions and/or organizations. Arno Delhij Agile Coach, Facilitator, Trainer and Manager
- 2. Business Transformation Traditional organizations have become IT organizations. Their core processes largely depend on efficient and effective software.
- 3. The Need for Change! • More speed is required! – It takes too long for software to be delivered. – Value is only provided (if at all) at the end of the project • Quality is insufficient! – Time pressure results in low quality software with lot’s of defects – Teams are not improving • Business Value is missing! – Software does not solve the problem – Customers get what they asked for but not what they need
- 5. Preferred Method VERSION ONE.COM © 2013, VersionOne, Inc. All Rights Reserved
- 6. Impact of Agile On: – Teamwork – Ownership – Leadership – Managing projects – Dealing with change – Problem management – Traditional roles
- 7. Leading causes of failed Agile projects! VERSION ONE.COM © 2013, VersionOne, Inc. All Rights Reserved
- 8. Assumption #1 Agile is a journey NOT a destination!
- 9. Assumption #2 Agility requires a complex organizational change. Therefore it cannot be entirely planned up-front.
- 10. Assumption #3 An Agile Transition requires steering & momentum.
- 11. Assumption #4 Types of interventions & steering will change over the course of the transition.
- 12. Assumption #5 Every organization is unique and so is the approach!
- 13. Balancing the Approach Directing an Agile Transition is all about striking the balance between; Pre- Designed Emergent development Top Down management Bottom up initiatives Self organizing Structure and procedures Responsible and self supporting team members Hire external expertise Increase sense of urgency and gain momentum Capitalize on willingness to change Start with little steps Initiate major changes Processes and tools Attitude and behavior
- 14. Agile Transition Framework ©Prowareness 4 Sequential Steps; Orientation: The call for change Intervention: But how? Expansion: Let’s try Normalization: Make it stick Each individual, team or organization will sequentially go through these steps. The given situation will determine which step will be the first.
- 15. Planned Designing Emerging Developing Convergence Top Down Bottom Up Divergence Agile Transition Framework ©Prowareness Orientation Normalization Intervention Expansion Develop a vision, Create a sense of urgency, Create awareness, Define goals Develop basic Agile skills Develop guidelines & handbooks, Identify and share best practices, KPI’s & Metrics, Educational plan’s Make plans, Install teams, Agile Training, Agile roles, Define backlogs Get Teams going, Resolve impediments, Facilitate Scrum Meetings, Coach Teams
- 16. Where it may go wrong? “The 8 failures of Kotter” Lack of urgency No consistent vision Absence of guiding coalition Insufficient communication (1000x) Finish too early Change has not been made to stick Impediments do not get removed Results are not made transparant Planned Designing Emerging Developing Convergence Top Down Bottom Up Divergence
- 17. Where it may go wrong? “Go against the flow” Planned Emerging Convergence Divergence 1. Guidelines Setting up Process descriptions and instructions for Agile 2. Supervision A check on whether or not the rules and processes are followed 3. Intervention Show teams where they deviate from the rules and try to get them back on track 4. Orientation Motivating and providing rationale on the background of guidelines and processes
- 18. Where it may go wrong? “Oversimplified Approach” Plan’s and targets Change in print only. “ The same shit with different flies on it” A Day of training will do. Good energy, lot’s of questions, but no follow-up Rules and procedures Guidelines are beautiful but not used Let it emerge. Optimalisation within current boundaries with little or no impact and results. Planned Designing Emerging Developing Convergence Top Down Bottom Up Divergence
- 19. How to implement? Reusable experiences: • Guiding the Agile Transition • Scrum on Scrum • Use a Transition Backlog • Surround sound Scrum • Babushka – nesting strategy • Shock Therapy Team Start
- 20. Guiding Agile Transition Requires: • An iterative approach • The most valuable first • Failing fast • Guided by ownership • Execution is Teamwork • A Transparent Backlog • …Scrum on Scrum
- 21. Scrum on Scrum Planned Designing Emerging Developing Convergence Top Down Bottom Up Divergence Transition Team Daily Scrum Transition Planning Transition Backlog Sprint review & Retrospective Transition Objectives Agilty Owner Transition Coach
- 22. Planned Designing Emerging Developing Convergence Top Down Bottom Up Divergence Agile Transition Framework ©Prowareness Orientation Normalization Intervention Expansion Develop a vision, Create a sense of urgency, Create awareness, Define goals Develop basic Agile skills Develop guidelines & handbooks, Identify and share best practices, KPI’s & Metrics, Educational plan’s Make plans, Install teams, Agile Training, Agile roles, Define backlogs Get Teams going, Resolve impediments, Facilitate Scrum Meetings, Coach Teams
- 23. The Transition Backlog Orientation Description Objective Agile Awareness Workshop Create a common understanding of the Do’s and Don’ts of Agile Agile Implementation Workshop Setup Implementation Backlog and create a set of Transition Goals. Introduction of Business Value Workshop focused on how Scrum can be used for obtaining Business Value & ROI. Voice of the Customer Research on Customer Satisfaction and looking for improvements Employee Satisfaction Survey Research on Employee Satisfaction and looking for improvements. High performing Teams Step-by-step structure the organization around high performing (agile) Teams
- 24. Planned Designing Emerging Developing Convergence Top Down Bottom Up Divergence Agile Transition Framework ©Prowareness Orientation Normalization Intervention Expansion Develop a vision, Create a sense of urgency, Create awareness, Define goals Develop basic Agile skills Develop guidelines & handbooks, Identify and share best practices, KPI’s & Metrics, Educational plan’s Make plans, Install teams, Agile Training, Agile roles, Define backlogs Get Teams going, Resolve impediments, Facilitate Scrum Meetings, Coach Teams
- 25. The Transition Backlog Intervention Description Objective Set up Teams Together with management discuss the possibilities and considerations for setting up teams. Transition Planning Setting up (and adjusting) transition planning Team kickoff training Team Kick-off training; align all members on basics of scrum before commencing the first sprint Scrum master training The Scrum Master has done a 2-day training and is certified Product Owner training The Product Owner has done a 2-day training and is certified
- 26. Planned Designing Emerging Developing Convergence Top Down Bottom Up Divergence Agile Transition Framework ©Prowareness Orientation Normalization Intervention Expansion Develop a vision, Create a sense of urgency, Create awareness, Define goals Develop basic Agile skills Develop guidelines & handbooks, Identify and share best practices, KPI’s & Metrics, Educational plan’s Make plans, Install teams, Agile Training, Agile roles, Define backlogs Get Teams going, Resolve impediments, Facilitate Scrum Meetings, Coach Teams
- 27. The Transition Backlog Expansion Description Objective Scrum Coaching Help the Teams effectively use and understand Scrum; the meetings, artifacts and roles. Product Owner Coaching Assist the Product owner with focusing on achieving and reporting Value and help him or her with his new role. Scrum Master Coaching Coach the Scrum Master on his role & knowledge about agile and remove impediments. Management Coaching Help Management with guiding the Agile Transition and removing organizational impediment towards an Agile Organization.
- 28. Planned Designing Emerging Developing Convergence Top Down Bottom Up Divergence Agile Transition Framework ©Prowareness Orientation Normalization Intervention Expansion Develop a vision, Create a sense of urgency, Create awareness, Define goals Develop basic Agile skills Develop guidelines & handbooks, Identify and share best practices, KPI’s & Metrics, Educational plan’s Make plans, Install teams, Agile Training, Agile roles, Define backlogs Get Teams going, Resolve impediments, Facilitate Scrum Meetings, Coach Teams
- 29. The Transition Backlog Normalization Description Objective Intervision groups Set up Intervision structures based on roles, expertise or function Process support Setting up supporting materials such as; handbooks, reporting sheets, metrics. Agile Roadmap Development of an Agile Backlog for guidance to maturity Performance reviews Setting up a Performance review process; such as 360 degrees feedback etc Sprint Reviews Professionalise Review meetings using a review framework
- 30. Suround Sound Scrum Scrum sound from many positions, not just the coach • 1 or more experienced Scrum Masters or Team Coaches • Every Team 1 experienced Agile Developer • A Manager with ample Agile experience or mindset
- 31. Babushka- Nesting Strategy Start small and incrementally grow
- 32. Shock Therapy • Start with 2 day training • Sprints of 1 week • Continuous focus on “Done” • Clear set of metrics • Coaching on the job full time for 6 weeks An approach to get teams in a Hyper productive state rapidly Disadvantage: Team has relatively little involvement in shaping the transition process.
- 33. How to implement? Reusable experiences: • Guiding the Agile Transition • Scrum on Scrum • Use a Transition Backlog • Surround sound Scrum • Babushka – nesting strategy • Shock Therapy Team Start
- 34. Thank’s for joining Arno Delhij Agile Coach, Facillitator, Trainer and Manager
- 35. Elevator Pitch For IT managers and Project Managers Who want to succesfully guide an Agile Transition The Prowareness Transition Framework Is a proven approach That takes into account the theory of Change Management combined with Scrum practices and Kotter 8-step model into a powerful balance between top-down/bottom up. Unlike other approaches which consider a top-down (planned) approach mostly This approach has both theoretically and emperically proven steps to success.