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Christ	
  and	
  Saint	
  Luke’s	
  Episcopal	
  Church	
  
                  Norfolk,	
  Virginia	
  
                   2	
  February	
  2013	
  
—  The	
  Internet	
  &	
  Social	
  Media	
  
—  Communicating	
  Effectively	
  with	
  Social	
  Media	
  
—  Some	
  Ideas	
  for	
  Christ	
  and	
  Saint	
  Luke's	
  
St.	
  Paul	
  
"The	
  church	
  should	
  be	
  
using	
  technology	
  to	
  
reach	
  people;	
  that's	
  
what	
  Gutenberg	
  did	
  in	
  
the	
  fifteenth	
  century	
  
with	
  the	
  printing	
  press”	
  
-­‐-­‐Mark	
  Batterson,	
  National	
  Community	
  
Church,	
  Washington,	
  D.C.	
  
—  Blogs	
  
—  Whitepapers	
  
—  eBooks	
  
—  Webinars	
  
—  Podcasts	
  
—  Photography	
  
"We	
  have	
  a	
  lot	
  of	
  people	
  who	
  
listen	
  to	
  the	
  podcast	
  and	
  watch	
  
the	
  Webcast	
  than	
  who	
  go	
  to	
  
the	
  services,	
  so	
  it	
  is	
  a	
  great	
  test	
  
drive	
  for	
  people.	
  They	
  can	
  get	
  a	
  
sense	
  of	
  the	
  church	
  before	
  they	
  
arrive	
  physically"	
  -­‐	
  Mark	
  Batterson,	
  
National	
  Community	
  Church	
  	
  
You	
  have	
  to	
  be	
  what	
  
people	
  are	
  interested	
  in.	
  
	
  
—  …are	
  fictional	
  representations	
  of	
  your	
  ideal	
  customers.	
  
  They	
  are	
  based	
  on	
  real	
  data	
  about	
  customer	
  
  demographics	
  and	
  online	
  behavior,	
  along	
  with	
  
  educated	
  speculation	
  about	
  their	
  personal	
  histories,	
  
  motivations,	
  and	
  concerns.	
  
Click	
  above	
  graphic	
  to	
  access	
  video	
  
—  Sermons	
  
—  Adult	
  Forums	
  
—  Music	
  
—  Architecture	
  
—  Subdomain	
  of	
  website	
  
—  Determine	
  CSL's	
  keywords	
  	
  
—  Sermons	
  
—  Podcasts	
  
—  Announcements	
  
—  Capture	
  email	
  addresses	
  –	
  very	
  important	
  
—  Many	
  still	
  prefer	
  email	
  
—  Lead	
  Nurturing	
  
—  Can	
  ensure	
  delivery	
  to	
  everyone	
  
—  Segment	
  by	
  persona	
  if	
  possible	
  
—  Should	
  be	
  as	
  visual	
  as	
  possible	
  
—  A	
  minority	
  of	
  fans	
  will	
  see	
  posts	
  (EdgeRank)	
  
—  Great	
  for	
  sharing	
  content	
  with	
  others	
  
—  Weekly	
  flowers	
  
—  Upcoming	
  music	
  
—  Photography	
  
—  Pinterest	
  
   —  Popular	
  with	
  women	
  
   —  Leverages	
  CSL’s	
  beautiful	
  architecture	
  
   —  Big	
  website	
  traffic	
  driver	
  
—  YouTube	
  	
  
   —  #2	
  search	
  engine	
  
   —  Embed	
  videos	
  into	
  blog,	
  Pinterest,	
  etc.	
  
—  Twitter	
  
   —  Links	
  to	
  blog	
  posts	
  
   —  Set	
  up	
  last	
  
—  Social	
  media	
  will	
  strengthen	
  parishioners	
  relationship	
  
    with	
  CSL	
  
—  Content	
  is	
  fire,	
  social	
  media	
  is	
  gasoline	
  	
  	
  	
  	
  	
  
—  Capture	
  emails	
  
—  Establish	
  a	
  content	
  calendar	
  
—  Assign	
  a	
  content	
  editor	
  
"The	
  two	
  most	
  powerful	
  forms	
  of	
  marketing	
  are	
  word	
  of	
  mouth	
  and	
  what	
  I	
  
call	
  word	
  of	
  mouse.	
  A	
  guy	
  named	
  John	
  Wesley,	
  who	
  founded	
  the	
  Methodist	
  
church,	
  traveled	
  250,000	
  miles	
  on	
  horseback	
  and	
  preached	
  something	
  like	
  
40,000	
  sermons.	
  With	
  one	
  click	
  of	
  the	
  mouse,	
  I	
  preach	
  that	
  many	
  sermons	
  
with	
  my	
  podcast	
  -­‐	
  that's	
  word	
  of	
  mouse.	
  It	
  is	
  about	
  leveraging	
  the	
  unique	
  
vehicles	
  on	
  the	
  Web.	
  The	
  message	
  has	
  not	
  changed,	
  but	
  the	
  medium	
  has	
  
changed.	
  We	
  need	
  to	
  continually	
  find	
  new	
  vehicles	
  to	
  get	
  the	
  messages	
  out."	
  
-­‐	
  Mark	
  Batterson,	
  National	
  Community	
  Church	
  	
  

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Moving the Light Out from Under the Bushel

  • 1. Christ  and  Saint  Luke’s  Episcopal  Church   Norfolk,  Virginia   2  February  2013  
  • 2. —  The  Internet  &  Social  Media   —  Communicating  Effectively  with  Social  Media   —  Some  Ideas  for  Christ  and  Saint  Luke's  
  • 4.
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  • 6. "The  church  should  be   using  technology  to   reach  people;  that's   what  Gutenberg  did  in   the  fifteenth  century   with  the  printing  press”   -­‐-­‐Mark  Batterson,  National  Community   Church,  Washington,  D.C.  
  • 7.
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  • 11. —  Blogs   —  Whitepapers   —  eBooks   —  Webinars   —  Podcasts   —  Photography  
  • 12.
  • 13. "We  have  a  lot  of  people  who   listen  to  the  podcast  and  watch   the  Webcast  than  who  go  to   the  services,  so  it  is  a  great  test   drive  for  people.  They  can  get  a   sense  of  the  church  before  they   arrive  physically"  -­‐  Mark  Batterson,   National  Community  Church    
  • 14. You  have  to  be  what   people  are  interested  in.    
  • 15. —  …are  fictional  representations  of  your  ideal  customers.   They  are  based  on  real  data  about  customer   demographics  and  online  behavior,  along  with   educated  speculation  about  their  personal  histories,   motivations,  and  concerns.  
  • 16. Click  above  graphic  to  access  video  
  • 17.
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  • 24. —  Sermons   —  Adult  Forums   —  Music   —  Architecture  
  • 25. —  Subdomain  of  website   —  Determine  CSL's  keywords     —  Sermons   —  Podcasts   —  Announcements  
  • 26. —  Capture  email  addresses  –  very  important   —  Many  still  prefer  email   —  Lead  Nurturing   —  Can  ensure  delivery  to  everyone   —  Segment  by  persona  if  possible  
  • 27. —  Should  be  as  visual  as  possible   —  A  minority  of  fans  will  see  posts  (EdgeRank)   —  Great  for  sharing  content  with  others   —  Weekly  flowers   —  Upcoming  music   —  Photography  
  • 28. —  Pinterest   —  Popular  with  women   —  Leverages  CSL’s  beautiful  architecture   —  Big  website  traffic  driver   —  YouTube     —  #2  search  engine   —  Embed  videos  into  blog,  Pinterest,  etc.   —  Twitter   —  Links  to  blog  posts   —  Set  up  last  
  • 29. —  Social  media  will  strengthen  parishioners  relationship   with  CSL   —  Content  is  fire,  social  media  is  gasoline             —  Capture  emails   —  Establish  a  content  calendar   —  Assign  a  content  editor  
  • 30. "The  two  most  powerful  forms  of  marketing  are  word  of  mouth  and  what  I   call  word  of  mouse.  A  guy  named  John  Wesley,  who  founded  the  Methodist   church,  traveled  250,000  miles  on  horseback  and  preached  something  like   40,000  sermons.  With  one  click  of  the  mouse,  I  preach  that  many  sermons   with  my  podcast  -­‐  that's  word  of  mouse.  It  is  about  leveraging  the  unique   vehicles  on  the  Web.  The  message  has  not  changed,  but  the  medium  has   changed.  We  need  to  continually  find  new  vehicles  to  get  the  messages  out."   -­‐  Mark  Batterson,  National  Community  Church