1. Name Arun Sankar ML
Age 26 Sex Male
Nationality Indian Marital Status Married
Staying in India Religion Hindu
Height 5’4” DOB 16-12-1988
Position Applied
Office Assistant
E-mail : arunsankar1249@gmail.com
Mobile : 09895659848
Home – 0471 2298229
Address : Bhavani Bhavan
Parayil , Velliyamcode po
Pin - 695512
Kerala, India.
Graduation BIOCHEMISTRY done under Kerala University
Institute: Emmanuel College, Trivandrum, Kerala (India)
Diploma in Airport Handling and Customer facilitation(KITTS)
Doing MA Literature under Madurai Kamraj, Tamil Nadu
Diploma in Electronic Office (M.S. Office) with “A” grade.
Diploma in Graphic Designing
Internet Surfing
Typing Speed 15 wpm.
Passport Number : K 4351035 Country of Issue : India
Date of Issue : 01th
May 2012 Date of Expire : 30th April 2022
Place of Issue : Trivandrum
CONTACT DETAILS
PERSONAL DETAILS
PASSPORT DETAILS
COMPUTER KNOWLEDGE
ACADEMIC QUALIFICATIONS
2. English Excellent
Hindi Excellent
Malayalam Excellent
Company AIRINDIA SATS,TRIVANDRUM
Period: From 26th May, 2012 till 13th Oct ,2014
Designation: CUSTOMER SERVICE AGENT –GRADE 1
Job Description: MISHANDLED BAGGAGES
Check the tagged details of each and every Baggage, Mishandled Baggage,
sort and safe guard them for proper handing over to its correct owners.
To trace the missed bag gages of the passengers, using the SITA World tracer.
Prepare Property Irregularity Record for the passenger whom missed their
baggage
Prepare documents needed to forward misrouted baggage and get approval for Customs
Authorities for forwarding to its correct destination.
Baggage tracing & issuing of property irregularity reports for missing, damage
and pilferage cases.
Attend passengers’ queries and complaints and handle them properly with at
most importance to customer satisfaction.
Handle the Telephone calls and assist the passenger by providing correct and
timely information
VIP/UMand other Special Handling, Meet and Assist
Experience in Operational sections in check-in,BMA,Reconcilation,SHA,Aircraft Point
To meet and Assist Passengers at the Airport
Counter check-in of Passengers, baggage, passport,
Visa and other travel documents.
Facilitating Passengers through immigration,customs, security areas.
Pre and Post Flight Duties
Taking care of General Declaration Clearance
Baggage make-up area
VIP/UMand other Special Handling Meet and Assist.
Boarding Duties
LANGUAGE SKILLS
WORK EXPERIENCE
3. Company TURTLE ON THE BEACH RESORT KOVALAM
Period: from 19th Nov 2014 to 08 Feb 2015
Designation: FRONT OFFICE ASSOCIATE
Job Description: FRONT OFFICE
By Gardling, and thereby welcome Guest to Our Property
Inviting Guest by Providing Welcome drink and Cold towel.
Collecting details from the Guest and updating in both in Our as well as
Government Website
Check-in,keyreading and Guide the Guest up to his Rooms.
Co-rdinate with different Sections such as front office,House keeping etc
Attending phonecalls from Guest as well as Other depatments.
Doing Check-in,Check-out,Ammenments,Night Auding,Booking,reservation etc
through WINHMS
Company ABBOTT TRUECARE PHARMA PVT LIMITED
Period: Since 09 Feb 2015
Designation: DISTRICT SALES MANAAGER
Job Description: MEDICAL REPRESENTATIVE
Create Doctors Visiting list as per patches
Visit VIP doctors twice in a month as well as CORE doctors once in a month
familarise our products to the doctors and make them as our prescriber
Meet Chemist regularly to check the availability of our products
Collect the Order and Statement from the Stockist once in a month and
Courier the same to the headquaters
Meet 12 doctors and 10 Chemist in a day and report the same in Online
SYSTEM AWARENESS......................................................................................................
WORLD TRACER MANAGEMENT
MACS
BABS
SAIBRE
ALTEA AMADEUS
SITA DEPARTURE CONTROL SYSTEM
TRAINED IN DANGEROUS GOODS REGULATIONS
WINHMS-HOTEL SOFTWARE
4. Training and achievement
ONE WEEK ON JOB TRAINING IN ANCIPS - LE- MERDIAN ERNAKULAM
(ANNUAL NATIONALCONFERENCE OF INDIANPSYCIATRIC SOCIETY)
Dept:-Travel Desk
ONE WEEK ON JOB TRAINING IN ASCICON – LE- MERDIAN ERNKLM
(ANNUAL CONFERENCEOF ASSOCIATION OF SURGEONS OF INDIA)
Dept: - Cab Management
TEN DAYS ON JOB TRAINING IN IFFK- SEVEN HILLS TRIVANDRUM
(INTERNATIONALFILM FESTIVAL OF KERALA)
Dept: - Travel Desk
ONE MONTH ON JOB TRAINING IN AISATS−CITY OFFICE TRIVANDRUM
Dept− Customer Service Agent
10 DAYS JOB TRAINING IN JUBILE HOSPITAL TRIVANDRUM-
IN VARIOUS DEPARTMENTS
ONE WEEK JON TRAINING IN ABBOTT TRUECARE HEADQUATERS
CHENNAI
Dept-Sales Manager
Name Company Contact No
Mr.Vijay Bhushan
Mr.Suhair Harris
Mr.Reghu Dhanya
Mr.Ashok
Emirates Airline(Trivandrum
APM)
Emirates Airlines
AISATS(Handling Agency-
Supervisor
Oman Air
00-91-9846118881
00-91-9995734851
00-91-9400830488
00-91-9387825897
Mr.Shajahan Area Sales Manager 00-91-8086996292
REFERENCES
5. To build successful career in Airline Industry by utilizing my Knowledge
Airport and Airline service
Customer facilitation
Tourism Promotion
Travel Desk
Sales
To set high standard in every facts of my life & achieve a vertical carrier grown path by
leveraging my strength without compromising on my integrity or sense of ethics.
Work with team
Quick learner with a "can-do"
attitude
Leadership
Improvement
Positive attitude
Mission statement
Keys of success
Area of Interest
OBJECTIVE
ARUN SANKAR ML – Mobile 09895659848, E-Mail –arunsankar1249@gmail.com