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2. Speedex The Courier Service

3. Groupmembers:
Muhammad Awais
Asadullah
Muhammad Azeem
Soha Farooq
Rimsha Anwer

4. INTRODUCTION
• Courier service company
• Established in 2003 by PIA
• Initially serving in Karachi, Lahore and
Islamabad
• Today speedex premium courier service in 70
different cities across Pakistan
• Head office in Karachi and more than 50
branches with different franchises in 70
different cities.

5. Mission and vision Statement
Rimsha

6. Mission Statement
• Their mission is to provide the most reliable and affordable
services to their customers, to meet their business and
personal needs by offering high quality, competitively priced
services. As every customer's requirement is unique, they try
to match their services to customer’s needs. they try to
exceed customer's expectations by providing professional and
accurate logistics services.
• In addition they believe that their customers are the most
important asset of the company, and they care most about
two important things: Customer Satisfaction and Trust. They
also believe the only reason that customers would work and
stay with them is trust. Therefore, speedex strive to provide
the best performance, which is the only way they can expand
their business to more satisfied customers.

7. Vision Statement
• Their vision is to make speedex the most admired company.
Speedex will be recognized and respected as professional,
innovative, profitable information and knowledge based
logistics/services enterprise.

8. Goals and Planning
Muhammad
Azeem

9. Goals
increase profitability and productivity of
Speedex
Increase market shares to 75%
Ensure that Speedex stays No.1 in Pakistan
Speedex should be first choice for customers

10. Planning
Strategic
Goals
•Increase profitability and productivity of the organization
•Strategic goal is to increase market shares to 70%
•Speedex stay No.1 in Pakistan
Strategic
planning
•Increase No of branches and vehicles and employees.
BM Goal
•Speedex should be first choice for customers
BM planning
•Providing low price and delivery on time

11. Philosophy of Speedex
Soha

12. Philosophy
Their reputation for excel result
Recognize their responsibilities as a
industrialists
Open system
Strong understanding and cooperation
Training and Development
Employee retention is important
Conclusion

13. SWOT Analysis
Muhammad Awais

15. Strength
 Low comparetatively prices
 Large number of branches across country
 More than 40% shares in domestic shares
 Having its own airplane
 Having more than 150 vehicles for delivery
 Strong relations between staff, a team workers

16. WEAKNESS
High comparetatively prices
Not Having strong reputation and brand name
in general public
No shipment services for other countries
Doesn't provide online booking and payment
facilities

17. Opportunities
• Increases their major customers export,
increases speedex revenue potential
• Can establish currency dealing
• Can start price war to eliminate small
competitors

18. Threats
• Rise in price of petroleum and jet fuel
• Demanding for higher wages from their
employees
• Law and order situation
• Speedex competitors Specially TCS, DHL, TNT
• Sometime their customers
• New entrants
• Increases taxes from government

19. Environment of Speedex
Asadullah

21. Internal Environment
• More than
1500
employees
• RM
• BM
• OM
• General
Manager
•PIA
Owner Board of
director
EmployeeOther manager
levels

22. External Environment
Task
Environment
Competitors
Customers
Suppliers
Strategic
Partner
Regulator
Tcs,
Dhl,
Tnt
LG,
soney,
IMC,
NTS
Speedex is
courier no
supplier
No
Strategic
Partner
PPCSRA

23. External Environment
General
Environ
ment
Economic
factor
Technology
factor
Sociocultural
factor
Political
factor
Interest rate,
unemployme
nt, inflation
Airplane,
vehicles,
machinery,
computers,
internet
Customers
culture, norms,
values
Stability of
Govt, law and
regulation,
tax law,