1. AUGUSTUS DANIEL RAY. M | +1 510-646-7378 |
dany_mike77@yahoo.com
Senior QA leader with over 16 years of chronicled experience in Delivery Excellence, Transformation, Customer
Engagement, Account Management, Sales, Strategic Planning, Program/Project Management and Vendor
Management. Effective communicator and problem solver, leveraging strong technical, product and business acumen
for success in established enterprises. Responds readily to changes in market and user needs.
Career Précis
Seasoned professional with deep experience in the areas of end-to-end IT project delivery and program management.
Execution excellence in bridging business needs and technical solutions for service and product based organizations
across various industry verticals. Proactive, goal-oriented leader equipped with outstanding communication and
motivational abilities to facilitate attainment of bottom line business objectives.
Significant Highlights:
 QA Account Manager responsible for the Client Relationship, Delivery and Transformation with the revenue of
16MUSD Citizens Bank account. Responsibilities include maintaining existing accounts as well as new business.
 Transformed TCOE organization into a trusted authority by bringing in the required thought leadership and Industry
best practices on Digital Assurance, QA Analytics, Machine Learning, Shift left, Continuous Integration, BDD/TDD,
Agile Testing, Dev ops Testing, Service Virtualization, Test Data Management, SoA Testing, Infrastructure Testing,
Cloud based mobility testing tools, Customer Sentiment Analysis, Progressive Automation, Package Testing and
Vendor code quality analysis etc. Defined the SLA’s and KPI’s for testing.
 Successfully managed relationships between business customers, stakeholders, SMEs and suppliers for the following
areas: scope definition, risk management, schedule management, cost determination and control, quality management,
human resource management, procurement, communications and coordination.
 Participated in RFP process, Statement of Work generation, managed multiple and concurrent projects in matrix
environments, managed requirements gathering process and User acceptance testing, coordinated internal and
external compliance audits, managed onsite and offshore vendors, presented results to business customers, and
evaluated and managed project-related deliverables from suppliers.
 Performing a wide range of people management functions from recruiting through on-boarding, goal setting,
coaching, performance appraisal, training, competency building, career advancement, resource utilization & capacity
planning, knowledge transfer, etc.
 Proven record of leading the testing team from the scratch to built a team of 300 plus members team within two years
of time.
 Customer focused with rich experience in effectively managing the testing for entire SDLC from requirements through
post-production support as well as strategic program planning for realization of business benefits such as faster time
to market with higher quality.

2. Career Accomplishments
 Prima award in Delivery excellence in Infosys Infosys Limited
 MVP (Most Valuable Player) award in Project Management & Delivery excellence in Infosys Technologies Limited
 Leadership award for successfully leading the testing team across the GE businesses and GDC’s
 Best Performer award for baseline the testing process across the GE business and GDC’s
 Implemented Quality Center for GAPC/HP CoE in GE
Career Contour
Infosys Technologies Limited Apr’07-Present
RBS & Citizens Bank | Account Manager / Group Project Manager|
 Started as a Project Manager and grew through various roles to become a Group Project Manager during the
association with the RBS & Citizens Bank for the last 9+ years from April ‘07 to Present.
 Responsible for managing the entire Testing Centre of Excellence Relationship with COO & CXO’s Consumer &
Commercial line of business.
 Responsible to transform TCOE organization into a trusted authority by bringing in the required thought leadership
and Industry best practices
 Creates an operating model and delivered Performance Assurance and Governance, Improved efficiencies through the
Test Management offices and Implemented the Tools & Technologies
 Responsible to provide the required leadership to uplift the current Operating Model to deliver Performance
Assurance & Governance, Improve efficiencies through Test Management Office, Tools & Technology

3.  Collaborated with the Enterprise Project Management Office- EPMO to establish the Technology Standard Delivery
Framework from Estimation, Test Planning, Test Execution and Closure perspective.
 Managed Global Delivery Model that comprised of strong team of 300 plus team members across multiple locations
global locations
 Delivered Large Programs and Legacy Modernization initiatives from Project Scoping, Estimation, Test Planning and
end to end Testing delivery
 Evaluate state of the art Tools & Technology to improve the productivity and reduce the cost of ownership for the
bank
 Involved in large RFP, Pre-sales and Business Development activities for Infosys
 In collaboration with client, created the best practice sharing forums, organized workshops and participated seminars
to drive QA awareness at various levels.
GE Corporate & GECIS/Genpact Apr’05-Apr’07
System Testing Leader / Consultant _ Testing
 Contribute towards to setting up the Mercury (HP) CoE and the primary contact point for System Testing
 Responsible to set up the Testing Process, Tools Selection and Indirect sourcing selection for System Testing area
 Define, Implement, Manage and Train the CoE process to extended team
 Managing multiple QA teams across different parallel releases
 Worked as a Quality Center admin and own the application end-to-end
Kanbay India Private Limited Mar’04-Mar’05
Consultant _ Testing
 Managing 30 member SIT and UAT teams
 Performed Requirement and Impact Analysis for Enhancements.
 Involved in Estimation, Test Strategy, Test Plan and Requirement Traceability preparations
 Review and guide the team on Test Scenario and Test Case writing
 Involved with the year-end releases for Client Central, discussions with Line of Business Leads (VP’s) for evolving a
suitable Test Strategy, Scope of the UAT and arriving at Test Plans & high level schedules.

4. Maveric Systems Limited, Chennai, India Oct’02-Mar’04
Senior Test Engineer
 Estimation and Creation of Test Strategy and Test Plan documents
 Coordination and Execution of System testing and User Acceptance testing efforts
 Test execution and Defect tracking
 Product Assurance through Black Box testing for Insurance applications and Reporting
NextSet India Private Limited, Bangalore, India Sep’00-Oct’02
Member Technical Staff – Testing
 Requirements gathering and analysis
 Design of Test Scenarios and Test cases
 Test execution and Defect tracking
 Product Assurance through Black Box testing B2B applications

5. Academics
Master of Computer Applications (MCA) | Bharathidasan University, Trichy, India | 2000
Bachelor of Science in Mathematics (BSc) | University of Madras, Chennai, India | 1997

6. Academics
Master of Computer Applications (MCA) | Bharathidasan University, Trichy, India | 2000
Bachelor of Science in Mathematics (BSc) | University of Madras, Chennai, India | 1997