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Internal Social Media
Best Practice
AVINASH PATIL
VEDU
What is Social Media?
“Social Media is the democratisation by which anyone can
become a consumer or publisher of content through online
channels. It enables people to share information and engage
in a global real-time conversation.” (Avinash Patil – Vedu)
“Social media is not about what each one of us does or says,
but about what we do and say together, worldwide, to
communicate in all directions at any time, by any possible
(digital) means.” (Michelle Chmielewski – Synthesio)
“Social media is digital content and interaction that is created
by and between people.” Sam Decker – Mass Relevance
Social Media is evolving
 No one definition
 Constantly evolving
 It is all ways about people connecting and sharing
The different flavours of
Social Media
 Social Networks
 Microblogs
 Forums/Message boards
 Wikis
 IM
Social Media is evolving
 Location is much less important
 Sharing information can occur instantaneously in real
time.
How is information shared
on Social Media
 Russell’s like demonstration
What does Social Media
mean to you?
 How do you currently use Social Media?
 Facebook
 Twitter
 Linkedin
 People use Social Media differently
 Personalised
 Customised
Social Media Globally
 Map of Facebook connections gives us a global
perspective
Social Media users are
growing
 Worldwide Phenomena
 Facebook recently announced that it has close to 900
million active users
Social Media Worldwide
A Guide to Using Social
Media
 Common sense approach
 How would you act in a room full of people?
 Explore ideas but understand boundaries
 Company data
 Use to assist your work
 Engage in debate and avoid ‘flaming’
A Guide to Using Social
Media
 C –Common sense
 H – Honesty
 A – Avoid Arguments
 T –Transparency
 Full Social Media guidelines document is available
A Guide to Using Social
Media
 The guide is just the start of the conversation
 Everyone has ownership and can contribute to the
guidelines
 They will evolve as the business evolves
Our very own Social Media
network
 Introducing the WaterCooler
 Internal communication
 Company directory
 Customised groups
 Other functionality
 Idea generation and feedback
And…..
A bit of banter!
The WaterCooler
 Set up a company profile
 Talk and collaborate with others in the business
 Keep up to date with company news
 Mash-up of Facebook, Twitter and Linkedin
The WaterCooler
Update Status
and join
discussion
company stream
Join the
groups
Profile
information
and
messages
Company
directory
The WaterCooler
Set up profile and fill
in your details
Start following
people relevant
to your work
WaterCooler
 Currently active in trial phase?
 Looking to rollout to everyone over the next month
End
 Questions?

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Social Media for Biz

  • 1. Internal Social Media Best Practice AVINASH PATIL VEDU
  • 2. What is Social Media? “Social Media is the democratisation by which anyone can become a consumer or publisher of content through online channels. It enables people to share information and engage in a global real-time conversation.” (Avinash Patil – Vedu) “Social media is not about what each one of us does or says, but about what we do and say together, worldwide, to communicate in all directions at any time, by any possible (digital) means.” (Michelle Chmielewski – Synthesio) “Social media is digital content and interaction that is created by and between people.” Sam Decker – Mass Relevance
  • 3. Social Media is evolving  No one definition  Constantly evolving  It is all ways about people connecting and sharing
  • 4. The different flavours of Social Media  Social Networks  Microblogs  Forums/Message boards  Wikis  IM
  • 5. Social Media is evolving  Location is much less important  Sharing information can occur instantaneously in real time.
  • 6. How is information shared on Social Media  Russell’s like demonstration
  • 7. What does Social Media mean to you?  How do you currently use Social Media?  Facebook  Twitter  Linkedin  People use Social Media differently  Personalised  Customised
  • 8. Social Media Globally  Map of Facebook connections gives us a global perspective
  • 9. Social Media users are growing  Worldwide Phenomena  Facebook recently announced that it has close to 900 million active users
  • 11.
  • 12.
  • 13. A Guide to Using Social Media  Common sense approach  How would you act in a room full of people?  Explore ideas but understand boundaries  Company data  Use to assist your work  Engage in debate and avoid ‘flaming’
  • 14. A Guide to Using Social Media  C –Common sense  H – Honesty  A – Avoid Arguments  T –Transparency  Full Social Media guidelines document is available
  • 15. A Guide to Using Social Media  The guide is just the start of the conversation  Everyone has ownership and can contribute to the guidelines  They will evolve as the business evolves
  • 16. Our very own Social Media network  Introducing the WaterCooler  Internal communication  Company directory  Customised groups  Other functionality  Idea generation and feedback And….. A bit of banter!
  • 17. The WaterCooler  Set up a company profile  Talk and collaborate with others in the business  Keep up to date with company news  Mash-up of Facebook, Twitter and Linkedin
  • 18. The WaterCooler Update Status and join discussion company stream Join the groups Profile information and messages Company directory
  • 19. The WaterCooler Set up profile and fill in your details Start following people relevant to your work
  • 20. WaterCooler  Currently active in trial phase?  Looking to rollout to everyone over the next month