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1Q17
Corporate Presentation
First Quarter 2017
BBVA Group
2
Disclaimer
This document is only provided for information purposes and does not constitute, nor should it be interpreted as, an offer to sell or exchange or acquire, or an invitation for offers to buy
securities issued by any of the aforementioned companies. Any decision to buy or invest in securities in relation to a specific issue must be made solely and exclusively on the basis of the
information set out in the pertinent prospectus filed by the company in relation to such specific issue. No one who becomes aware of the information contained in this report should regard it as
definitive, because it is subject to changes and modifications.
This document contains or may contain forward looking statements (in the usual meaning and within the meaning of the US Private Securities Litigation Reform Act of 1995) regarding
intentions, expectations or projections of BBVA or of its management on the date thereof, that refer to or incorporate various assumptions and projections, including projections about the future
earnings of the business. The statements contained herein are based on our current projections, but the actual results may be substantially modified in the future by various risks and other
factors that may cause the results or final decisions to differ from such intentions, projections or estimates. These factors include, without limitation, (1) the market situation, macroeconomic
factors, regulatory, political or government guidelines, (2) domestic and international stock market movements, exchange rates and interest rates, (3) competitive pressures, (4) technological
changes, (5) alterations in the financial situation, creditworthiness or solvency of our customers, debtors or counterparts. These factors could cause or result in actual events differing from the
information and intentions stated, projected or forecast in this document or in other past or future documents. BBVA does not undertake to publicly revise the contents of this or any other
document, either if the events are not as described herein, or if such events lead to changes in the information contained in this document.
This document may contain summarized information or information that has not been audited, and its recipients are invited to consult the documentation and public information filed by BBVA
with stock market supervisory bodies, in particular, the prospectuses and periodical information filed with the Spanish Securities Exchange Commission (CNMV) and the Annual Report on Form
20-F and information on Form 6-K that are filed with the US Securities and Exchange Commission.
Distribution of this document in other jurisdictions may be prohibited, and recipients into whose possession this document comes shall be solely responsible for informing themselves about,
and observing any such restrictions. By accepting this document you agree to be bound by the foregoing restrictions.
3
01 About BBVA
02 Vision and aspiration
03 BBVA transformation journey
04 Results’ highlights
Index
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
01. About BBVA
5
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
BBVA’s global presence
€ 719
billion in total
assets
70
million customers
35
countries
8.499
branches
31.185
ATMs
133.007
employees
Note: As of March 2017.
South America
Argentina
Bolivia
Brazil
Chile
Colombia
Paraguay
Peru
Uruguay
Venezuela
North America
USA
Mexico
Europe
Germany
Belgium
Spain
France
Holland
Italy
Luxembourg
Malta
Portugal
U.K.
Romania
Russia
Switzerland
Turkey
Asia - Pacific
China
UAE
Hong Kong
India
Indonesia
Japan
South Korea
Singapore
Taiwan
6
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
More than 150 years of history
BBVA is the result of the merger of two major Spanish banking institutions
1999
Banco Bilbao
Vizcaya
Argentaria
Corporación
Bancaria de España
Caja Postal
Bco. Exterior
Bco. Hipotecario
Banco de
Bilbao
Banco de
Vizcaya
1988 1998
7
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
More than 150 years of history
1995 Banco Continental (Peru)
Probursa (México)
1996 Banco Ganadero (Colombia)
Bancos Cremi and Oriente
(Mexico)
Banco Francés (Argentina)
1997 Banco Provincial (Venezuela)
B.C. Argentino (Argentina)
1998 Poncebank (Puerto Rico)
Banco Excel (Brazil)
Banco BHIF (Chile)
1999 Provida (Chile)
Consolidar (Argentina)
2000 Bancomer (Mexico)
2004 Valley Bank (USA)
Laredo (USA)
OPA sobre Bancomer
2005 Granahorrar (Colombia)
Hipotecaria Nacional (Mexico)
2006 Texas Regional Bancshares (USA)
Forum Servicios Financieros (Chile)
State National Bancshares (USA)
CITIC (China)
2007 Compass (USA)
2008 Extended CITIC agreement
2009 Guaranty Bank (USA)
2010 New extension CITIC agreement
Turkiye Garanti Bankasi (Turkey)
2011 Extension of Forum SF agreement
(Chile)
Credit Uruguay (Uruguay)
2012 Sale of Puerto Rico
Unnim Banc (Spain)
2013 Sale of Panama
Sale of pension business in Latam
Sale of CNCB’s 5.1% (China)
2014 Simple (USA)
2015 Sale of CIFH’s stake to CNCB (China)
Sale of CNCB’s 4.9% (China)
Catalunya Banc (Spain)
Acquisition of an additional stake in
Turkiye Garanti Bankasi (Turkey)
Acquisition of a 29.5% stake in Atom
(UK)
2016 Holvi (Finland)
Sale of CNCB´s 0.75% (China)
Sale of GarantiBank Moscow AO
(Moscow)
OpenPay (Mexico)
2017 Sale of CNCB´s 1.8% (China)
Acquisition of an additional stake in
Turkiye Garanti Bankasi of 9.95%
(Turkey)
BBVA had significant growth since 1995
8
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
Main figures 1Q17
3,246
Operating income
1,199
Net attributable profit
6,383
Gross income
54,918
Total equity
431,899
Loans and advances
to customers - gross
719,193
Total assets
398,499
Deposits
from customers
9.1%
ROE
0.84%
ROA
49.1% 4.8% 71% 11.64% 11.01%
Earnings (€m)
Balance sheet (€m)
Efficiency/ Profitability Risk management Solvency – CET1 Ratio
Efficiency ratio NPL ratio NPL coverage ratio Phased-in Fully-loaded
For more information
click here
9
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
BBVA share
Listed on the main international
stock markets
BBVA’s capital ownership is
well diversified
Shareholder breakdown
45.3%
54.7%
Banks
1.6%
Institutions
6.8%
Employees
2.7%
Individuals
34.1%
Resident
Non-resident
#shareholders
919,274
LONDON
MADRIDNEW
YORK
MEXICO
CITY
LIMA
For more information
click here
Weighting (31-03-2017)
8.8% IBEX 35
2.0% Euro Stoxx 50
9.2% Euro Stoxx Banks
4.6% Stoxx Europe 600 Banks
Figures as of 31th March 2017
Number of shares issued 6,567m
Book value per share 7.32€
Closing price 7.27€
Market capitalization 47,739€m
10
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
Organizational chart
Corporate & Investment Banking
Juan Asúa
Country Monitoring1
Jorge Sáenz-Azcúnaga
Talent & Culture
Ricardo Forcano
Engineering
Ricardo Moreno
Finance
JaimeSáenzdeTejada
Global Risk
Management
Rafael Salinas
Global Economics Regulation
& Public Affairs
José Manuel González-Páramo
Legal & Compliance
Eduardo Arbizu
Strategy & M&A
Javier Rodríguez Soler
Accounting & Supervisors
Ricardo Gómez Barredo
Communications
Paul G. Tobin
General Secretary
Domingo Armengol
Internal Audit
José Luis de los Santos
Customer Solutions2
Derek White
Mexico
Eduardo Osuna
USA
Onur Genç
Spain
Cristina de Parias
Turkey
Fuat Erbil
CEO
Carlos Torres Vila
GROUP EXECUTIVE CHAIRMAN
Francisco González
EXECUTION & PERFORMANCE NEW CORE COMPETENCIES RISK & FINANCE STRATEGY & CONTROL
Data
David Puente
(1) Reporting channel to CEO for Argentina, Colombia, Chile, Peru, Venezuela, Uruguay and Paraguay, as well as monitoring of all
countries, including Spain, Mexico, Turkey and USA.
(2) Integrates Global Products & Digital Sales; Design & Marketing; Data & Open Innovation; Business Development in Spain, Mexico,
Turkey, USA and South America; Distribution model; Asset Management & Global Wealth and New Digital Businesses.
11
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
Our team
We are creating a of culture, environment and ways of working where
the customer is at the center of everything we do
The best team
Our team is the cornerstone of our
transformation, helping BBVA deliver the best
customer experience anywhere
Age average:
38 years
46%
BBVA GROUP:
133,007
employees
USA
10,651
MEXICO
36,617
SPAIN
30,793
TURKEY
21,923
SOUTH
AMERICA
30,339
REST OF
EURASIA
2,684
54%
A first class workforce
Our most valuable asset is a first class
workforce, inspired by our Purpose and
working as one team
we defined our purpose as an
organization
we are implementing a new way
of working and collaborating
2016
2017
Note 1: Figures as of 31st of March 2017.
Note 2: Criteria for number of employees is based on location.
12
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
Presence in social media
Number of BBVA’s social media profiles
by country (as of March 2017)
Note: As of March 2017.
USA
10
Mexico
14
Venezuela
6
Colombia
7
Peru
10
Chile
8
Argentina
7
Paraguay
4
Uruguay
4
Spain
39
Profiles
198
BBVA’s commitment is to be where the people are, to listen and understand their
needs and dreams. This is the reason that makes BBVA a cutting-edge entity in
social media
Followers in
social media
33,077,650
Turkey
31
27,132,333 Facebook (followers)
4,647,482 Twitter (followers)
119,527 YouTube (subscribers)
280,155 Google+ (followers)
558,816 LinkedIn (followers)
339,337 Instagram (followers)
13
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
Social commitment
Financial Literacy
Social
Entrepreneurship Knowledge
Fronteras del
Conocimiento Award
For more information
click here
14
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
BBVA Social Impact in 2016
Wealth Generation Growth and Welfare
Contribution
4.240
suppliers
who invoiced 7,751 €m
9.440 €m
of accrued taxes collected by
BBVA’s activity
22.246 €m
economic value generated in
2015
Representing 0.5% of GDP in
the economies where it
operates
66 MILLION
customers in 35 countries,
12.4 digital customers
1,8 MILLION
microentrepreneurs supported by
Fundación Microfinanzas BBVA with
1,161 €m in 2016
Sustainable Development
Contribution
5.350€m
of placement in 8 green and
social bond issues
91 €m
directed to finance social
infrastructure projects
39%
of employees work in
certified buildings
2,5 MILLION
SMEs and Self-Employees
financed by BBVA
Investment in social
programs in 2016 93.3 €m
15
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
BBVA’s global presence
History of BBVA
Main figures
BBVA share
Organizational chart
Our team
Presence in social media
Social commitment
Awards and recognitions
Awards and recognitions
Once more, BBVA’s differentiated management has been recognized
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Vision of the financial industry
Our aspiration
02. Vision and aspiration
17
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Vision of the financial industry
Our aspiration
Reshape of the financial industry
Regulatory pressure and
the impact in profitability
New players are
entering the value chain
Banks ROE Evolution1 (%)
15.8%
-3.0%
5.6%
7.0%
2.7%
1.5% 1.7%
4.0%
4.4%
2.4%
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Transforming technologies
and use of data
Big Data
Biometrics
Cloud
I.A. 2
Blockchain
Data
processing
(1) Source: BBVA; Banks in peer group: Santander, Deutsche, Commerzbank, BNPP, SocGen, CASA, Intesa, Unicredit, HSBC, Barclays, Royal Bank of Scotland, Lloyds, UBS y Credit Suisse, Citigroup,
Bank of America, JP Morgan y Wells Fargo.
(2) Juniper Research Future Proofing Digital Banking.
18
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Shifting customers and needs
Shifting customers and needs
Banking anytime, anywhere
Used to digital experiences
Expect proactive and personalized help in
their finance management
Interaction with multiple
devices and applications
Seeking the best experiences for each
of their banking needs
Vision of the financial industry
Our aspiration
19
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Vision of the financial industry
Our aspiration
Our aspiration
Providing the best solutions that
generate trust: clear, simple, transparent
and fair conditions
Through an easy and
convenient experience: DIY
through digital channels or
human interaction
Strengthening
the relationship
with the customer
Helping our customers to make
the best financial decisions
offering relevant advice
Redefining our Value Proposition based
on customer experience and trust
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Our purpose and strategic
priorities
Progress in our transformation
03. BBVA´s
Transformation Journey
21
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
We are BBVA. We create opportunities
Defined strategic path
New standard in customer
experience
A first class workforce
Drive digital sales
New business models
Optimize capital allocation
Unrivaled efficiency
Six Strategic PrioritiesOur Purpose
To bring the age
of opportunity
to everyone
Our purpose and strategic
priorities
Progress in our transformation
22
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Progress in our Transformation
Products & functionalitiesRelationship Model
Progress in our transformation
Fast Track in Branches
(Spain)
New Public Web
(USA)
Garanti Bank Facebook
Messenger BOT (Turkey)
Alo Garanti Free Speech
(Turkey)
Front Baking Tool
(Peru)
BBVA Cashup (Spain)
“Mis recibos” App
(Spain)
Signature Express
(USA)
SMEs Digital
Acceptance
Certificate (USA)
New Mobile Banking
Dashboard (Turkey)
Login via Eye
Scanning (Turkey)
Financial Health
Check Up (Mexico)
One Click
Credit Card
(Argentina)
On/Off Buttom for
Debit Cards (Chile)
Deposits on Line
(CDT) (Colombia)
“Adelanto de
Nómina” App
(Colombia)
Provinet Empresas
Móvil (Venezuela)
Theft Insurance
Through ATM (Peru)Our purpose and strategic
priorities
Progress in our transformation
23
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
32%
43%
63%
(1) Branch: proxy Spain / Web: digital active customers / Mobile: mobile active customers
#1
BRANCH
WEB
MOBILE
#1
150
times
per year
Customer Interaction
(Average customer1)
Channel NPS
at BBVA
(Spain Dec-16)
More Engaged and Satisfied customers as a result
of amazing customer experience
BBVA Leading
in NPS
(Dec-16)
#1
#1
#1
#1
#1
#1
#1
#1
#1
40
times
per year
4
times
per year
23
Attractive and
intuitive design
Transparent
& clear offer
Revolution of the
small things
Our purpose and strategic
priorities
Progress in our transformation
24
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Digital Sales
Digital Customers Mobile Customers
BBVA Group
(Million)
9.6
13.5
Mar.16 Mar.17
SPAIN MEXICO S. AMERICAUSA TURKEY
Digital Sales1
(% of total sales YtD, # of transactions)
16.0
19.3
Mar.16 Mar.17
+20% +41%
We are promoting
our digital offer so
that customers
choose the most
convenient
channel
24
(1) Figures have been restated due to changes in the inclusion of some products.
Our purpose and strategic
priorities
Progress in our transformation
17.1
24.0
Dec.
16
Mar.
17
11.9
13.6
Dec.
16
Mar.
17
19.4
21.7
Dec.
16
Mar.
17
15.4
22.3
Dec.
16
Mar.
17
25.2
30.1
Dec.
16
Mar.
17
Note: Paraguay and Uruguay as of December 2016
25
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
(*) DriveMotors, Civi, Hippo, Guideline, Brave and Hixme are investments made by Propel Venture Partners US Fund I, LP,
fintech venture capital fund managed independently by Propel Venture Partners LLC, where BBVA Compass Bancshares Inc. is
a Limited Partner.
Open Platform
Enable new developments combining BBVA’s APIs, client’s
technology and other building blocks
BBVA is driving
the modularization
of finance
New business models
API Client
BBVA
Open API’s3rd party
API
API ClientAPI Client
3rd party
API
29.5% stake
Acquisitions Investments (venture capital*)
Leveraging the
Fintech ecosystem
to develop our
value proposition
25
BBVA Apimarket
Our purpose and strategic
priorities
Progress in our transformation
26
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Front-Office / Channels
Multichannel Architecture
Branch Mobile Web Social network
ATMs Call center BBVA Wallet
Middleware / Services
Back-office or
Core Banking System
Leveraging technology
In 2007 we began our transformation process
Placing
technology at
the customer’s
service
And now we are adapting to
the new paradigms of
development
Platform
as a service
26
Our purpose and strategic
priorities
Progress in our transformation
We have been working on our
platforms
27
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Cultural change
We are
transforming the
organization
internally by
fostering a new
culture
27
Zero tolerance against low quality
New ways of working:
Agile, collaborative tools
New headquarters
Collaborative culture, entrepreneurship
(‘trial - error’)
Leaner structures
Our purpose and strategic
priorities
Progress in our transformation
28
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
At BBVA, we are
accelerating our
transformation
process to become
the best bank for our
customers
Our purpose and strategic
priorities
Progressing in our
transformation
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
Highlights
Business areas
1Q17
04. Results’ highlights
30
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
1Q17
Highlights
Business areas
NET ATTRIBUTABLE PROFIT
1Q17
1,199€m
+69.0% vs 1Q16
+79.2% constant €
Highlights
Growth in core revenues
Costs control
Sound asset quality
Strong capital & liquidity ratios
Relevant transactions
RISKS 1Q17
Risk indicators improvement
SOUND ASSET QUALITY
Cost of risk improvement
CAPITAL
Solid capital ratios
NPL RATIO
4.8%
COST OF RISK YTD
0.9%
LEVERAGE RATIO
6.6%
CET 1 RATIO
11.64%
PHASED-IN
COVERAGE RATIO
71%
FINANCIAL ASSETS + RE IMPAIRMENTS 1Q17
1,002 €m
FULLY-LOADED
11.01%
GROSS INCOME
1Q17
6,383€m
+10.3% vs 1Q16
+15.0% constant €
OPERATING INCOME
1Q17
3,246€m
+24.2% vs 1Q16
+31.5% constant €
31
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
1Q17
Profit & Loss
Highlights
Business areas
BBVA Group (€m) 1Q17 % % constant
Net Interest Income 4,322 4.1 9.2
Net Fees and Commissions 1,223 5.4 9.4
Net Trading Income 691 93.5 n.s.
Other Income & Expenses 146 23.6 -0.1
Gross Income 6,383 10.3 15.0
Operating Expenses -3,137 -1.2 1.8
Operating Income 3,246 24.2 31.5
Impairment on Financial Assets -945 -8.6 -5.1
Provisions and Other Gains and Losses -236 -2.7 -1.8
Income Before Tax 2,065 54.3 67.6
Income Tax -573 58.2 77.7
NI ex Corporate Operations 1,492 52.9 64.0
Non-controlling Interest -293 9.8 21.5
Net Attributable Profit 1,199 69.0 79.2
Change
1Q17/1Q16
32
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
1Q17
Business areas
NET ATTRIBUTABLE PROFIT
375 €m
+54.2% vs. 1Q16
NPL RATIO
5.8% vs. 6.4% 1Q16
53% vs. 59% 1Q16
NII negatively impacted by CIB business
Good trend of fees and NTI due to CIB
Cost reduction and lower impairments
Restructuring costs to gain efficiencies
Risks: good underlying trends
-9.0%
vs. Dec.16
Continued focus on accelerating sales, leveraging RE
market recovery
Significant reduction in exposure through wholesale
transactions
Decrease loan-loss provisions +RE impairments
Negative impact from wholesale transactions
NET ATTRIBUTABLE PROFIT
134 €m
+163.1% vs. 1Q16
1.3% vs. 1,4% 1Q16
107% vs. 103% 1Q16
Strong start to the year
Growing revenues supported by recurrent income
Decreasing costs and impairments
Risks: evolution in line with expectations
USA constant €
COVERAGE RATIO
COVERAGE RATIO
NPL RATIO
SPAIN Banking activity
NON CORE REAL ESTATE
NET EXPOSURE
NET ATTRIBUTABLE PROFIT
-109 €m
-3.8% vs. 1Q16
32
Highlights
Business areas
33
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
1Q17
33
Business areas
NET ATTRIBUTABLE PROFIT
160 €m
+45.7% vs. 1Q16
2.6% vs. 2.8% 1Q16
128% vs. 129% 1Q16
Outstanding evolution
Strong NII growth
Cost evolution in line with inflation
NET ATTRIBUTABLE PROFIT
536 €m
+19.2% vs. 1Q16
2.3% vs. 2.6% 1Q16
128% vs. 119% 1Q16
Improved macro perspective, recovery of FX
1Q net profit growing at 19%, above year-end
expectations
Asset quality resilience
NET ATTRIBUTABLE PROFIT
185 €m
-8.7% vs. 1Q16
NPL RATIO
3.3% vs. 2.6% 1Q16
COVERAGE RATIO
96% vs. 118% 1Q16
Drop in bottom line due to higher impairments
Positive recurring income
Growing costs, below inflation
Deterioration in NPLs and coverage due to macro
environment, as expected
SOUTH AMERICA constant €
MEXICO constant €
TURKEY constant €
NPL RATIO
COVERAGE RATIO
NPL RATIO
COVERAGE RATIO
Highlights
Business areas
34
01 About BBVA
02 Vision and
aspiration
03 BBVA
transformation
journey
04 Results’ highlights
1Q17
CIB - 1Q17 results
LENDING (NET)
55 €bn -2.4%
Business activity
(constant €, % YTD)
CUSTOMER FUNDS
41 €bn +4.7%
GROSS MARGIN
774 €m +28.9%
Results
(constant €, % YoY)
NET MARGIN
514 €m +45.4%
NET ATTRIBUTABLE PROFIT
320 €m +171.5%
646 €m +9%
Client’s revenue
(constant €, % YoY)
Wholesale
banking
recurrent
business1
% of revenues
given by our
relations with
clients
83%
Customer funds recovery and decrease in lending in Spain, USA and Mexico
High recurrence of our client’s revenues
Global Markets outstanding performance causes a solid increase in results,
especially in Spain, Mexico and Chile
Highlights
Business areas
(1) Client’s revenue / Gross margin. Note: All data includes Venezuela
First Quarter 2017
BBVA Group

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Corporate Presentation 1Q17

  • 3. 2 Disclaimer This document is only provided for information purposes and does not constitute, nor should it be interpreted as, an offer to sell or exchange or acquire, or an invitation for offers to buy securities issued by any of the aforementioned companies. Any decision to buy or invest in securities in relation to a specific issue must be made solely and exclusively on the basis of the information set out in the pertinent prospectus filed by the company in relation to such specific issue. No one who becomes aware of the information contained in this report should regard it as definitive, because it is subject to changes and modifications. This document contains or may contain forward looking statements (in the usual meaning and within the meaning of the US Private Securities Litigation Reform Act of 1995) regarding intentions, expectations or projections of BBVA or of its management on the date thereof, that refer to or incorporate various assumptions and projections, including projections about the future earnings of the business. The statements contained herein are based on our current projections, but the actual results may be substantially modified in the future by various risks and other factors that may cause the results or final decisions to differ from such intentions, projections or estimates. These factors include, without limitation, (1) the market situation, macroeconomic factors, regulatory, political or government guidelines, (2) domestic and international stock market movements, exchange rates and interest rates, (3) competitive pressures, (4) technological changes, (5) alterations in the financial situation, creditworthiness or solvency of our customers, debtors or counterparts. These factors could cause or result in actual events differing from the information and intentions stated, projected or forecast in this document or in other past or future documents. BBVA does not undertake to publicly revise the contents of this or any other document, either if the events are not as described herein, or if such events lead to changes in the information contained in this document. This document may contain summarized information or information that has not been audited, and its recipients are invited to consult the documentation and public information filed by BBVA with stock market supervisory bodies, in particular, the prospectuses and periodical information filed with the Spanish Securities Exchange Commission (CNMV) and the Annual Report on Form 20-F and information on Form 6-K that are filed with the US Securities and Exchange Commission. Distribution of this document in other jurisdictions may be prohibited, and recipients into whose possession this document comes shall be solely responsible for informing themselves about, and observing any such restrictions. By accepting this document you agree to be bound by the foregoing restrictions.
  • 4. 3 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Index
  • 5. 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions 01. About BBVA
  • 6. 5 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions BBVA’s global presence € 719 billion in total assets 70 million customers 35 countries 8.499 branches 31.185 ATMs 133.007 employees Note: As of March 2017. South America Argentina Bolivia Brazil Chile Colombia Paraguay Peru Uruguay Venezuela North America USA Mexico Europe Germany Belgium Spain France Holland Italy Luxembourg Malta Portugal U.K. Romania Russia Switzerland Turkey Asia - Pacific China UAE Hong Kong India Indonesia Japan South Korea Singapore Taiwan
  • 7. 6 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions More than 150 years of history BBVA is the result of the merger of two major Spanish banking institutions 1999 Banco Bilbao Vizcaya Argentaria Corporación Bancaria de España Caja Postal Bco. Exterior Bco. Hipotecario Banco de Bilbao Banco de Vizcaya 1988 1998
  • 8. 7 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions More than 150 years of history 1995 Banco Continental (Peru) Probursa (México) 1996 Banco Ganadero (Colombia) Bancos Cremi and Oriente (Mexico) Banco Francés (Argentina) 1997 Banco Provincial (Venezuela) B.C. Argentino (Argentina) 1998 Poncebank (Puerto Rico) Banco Excel (Brazil) Banco BHIF (Chile) 1999 Provida (Chile) Consolidar (Argentina) 2000 Bancomer (Mexico) 2004 Valley Bank (USA) Laredo (USA) OPA sobre Bancomer 2005 Granahorrar (Colombia) Hipotecaria Nacional (Mexico) 2006 Texas Regional Bancshares (USA) Forum Servicios Financieros (Chile) State National Bancshares (USA) CITIC (China) 2007 Compass (USA) 2008 Extended CITIC agreement 2009 Guaranty Bank (USA) 2010 New extension CITIC agreement Turkiye Garanti Bankasi (Turkey) 2011 Extension of Forum SF agreement (Chile) Credit Uruguay (Uruguay) 2012 Sale of Puerto Rico Unnim Banc (Spain) 2013 Sale of Panama Sale of pension business in Latam Sale of CNCB’s 5.1% (China) 2014 Simple (USA) 2015 Sale of CIFH’s stake to CNCB (China) Sale of CNCB’s 4.9% (China) Catalunya Banc (Spain) Acquisition of an additional stake in Turkiye Garanti Bankasi (Turkey) Acquisition of a 29.5% stake in Atom (UK) 2016 Holvi (Finland) Sale of CNCB´s 0.75% (China) Sale of GarantiBank Moscow AO (Moscow) OpenPay (Mexico) 2017 Sale of CNCB´s 1.8% (China) Acquisition of an additional stake in Turkiye Garanti Bankasi of 9.95% (Turkey) BBVA had significant growth since 1995
  • 9. 8 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions Main figures 1Q17 3,246 Operating income 1,199 Net attributable profit 6,383 Gross income 54,918 Total equity 431,899 Loans and advances to customers - gross 719,193 Total assets 398,499 Deposits from customers 9.1% ROE 0.84% ROA 49.1% 4.8% 71% 11.64% 11.01% Earnings (€m) Balance sheet (€m) Efficiency/ Profitability Risk management Solvency – CET1 Ratio Efficiency ratio NPL ratio NPL coverage ratio Phased-in Fully-loaded For more information click here
  • 10. 9 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions BBVA share Listed on the main international stock markets BBVA’s capital ownership is well diversified Shareholder breakdown 45.3% 54.7% Banks 1.6% Institutions 6.8% Employees 2.7% Individuals 34.1% Resident Non-resident #shareholders 919,274 LONDON MADRIDNEW YORK MEXICO CITY LIMA For more information click here Weighting (31-03-2017) 8.8% IBEX 35 2.0% Euro Stoxx 50 9.2% Euro Stoxx Banks 4.6% Stoxx Europe 600 Banks Figures as of 31th March 2017 Number of shares issued 6,567m Book value per share 7.32€ Closing price 7.27€ Market capitalization 47,739€m
  • 11. 10 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions Organizational chart Corporate & Investment Banking Juan Asúa Country Monitoring1 Jorge Sáenz-Azcúnaga Talent & Culture Ricardo Forcano Engineering Ricardo Moreno Finance JaimeSáenzdeTejada Global Risk Management Rafael Salinas Global Economics Regulation & Public Affairs José Manuel González-Páramo Legal & Compliance Eduardo Arbizu Strategy & M&A Javier Rodríguez Soler Accounting & Supervisors Ricardo Gómez Barredo Communications Paul G. Tobin General Secretary Domingo Armengol Internal Audit José Luis de los Santos Customer Solutions2 Derek White Mexico Eduardo Osuna USA Onur Genç Spain Cristina de Parias Turkey Fuat Erbil CEO Carlos Torres Vila GROUP EXECUTIVE CHAIRMAN Francisco González EXECUTION & PERFORMANCE NEW CORE COMPETENCIES RISK & FINANCE STRATEGY & CONTROL Data David Puente (1) Reporting channel to CEO for Argentina, Colombia, Chile, Peru, Venezuela, Uruguay and Paraguay, as well as monitoring of all countries, including Spain, Mexico, Turkey and USA. (2) Integrates Global Products & Digital Sales; Design & Marketing; Data & Open Innovation; Business Development in Spain, Mexico, Turkey, USA and South America; Distribution model; Asset Management & Global Wealth and New Digital Businesses.
  • 12. 11 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions Our team We are creating a of culture, environment and ways of working where the customer is at the center of everything we do The best team Our team is the cornerstone of our transformation, helping BBVA deliver the best customer experience anywhere Age average: 38 years 46% BBVA GROUP: 133,007 employees USA 10,651 MEXICO 36,617 SPAIN 30,793 TURKEY 21,923 SOUTH AMERICA 30,339 REST OF EURASIA 2,684 54% A first class workforce Our most valuable asset is a first class workforce, inspired by our Purpose and working as one team we defined our purpose as an organization we are implementing a new way of working and collaborating 2016 2017 Note 1: Figures as of 31st of March 2017. Note 2: Criteria for number of employees is based on location.
  • 13. 12 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions Presence in social media Number of BBVA’s social media profiles by country (as of March 2017) Note: As of March 2017. USA 10 Mexico 14 Venezuela 6 Colombia 7 Peru 10 Chile 8 Argentina 7 Paraguay 4 Uruguay 4 Spain 39 Profiles 198 BBVA’s commitment is to be where the people are, to listen and understand their needs and dreams. This is the reason that makes BBVA a cutting-edge entity in social media Followers in social media 33,077,650 Turkey 31 27,132,333 Facebook (followers) 4,647,482 Twitter (followers) 119,527 YouTube (subscribers) 280,155 Google+ (followers) 558,816 LinkedIn (followers) 339,337 Instagram (followers)
  • 14. 13 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions Social commitment Financial Literacy Social Entrepreneurship Knowledge Fronteras del Conocimiento Award For more information click here
  • 15. 14 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions BBVA Social Impact in 2016 Wealth Generation Growth and Welfare Contribution 4.240 suppliers who invoiced 7,751 €m 9.440 €m of accrued taxes collected by BBVA’s activity 22.246 €m economic value generated in 2015 Representing 0.5% of GDP in the economies where it operates 66 MILLION customers in 35 countries, 12.4 digital customers 1,8 MILLION microentrepreneurs supported by Fundación Microfinanzas BBVA with 1,161 €m in 2016 Sustainable Development Contribution 5.350€m of placement in 8 green and social bond issues 91 €m directed to finance social infrastructure projects 39% of employees work in certified buildings 2,5 MILLION SMEs and Self-Employees financed by BBVA Investment in social programs in 2016 93.3 €m
  • 16. 15 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights BBVA’s global presence History of BBVA Main figures BBVA share Organizational chart Our team Presence in social media Social commitment Awards and recognitions Awards and recognitions Once more, BBVA’s differentiated management has been recognized
  • 17. 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Vision of the financial industry Our aspiration 02. Vision and aspiration
  • 18. 17 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Vision of the financial industry Our aspiration Reshape of the financial industry Regulatory pressure and the impact in profitability New players are entering the value chain Banks ROE Evolution1 (%) 15.8% -3.0% 5.6% 7.0% 2.7% 1.5% 1.7% 4.0% 4.4% 2.4% 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Transforming technologies and use of data Big Data Biometrics Cloud I.A. 2 Blockchain Data processing (1) Source: BBVA; Banks in peer group: Santander, Deutsche, Commerzbank, BNPP, SocGen, CASA, Intesa, Unicredit, HSBC, Barclays, Royal Bank of Scotland, Lloyds, UBS y Credit Suisse, Citigroup, Bank of America, JP Morgan y Wells Fargo. (2) Juniper Research Future Proofing Digital Banking.
  • 19. 18 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Shifting customers and needs Shifting customers and needs Banking anytime, anywhere Used to digital experiences Expect proactive and personalized help in their finance management Interaction with multiple devices and applications Seeking the best experiences for each of their banking needs Vision of the financial industry Our aspiration
  • 20. 19 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Vision of the financial industry Our aspiration Our aspiration Providing the best solutions that generate trust: clear, simple, transparent and fair conditions Through an easy and convenient experience: DIY through digital channels or human interaction Strengthening the relationship with the customer Helping our customers to make the best financial decisions offering relevant advice Redefining our Value Proposition based on customer experience and trust
  • 21. 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Our purpose and strategic priorities Progress in our transformation 03. BBVA´s Transformation Journey
  • 22. 21 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights We are BBVA. We create opportunities Defined strategic path New standard in customer experience A first class workforce Drive digital sales New business models Optimize capital allocation Unrivaled efficiency Six Strategic PrioritiesOur Purpose To bring the age of opportunity to everyone Our purpose and strategic priorities Progress in our transformation
  • 23. 22 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Progress in our Transformation Products & functionalitiesRelationship Model Progress in our transformation Fast Track in Branches (Spain) New Public Web (USA) Garanti Bank Facebook Messenger BOT (Turkey) Alo Garanti Free Speech (Turkey) Front Baking Tool (Peru) BBVA Cashup (Spain) “Mis recibos” App (Spain) Signature Express (USA) SMEs Digital Acceptance Certificate (USA) New Mobile Banking Dashboard (Turkey) Login via Eye Scanning (Turkey) Financial Health Check Up (Mexico) One Click Credit Card (Argentina) On/Off Buttom for Debit Cards (Chile) Deposits on Line (CDT) (Colombia) “Adelanto de Nómina” App (Colombia) Provinet Empresas Móvil (Venezuela) Theft Insurance Through ATM (Peru)Our purpose and strategic priorities Progress in our transformation
  • 24. 23 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights 32% 43% 63% (1) Branch: proxy Spain / Web: digital active customers / Mobile: mobile active customers #1 BRANCH WEB MOBILE #1 150 times per year Customer Interaction (Average customer1) Channel NPS at BBVA (Spain Dec-16) More Engaged and Satisfied customers as a result of amazing customer experience BBVA Leading in NPS (Dec-16) #1 #1 #1 #1 #1 #1 #1 #1 #1 40 times per year 4 times per year 23 Attractive and intuitive design Transparent & clear offer Revolution of the small things Our purpose and strategic priorities Progress in our transformation
  • 25. 24 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Digital Sales Digital Customers Mobile Customers BBVA Group (Million) 9.6 13.5 Mar.16 Mar.17 SPAIN MEXICO S. AMERICAUSA TURKEY Digital Sales1 (% of total sales YtD, # of transactions) 16.0 19.3 Mar.16 Mar.17 +20% +41% We are promoting our digital offer so that customers choose the most convenient channel 24 (1) Figures have been restated due to changes in the inclusion of some products. Our purpose and strategic priorities Progress in our transformation 17.1 24.0 Dec. 16 Mar. 17 11.9 13.6 Dec. 16 Mar. 17 19.4 21.7 Dec. 16 Mar. 17 15.4 22.3 Dec. 16 Mar. 17 25.2 30.1 Dec. 16 Mar. 17 Note: Paraguay and Uruguay as of December 2016
  • 26. 25 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights (*) DriveMotors, Civi, Hippo, Guideline, Brave and Hixme are investments made by Propel Venture Partners US Fund I, LP, fintech venture capital fund managed independently by Propel Venture Partners LLC, where BBVA Compass Bancshares Inc. is a Limited Partner. Open Platform Enable new developments combining BBVA’s APIs, client’s technology and other building blocks BBVA is driving the modularization of finance New business models API Client BBVA Open API’s3rd party API API ClientAPI Client 3rd party API 29.5% stake Acquisitions Investments (venture capital*) Leveraging the Fintech ecosystem to develop our value proposition 25 BBVA Apimarket Our purpose and strategic priorities Progress in our transformation
  • 27. 26 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Front-Office / Channels Multichannel Architecture Branch Mobile Web Social network ATMs Call center BBVA Wallet Middleware / Services Back-office or Core Banking System Leveraging technology In 2007 we began our transformation process Placing technology at the customer’s service And now we are adapting to the new paradigms of development Platform as a service 26 Our purpose and strategic priorities Progress in our transformation We have been working on our platforms
  • 28. 27 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Cultural change We are transforming the organization internally by fostering a new culture 27 Zero tolerance against low quality New ways of working: Agile, collaborative tools New headquarters Collaborative culture, entrepreneurship (‘trial - error’) Leaner structures Our purpose and strategic priorities Progress in our transformation
  • 29. 28 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights At BBVA, we are accelerating our transformation process to become the best bank for our customers Our purpose and strategic priorities Progressing in our transformation
  • 30. 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights Highlights Business areas 1Q17 04. Results’ highlights
  • 31. 30 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights 1Q17 Highlights Business areas NET ATTRIBUTABLE PROFIT 1Q17 1,199€m +69.0% vs 1Q16 +79.2% constant € Highlights Growth in core revenues Costs control Sound asset quality Strong capital & liquidity ratios Relevant transactions RISKS 1Q17 Risk indicators improvement SOUND ASSET QUALITY Cost of risk improvement CAPITAL Solid capital ratios NPL RATIO 4.8% COST OF RISK YTD 0.9% LEVERAGE RATIO 6.6% CET 1 RATIO 11.64% PHASED-IN COVERAGE RATIO 71% FINANCIAL ASSETS + RE IMPAIRMENTS 1Q17 1,002 €m FULLY-LOADED 11.01% GROSS INCOME 1Q17 6,383€m +10.3% vs 1Q16 +15.0% constant € OPERATING INCOME 1Q17 3,246€m +24.2% vs 1Q16 +31.5% constant €
  • 32. 31 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights 1Q17 Profit & Loss Highlights Business areas BBVA Group (€m) 1Q17 % % constant Net Interest Income 4,322 4.1 9.2 Net Fees and Commissions 1,223 5.4 9.4 Net Trading Income 691 93.5 n.s. Other Income & Expenses 146 23.6 -0.1 Gross Income 6,383 10.3 15.0 Operating Expenses -3,137 -1.2 1.8 Operating Income 3,246 24.2 31.5 Impairment on Financial Assets -945 -8.6 -5.1 Provisions and Other Gains and Losses -236 -2.7 -1.8 Income Before Tax 2,065 54.3 67.6 Income Tax -573 58.2 77.7 NI ex Corporate Operations 1,492 52.9 64.0 Non-controlling Interest -293 9.8 21.5 Net Attributable Profit 1,199 69.0 79.2 Change 1Q17/1Q16
  • 33. 32 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights 1Q17 Business areas NET ATTRIBUTABLE PROFIT 375 €m +54.2% vs. 1Q16 NPL RATIO 5.8% vs. 6.4% 1Q16 53% vs. 59% 1Q16 NII negatively impacted by CIB business Good trend of fees and NTI due to CIB Cost reduction and lower impairments Restructuring costs to gain efficiencies Risks: good underlying trends -9.0% vs. Dec.16 Continued focus on accelerating sales, leveraging RE market recovery Significant reduction in exposure through wholesale transactions Decrease loan-loss provisions +RE impairments Negative impact from wholesale transactions NET ATTRIBUTABLE PROFIT 134 €m +163.1% vs. 1Q16 1.3% vs. 1,4% 1Q16 107% vs. 103% 1Q16 Strong start to the year Growing revenues supported by recurrent income Decreasing costs and impairments Risks: evolution in line with expectations USA constant € COVERAGE RATIO COVERAGE RATIO NPL RATIO SPAIN Banking activity NON CORE REAL ESTATE NET EXPOSURE NET ATTRIBUTABLE PROFIT -109 €m -3.8% vs. 1Q16 32 Highlights Business areas
  • 34. 33 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights 1Q17 33 Business areas NET ATTRIBUTABLE PROFIT 160 €m +45.7% vs. 1Q16 2.6% vs. 2.8% 1Q16 128% vs. 129% 1Q16 Outstanding evolution Strong NII growth Cost evolution in line with inflation NET ATTRIBUTABLE PROFIT 536 €m +19.2% vs. 1Q16 2.3% vs. 2.6% 1Q16 128% vs. 119% 1Q16 Improved macro perspective, recovery of FX 1Q net profit growing at 19%, above year-end expectations Asset quality resilience NET ATTRIBUTABLE PROFIT 185 €m -8.7% vs. 1Q16 NPL RATIO 3.3% vs. 2.6% 1Q16 COVERAGE RATIO 96% vs. 118% 1Q16 Drop in bottom line due to higher impairments Positive recurring income Growing costs, below inflation Deterioration in NPLs and coverage due to macro environment, as expected SOUTH AMERICA constant € MEXICO constant € TURKEY constant € NPL RATIO COVERAGE RATIO NPL RATIO COVERAGE RATIO Highlights Business areas
  • 35. 34 01 About BBVA 02 Vision and aspiration 03 BBVA transformation journey 04 Results’ highlights 1Q17 CIB - 1Q17 results LENDING (NET) 55 €bn -2.4% Business activity (constant €, % YTD) CUSTOMER FUNDS 41 €bn +4.7% GROSS MARGIN 774 €m +28.9% Results (constant €, % YoY) NET MARGIN 514 €m +45.4% NET ATTRIBUTABLE PROFIT 320 €m +171.5% 646 €m +9% Client’s revenue (constant €, % YoY) Wholesale banking recurrent business1 % of revenues given by our relations with clients 83% Customer funds recovery and decrease in lending in Spain, USA and Mexico High recurrence of our client’s revenues Global Markets outstanding performance causes a solid increase in results, especially in Spain, Mexico and Chile Highlights Business areas (1) Client’s revenue / Gross margin. Note: All data includes Venezuela