This document discusses the new workflow engine in Dynamics NAV 2016. It allows businesses to streamline and automate processes. The workflow engine uses triggers to initiate actions called "thens" such as notifications, approvals, restrictions or comments. It can be customized to trigger on over 90 out of box events for different record types. For example, a workflow could block a customer and notify someone if their credit limit is increased while having an outstanding balance. The workflow engine integrates with existing NAV 2016 features and can be extended for specific business needs.