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Insurance comparison engine
Information Management Project
Speaker: Miloud Belkacem
24 March 2016
Agenda
Project Presentation
B&D Answer
Benefits and Conclusion
2
Amongst the
market’s top 4
platforms
Activity
exclusively web
oriented
Significant monthly
web traffic
Insurance comparison platform
active on the French Market
Who is the Client ?
305-04-16
Startup
Client’s Business Model
405-04-16
Site visitors fill-in forms to compare insurances
The company sells the visitors’ forms to partners
Performance of the organisation relies on
 Website Traffic
 Conversion Rate
Project Objectives
505-04-16
Business & Decision Belgium was selected to define & execute the client’s data strategy
Two parallel tracks: Big Data & Analytics and Business Intelligence
The key high level objectives being:
Competitive Edge
Helping the client gain
competitive edge and foster its
market position
Boost Insights
Leverage analytics practices to
better understand what
happened before, what is
happening now and what could
happen in the future
Modernize the Data Platform
Set up a modern data lab based
on top-notch technological
solutions and powerful practices
Initial Situation
605-04-16
Platform
Site DatabaseWeb Logs
Data Scientist
Studio Excel file
Management Line
& decision takers
Deliver
Results
IT Department
Relay
Decisions
Implement
Large volumes of Raw data
Slow and heavy analysis
Limited insights and analysis capabilities
Slow cycle to market Ads and Targeting
Slow adaptations of the model
ExtractGenerate
Analyze
Challenges
705-04-16
Difficulty to exploit large sized web logs which is key to understanding the behavior of
users
Tedious manual data extraction to perform analysis due to performance and the need
to perform data transformations
Slow Analysis Life-Cycle as:
 Data Scientist delivers information manually and irregularly to business
 Decision takers assess the analysis results and take decisions
 IT builds new recommendation Ads and targeting rules into the platform based on the input
of the management which creates latency
Agenda
Project Presentation
B&D Answer
Benefits and Conclusion
8
B&D’s Mission
905-04-16
Query & Analysis Solutions
03
Self-Service
Limited BI / Spreadsheet
05
Limited
Strategic
02 Dashboards management
Operational
04 Operational Reporting
Data Mining & Predictive Analysis
01
Analytics
Excellence
Client
Approach Overview
In order to overcome the challenges detailed earlier, B&D has:
Insurance
Comparison
Platform
Business
Intelligence
Big Data
& Analytics
Selected Microsoft as the technology provider
 Set up a full-featured Data platform hosted on Microsoft Azure
 Define data governance to streamline reporting efforts
Design a BI solution to
 Deliver traditional BI outputs (reports, Ad-Hoc, etc.)
 Serve as the destination of aggregated Big Data
Set up a data lab on the cloud to
 Load and make available large sized web logs and external files
 Provide data scientist tools for analysis purposes
 Deploy Machine Learning platform and mechanisms Plug & Play
10
Azure Machine Learning in a Nutshell
1105-04-16
Machine Learning cloud based component
Provides trained & enriched predictive models
Provides web service based interface to integrate with third party tools
 Implement Real-Time targeting and Ads selection
 Real time suggestions
 Automatic referrals
 Churn calculations
 Customer segmentations
 Next best offer ...
Azure ML
Empowered Insight platform
1205-04-16
Insurance Comparison
Platform
Site Database
Web Logs
Data Scientist
Studio
Generate
Business Intelligence
Load
Large volumes
storage
Machine Learning
Consume
Data Lab
Automated Real-Time Targeting and Ads selection
HDInsight
Consume
Single Data Platform
1305-04-16
In-House
Sources
Consumption
Platform
Data HubStaging area
ML StudioWebLogs
Dataretrieval
Reference
Files
ManualCnsolidation
External
Sources
Insurance Files
ExtractTransformLoadConsolidate
Mirror
LZ MER
Staging
BigData Stage
(Hive metastore)
TransformMergeLoad
Cube
Process
MER
DirectAccess
Zoom on Azure ML
1405-04-16
Agenda
Project Presentation
B&D Answer
Benefits and Conclusion
15
FUNCTIONAL
Benefits of the solution
16
More relevant recommendations
On-time recommendations
New requests for contact (MER)
Increase conversion rate
1
2
3
4
FUNCTIONAL TECHNICAL
Improved data integration (data flow)
Fully automated recommendation system
Usage of state-of-the-art ML technology
Usage of the cloud infrastructure
SocialAnalytics-Ready
Benefits of the solution
16
More relevant recommendations
On-time recommendations
New requests for contact (MER)
Increase conversion rate
1
2
3
4
Conclusions
Combine traditional BI & Big Data capabilities
Project hosted in the cloud
Project initiated overnight & first results presented after a few weeks
« Data Lab » solution to validate use cases, then industrialization
Machine Learning capabilities activated
17

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BI congres 2016-3: Insurance comparison engine - Miloud Belkacem - Business & Decision

  • 1. Insurance comparison engine Information Management Project Speaker: Miloud Belkacem 24 March 2016
  • 3. Amongst the market’s top 4 platforms Activity exclusively web oriented Significant monthly web traffic Insurance comparison platform active on the French Market Who is the Client ? 305-04-16 Startup
  • 4. Client’s Business Model 405-04-16 Site visitors fill-in forms to compare insurances The company sells the visitors’ forms to partners Performance of the organisation relies on  Website Traffic  Conversion Rate
  • 5. Project Objectives 505-04-16 Business & Decision Belgium was selected to define & execute the client’s data strategy Two parallel tracks: Big Data & Analytics and Business Intelligence The key high level objectives being: Competitive Edge Helping the client gain competitive edge and foster its market position Boost Insights Leverage analytics practices to better understand what happened before, what is happening now and what could happen in the future Modernize the Data Platform Set up a modern data lab based on top-notch technological solutions and powerful practices
  • 6. Initial Situation 605-04-16 Platform Site DatabaseWeb Logs Data Scientist Studio Excel file Management Line & decision takers Deliver Results IT Department Relay Decisions Implement Large volumes of Raw data Slow and heavy analysis Limited insights and analysis capabilities Slow cycle to market Ads and Targeting Slow adaptations of the model ExtractGenerate Analyze
  • 7. Challenges 705-04-16 Difficulty to exploit large sized web logs which is key to understanding the behavior of users Tedious manual data extraction to perform analysis due to performance and the need to perform data transformations Slow Analysis Life-Cycle as:  Data Scientist delivers information manually and irregularly to business  Decision takers assess the analysis results and take decisions  IT builds new recommendation Ads and targeting rules into the platform based on the input of the management which creates latency
  • 9. B&D’s Mission 905-04-16 Query & Analysis Solutions 03 Self-Service Limited BI / Spreadsheet 05 Limited Strategic 02 Dashboards management Operational 04 Operational Reporting Data Mining & Predictive Analysis 01 Analytics Excellence Client
  • 10. Approach Overview In order to overcome the challenges detailed earlier, B&D has: Insurance Comparison Platform Business Intelligence Big Data & Analytics Selected Microsoft as the technology provider  Set up a full-featured Data platform hosted on Microsoft Azure  Define data governance to streamline reporting efforts Design a BI solution to  Deliver traditional BI outputs (reports, Ad-Hoc, etc.)  Serve as the destination of aggregated Big Data Set up a data lab on the cloud to  Load and make available large sized web logs and external files  Provide data scientist tools for analysis purposes  Deploy Machine Learning platform and mechanisms Plug & Play 10
  • 11. Azure Machine Learning in a Nutshell 1105-04-16 Machine Learning cloud based component Provides trained & enriched predictive models Provides web service based interface to integrate with third party tools  Implement Real-Time targeting and Ads selection  Real time suggestions  Automatic referrals  Churn calculations  Customer segmentations  Next best offer ... Azure ML
  • 12. Empowered Insight platform 1205-04-16 Insurance Comparison Platform Site Database Web Logs Data Scientist Studio Generate Business Intelligence Load Large volumes storage Machine Learning Consume Data Lab Automated Real-Time Targeting and Ads selection HDInsight Consume
  • 13. Single Data Platform 1305-04-16 In-House Sources Consumption Platform Data HubStaging area ML StudioWebLogs Dataretrieval Reference Files ManualCnsolidation External Sources Insurance Files ExtractTransformLoadConsolidate Mirror LZ MER Staging BigData Stage (Hive metastore) TransformMergeLoad Cube Process MER DirectAccess
  • 14. Zoom on Azure ML 1405-04-16
  • 16. FUNCTIONAL Benefits of the solution 16 More relevant recommendations On-time recommendations New requests for contact (MER) Increase conversion rate 1 2 3 4
  • 17. FUNCTIONAL TECHNICAL Improved data integration (data flow) Fully automated recommendation system Usage of state-of-the-art ML technology Usage of the cloud infrastructure SocialAnalytics-Ready Benefits of the solution 16 More relevant recommendations On-time recommendations New requests for contact (MER) Increase conversion rate 1 2 3 4
  • 18. Conclusions Combine traditional BI & Big Data capabilities Project hosted in the cloud Project initiated overnight & first results presented after a few weeks « Data Lab » solution to validate use cases, then industrialization Machine Learning capabilities activated 17