BPMInstitute.org's training without the travel! Live Online is the perfect alternative to our face-to-face training. Advance your career and your company by taking a single course or pursuing a Certificate of Training.

1. Live Online Training
Frequently Asked Questions

2. • Virtual Classroom
What is Live Online
Training?
• Instructor-led training in a
virtual classroom
• Works seamlessly with
students around the world

3. • Training on your terms
Why should I consider Live
Online training?
• BPMInstitute.org offers
training in many ways
• Face-to-Face
• Live Online
• On-Demand
• Training is offered virtually
every week of the year
• Take a combination of Live
Online, Face-to-Face and
On-Demand

4. • Wide Selection
What courses are
available Live Online?
• Virtually all of our courses
are available Live Online
• Groups of 6 or more can
schedule a private class on
the date of your choosing

5. • Learning Paths
How do I choose which
courses to take?
• BPMInstitute.org has
developed role-based
Learning Paths that map to
your career path:
• Business Process Analyst
• Business Process Manager
• Business Process Designer
• Business Decision Analyst
• Business Architect
• IT Professional

6. • Online Enrollment
How do I enroll in Live
Online?
• You can register for any of
our courses online
• Or you can call
(508) 475-0475 x15
between 9am and 5pm EST

7. Do Live Online courses • Certificate of Training
count towards the
Certificate of Training?
• Yes! All of our courses and
delivery methods count
towards the Certificate of
Training

8. • Certificate of Training
What is the Certificate of
Training?
• 8-Course, 16-credit
program
• 4 recommended courses
• 4 elective courses
• 5 Convenient Ways
• Take courses online and
in person
• Take up to 2 years to
complete
• Free Professional
Membership for one year.

9. Do I earn Professional • Earn PDU’s
Development Units
(PDU’s)?
• Yes! Students can earn one
PDU for each hour of
online training, totaling
eight after completing the
two four-hour course
sessions

10. • Time of Day
When are Live Online
classes held?
• There are courses available
multiple times each week
almost every week of the
year.
• U.S. & Canada time of day:
• Two half-day sessions
from 1pm – 5pm ET
• Europe time of day:
• Full-day courses from
6pm – 11PM GMT

11. • Pricing
How much do Live Online
courses cost?
• Rates vary based on your
membership level.
• Professional Members save
15% per course
• Corporate Members save
between 15% and 25%
• Pre-purchase the
Certificate of Training and
save more than $2,000!
• We have many promotions
throughout the year. See
site for details.

12. • Teaching Style
What is the teaching style
used?
• We use the same teaching
methodology as the
BPMInstitute.org face-to-
face classroom training
• Expect a mix of instructor
presentations, instructor-
guided exercises, self-
paced exercises and
discussions
• Interaction is encouraged!

13. • Classroom Size
What size classes are Live
Online?
• We limit Live Online
classes to 24 attendees

14. What materials do • Materials Provided
students keep after
training?
• All attendees will be able
to keep the used course
materials (electronic form)
and the exercise project
files produced during
training.

15. • Same as live?
Does Live Online use same
materials as Live training?
• Yes. Instructors use the
same presentations,
demonstrations and
exercises as classroom
training sessions.

16. • Same duration as live?
Are Live Online the same
duration as live training?
• Yes. The length for a Live
Online course is the same
as for a corresponding
classroom course.

17. • Privacy?
What about privacy?
• Every Live Online attendee
will receive login details for
access into the virtual
classroom.
• After training has ended,
students will be still be
able to access course
content via the curriculum.

18. About Live Online Training
• Premium quality training: Same interaction as live training without the travel expenses.
• Convenient format: Two half-day, 4 hour sessions held live over two days.
• Efficient and cost effective: Login from anywhere with an internet and phone connection.
• Credibility: Training is taught by the leading expert practitioners in the industry.
• Professional Membership: Each attendee receives a 30-day Professional Membership Trial
• Certificate of Completion: Receive a Certificate of Completion for each course you take.
• Career Advancement: Finish your Certificate of Training over the Web! We also offer PDU's.
• Early, Professional and Corporate member discounts: Enroll 60 days early to get the best rates.
• Team-focused Live Online Training: You can also train your entire team Live over the Web;
contact us at elearning[at]bpminstitute.org for more information.
• Alternative to online enrollment: Call (508) 475-0475 x15 to enroll in any eLearning

19. Cancellation policy
• As part of our cancellation policy, BPMInstitute.org will accept substitute
registrants up to 2 (two) business days prior to training start date. Cancellations
received less than 10 (ten) business days prior to training start date will result in
loss of training fees. Cancellations received 11+ (eleven plus) business days prior to
training start date may be transferred to a future BPMInstitute.org training course.
• No refunds will be given.
• Discounts may not be applied to previous registrations.
Payment policy
• Payment is due in full at the time of registration. If you have any questions, please
call the Registrar at 508-475-0475 ext. 15.

20. Live Online
Frequently Asked Questions