1. SIBRT Research Activities
Luis Ricardo Gutiérrez
EMBARQ Latin America Strategic Director
SIBRT General Secretary
BRT CENTER OF EXCELENCE – GENERAL ASSEMBLY
Washington DC – January 15, 2013
2. 8 countries – 19 Latin American cities
20 million passengers daily
700 km of exclusive lanes
30.000 transport units
The Latin-American Association of
Integrated Systems and BRT (SIBRT)
works for the development and
quality improvement of urban
transit.
3. High Quality Urban Transit for All
SIBRT is a Benchmarking Association
Public Transit Agencies committed with improvement
A capacity building process based on collaboration
Learning from other’s experiences and mistakes
5. Transmilenio’s Model (Mexico, Colombia, Ecuador, Peru,…)
Build BRT Corridors/Network
(trunk-feeded high capacity system in
parallel to conventional buses)
Need to eliminate competition with
conventional buses and extend better quality
to the whole city
Create an Integrated
Transport System
(allows agencies to manage the quality and
policies in whole city)
In process, difficult…
Foto: Luis Antonio Lindau/ EMBARQ Brasil
6. Brazilian’s Model (Brasil, Chile)
Create Integrated Transport
System (some BRT, most bus corridors)
Low Investments, Insuficient Transit Priority,
↑Congestion, ↑ Fare, ↓Speed, ↓ Passengers
Optimize with BRT corridors,
BRS corridors and “dream” about metros
networks
Increase speed, reliability
and efficiency (in process…)
Foto: Luis Antonio Lindau/ EMBARQ Brasil
7. Target: Integration y Optimization
Modal, fare, institutional and management
integration in Metropolitan Areas
(Consórcio Regional de Transportes de Madrid - CRTM)
8. Closing the Investment Gap
In the next 10-15 years, 242
Latin American Cities with
more than 250 thousands
inhabitants (around 370
millions total), will demand:
US$ 27 billion in public
investment in infrastructure,
in order to implement 5,400
kilometers of BRT additional
corridors.
US$ 70 billion in private
investment for the transit
fleet renewal.
9. Main Challenges of Modernization
Public policy:
Vision about urban development and mobility
Political willingness and leadership
Broad alliances with citizen participation
(avoid “partisanism”)
Holistic and coherent laws and regulations
Metropolitan authorities and consistent institutional framework to
facilitate decision making
Financing that guarantee citywide high quality services
Modern enterprises: PPP and strong organizational
cooperation
Human capital and technical capabilities development .
10. Integration and modernization issues are in the core of
the SIBRT understanding and researching
Project: PANORAMA SIBRT 2013 – A publication
Main previous reference: Modernization of Public Transportation.
Dario Hidalgo & Aileen Carrigan. EMBARQ, WDC, Oct 2010
Include a summary presentation of each SIBRT system
Depict the experience of integrated transport systems and BRTs in Latin
America, considering the particular country and city contexts, lessons and
challenges.
Describe BRT advances looking at characteristics, performances, impacts, and
overall their role in the structuration of integrated systems.
Final chapter with exemplary cases:
From BRT network expansion to an integrated transport systems:
MetroCali, León, Lima
From integrated transport systems to optimization with BRTs: Rio, Belo
Horizonte, Santiago
12. Converging practitioners and academics:
SIBRT – EMBARQ – BRT CoE
General Secretariat
PUC - Chile
Massachusetts
Institute of
Technology
Technical University
of Linbon
13. SIBRT Data
Support the GLOBAL BRT Data: www.brtdata.org
Produced by
SIBRT Datasheets:
Basic Information
www.sibrtonline.org 55+ data from each
associated system, with
complementary information
and links.
Photos
800+ photos with
descriptions, showing the
characteristics of each
system.
Maps
Maps of corridors and
routes of each system.
14. Benchmarking Indicators
Introduce the Performance Indicators Benchmarking
Indicators System
and Complementary Information
monitored to Identify Best Practices and Performance
the aspects that we can be improved comparing Indicators
to other agencies.
Complementary
Information
Example of
* The indicators are Improved Future
Performance Performance
divided by topics and are
monitored online by the
Performance +
associates, respecting the Current
Performance
confidentiality
agreement.
Outliers
Cost / Other attribute +
15. Benchmarking and Innovation
Main Topics
Quality of Service and User Satisfaction
Road Safety for urban buses
Financing of Integrated Transport Systems
Fare Collection and IT Systems
Authorities
Current Road Map:
Terms of
Technical Benchmarking Conferences Studies +
Reference
Indicators and Guides of
Datasheets studies
System Workshops best practices
contracting
In cooperation with:
Center of Excellence
16. II SIBRT Conference on Best Practices – León
2012
More than 350 urban transport
specialists and private operators
from 15 Latin America countries and
worldwide.
May 24-27 2012 Leon, Mexico 21 sponsors from different branches
of the transport industry.
14 presentations focused on
Best Practices in: (i) Quality of
Service and User Satisfaction,
(ii) Road Safety, (iii) Financing
of ITS, and (iv) public policies.
4 commercial and technical sessions.
17. SIBRT International Conference in Cali
200 oficiales, operators and companies
from 10 countries: Argentina, Brasil,
Chile, Colômbia, Equador, Espanha,
México, Peru, Suécia e Venezuela
Experts recommended the
implementation of
metropolitan transport
November 15-16, Santiago de Cali, Colombia authorities and properly finance
for high quality integrated
transport systems for all.
12 sponsors from different branches of
the transport industry.
10 presentations focused on Best
Practices in Integrated Transit Systems
18. Share knowledge and exchange experiences
Fifteen international cities:
Singapore, Cebu (Philippines),
Colombo and Matale (Sri Lanka),
Jakarta (Indonesia), Jinan (China),
Lahore (Pakistan), Seoul (South
Korea), Taipei (Taiwan), Lalitpur
and Kathmandu (Nepal), Thimpu
September 6 - 8, 2012 Amdavad, India. (Bhutan), Lagos (Nigeria),
Guayaquil (Ecuador) and Bogotá
(Colombia)
Sixteen Indian cities:
Ahmedabad, Bhopal, Delhi,
Guwahati, Indore, Jaipur, Kolkata,
Naya Raipur, Pimpri-Chinchwad,
Pune, Rajkot, Surat, Vadodara,
Vijaywada, Vishakhapatnam, and
Mumbai.
19. Share knowledge and exchange experiences
ALAMYS is a 25 year association with
104 members:
• 44 main members (operators) from
13 countries
• 70 adherent member (industry
providers).
XXVI ALAMYS General Assembly
Partner of important international
November 18-22 2012 al 22 Granada, Spain
associations:
UITP, ANPTrilhos y ABIFER de Brasil,
MAFEX y FFE de España, AMEX de
México y RailGroup
Supported by important companies:
CAF, BOMBARDIER, SIEMENS, ALSTOM,
FERROVIAL, NETTROPOLIS, INGEROP,
INDRA, among others.
20. I SIBRT Workshop on Road Safety – Sao Paulo
2012
Victims: pedestrians
Topics discussed: Lack of
institutional integration, policies and
regulations to reduce accidents.
Best Practices: specialized teams on
accidents research, information systems,
building of multidisciplinary teams,
EMBARQ guidelines.
Opportunities: cooperation between
SIBRT agencies to raise awareness among
governments and share best practices.
Conclusions will go into ToR
for the SIBRT Road Safety
Study. We are looking for
Gathered 28 participants partners and sponsors to
from 7 Brazilian cities develop this topic
21. I Workshop SIBRT on
Quality of Service and 12 cities
User Satisfaction 40 participants
12 discussion topics
Santiago, Chile, July of 2012 13 presentations
Themes:
₋ User satisfaction
₋ Indicators and quality management
₋ Contractual mechanisms
Participants:
₋ Transit Agencies
₋ Bus Operators
₋ Technology providers
₋ Academics - CASPT12
Organized by:
22. I Workshop SIBRT on
Quality of Service and
User Satisfaction
Very special general conclusions about improving quality:
There are common Technical Issues that can be improved by adopting quality
management, marketing, planning and control best practices to be learned as result
of collaboration in SIBRT.
Operational Quality of Service is defined in contracts, monitored by indicators
and subject to penalties (in the best cases). Frequently these contractual
mechanisms are not suficient to improve quality (e.g. penalties are limited to an
maximum percentage of the income, exceeded by most operators). Therefore
improving quality requires formal mechanisms of collaboration between agency
and operators.
Improving Overall Quality (infrastructure, operation, quality of service,
integration, fare, etc) requires a well trained and informed team (technicals,
consultants and decision makers) and favorable institutional and political scenarios
to bring together the public and private stakeholders.
23. I Workshop SIBRT on
Quality of Service and
User Satisfaction
Summarizing:
The most important issues to improve quality and
accelerate modernization are political and institutional
Requires very well trained/informed professionals
and decision makers. Favorable institutional scenarios
could make financial and other issues trivial!
24. Project on Quality of Service and User Satisfaction
Main initial components Multidisciplinary team
Standardized Perception
and Image Survey to be
incorporated advanced marketing plans
Quality Indicators to be
incorporated in contracts and support
decisions
SIBRT Methodology
Real improvement European
Collaboration experience by: Financed by:
Capacity Building
Benchmarking
25. Private operators of the most advanced bus
systems will be incorporated to SIBRT
Government
Intelligence
Center of Excelence BRT, Banks
Academy, Consulting, Private, Multilateral
ONGs and Development
PUBLIC AGENCIES AND PRIVATE OPERATORS
Industry Media/Social
Vehicles, services and
Networks
technology USERS
26. Self assigned SIBRT’s role in the Modernization
Process
Be the planning mastermind
and facilitator of the
modernization of public transport
in Latin America
Be promoter and leader on
technical capacity building for
the Integrated Systems and BRTs
Be pioneer on the construction of
performance, quality and impact
indicators for Integrated Systems
and BRTs towards SIBRT Quality
Certification
27. 2013 SIBRT Events
First Quarter
International Workshop on Integrated Transport
Mexico DF
Systems. In Partnership with CTSEMBARQ Mexico
April
Workshop on Fare Collection Systems and ITS.
Cali Organized by SIBRT Colombia Chapter
June
Belo III SIBRT Conference of Best Practices in
Horizonte Latin America & IV SIBRT General Assembly
October
IV SIBRT Executive Committee and Meeting of SIBRT
Mexico DF Mexico Chapter. In partnership with CTSEMBARQ Mexico
Second Semester
Retreat SIBRT lead by Jaime Lerner: Latin American
Curitiba Strategy on Public Urban Transportation. In partnership
with EMBARQ Brasil
Lima Latin American Mayors Meeting. In partnership with
Lima Metropolitan Municipality and EMBARQ Andino
29. CONFERENCIA MAGISTRAL:
Factores Claves para un Transporte Urbano de Alta Calidad para Todos
SIETE PANELES PLENARIOS:
Calidad de Servicio y Satisfacción de Usuarios
Visión de Agencias Gestoras y de Operadores Privados de Buses
Experiencia de la Unión Europea en Medición y Gestión de Calidad
Programa de SIBRT, EMBARQ y BRT CdE para Medir y Mejorar Calidad
Política Pública de Transporte Urbano Sustentable
Casos de Brasil, México, Chile y España
Autoridades para un Transporte Urbano Integrado y de Calidad.
Casos de Madrid, Singapur, Santiago y Recife
Financiamiento de un Transporte Urbano de Calidad para Todos
Experiencias de Europa y Brasil
Argumentos para persuadir a los Ministros de Finanzas
Compromiso de Bancos Multilaterales con Transporte Sustentable en LAC
CAF, BID, BM
Experiencia Brasileña en Sistemas Integrados de Transporte
Sao Paulo, Rio de Janeiro, Curitiba, Goiânia.
Programas de Desarrollo de Capacidades
Capacitación para formulación y gestión de los Planes de Movilidad de Brasil
Programa de Lideres de Transporte Urbano del Banco Mundial
Programa de Capacitación de la CEPT University de Ahmedabad
Programa de Capacitación del SIBRT, EMBARQ y BRT CdE
TRES TALLERES SOBRE TECNOLOGIAS:
Solo Agencias Gestoras. Solo Operadores. Agencias, Operadores y Proveedores
juntos
30. QUALITY AND MODERNIZATION
FOR THE URBAN TRANSIT
IN LATIN AMERICA
Thank you!
Luis Ricardo Gutiérrez
EMBARQ Latin America Strategic Director
SIBRT General Secretary
lgutierrez@wri.org
www.embarq.org
www.sibrtonline.org
