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Marketing to
Millennials
JC Turgeon Kurtis Allan
Agenda
● Who They Are
● Why they Matter
● Likes and Dislikes in an Ad Campaign
● New Economies Created
● What to Market to them
● How to Market to Them
● BU Dragon’s Den
Who are the millennials?
● Generation after Generation X
● Born Between 1980-2000*
Different Names for Millennials
Generation Y
Echo-boomers
Net Generation
Screenagers
Digital Natives
Generation Screwed
Millennial Stats in Canada
● 8 million + (24% of population)
● $70 billion buying power
● Usually have a higher rate of unemployment compared
to rest of the generations
● Medium Income of $34,700
● ¼ Millennials with a University Degree working a low
skill job
● 75.5% have a post secondary Education
Millennial Stats in the U.S.
● Expected to outnumber
baby boomers this year
● Currently makes up 25%
of population
● Most educated
generation ever
● Will make up 75% of
workforce in 2030
● Buying Power
Millennials V. Other Generations
● First generation to
have encounter
technology as kids
● Delayed Adulthood
How Other Generations View
Millennials
6 Types of Millennials
Hip-ennials
Millennial Parents
Anti-Millennials
Gadget Gurus
Green Millennials
Old School Millennials
Hip-ennials
-Represents 29% of Millennials (largest group)
-Strong desire to make the world a better place
-Well informed on global issues
-Donate to charity and volunteer
Millennial Parents
-22% of millennials
-Family oriented
-Sensitive about health and fitness
-Intensively active online
-Older and has higher income
Anti-Millennials
-16% of millennials
-Focused on local scene
-Conservative, seek comfort and stability which
goes against values most millennials have in
common
Gadget Guru
-13% of millennials
-Highly focused on technology
-Avid consumers of electronic products
-Generate a lot of content online
-Mostly males with higher income.
Green Millennials
-10% of millennials
-Cause driven, very sensitive to human rights
and environmental issues
-Greatest content contributors
-Generally younger and mostly composed of
full time students.
Old School Millennials
-10% of millennials
-Least active on social media and technology, -
Independent and self-directed
-Usually older
Millennials and TBL
● Are optimistic
● Environmentally
conscious
● Social minded
Millennials and Ethically Made
Products
What Matters to Them
Why Millennials Matter to Marketers
● Large
● Unique
● Influential
● Here Now
Millennial Likes in an Ad Campaign
● Humour
● Honesty
● Nostalgia
● Story Telling
Millennial Dislikes in an Advertising
● Too much of a
social presence
● Too many Ads
● Not to the point
● Traditional
Advertising
Turning Traditional
Business/Marketing on its Head
The Sharing Economy
The Participation Economy
The Experience Economy
The Sharing Economy
● Definition
● Previous Generations
● Reasons for Emergence
● What's being shared
● How Est. Companies are responding
● Future
● Marketing Opportunities
The Sharing Economy
The Case of the Auto Industry
● Millennials are not
driving at the same rate
as passed generations
● Cars Idling
● Uber/Car2Go/Zipcar
● Reaction from Car
Industry
The Participation Economy
The Participation Economy
● Definition
● Previous
Generations
● Reasons for
Emergences
● Marketing
Opportunities
New Brand Formula
The Importance of UGC
The Case of Lays Chip Ads
Problem:
● 12.4% decrease in
household penetration
● Millennial Generation
Goal: To Build an emotional
Connection with “future
snackers”
What they did
● Got Celebrity Endorsements
● Traditional Media
● Social Media
○ Facebook
○ Voting App
● https://www.youtube.com/watch?v=RGizMObNgsQ
Results
● Most Successful Campaign in company history
○ 8% increase in Sales
○ 3.8 million flavour submissions
○ 1.4 million votes
○ 2.7 million app installations
■ 57% millennials
● 2.2 million more FB Fans
■ 950k+ millennials
The Experience Economy
● Definition
● FOMO
● Marketing
Opportunities
Keys Points on What to Market to
Millennials
● Your Opinions matter
● Sell the experience, not
the brand
● We understand your
Values
● Whats in it for them
● You are Not all the
Same and We Get that!
How to Market to Them
● Word of Mouth
● Social
Media/Websites
● Product Placement
● Event Sponsors
The Importance of Electronic Devices
Social Media
What Works
● Create an emotional
relationship with them
● Get a trusted social
media personality to
promote
● Images/videos
Facebook Ads
Allows you to reach
very specific target
market with location,
demographic,
education and
interests criterias
Statistics
Product Placements
● Benefits
○ Cheap
○ Seen by Many
○ Subtle
The Case of the Music Industry
Firms sponsor artists with high
social media influence, providing
funding for mixtapes and music
videos. Association and product
placement gives brand a whole
new way to reach millennials
who are greatest consumers of
music and entertainment online.
Event Sponsorship
● Great way to meet
potential customers
● Event Sponsorship
is on the rise
● Allows for a lasting
impression
Recap: How to Market
● Create a relationship
● Subtlety is Key
● Pictures speak a thousand words
● Get who the people like and trust online
● Sponsor an event
Conclusion
BU Dragon’s Den
● What’s being
advertised
● How it is being
advertised
● #BUDD
Questions/Comments?

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Marketing to millenials

  • 2. Agenda ● Who They Are ● Why they Matter ● Likes and Dislikes in an Ad Campaign ● New Economies Created ● What to Market to them ● How to Market to Them ● BU Dragon’s Den
  • 3. Who are the millennials? ● Generation after Generation X ● Born Between 1980-2000*
  • 4. Different Names for Millennials Generation Y Echo-boomers Net Generation Screenagers Digital Natives Generation Screwed
  • 5. Millennial Stats in Canada ● 8 million + (24% of population) ● $70 billion buying power ● Usually have a higher rate of unemployment compared to rest of the generations ● Medium Income of $34,700 ● ¼ Millennials with a University Degree working a low skill job ● 75.5% have a post secondary Education
  • 6. Millennial Stats in the U.S. ● Expected to outnumber baby boomers this year ● Currently makes up 25% of population ● Most educated generation ever ● Will make up 75% of workforce in 2030 ● Buying Power
  • 7. Millennials V. Other Generations ● First generation to have encounter technology as kids ● Delayed Adulthood
  • 8. How Other Generations View Millennials
  • 9. 6 Types of Millennials Hip-ennials Millennial Parents Anti-Millennials Gadget Gurus Green Millennials Old School Millennials
  • 10. Hip-ennials -Represents 29% of Millennials (largest group) -Strong desire to make the world a better place -Well informed on global issues -Donate to charity and volunteer
  • 11. Millennial Parents -22% of millennials -Family oriented -Sensitive about health and fitness -Intensively active online -Older and has higher income
  • 12. Anti-Millennials -16% of millennials -Focused on local scene -Conservative, seek comfort and stability which goes against values most millennials have in common
  • 13. Gadget Guru -13% of millennials -Highly focused on technology -Avid consumers of electronic products -Generate a lot of content online -Mostly males with higher income.
  • 14. Green Millennials -10% of millennials -Cause driven, very sensitive to human rights and environmental issues -Greatest content contributors -Generally younger and mostly composed of full time students.
  • 15. Old School Millennials -10% of millennials -Least active on social media and technology, - Independent and self-directed -Usually older
  • 16. Millennials and TBL ● Are optimistic ● Environmentally conscious ● Social minded
  • 17. Millennials and Ethically Made Products
  • 19. Why Millennials Matter to Marketers ● Large ● Unique ● Influential ● Here Now
  • 20. Millennial Likes in an Ad Campaign ● Humour ● Honesty ● Nostalgia ● Story Telling
  • 21. Millennial Dislikes in an Advertising ● Too much of a social presence ● Too many Ads ● Not to the point ● Traditional Advertising
  • 22. Turning Traditional Business/Marketing on its Head The Sharing Economy The Participation Economy The Experience Economy
  • 24. ● Definition ● Previous Generations ● Reasons for Emergence ● What's being shared ● How Est. Companies are responding ● Future ● Marketing Opportunities The Sharing Economy
  • 25. The Case of the Auto Industry ● Millennials are not driving at the same rate as passed generations ● Cars Idling ● Uber/Car2Go/Zipcar ● Reaction from Car Industry
  • 27. The Participation Economy ● Definition ● Previous Generations ● Reasons for Emergences ● Marketing Opportunities
  • 30. The Case of Lays Chip Ads Problem: ● 12.4% decrease in household penetration ● Millennial Generation Goal: To Build an emotional Connection with “future snackers”
  • 31. What they did ● Got Celebrity Endorsements ● Traditional Media ● Social Media ○ Facebook ○ Voting App ● https://www.youtube.com/watch?v=RGizMObNgsQ
  • 32. Results ● Most Successful Campaign in company history ○ 8% increase in Sales ○ 3.8 million flavour submissions ○ 1.4 million votes ○ 2.7 million app installations ■ 57% millennials ● 2.2 million more FB Fans ■ 950k+ millennials
  • 33. The Experience Economy ● Definition ● FOMO ● Marketing Opportunities
  • 34. Keys Points on What to Market to Millennials ● Your Opinions matter ● Sell the experience, not the brand ● We understand your Values ● Whats in it for them ● You are Not all the Same and We Get that!
  • 35. How to Market to Them ● Word of Mouth ● Social Media/Websites ● Product Placement ● Event Sponsors
  • 36. The Importance of Electronic Devices
  • 37. Social Media What Works ● Create an emotional relationship with them ● Get a trusted social media personality to promote ● Images/videos
  • 38. Facebook Ads Allows you to reach very specific target market with location, demographic, education and interests criterias
  • 40. Product Placements ● Benefits ○ Cheap ○ Seen by Many ○ Subtle
  • 41. The Case of the Music Industry Firms sponsor artists with high social media influence, providing funding for mixtapes and music videos. Association and product placement gives brand a whole new way to reach millennials who are greatest consumers of music and entertainment online.
  • 42. Event Sponsorship ● Great way to meet potential customers ● Event Sponsorship is on the rise ● Allows for a lasting impression
  • 43. Recap: How to Market ● Create a relationship ● Subtlety is Key ● Pictures speak a thousand words ● Get who the people like and trust online ● Sponsor an event
  • 45. BU Dragon’s Den ● What’s being advertised ● How it is being advertised ● #BUDD