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Crowdfunding:
The future is now
Jason Goodman & daniel o’Connor
Topics In entrepreneurship
April 8, 2015
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Table of Contents
Executive Summary…………………………………………………………………….……..3
What Is Crowdfunding………………………………………………………………………..3
How Does Crowdfunding Work………………………………………………………………5
Overview of the Crowdfunding Industry……………………………………………………..6
SWOT of the Crowdfunding Industry………………………………………………………..7
Types of Crowdfunding………………………………………………………………………11
SEC and JOBS Legislation……………………………………………………………………14
The Big Two…………………………………………………………………………………..16
The Numbers…………………………………………………………………………………..18
Key Success Factors for a Crowed Funding Campaign……………………………………….19
Tactics and Methods…………………………………………………………………………..23
Conclusion……………………………………………………………………………………..25
References……………………………………………………………………………………..26
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Executive Summary
This paper will present the concept of crowdfunding and explore the five different
categories of crowdfunding (donation, reward, equity, debt, royalty). We will explore each of
these options and weigh the pros and cons, so that an entrepreneur may determine the path that
best suits their needs. Since this is a rather new phenomenon, it is important for entrepreneurs to
be aware of the power of crowdfunding in all of its forms, as well as the legal aspects involved in
this endeavour. We will then proceed to exploring the biggest platforms in the crowdfunding
industry and the advantages and disadvantages of each. We then follow through with a side-by-
side comparison of both Kickstarter and Indiegogo. From our analysis of both of these major
platforms, we have come to conclude that Kickstarter may be a better approach due to its third
party vetting and support tools. We’ll finish off by exploring key success factors to launching a
crowdfunding campaign, using real-world examples to back up our claims and we will explore
some tactics and methods that will add value and increase the chances of success of a campaign.
What is Crowdfunding?
The Merriam-Webster Dictionary defines crowdfunding as “The practice of soliciting
financial contributions from a large number of people, especially from the online community”.
Crowdfunding is a relatively new phenomenon, a side-effect of globalization and the massive
reach the internet has garnered in the past decade. The basis of crowdfunding lies in trying to
collect micro-investments or donations from a large amount of people in order to fund a project
using the internet. The offline counter-part is called crowdsourcing and this concept has been
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around for quite some time (Macht, 2014). Crowdfunding has been a particularly important tool
for entrepreneurs trying to start their projects up without having a large amount of capital already
raised. It’s been great for artists of all forms (painters, cinematographers, musicians, etc.) who
traditionally have a hard time raising capital for their work. Although Crowdfunding today is full
of legal obstacles, it’s still an easier path to funds for entrepreneurs looking to grow their small
business. An alternative to crowdfunding is business angel investors, but this path has quite a
few problems with it, making it difficult for entrepreneurs to get funds from angels weather their
ideas is a good one or not. Some problems with dealing with angel investors are (Nacht, 2014);
 Business angels require entrepreneurs to demonstrate that their project have a high
growth-potential, as well as a high and quick return on investment.
 Business angels only invest in about 8% of all the pitches they hear (Macht, 2014). This
means that even business with high returns and growth potential may not be selected.
 The fact that angels usually prefer to remain anonymous is also a problem for
entrepreneurs who must invest a lot of time and energy into finding out who these angels
may be.
 Angel investors usually like to invest in projects which are geographically close to where
they live, which may be a problem for entrepreneurs depending on the location they
occupy.
 Angels and entrepreneurs also require a relationship that is mutually beneficial. Angels
usually like to work hand-on for the project they invest in, so making sure investors and
entrepreneurs get along is also important.
 Entrepreneurs usually have a hard time giving up equity in their projects, which might
also lead them to decline offers if they think investors are asking for too high a stake.
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This list is only a glance at what con go wrong when trying to find and work with angel
investors. The ease of crowdfunding is often a preferred path to raising capital as it allows the
entrepreneur to focus their efforts on building and growing their business, instead of trying to
identify potential sources of capital.
How Does Crowdfunding Work?
The first step for any entrepreneur looking to start a crowdfunding campaign is to sign up
to a crowdfunding platform. There are many platforms, each with their niches and individual
characteristics which are unique to them, so determining which platform best suits your project
needs is important. The two biggest crowdfunding platforms in terms of the amount of projects
hosted and the amount of capital pledged, are Indiegogo and Kickstarter. The entrepreneur then
uploads his “pitch” to the platform and establishes the details of the campaign. The pitch usually
works best in video form, as it is the easiest way to communicate the details of the project and
create a “face” for the project, helping to establish a relationship with potential e-investors. This
pitch should include details about the amount of capital desired, the time limit of the campaign,
an introduction of the product or service to be created, why the capital is needed, and what the
investors get in return for their funds (Nacht, 2014). Whether the entrepreneur gets to keep the
funds that are raised depends on the platform, for example, Kickstarter will only release the
raised funds to the entrepreneur if the full amount is raised in time. Indiegogo on the other hand,
will release all the funds regardless of whether the totalities of the funds were raised on time or
not. Both of these approaches have their ups and downs, so it’s up to the entrepreneurs to
determine which platform works best for them. The sole purpose of the platform is to connect
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entrepreneurs with potential investors and to take a cut from the money raised, so maximizing
traffic and providing tools for entrepreneurs to make their campaigns successful is in their best
interests. Although crowdfunding is considered a way to raise direct investments, entrepreneurs
also get a lot more than that, they get comments and recommendations from their investors, they
get additional market information, they get a greater reach/publicity for their projects and they
get the experience which helps them work out kinks in their business plan before the full launch.
A crowdfunding campaign is a great “testing ground” for new products or services, which allows
for learning and experience while minimizing the risks and capital needed to run this “test”.
Overview of the Crowdfunding Industry
The crowdfunding industry as a whole has seen some significant growth in the past 4-5
years. From 2012 to 2013 alone, the industry went from being worth an estimated 2.7 billion
USD$ spread out over close to a million projects to being worth over 5.1 billion USD$. That’s a
near two-fold growth rate in the space of 12 months. The World Bank estimated that the global
crowdfunding industry could reach a total of 96 Billion USD$, which is close to 1.8x the size of
the global venture capital industry today.
Investments are usually small, with 1$ being the minimum. On average moth investments
in the US are between 6$ and 50$ (Nacht, 2014). Some investors can pledge very large sums of
money depending on the “reward”. The fact that almost anyone can be a crowdfunder makes it
very hard to build an accurate profile of who crowdfunders are, but a thesis statement from Van
Wingerden state that 52% of crowdfunders are under the age of 35, over 56% had given funds to
a project in the past 3 months and just under half of them rely on previous investments and
comments when choosing what campaigns they wish to donate to (Nacht, 2014). This means that
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building “buzz” before the campaign launch can really improve the chances of attracting a
greater number of investments.
Another interesting statistic about crowdfunding is the geographic dispersion of where
the funds are coming from as opposed to where they are being pledged. On average
entrepreneurs and investors are an estimated 3000 miles apart (Nacht, 2014). This is a stark
differentiator to the business angels path, who generally prefer to invest in project close to their
geographic location.
SWOT of the Crowdfunding Industry
Some major strengths of the crowdfunding industry are as follows (Valanciene, 2013);
 Retain Equity. Angel investors or venture capitalists usually require a portion of equity in
the business in order to justify making an investment. Crowdfunding allows
entrepreneurs to raise large amount of funds, while still remaining in control of their
company.
 Accessibility. Crowdfunding makes raising funds on a large scale accessible to anyone.
Crowdfunding platforms address the two major problems that entrepreneurs encounter
when dealing with venter capitalists or angel investors. The first problem is the fact that
most entrepreneurs can’t possibly grow fast enough to incite investments from these
traditional sources. The 2nd
problem is that there are far more entrepreneurs looking for
funds than there are investors looking to invest.
 Market Testing. One of the best strengths of choosing to run a crowdfunding campaign is
the chance it offers at testing the marketability of a product or service before a full-scale
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launch. It’s a great way to test the potential of a new idea. If we use the concept of the
“wisdom of the crowd”, then projects which show large-scale support from the
crowdfunder community, is generally one which many people this is a good idea, upping
its chances of success. The flip-side also works, if an idea is having a hard time finding
support, then the idea is probably not fully refined and requires extra work.
 Benefits for Communities. Crowdfunding can be a great tool for people to garner support
for causes in their communities and to develop the economic health and sustainability of
the community. Seeing as the ability to find funders outside of the community is greatly
increased with the internet and online crowdfunding platforms, people can now have
access to global capital to build a project that will affect their community.
Crowdfunding also has its share of weaknesses. Here are a few of these weaknesses
(Valancine, 2013);
 Underestimating the administrative and accounting challenges. The ease of crowdfunding
has made it so that anyone with a computer could launch a crowdfunding campaign,
regardless of their business skills. This problem can be brought to light when the
campaign is launched and the order start coming in. Assuming that the project is seeing
some success and popularity, the challenges raised by creating, and delivering the
rewards promised can be a hard task, which can lead to delays in processing and
manufacturing times, which can in turn transform itself into a decrease in customer
satisfaction. If we’re dealing with equity crowdfunding, there could be an accounting
nightmare if large amounts of people start buying very small shares of your business. The
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bookkeeping could easily be mixed up and determining shares of profit can be a major
challenge.
 Stolen Ideas. Crowdfunding requires that you divulge a decent portion of your business
plan and “insider” information. Funders need a certain degree of transparency to ensure
that they are not being victims of fraud, so this translates to business owners needing to
supply a large amount of information about the business. This could mean that a larger,
better funded business could steal the idea before the entrepreneur has time to launch.
 Fraud. With the introduction of the JOBS Act in 2012, small business owners are faced
with decreasing numbers of regulations imposed on them in regards to crowdfunding.
Using online crowdfunding as an excuse to hide the true financial status of the business is
something which is possible and has to be addressed.
 Internet Approach. Seeing as this whole crowdfunding process is done online over the
web, the real life encounters which used to be a big part of any business relationship, has
been transformed into a series of online encounters. This might make it harder for
business owners and investors to gauge the character of the other person as well as their
true intentions.
There are a few opportunities when dealing with the concept of crowdfunding, here are a
few of them (Valanciene, 2013);
 Tech Society. The modern world is one dominated by technology. It’s easier and
easier to get connected to people all around the globe and this trend will only grow.
Crowdfunding can use this state of constant-connectivity to its benefit, by using
social networks to spread the campaign. This allows for an ever growing reach and
market opportunity in the crowdfunding domain.
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 Positive Economic Impact. Crowdfunding and the ease of using it’s platforms, means
that more and more people will be able to invest in ideas they believe in and
investments can be as low as 1$. This means that almost anyone can afford to
crowdfund and the economic impacts it’s expected to have on the economies of these
regions is significant. One side effect of crowdfunding is its effect on improving the
nature of the startup economy in a region. This means that more project will be
created, which in turns means job creation. This also means that more projects will
fail, but this is counter-balanced by the increase in experience that entrepreneurs gain
from running a business (regardless of whether it succeeds or fails).
 Niche Investments. Crowdfunding presents a new opportunity and way to invest,
which is good for everyone involved. Crowdfunding is also seen as a method of
raising capital, which doesn’t intervene with other efforts to raise capital. An
entrepreneur can exhaust all the traditional approaches to raising capital and still do a
crowdfunding campaign without the fear of cannibalizing the income streams.
Due to being a fairly new method of investing, crowdfunding also has some threats
which may negatively impact the way the industry currently functions. Here is a short list
of possible threats which could be faced by the crowdfunding industry (Valanciene,
2013);
 Legal Restrictions on Equity Crowdfunding. Equity crowdfunding is a very new
concept and this has left a lot of states to question how to regulate this new entity.
Current legal restrictions on equity crowdfunding mean that it is still illegal in
virtually every nation (with the exception of Australia). In the United States, the
Securities and Exchange act of 1934 greatly limits the amount of investors which
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can invest in a project before the company goes public and is subject to the strict
regulations of being a publicly traded company. These regulations were around
much before the arrival of the internet and thus, were built around regulating a
very different market environment. Hopefully changes in legislation will yield
results in the future.
 Risk Involved with Small Businesses. The nature of creating a small business
carries with it a high failure rate, as opposed to investing in large established
businesses. This in turn could mean that investors are left disappointed when the
small business they invested in fails and may even lead to a lawsuit.
Types of Crowdfunding
There are four major categories which make up crowdfunding. Each category has their
advantages and disadvantages, so knowing these beforehand is crucial to make sure the right
option is picked to fulfill the needs of the project. These categories are; donation, reward, debt,
royalty and equity (Outlaw, 2013).
Donation
The donation model of crowdfunding is pretty straight forward. In this case, a crowd
funder literally gives funds away to a campaign, without expecting anything in return other than
the feeling that they did something good. A tax break may also be possible depending on the
nature of the organization receiving the funds. This type of crowdfunding is usually employed by
non-for-profits, charities, political campaigns, or other social causes (such as raising money for
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medical bills). The reason being that most people who fund an entrepreneurial venture expect the
owner to make some profit off of his/her venture, and if profit is to be made, they want
something in return for their funds.
Reward
This model is one of the most popular ways of operating a crowdfunding campaign. A
reward based crowdfunding model means that a funder gives money to an entrepreneur, in
exchange for a non-financial “gift” in return. This can come in the form of a thank-you from the
entrepreneur, or it can be used as a sort of pre-sale where funders get a product in exchange for
their capital. Service-based organizations can use this model as well by offering discounts on
their services as a type of reward. This model is ideal for a lot of small business as it doesn’t
require that the business start-off with any debt and the owner gets to keep control of all the
equity. The only thing that is expected of them is to deliver the goods that were promised to
funders at the end of the campaign.
Debt
This category of crowdfunding is the 2nd
most popular method of crowdfunding. It
consists of funder lending their money to entrepreneurs, for which they get a re-payment over
time, with a fixed interest rate. This method is a great alternative for entrepreneurs who don’t
want to deal with the lengthy and often complicated case of getting loans from a bank, who will
often charge higher interest rates. The debt option targets a completely different segment of the
crowdfunding industry than a reward based approach. Where rewards based options usually
revolve around the funders liking the idea or product of an entrepreneur, the debt based option
revolves more around funders getting their money back. Projects that choose this method of
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crowdfunding are usually brick-and-mortar businesses that have been around for at least a year.
These businesses already have an established customer-base and are able to repay debt; they
have a cash-flow. The prospect of starting a venture with a lot of debt makes this option less
appealing to entrepreneurs, as well as funders who would rather back a company which is
already established (minimizing the risk of failure/bankruptcy).
Royalty
The royalty category of crowdfunding is also pretty self-explanatory. Funders give
money to entrepreneurs in exchange for a percentage of the revenue that is generated by the
company once it starts selling products or services. Some crowdfunding platforms (such as
Quirky) specialize in this type of crowdfunding and have a unique approach. On Quirky,
entrepreneurs throw their idea out there and relinquish control of that idea. This idea is then
worked on by anyone wishing to contribute funds to the project. Each funder gets a percentage
stake in the project, with the original “creator” getting the largest share. The project is then
worked on by many different people and is launched as a community effort, rather than a solo
project.
Equity
The last category of crowdfunding is equity. This is the newest form of crowdfunding
and has only been made possible as of 2012 with the introduction of changes brought on to the
SEC regulations. Before these changes, crowdfunding campaigns were unable to reward funders
with ownership shares, a portion of profits or any sort of financial return from offering funding.
Now however, entrepreneurs are allowed to sell of shares in their businesses through
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crowdfunding platforms. The major reason for legislation limiting this type of crowdfunding
option is due to the potential fraud risks involved. We will have to wait and see how the SEC
deals with this rising trend, but for now, SEC-approved crowdfunding platforms can offer the
service.
SEC and JOBS legislation
For people who want invest their hard earned money, there seems to be a very
undemocratic way in which investment opportunities present themselves between the rich and
poor. In 2012 President Obama signed the JOBS act (Jumpstart Our Business Startup Act). It
paved the way for middle class investors by allowing a new form of crowdfunding, equity
crowdfunding. Prior to the JOBS Act it was illegal for companies to sell equity via crowdfunding
without registering with the SEC (Securities Exchange Commission). The issue prior to the
JOBS Act was that registering with the SEC was extremely time consuming and expensive to
boot. These expenses for start-ups are infeasible for companies looking for start-up capital. By
allowing the equity based crowdfunding platform to thrive has enabled the middle –class
individual to invest in a start-up that would have normally been closed off to them. It also allows
start-up businesses to raise the necessary capital to fund their endeavors
“Until the JOBS Act, none of these exemptions permitted what is called a “general
solicitation,” in which the issuer or its agents makes a broad pitch to the public to market the
securities. Because the whole point of equity crowdfunding is to make such a pitch to reach as
many people as possible”(Dorff 2014). The act has also put safeguards in to protect the less
knowledgeable investors via section 302 of the JOBS Act. In section 302 it states that the issuer
may only raise a maximum of 1 million dollars per year. It also limits the size of the investment
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from the investor based on income and net worth. “Finally, the issuers selling securities through
this exemption must provide certain disclosures to the SEC, to the funding portal or broker, and
to investors, and must obey rules set by the SEC to prevent the broker or funding portal from
suffering from an undisclosed conflict of interest” (Dorff 2014).
The funding portals and brokers also play a huge role when it comes to protecting future
investors. The SEC has laid out some mandatory disclosures to the investors to ensure that they:
 reads at least the investor-education component of these materials;
 asserts that a total loss of the invested funds is possible and bearable; and
 answers questions demonstrating an understanding of the risks of investing in small
companies, the problems with illiquid investments, and whatever else the SEC
determines appropriate
In addition the broker portal must also:
 take whatever steps the SEC determines to prevent fraud;
 facilitate the issuer’s provision of information to the SEC and to investors;
 prevent the issuer from receiving any proceeds from the securities sale unless and until
the target funding goal is met;
 enforce the investment amount limits, which are based on each investor’s income and net
worth;
 protect the privacy of investors’ information;
 take certain steps to prevent conflicts of interest; and
 do whatever else the SEC determines is advisable to meet the goals of protecting
investors and the public interest
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(Dorff 2014)
Most recently, on March 25, 2015, the SEC amended the Regulation A, with the Regulation
A+. it is part of the Title IV of the JOBS Act and is “a major breakthrough in the crowdfunding
industry as it allows start-ups and small businesses to raise a maximum of 50 million dollars
through crowdfunding under this law” (Drake 2015). Regulation A+ also eliminates any state
requirements that deal with compliance. “This means that start-ups and small businesses can now
hold small Initial Public Offers not just from accredited investors, but also from the general
public. This will surely be a game changer in the way businesses access capital going forward”
(Drake 2015).
The Big Two
There are a lot of different crowdfunding websites out there that serve many different
purposes. We would like to focus on the two most popular websites that receive the most praise.
We will begin with an overview of Kickstarter and Indiegogo, and then move into a side by side
comparison.
Kickstarter:
Kickstarter which was founded in 2009 has really taken over the industry in the last few
years. Their all or nothing approach to funding has been one of the main reasons for their
success. What the all or nothing funding means is that if the campaign does not reach the full
goal by the set date, than the campaign is deemed unsuccessful and the money collected is
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redistributed back to the donors. The projects for Kickstarter also go through a rigorous selection
process, and must meet the selection criteria that Kickstarter deems necessary. This makes it
crucial that all Kickstarter campaigns have a clear goal that is attainable. The fact that the
Kickstarter campaigns are all or nothing makes it important for the campaign managers to really
promote their idea and vision. The fees surrounding the Kickstarter campaign are a flat 5% for
successfully funded projects, while the projects who do not reach their goals incur no fee.
Indiegogo:
The Indiegogo platform has been operating much differently than its Kickstarter
counterpart since its inception in 2007. Indiegogo is a platform that is opened to anyone with an
idea. Unlike Kickstarter, Indiegogo has no review process for the campaigns put on to their
platform. The success for most Indiegogo campaigns is driven by the perks, and rewards that are
offered by these campaigns. Indiegogo also has two different ways that a campaign can collect
its funding. There is the flexible funding which is the option where indiegogo will charge a 9%
flat fee even if the project is unsuccessful. The disadvantage of the flexible funding option is
that you are liable to deliver all the rewards and perks of to the donors even if the project is
unsuccessful. Indiegogo also offers a fixed funding option where the campaign is charged a 4%
fee for a successful campaign and no fees if unsuccessful. The fixed funding also does not hold
the campaign liable to fulfill any rewards or perks, but the money must be redistributed to the
donors. This option is slightly cheaper than Kickstarter.
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The Numbers:
In an infographic retrieved from adweek 2014, it is possible to infer as to why there is
such a difference between many of the categories that these two platforms are measured by.
When looking at the dollar amount being pledged on both platforms, you can see there is
a big disparity. One of the main reasons for this is that since Kickstarter campaigns are reviewed
before going up, people believe it more trustworthy, therefore are more willing to donate money
to their cause. This same reasoning can also be used for the number of pledges both campaigns
receive. The traffic that both Kickstarter and indiegogo receive is also very interesting to look at.
Kickstarter nearly doubles the web traffic of indiegogo and also receives nearly double the
amount of dollars pledged per web page hit (kickstarter: 52.17$/hit, indiegogo: 28.2$/hit). This
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piece of information is very important to a company deciding which platform to use. When it
comes to the number of campaigns each platform hosts per year it is no surprise that indiegogo
would have almost one hundred thousand more campaigns. The most important piece of
information is the one that follows, which is the success rate of all these campaigns. Of the
154,000 campaigns on Kickstarter 43.4% of them reached their funding goals, this represents
66,836 successful campaigns. In contrast indiegogo had 246,000 campaigns with a 9.8% success
rate, which represents 24,108. Through these calculations we can see that by Kickstarter
campaigns have a better chance of being successful and have proven that by producing 40,000
more successful campaigns than indiegogo in 2014.
Key Success Factors for a Crowed
Funding Campaign:
There can be many factors attributed to the success of a crowdfunding campaign. In a
Forbes 2014 article written by P. Clark-Wendel there was a list that comprised of 10 key factors
for a successful crowdfunding campaign. From this list we found that many if not all the points
brought up had been repeated in other literature we read on that subject.
At number 10, we have the need for a vision that inspires. A key to a successful
crowdfunding campaign is having a vision that will inspire people to take action. A good
example of this would be the Karen Klein indiegogo campaign. The story goes a bunch of rude
children began verbally assaulting Karen Klein, a bus monitor, on the bus. The video was
ultimately uploaded to YouTube where a Canadian man saw it and put together a campaign to
raise money to send Karen on a much needed vacation. This vision inspired people to donate and
raised nearly 500,000$ for Karen.
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Publishing the facts comes in at number 9 on our list. For the most part campaigns that
are backed by the third-party vetting like Kickstarter sees a much higher success rate than
campaigns on an open-to-all platform. It is also very easy for someone to throw a lot of fluff and
glamour in to a campaign that really does not have a chance at success. That is why publishing
the facts and analysis of your business and having it backed by reliable sources is critical.
8th
on our list we have urgency. All crowdfunding platforms require a set time limit to
collect the necessary funds to attain the campaign goal. Creating a major sense of urgency is also
important because although most crowdfunding campaigns last 30 days, studies have shown that
a campaign that will reach 30% of their goal during the first 7 days of the campaign are the
campaigns most likely to succeed with a 100% attainment of fund required.
Humans for the most part want social proof before they get in to something new. That is
why social proof is number 7 on our list. Getting well known industry experts to back you and
using your own personal network is an integral piece to the puzzle. A good example of social
proof would be Oculus Rift which created a thrilling video for their Kickstarter campaign. The
video itself features some of the most well-known and respected video game companies CEO’s,
programmers, and game designers. All of these people in the video back Oculus and really
helped the company attain its goal. Recently Oculus was purchased for 2 billion dollars by
Facebook.
There is a lot of noise on these crowdfunding platforms. There seems to be a constant
barrage of ads for people trying to capture our attention. Hence being creative is 6th
on our list.
Being creative and differentiating yourself from competitors is a key to success in any business,
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so crowdfunding is no different. Crowdfunding platforms say that creative campaigns have a
55% higher success rate.
For most people, it is hard to part with a large sum of money for something that may
never come to fruition. People with little disposable income make buying decisions in smaller
quantities. That is why making it easy to say “yes” is at number 5 on our list. To have a truly
successful campaign the requirements to donate must be low, while simultaneously showing that
there is a high value associated with this donation. By having a low risk and high reward system
in play it breaks down barriers and makes it easier for a person to say “yes, I’ll donate to them”.
Why is it that some people will pay more for a Ferrari than a Honda, besides the fact that
it is a superior driving machine? The reason is exclusivity, and it is also number 4 on our list.
People will pay more money for exclusivity. Same goes for the crowdfunding campaigns. The
donors want exclusive products with high value, not common promotion like a stock Honda
Civic.
One of the most important keys to success for a crowdfunding campaign is having a solid
plan of action, and it register at number 3 on our list. This plan of action specifically refers to
marketing and promotional efforts for the crowdfunding campaign. To really get the word out
about a campaign it is integral to have an aggressive social media campaign in order to increase
its viralability. A perfect example of this would be Shredz, a workout supplement company.
Although Shredz did not do a crowdfunding campaign, they are a perfect example of a company
that used social media to spread the word and soar. Shredz started out by using fitness models to
wear the company’s gear and mention their supplements on Instagram, in one year the company
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become worth millions. Shredz now has a massive following and continues to use social media
as its only form of marketing and is extremely successful because of it.
For any campaign to be successful it must have goals and goal-setting. The campaign
should make publish its objectives and challenges to their audience. This is why sharing the
details is the second point on our list. If the campaign addresses the challenges they are facing
forthright, it helps connect the donors to the project. By showing the donors that failure had been
considered, details have been share, and that a plan is in place, donors will resonate with the
campaign and create a sense of trust between the two.
Last and certainly not least, we have our most important point which is being authentic.
Being authentic is not only the message itself but the person behind the message. People want to
see the man behind the mask if they are to be giving their hard earned money to them. Studies
have shown that the most successful campaign is connected to a person or to a story. What goes
hand-in-hand with authenticity is the critical element of the video pitch. The video pitch it’s the
viewer’s first look at who you are and what you are all about. By being authentic in this video
and tying in who you are with your call-to-action will produce positive results.
There is also a very helpful diagram that was found on Adweek 2014 that shows some
other characteristics of a successful crowdfunding campaign.
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Tactics & Methods:
There are some different approaches, tactics, and methods that can be implemented
during a crowdfunding campaign. These tactics and methods can be used to as leverage, and
increase the value of the campaigns offering.
24
One tactic would be to partner with other brands. In certain cases working with someone
else will allow you to create something greater than if you worked alone. There are two types of
partners, there are resource partners, and there are promotional partners. Resource partners are
partners that provide the campaign with the resources necessary for success. For the most part
these partners are companies, foundations, and major donors. The promotional partners are ones
that help spread the word, and reach more potential donors. It is possible to leverage both types
of donors for crowdfunding.
On such sites as indiegogo, there is the opportunity to use what they call a referral
feature. This referral feature is used by sharing a unique link that the platforms user can share
with others. Since they are using a unique link the campaign manager can keep track of the
number of users being brought by a specific user. Indiegogo did research and found that there is
a positive correlation between referrals and money raised. By using a referral feature the
campaigns are able to connect like-minded audiences, rather than their message falling on deaf
ears. Some campaigns can even take it one step further and add a referral content where
incentives are given to market for the company. This is similar to a word-of-mouth marketing
campaign and research shows it is extremely successful.
Providing freebies to connected influencers on social media, and other media outlets is
another great tactic that can be leveraged by crowdfunding campaigns. By giving freebies to
these influencers you are able to expand your target audience. Most of these influencers have
large networks and can reach people the campaigners would not be able to. These influencers are
also able to help raise awareness and spread the word about your campaign. Influencers also
have the uncanny ability to inspire action in the people in their network. They are able to educate
their network and encourage them to get involved.
25
As mentioned previously, exclusivity is a key factor for success. One tactic that would
reinforce this notion would be the release of beta version products. Oculus Rift used this tactic
with its first generation version of Oculus. As one of the higher reward tiers it was possible to
receive this beta version of the Rift, but there were only a certain number available. It is
important to take in to consideration when offering beta products that the manufacturing costs
are covered. This can be done by placing the product in the proper reward tier.
The last tactic to be discussed will be providing valuable content to users and the
important of building a following. Content marketing in a nut shell is sharing free content to
convert people in to customers. The goal is to educate people so they know you well enough and
trust you enough to do business with you. By being active on blogs, and social media, companies
are able to engage in dialogue with potential consumers and during this dialogue begin to know
and understand them. Leveraging content marketing will allow a company to open up these
dialogues and create value from these interactions.
Conclusion
It is clear after much research and digging deep in to the fact about crowdfunding that
there are multiple applications that many start-ups and struggling businesses can implement. For
a company is looking for seed money to fund future endeavors. Using the tip’s and tactics
mentioned in this paper will help any business reach its funding goals, spread the words about
the their cause, and create a following after the campaign is finished. Although the idea of
crowdfunding is still in its infancy it is clear that is has created many opportunities for many
investors, donors, and businesses around the world. Crowdfunding to date is just a fraction of its
potential, and it will be interesting to see what lays ahead for this booming new industry.
26
References
1) Weinstein, R. S. (2013). Crowdfunding in the U.S. and Abroad: What to Expect When You're
Expecting. Cornell International Law Journal, 46(2), 427-453.
2) Sangani, K. (2014). Wisdom of Crowds. Engineering & Technology (17509637), 9(3), 82-83.
3) Golic, Z. (2014). Advantages Of Crowdfunding As An Alternative Source Of Financing Of
Small And Medium-Sized Enterprises. Zbornik Radova Ekonomskog Fakulteta U Istocnom
Sarajevu, (8), 39-48. doi:10.7251/ZREFIS1408039G
4) Tomczak, A., & Brem, A. (2013). A conceptualized investment model of crowdfunding.
Venture Capital, 15(4), 335-359. doi:10.1080/13691066.2013.847614
5) Wieck, E., Bretschneider, U., & Leimeister, J. M. (2013). Funding From The Crowd: An
Internet-Based Crowdfunding Platform To Support Business Set-Ups From Universities.
International Journal Of Cooperative Information Systems, 22(3), -1.
doi:10.1142/S0218843013400078
6) Bradley III, D. B., & Luong, C. (2014). Crowdfunding: A New Opportunity For Small
Business And Entrepreneurship. Entrepreneurial Executive, 1995-104.
7) Dorff, M. B. (2014). The Siren Call of Equity Crowdfunding. Journal Of Corporation Law,
39(3), 493-524.
8) Valanciene, L., & Jegeleviciute, S. (2013). VALUATION OF CROWDFUNDING:
BENEFITS AND DRAWBACKS. Economics & Management, 18(1), 39-48.
doi:10.5755/j01.em.18.1.3713
9) Macht, S. A., & Weatherston, J. (2014). The Benefits of Online Crowdfunding for Fund-
Seeking Business Ventures. Strategic Change, 23(1/2), 1-14. doi:10.1002/jsc.1955
10) Mollick, E. (2014). The dynamics of crowdfunding: An exploratory study. Journal Of
Business Venturing, 29(1), 1-16. doi:10.1016/j.jbusvent.2013.06.005
11) Outlaw, S. (2013). Which Type of Crowdfunding is Best For You?. Entrepreneur.com,
October 2013. Accessed on April 3rd
2015. http://www.entrepreneur.com/article/228524
12) Adweek. (August 7, 2014). Crowdfunding 101: insights from 400k kickstarter & indiegogo
campaigns. Retrieved from http://www.adweek.com
13) Drake. David. (March 27, 2015). Crowdfunding Industry Set to Explode as SEC Approves
Regulation A+. Retrieved from http://www.huffingtonpost.com
27
14) Nunnelly. Andrew. (May 17, 2013). Can You Refer Me? Turning Sharing Into
Crowdfunding Contributions. Retrieved from https://go.indiegogo.com/blog/2013/05/can-you-
refer-me-turning-sharing-into-crowdfunding-contributions.html
15) Clark-Wendel. Princess. (October 10, 2014). 10 Strategies For Successfully Crowdfunding
Your Venture. Retrieved from http://www.forbes.com/
16) Janke. Meredith. Social Media Influencers for Online Fundraising and Crowdfunding Guide.
Retrieved from http://www.causevox.com/social-media-influencers-online-fundraising/
17) Briggman. Salvador. Content Marketing For Your CrowdFunding Campaign. Retrieved from
http://www.crowdcrux.com/content-marketing-for-your-crowdfunding-campaign/
18) Swartz. John. (January 30, 2013). Spending on social is up, but is it going to the right place?.
Retrieved from http://technorati.com/

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Crowdfunding: The Future is Now

  • 1. 1 Crowdfunding: The future is now Jason Goodman & daniel o’Connor Topics In entrepreneurship April 8, 2015
  • 2. 2 Table of Contents Executive Summary…………………………………………………………………….……..3 What Is Crowdfunding………………………………………………………………………..3 How Does Crowdfunding Work………………………………………………………………5 Overview of the Crowdfunding Industry……………………………………………………..6 SWOT of the Crowdfunding Industry………………………………………………………..7 Types of Crowdfunding………………………………………………………………………11 SEC and JOBS Legislation……………………………………………………………………14 The Big Two…………………………………………………………………………………..16 The Numbers…………………………………………………………………………………..18 Key Success Factors for a Crowed Funding Campaign……………………………………….19 Tactics and Methods…………………………………………………………………………..23 Conclusion……………………………………………………………………………………..25 References……………………………………………………………………………………..26
  • 3. 3 Executive Summary This paper will present the concept of crowdfunding and explore the five different categories of crowdfunding (donation, reward, equity, debt, royalty). We will explore each of these options and weigh the pros and cons, so that an entrepreneur may determine the path that best suits their needs. Since this is a rather new phenomenon, it is important for entrepreneurs to be aware of the power of crowdfunding in all of its forms, as well as the legal aspects involved in this endeavour. We will then proceed to exploring the biggest platforms in the crowdfunding industry and the advantages and disadvantages of each. We then follow through with a side-by- side comparison of both Kickstarter and Indiegogo. From our analysis of both of these major platforms, we have come to conclude that Kickstarter may be a better approach due to its third party vetting and support tools. We’ll finish off by exploring key success factors to launching a crowdfunding campaign, using real-world examples to back up our claims and we will explore some tactics and methods that will add value and increase the chances of success of a campaign. What is Crowdfunding? The Merriam-Webster Dictionary defines crowdfunding as “The practice of soliciting financial contributions from a large number of people, especially from the online community”. Crowdfunding is a relatively new phenomenon, a side-effect of globalization and the massive reach the internet has garnered in the past decade. The basis of crowdfunding lies in trying to collect micro-investments or donations from a large amount of people in order to fund a project using the internet. The offline counter-part is called crowdsourcing and this concept has been
  • 4. 4 around for quite some time (Macht, 2014). Crowdfunding has been a particularly important tool for entrepreneurs trying to start their projects up without having a large amount of capital already raised. It’s been great for artists of all forms (painters, cinematographers, musicians, etc.) who traditionally have a hard time raising capital for their work. Although Crowdfunding today is full of legal obstacles, it’s still an easier path to funds for entrepreneurs looking to grow their small business. An alternative to crowdfunding is business angel investors, but this path has quite a few problems with it, making it difficult for entrepreneurs to get funds from angels weather their ideas is a good one or not. Some problems with dealing with angel investors are (Nacht, 2014);  Business angels require entrepreneurs to demonstrate that their project have a high growth-potential, as well as a high and quick return on investment.  Business angels only invest in about 8% of all the pitches they hear (Macht, 2014). This means that even business with high returns and growth potential may not be selected.  The fact that angels usually prefer to remain anonymous is also a problem for entrepreneurs who must invest a lot of time and energy into finding out who these angels may be.  Angel investors usually like to invest in projects which are geographically close to where they live, which may be a problem for entrepreneurs depending on the location they occupy.  Angels and entrepreneurs also require a relationship that is mutually beneficial. Angels usually like to work hand-on for the project they invest in, so making sure investors and entrepreneurs get along is also important.  Entrepreneurs usually have a hard time giving up equity in their projects, which might also lead them to decline offers if they think investors are asking for too high a stake.
  • 5. 5 This list is only a glance at what con go wrong when trying to find and work with angel investors. The ease of crowdfunding is often a preferred path to raising capital as it allows the entrepreneur to focus their efforts on building and growing their business, instead of trying to identify potential sources of capital. How Does Crowdfunding Work? The first step for any entrepreneur looking to start a crowdfunding campaign is to sign up to a crowdfunding platform. There are many platforms, each with their niches and individual characteristics which are unique to them, so determining which platform best suits your project needs is important. The two biggest crowdfunding platforms in terms of the amount of projects hosted and the amount of capital pledged, are Indiegogo and Kickstarter. The entrepreneur then uploads his “pitch” to the platform and establishes the details of the campaign. The pitch usually works best in video form, as it is the easiest way to communicate the details of the project and create a “face” for the project, helping to establish a relationship with potential e-investors. This pitch should include details about the amount of capital desired, the time limit of the campaign, an introduction of the product or service to be created, why the capital is needed, and what the investors get in return for their funds (Nacht, 2014). Whether the entrepreneur gets to keep the funds that are raised depends on the platform, for example, Kickstarter will only release the raised funds to the entrepreneur if the full amount is raised in time. Indiegogo on the other hand, will release all the funds regardless of whether the totalities of the funds were raised on time or not. Both of these approaches have their ups and downs, so it’s up to the entrepreneurs to determine which platform works best for them. The sole purpose of the platform is to connect
  • 6. 6 entrepreneurs with potential investors and to take a cut from the money raised, so maximizing traffic and providing tools for entrepreneurs to make their campaigns successful is in their best interests. Although crowdfunding is considered a way to raise direct investments, entrepreneurs also get a lot more than that, they get comments and recommendations from their investors, they get additional market information, they get a greater reach/publicity for their projects and they get the experience which helps them work out kinks in their business plan before the full launch. A crowdfunding campaign is a great “testing ground” for new products or services, which allows for learning and experience while minimizing the risks and capital needed to run this “test”. Overview of the Crowdfunding Industry The crowdfunding industry as a whole has seen some significant growth in the past 4-5 years. From 2012 to 2013 alone, the industry went from being worth an estimated 2.7 billion USD$ spread out over close to a million projects to being worth over 5.1 billion USD$. That’s a near two-fold growth rate in the space of 12 months. The World Bank estimated that the global crowdfunding industry could reach a total of 96 Billion USD$, which is close to 1.8x the size of the global venture capital industry today. Investments are usually small, with 1$ being the minimum. On average moth investments in the US are between 6$ and 50$ (Nacht, 2014). Some investors can pledge very large sums of money depending on the “reward”. The fact that almost anyone can be a crowdfunder makes it very hard to build an accurate profile of who crowdfunders are, but a thesis statement from Van Wingerden state that 52% of crowdfunders are under the age of 35, over 56% had given funds to a project in the past 3 months and just under half of them rely on previous investments and comments when choosing what campaigns they wish to donate to (Nacht, 2014). This means that
  • 7. 7 building “buzz” before the campaign launch can really improve the chances of attracting a greater number of investments. Another interesting statistic about crowdfunding is the geographic dispersion of where the funds are coming from as opposed to where they are being pledged. On average entrepreneurs and investors are an estimated 3000 miles apart (Nacht, 2014). This is a stark differentiator to the business angels path, who generally prefer to invest in project close to their geographic location. SWOT of the Crowdfunding Industry Some major strengths of the crowdfunding industry are as follows (Valanciene, 2013);  Retain Equity. Angel investors or venture capitalists usually require a portion of equity in the business in order to justify making an investment. Crowdfunding allows entrepreneurs to raise large amount of funds, while still remaining in control of their company.  Accessibility. Crowdfunding makes raising funds on a large scale accessible to anyone. Crowdfunding platforms address the two major problems that entrepreneurs encounter when dealing with venter capitalists or angel investors. The first problem is the fact that most entrepreneurs can’t possibly grow fast enough to incite investments from these traditional sources. The 2nd problem is that there are far more entrepreneurs looking for funds than there are investors looking to invest.  Market Testing. One of the best strengths of choosing to run a crowdfunding campaign is the chance it offers at testing the marketability of a product or service before a full-scale
  • 8. 8 launch. It’s a great way to test the potential of a new idea. If we use the concept of the “wisdom of the crowd”, then projects which show large-scale support from the crowdfunder community, is generally one which many people this is a good idea, upping its chances of success. The flip-side also works, if an idea is having a hard time finding support, then the idea is probably not fully refined and requires extra work.  Benefits for Communities. Crowdfunding can be a great tool for people to garner support for causes in their communities and to develop the economic health and sustainability of the community. Seeing as the ability to find funders outside of the community is greatly increased with the internet and online crowdfunding platforms, people can now have access to global capital to build a project that will affect their community. Crowdfunding also has its share of weaknesses. Here are a few of these weaknesses (Valancine, 2013);  Underestimating the administrative and accounting challenges. The ease of crowdfunding has made it so that anyone with a computer could launch a crowdfunding campaign, regardless of their business skills. This problem can be brought to light when the campaign is launched and the order start coming in. Assuming that the project is seeing some success and popularity, the challenges raised by creating, and delivering the rewards promised can be a hard task, which can lead to delays in processing and manufacturing times, which can in turn transform itself into a decrease in customer satisfaction. If we’re dealing with equity crowdfunding, there could be an accounting nightmare if large amounts of people start buying very small shares of your business. The
  • 9. 9 bookkeeping could easily be mixed up and determining shares of profit can be a major challenge.  Stolen Ideas. Crowdfunding requires that you divulge a decent portion of your business plan and “insider” information. Funders need a certain degree of transparency to ensure that they are not being victims of fraud, so this translates to business owners needing to supply a large amount of information about the business. This could mean that a larger, better funded business could steal the idea before the entrepreneur has time to launch.  Fraud. With the introduction of the JOBS Act in 2012, small business owners are faced with decreasing numbers of regulations imposed on them in regards to crowdfunding. Using online crowdfunding as an excuse to hide the true financial status of the business is something which is possible and has to be addressed.  Internet Approach. Seeing as this whole crowdfunding process is done online over the web, the real life encounters which used to be a big part of any business relationship, has been transformed into a series of online encounters. This might make it harder for business owners and investors to gauge the character of the other person as well as their true intentions. There are a few opportunities when dealing with the concept of crowdfunding, here are a few of them (Valanciene, 2013);  Tech Society. The modern world is one dominated by technology. It’s easier and easier to get connected to people all around the globe and this trend will only grow. Crowdfunding can use this state of constant-connectivity to its benefit, by using social networks to spread the campaign. This allows for an ever growing reach and market opportunity in the crowdfunding domain.
  • 10. 10  Positive Economic Impact. Crowdfunding and the ease of using it’s platforms, means that more and more people will be able to invest in ideas they believe in and investments can be as low as 1$. This means that almost anyone can afford to crowdfund and the economic impacts it’s expected to have on the economies of these regions is significant. One side effect of crowdfunding is its effect on improving the nature of the startup economy in a region. This means that more project will be created, which in turns means job creation. This also means that more projects will fail, but this is counter-balanced by the increase in experience that entrepreneurs gain from running a business (regardless of whether it succeeds or fails).  Niche Investments. Crowdfunding presents a new opportunity and way to invest, which is good for everyone involved. Crowdfunding is also seen as a method of raising capital, which doesn’t intervene with other efforts to raise capital. An entrepreneur can exhaust all the traditional approaches to raising capital and still do a crowdfunding campaign without the fear of cannibalizing the income streams. Due to being a fairly new method of investing, crowdfunding also has some threats which may negatively impact the way the industry currently functions. Here is a short list of possible threats which could be faced by the crowdfunding industry (Valanciene, 2013);  Legal Restrictions on Equity Crowdfunding. Equity crowdfunding is a very new concept and this has left a lot of states to question how to regulate this new entity. Current legal restrictions on equity crowdfunding mean that it is still illegal in virtually every nation (with the exception of Australia). In the United States, the Securities and Exchange act of 1934 greatly limits the amount of investors which
  • 11. 11 can invest in a project before the company goes public and is subject to the strict regulations of being a publicly traded company. These regulations were around much before the arrival of the internet and thus, were built around regulating a very different market environment. Hopefully changes in legislation will yield results in the future.  Risk Involved with Small Businesses. The nature of creating a small business carries with it a high failure rate, as opposed to investing in large established businesses. This in turn could mean that investors are left disappointed when the small business they invested in fails and may even lead to a lawsuit. Types of Crowdfunding There are four major categories which make up crowdfunding. Each category has their advantages and disadvantages, so knowing these beforehand is crucial to make sure the right option is picked to fulfill the needs of the project. These categories are; donation, reward, debt, royalty and equity (Outlaw, 2013). Donation The donation model of crowdfunding is pretty straight forward. In this case, a crowd funder literally gives funds away to a campaign, without expecting anything in return other than the feeling that they did something good. A tax break may also be possible depending on the nature of the organization receiving the funds. This type of crowdfunding is usually employed by non-for-profits, charities, political campaigns, or other social causes (such as raising money for
  • 12. 12 medical bills). The reason being that most people who fund an entrepreneurial venture expect the owner to make some profit off of his/her venture, and if profit is to be made, they want something in return for their funds. Reward This model is one of the most popular ways of operating a crowdfunding campaign. A reward based crowdfunding model means that a funder gives money to an entrepreneur, in exchange for a non-financial “gift” in return. This can come in the form of a thank-you from the entrepreneur, or it can be used as a sort of pre-sale where funders get a product in exchange for their capital. Service-based organizations can use this model as well by offering discounts on their services as a type of reward. This model is ideal for a lot of small business as it doesn’t require that the business start-off with any debt and the owner gets to keep control of all the equity. The only thing that is expected of them is to deliver the goods that were promised to funders at the end of the campaign. Debt This category of crowdfunding is the 2nd most popular method of crowdfunding. It consists of funder lending their money to entrepreneurs, for which they get a re-payment over time, with a fixed interest rate. This method is a great alternative for entrepreneurs who don’t want to deal with the lengthy and often complicated case of getting loans from a bank, who will often charge higher interest rates. The debt option targets a completely different segment of the crowdfunding industry than a reward based approach. Where rewards based options usually revolve around the funders liking the idea or product of an entrepreneur, the debt based option revolves more around funders getting their money back. Projects that choose this method of
  • 13. 13 crowdfunding are usually brick-and-mortar businesses that have been around for at least a year. These businesses already have an established customer-base and are able to repay debt; they have a cash-flow. The prospect of starting a venture with a lot of debt makes this option less appealing to entrepreneurs, as well as funders who would rather back a company which is already established (minimizing the risk of failure/bankruptcy). Royalty The royalty category of crowdfunding is also pretty self-explanatory. Funders give money to entrepreneurs in exchange for a percentage of the revenue that is generated by the company once it starts selling products or services. Some crowdfunding platforms (such as Quirky) specialize in this type of crowdfunding and have a unique approach. On Quirky, entrepreneurs throw their idea out there and relinquish control of that idea. This idea is then worked on by anyone wishing to contribute funds to the project. Each funder gets a percentage stake in the project, with the original “creator” getting the largest share. The project is then worked on by many different people and is launched as a community effort, rather than a solo project. Equity The last category of crowdfunding is equity. This is the newest form of crowdfunding and has only been made possible as of 2012 with the introduction of changes brought on to the SEC regulations. Before these changes, crowdfunding campaigns were unable to reward funders with ownership shares, a portion of profits or any sort of financial return from offering funding. Now however, entrepreneurs are allowed to sell of shares in their businesses through
  • 14. 14 crowdfunding platforms. The major reason for legislation limiting this type of crowdfunding option is due to the potential fraud risks involved. We will have to wait and see how the SEC deals with this rising trend, but for now, SEC-approved crowdfunding platforms can offer the service. SEC and JOBS legislation For people who want invest their hard earned money, there seems to be a very undemocratic way in which investment opportunities present themselves between the rich and poor. In 2012 President Obama signed the JOBS act (Jumpstart Our Business Startup Act). It paved the way for middle class investors by allowing a new form of crowdfunding, equity crowdfunding. Prior to the JOBS Act it was illegal for companies to sell equity via crowdfunding without registering with the SEC (Securities Exchange Commission). The issue prior to the JOBS Act was that registering with the SEC was extremely time consuming and expensive to boot. These expenses for start-ups are infeasible for companies looking for start-up capital. By allowing the equity based crowdfunding platform to thrive has enabled the middle –class individual to invest in a start-up that would have normally been closed off to them. It also allows start-up businesses to raise the necessary capital to fund their endeavors “Until the JOBS Act, none of these exemptions permitted what is called a “general solicitation,” in which the issuer or its agents makes a broad pitch to the public to market the securities. Because the whole point of equity crowdfunding is to make such a pitch to reach as many people as possible”(Dorff 2014). The act has also put safeguards in to protect the less knowledgeable investors via section 302 of the JOBS Act. In section 302 it states that the issuer may only raise a maximum of 1 million dollars per year. It also limits the size of the investment
  • 15. 15 from the investor based on income and net worth. “Finally, the issuers selling securities through this exemption must provide certain disclosures to the SEC, to the funding portal or broker, and to investors, and must obey rules set by the SEC to prevent the broker or funding portal from suffering from an undisclosed conflict of interest” (Dorff 2014). The funding portals and brokers also play a huge role when it comes to protecting future investors. The SEC has laid out some mandatory disclosures to the investors to ensure that they:  reads at least the investor-education component of these materials;  asserts that a total loss of the invested funds is possible and bearable; and  answers questions demonstrating an understanding of the risks of investing in small companies, the problems with illiquid investments, and whatever else the SEC determines appropriate In addition the broker portal must also:  take whatever steps the SEC determines to prevent fraud;  facilitate the issuer’s provision of information to the SEC and to investors;  prevent the issuer from receiving any proceeds from the securities sale unless and until the target funding goal is met;  enforce the investment amount limits, which are based on each investor’s income and net worth;  protect the privacy of investors’ information;  take certain steps to prevent conflicts of interest; and  do whatever else the SEC determines is advisable to meet the goals of protecting investors and the public interest
  • 16. 16 (Dorff 2014) Most recently, on March 25, 2015, the SEC amended the Regulation A, with the Regulation A+. it is part of the Title IV of the JOBS Act and is “a major breakthrough in the crowdfunding industry as it allows start-ups and small businesses to raise a maximum of 50 million dollars through crowdfunding under this law” (Drake 2015). Regulation A+ also eliminates any state requirements that deal with compliance. “This means that start-ups and small businesses can now hold small Initial Public Offers not just from accredited investors, but also from the general public. This will surely be a game changer in the way businesses access capital going forward” (Drake 2015). The Big Two There are a lot of different crowdfunding websites out there that serve many different purposes. We would like to focus on the two most popular websites that receive the most praise. We will begin with an overview of Kickstarter and Indiegogo, and then move into a side by side comparison. Kickstarter: Kickstarter which was founded in 2009 has really taken over the industry in the last few years. Their all or nothing approach to funding has been one of the main reasons for their success. What the all or nothing funding means is that if the campaign does not reach the full goal by the set date, than the campaign is deemed unsuccessful and the money collected is
  • 17. 17 redistributed back to the donors. The projects for Kickstarter also go through a rigorous selection process, and must meet the selection criteria that Kickstarter deems necessary. This makes it crucial that all Kickstarter campaigns have a clear goal that is attainable. The fact that the Kickstarter campaigns are all or nothing makes it important for the campaign managers to really promote their idea and vision. The fees surrounding the Kickstarter campaign are a flat 5% for successfully funded projects, while the projects who do not reach their goals incur no fee. Indiegogo: The Indiegogo platform has been operating much differently than its Kickstarter counterpart since its inception in 2007. Indiegogo is a platform that is opened to anyone with an idea. Unlike Kickstarter, Indiegogo has no review process for the campaigns put on to their platform. The success for most Indiegogo campaigns is driven by the perks, and rewards that are offered by these campaigns. Indiegogo also has two different ways that a campaign can collect its funding. There is the flexible funding which is the option where indiegogo will charge a 9% flat fee even if the project is unsuccessful. The disadvantage of the flexible funding option is that you are liable to deliver all the rewards and perks of to the donors even if the project is unsuccessful. Indiegogo also offers a fixed funding option where the campaign is charged a 4% fee for a successful campaign and no fees if unsuccessful. The fixed funding also does not hold the campaign liable to fulfill any rewards or perks, but the money must be redistributed to the donors. This option is slightly cheaper than Kickstarter.
  • 18. 18 The Numbers: In an infographic retrieved from adweek 2014, it is possible to infer as to why there is such a difference between many of the categories that these two platforms are measured by. When looking at the dollar amount being pledged on both platforms, you can see there is a big disparity. One of the main reasons for this is that since Kickstarter campaigns are reviewed before going up, people believe it more trustworthy, therefore are more willing to donate money to their cause. This same reasoning can also be used for the number of pledges both campaigns receive. The traffic that both Kickstarter and indiegogo receive is also very interesting to look at. Kickstarter nearly doubles the web traffic of indiegogo and also receives nearly double the amount of dollars pledged per web page hit (kickstarter: 52.17$/hit, indiegogo: 28.2$/hit). This
  • 19. 19 piece of information is very important to a company deciding which platform to use. When it comes to the number of campaigns each platform hosts per year it is no surprise that indiegogo would have almost one hundred thousand more campaigns. The most important piece of information is the one that follows, which is the success rate of all these campaigns. Of the 154,000 campaigns on Kickstarter 43.4% of them reached their funding goals, this represents 66,836 successful campaigns. In contrast indiegogo had 246,000 campaigns with a 9.8% success rate, which represents 24,108. Through these calculations we can see that by Kickstarter campaigns have a better chance of being successful and have proven that by producing 40,000 more successful campaigns than indiegogo in 2014. Key Success Factors for a Crowed Funding Campaign: There can be many factors attributed to the success of a crowdfunding campaign. In a Forbes 2014 article written by P. Clark-Wendel there was a list that comprised of 10 key factors for a successful crowdfunding campaign. From this list we found that many if not all the points brought up had been repeated in other literature we read on that subject. At number 10, we have the need for a vision that inspires. A key to a successful crowdfunding campaign is having a vision that will inspire people to take action. A good example of this would be the Karen Klein indiegogo campaign. The story goes a bunch of rude children began verbally assaulting Karen Klein, a bus monitor, on the bus. The video was ultimately uploaded to YouTube where a Canadian man saw it and put together a campaign to raise money to send Karen on a much needed vacation. This vision inspired people to donate and raised nearly 500,000$ for Karen.
  • 20. 20 Publishing the facts comes in at number 9 on our list. For the most part campaigns that are backed by the third-party vetting like Kickstarter sees a much higher success rate than campaigns on an open-to-all platform. It is also very easy for someone to throw a lot of fluff and glamour in to a campaign that really does not have a chance at success. That is why publishing the facts and analysis of your business and having it backed by reliable sources is critical. 8th on our list we have urgency. All crowdfunding platforms require a set time limit to collect the necessary funds to attain the campaign goal. Creating a major sense of urgency is also important because although most crowdfunding campaigns last 30 days, studies have shown that a campaign that will reach 30% of their goal during the first 7 days of the campaign are the campaigns most likely to succeed with a 100% attainment of fund required. Humans for the most part want social proof before they get in to something new. That is why social proof is number 7 on our list. Getting well known industry experts to back you and using your own personal network is an integral piece to the puzzle. A good example of social proof would be Oculus Rift which created a thrilling video for their Kickstarter campaign. The video itself features some of the most well-known and respected video game companies CEO’s, programmers, and game designers. All of these people in the video back Oculus and really helped the company attain its goal. Recently Oculus was purchased for 2 billion dollars by Facebook. There is a lot of noise on these crowdfunding platforms. There seems to be a constant barrage of ads for people trying to capture our attention. Hence being creative is 6th on our list. Being creative and differentiating yourself from competitors is a key to success in any business,
  • 21. 21 so crowdfunding is no different. Crowdfunding platforms say that creative campaigns have a 55% higher success rate. For most people, it is hard to part with a large sum of money for something that may never come to fruition. People with little disposable income make buying decisions in smaller quantities. That is why making it easy to say “yes” is at number 5 on our list. To have a truly successful campaign the requirements to donate must be low, while simultaneously showing that there is a high value associated with this donation. By having a low risk and high reward system in play it breaks down barriers and makes it easier for a person to say “yes, I’ll donate to them”. Why is it that some people will pay more for a Ferrari than a Honda, besides the fact that it is a superior driving machine? The reason is exclusivity, and it is also number 4 on our list. People will pay more money for exclusivity. Same goes for the crowdfunding campaigns. The donors want exclusive products with high value, not common promotion like a stock Honda Civic. One of the most important keys to success for a crowdfunding campaign is having a solid plan of action, and it register at number 3 on our list. This plan of action specifically refers to marketing and promotional efforts for the crowdfunding campaign. To really get the word out about a campaign it is integral to have an aggressive social media campaign in order to increase its viralability. A perfect example of this would be Shredz, a workout supplement company. Although Shredz did not do a crowdfunding campaign, they are a perfect example of a company that used social media to spread the word and soar. Shredz started out by using fitness models to wear the company’s gear and mention their supplements on Instagram, in one year the company
  • 22. 22 become worth millions. Shredz now has a massive following and continues to use social media as its only form of marketing and is extremely successful because of it. For any campaign to be successful it must have goals and goal-setting. The campaign should make publish its objectives and challenges to their audience. This is why sharing the details is the second point on our list. If the campaign addresses the challenges they are facing forthright, it helps connect the donors to the project. By showing the donors that failure had been considered, details have been share, and that a plan is in place, donors will resonate with the campaign and create a sense of trust between the two. Last and certainly not least, we have our most important point which is being authentic. Being authentic is not only the message itself but the person behind the message. People want to see the man behind the mask if they are to be giving their hard earned money to them. Studies have shown that the most successful campaign is connected to a person or to a story. What goes hand-in-hand with authenticity is the critical element of the video pitch. The video pitch it’s the viewer’s first look at who you are and what you are all about. By being authentic in this video and tying in who you are with your call-to-action will produce positive results. There is also a very helpful diagram that was found on Adweek 2014 that shows some other characteristics of a successful crowdfunding campaign.
  • 23. 23 Tactics & Methods: There are some different approaches, tactics, and methods that can be implemented during a crowdfunding campaign. These tactics and methods can be used to as leverage, and increase the value of the campaigns offering.
  • 24. 24 One tactic would be to partner with other brands. In certain cases working with someone else will allow you to create something greater than if you worked alone. There are two types of partners, there are resource partners, and there are promotional partners. Resource partners are partners that provide the campaign with the resources necessary for success. For the most part these partners are companies, foundations, and major donors. The promotional partners are ones that help spread the word, and reach more potential donors. It is possible to leverage both types of donors for crowdfunding. On such sites as indiegogo, there is the opportunity to use what they call a referral feature. This referral feature is used by sharing a unique link that the platforms user can share with others. Since they are using a unique link the campaign manager can keep track of the number of users being brought by a specific user. Indiegogo did research and found that there is a positive correlation between referrals and money raised. By using a referral feature the campaigns are able to connect like-minded audiences, rather than their message falling on deaf ears. Some campaigns can even take it one step further and add a referral content where incentives are given to market for the company. This is similar to a word-of-mouth marketing campaign and research shows it is extremely successful. Providing freebies to connected influencers on social media, and other media outlets is another great tactic that can be leveraged by crowdfunding campaigns. By giving freebies to these influencers you are able to expand your target audience. Most of these influencers have large networks and can reach people the campaigners would not be able to. These influencers are also able to help raise awareness and spread the word about your campaign. Influencers also have the uncanny ability to inspire action in the people in their network. They are able to educate their network and encourage them to get involved.
  • 25. 25 As mentioned previously, exclusivity is a key factor for success. One tactic that would reinforce this notion would be the release of beta version products. Oculus Rift used this tactic with its first generation version of Oculus. As one of the higher reward tiers it was possible to receive this beta version of the Rift, but there were only a certain number available. It is important to take in to consideration when offering beta products that the manufacturing costs are covered. This can be done by placing the product in the proper reward tier. The last tactic to be discussed will be providing valuable content to users and the important of building a following. Content marketing in a nut shell is sharing free content to convert people in to customers. The goal is to educate people so they know you well enough and trust you enough to do business with you. By being active on blogs, and social media, companies are able to engage in dialogue with potential consumers and during this dialogue begin to know and understand them. Leveraging content marketing will allow a company to open up these dialogues and create value from these interactions. Conclusion It is clear after much research and digging deep in to the fact about crowdfunding that there are multiple applications that many start-ups and struggling businesses can implement. For a company is looking for seed money to fund future endeavors. Using the tip’s and tactics mentioned in this paper will help any business reach its funding goals, spread the words about the their cause, and create a following after the campaign is finished. Although the idea of crowdfunding is still in its infancy it is clear that is has created many opportunities for many investors, donors, and businesses around the world. Crowdfunding to date is just a fraction of its potential, and it will be interesting to see what lays ahead for this booming new industry.
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